WGM diplaying with bad quality

Forum|Forum|2 years ago
February 12, 2024
2 replies
3357 views

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.0.2

In remote works windchill is diplaying with bad quality I haven't this issue when i am working on site i am using zscaler

Material configuration:
DELLU3421W: screen
Precision7740
GPU: MirrorOpVirtualGraphicsAdaptor

1_Variables-CFRPARLF2449.txt

Windchill Visualization

Best answer by Dobi

We've been using the "Change High DPI settings" option for a while but the failure mechanism in our case wasn't blurry window but a segmented screen (like a picture-in-picture kind of thing). The DPI settings change worked great on both the Workgroup Manager and Creo.

A

Ajit_Kulkarni

16-Pearl

Hello,

If possible could you please give us screenshot of display. Some time

if its a scaling issue you can refer Windows article https://support.microsoft.com/en-us/topic/windows-scaling-issues-for-high-dpi-devices-508483cd-7c59-0d08-12b0-960b99aa347d#:~:text=Select%20Display%20%3E%20Change%20the%20size,high%20DPI%20settings%20check%20box.

Regards

Ajit

A

AC_10460838

Author

11-Garnet

i added pictures

avillanueva

23-Emerald I

https://community.ptc.com/t5/3D-Part-Assembly-Design/Windows-Display-Zoom-and-odd-Workspace-behavior/m-p/925798

I noted this behavior a few weeks ago. Let me know if this is what you are seeing.

A

AC_10460838

Author

11-Garnet

hello avillanueva

PREVIEW

yes it is a similar case but normally the user had setted 100%

i will verify

this issue is secluded and mabe driver or windows issue i am agree with you.

I use every day two monitor and i don't have any problems with 100% scale