ThingWorx

I am facing the same problem. I need to set the Cache Method  to "Read From Server Cache". But I can find no documentation on how this is done. The only thing I have found is a support article (https://www.ptc.com/en/support/article/CS276903) that states that I should use:   catcheOptions: "Read from Server Cache", But that does not work, even if I change the keyword to cacheOptions. Any help would be appriciated!

Hi, The legend text of pie chart is getting trimmed. Is there a way to display whole text?   Thanks in advance, Shalini V.

Hello,   I have observed below errors on Tomcat logs. Is there any problem?. We have observed server was not responding(500 Unexpected error). I am not sure because of below errors. Now also observing below errors but server is responding correctly. I am using Tomcat 8.5, Azure Postgre SQL version 10,Thingworx version 8.5.1 with HA configuration.   1. SEVERE [https-jsse-nio-443-exec-10] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [FormLogin] in context with path [/Thingworx] threw exception [java.lang.NullPointerException] with root cause java.lang.NullPointerException 2. SEVERE [https-jsse-nio-443-exec-9] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [FormLogin] in context with path [/Thingworx] threw exception [java.lang.NullPointerException] with root causejava.lang.NullPointerExceptionat com.thingworx.webservices.context.HttpExecutionContext.commitResponse(HttpExecutionContext.java:515)a

Hi,   We have a client's requirement that a user's login should work when they do a finger print scan from a scanner. I have some ideas and need some assistance on how to achieve it on thingworx. The Biometric finger print scanner uses an intermediate application to store the scanned fingerprint data in a database.  I am planning to install this third party application on Kepware's server (Because it runs on Windows OS) and store the data scanned data on thingworx's model database. And from there is will use the scanned data to do the login. My question is,   Is there a better way to do than the way i have suggested above. And in the above method, how do i do a backend login from the application side. Because if we create a user in thingworx and enter username and password, it automatically does the authentication and login. Now how do I achieve this through a service.   Regards, Sri1

Hi! Currently I'm using "Relational DB Connectors Extension" to connect external DB from Thingworx Server, which supports DB2/MSSQL/MYSQL/Oracle/PostgreSQL. Now my project needs to connect to a MS Access DB, from Server, not from Edge. Is that possible? How to do so? Thanks.

I am looking for the Combobox where I can select the value and add new value as well. Do we have any widgets in Thingworx available so that I can use the same? Thank you in advance.

Hi All,   We will host a live Expert Session: "Thignworx Active Active Clustering" on January 21th 8h00 EST. Please find below the description of the expert session and the registration link.   Expert Session: Thignworx Active Active Clustering Date and Time: January 21th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts (scroll down, the session is in the bottom of the page)   Description: This session will cover the main aspects of the High Availability Clustering feature for High Availability configuration launched with the ThingWorx 9.0 release. Join us and bring your questions with you!    Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest

Hi,    ThingWorx foundation has HA and active-active supporting ,  does someone knows when  Thingwork Flow will support HA as well ?  My  customer want to know it .    Regards, Sean   

We have a single instance to develop to projects. Our requirement is that developers from two teams should not be able to edit each others entity. I tried by creating two projects(Project1 and 2). Then I created two Oeganization(ProjOrg1 and ProjOrg2). Then I created two different user groups(Proj1Dev and Proj2Dev) and assigned them in individual Organizations. In the Project level I changed permissions in Visibility- to individual Org(Project1 is assigned ProjOrg1 and in runtime.design time only Proj1Dev User group is assigned). Still I can see that both the User groups can see each other entities and edit. How can I achieve this separation ? I,m using Thingworx 8.5.6

hii, i want to create PDF by using javascript

hiii,   i have one javascript where i have one database service called to getWorkoutName. Now i want to compare that workout names with the input by using case sensitive. here is a javascript code which is giving me database workoutnames. when i am giving input  "pushup" then result is showing already exist which is correct output but when i am giving an input "Pushup" then it's showing result as "Error executing service caseSensitive. Message :: TypeError: Cannot call method "toLowerCase" of null" instead of "already exist" so help me with this peoblem.   javascript:- // result: INFOTABLE dataShape: ""var result1 = Things["Database"].getWorkoutName({workout_name: workout_name /* STRING */}); var name1 = result1.workout_name;var a = name1.toLowerCase();var name2 = workout_name.toLowerCase();if(name2.toLowerCase() === name1.toLowerCase()){result = ' Already exists';}else{result = ' Not Exists'; }   below are some snapshots of output please refer for better

Hello everyone! Is there a way to cover the gadgets in the gadget library with a default image? And when the gadget is added in a dashboard is the widget visible? This is an example of what i want to do: Thanks!!

Hi  i am seeing changes as per Style theme in mashup at design time but when i view the mashup not getting Style theme . What would be the issue ? in Permission tab also i see that nothing is created and i use as Administrator. can anyone help me?   Thanks

When a line is hovered in a Grid widget, the style that is set in the "RowFormat" property is ignored and a different style is applied. The one that is used is set in the "Style Properties" tab of the widget and, on all of them, by default, is the Style Definition: DefaultRowHoverStyle.   This causes weird behaviours because of the different font size between both styles.   I do not know if it is possible but I think that the best solution would be to disable the style modification for hovering lines in grids. I could not find a way to do it, but maybe you know a way to do so.   In case you wonder, I am using ThingWorx 8.5.8-b414   Thanks for your help!

Hi,I need to control the height in the ptcs-datapicker widget in Thingworx 9.0. This the custom css i have used for datepicker .cus-date-pick ptcs-datepicker::part(date-field) {min-height:25px !important;}.cus-date-pick ptcs-datepicker::part(text-box) {height:25px !important;}     In the the first three pic i have used the height properties for datepicker but it is not working, and the fourth pic  was the only need for us

Hi I'm not able to install thingworx 9.0 version 90days trail fro windows , facing below error, I have attached environment variable image and all log file please suggest where I was wrong.

Is it possible to write a Thingworx service in Javascript to return custom 400 - 500 level error codes for when the service is being called via REST?  Or does REST calls to a custom Thingworx service only return the standard defined set of response codes, including error codes?

hii, i have the list of studios or gym in one mashup. so if i want to deactivate any studio or gym from studio list by using toggle button widget So how do i do that? please share the related answers        

Hi, We came across that there is a connector for SAP. But we do not have access to SAP from any client side to use the connector and work on it. Is there any hands-on session or sample SAP provided by the PTC to practice n how to use the connector and get some knowledge?   Thanks in advance, Shalini V.

I want to know what thingworx flow is and what thingworx foundation is. Basically their differences and their use cases means when to use flow and when foundation. 

Hi Team,   Please let me know the different ways of securing data both at rest and in transit.    Also, how can we secure our data before receiving at ThingWorx platform?   Thanks in advance.

Hi Team,   I am getting an error while importing a data (.twx) file into my TWX platform. The data file is almost 105 MB  The error occurring is  :  Import failed java.io.EOFException: Unexpected EOF read on the socket {} Failed to close input stream: java.io.EOFException: Unexpected EOF read on the socket   Thanks in Advance

Hi, I have a question with the Scheduler. I have to run two services at the same time and I created two subscriptions in the same Scheduler that run one service each and that have the ScheduledEvent Event as input. In what order are the services run?

Hi, when i click on button(binds to Logout function)  then i am getting Formlogin as i mentioned URL but when i try to go back from browser then its taking twx default Login prompt. as shown below..i need to stop default login prompt. Thanks,

Hello Everyone, I want to upgrade my Thingworx Foundation 8.5 Trial Version into Paid Version. So, I have the  new *.bin file PTC Support that I've been download  from the PTC Support website by retrieve the license before, based on my Trial Device ID in License Subsystem of Thingworx Foundation Trial Version. (According to this guide how I can get the Device ID CS316018 - How to find the Device ID for ThingWorx Navigate when Composer will not start because of expired license)   In order to activate my license and replace the *.bin file. I've been follow this guide in https://www.ptc.com/en/support/article/CS264374 But, It's still not work. And, the Thingworx Composer is just interrupted, So I can't access the localhost. because the Apace Tomcat Thingworx Foundation service is stopped.   Does my license is valid, isn't it? Can anybody help? Thank you very much!!!