ThingWorx

Hi Developers, I have created a master mashup which has 3 buttons and 2 labels which are working fine on Click of View Mashup and properties of these buttons and labels are working fineBut when I try to use master on a mashup and open it on server post deployment, Font size, font weight, border-color, border-radius, etc shows some different Style  properties like color gets change and value gets increase.Also, On refresh of mashup, it gets back to desired properties and works fine.When i tried to import same master on some other server, Style properties were coming different. Which is very weird because I just exported and imported it.I used CSS to make it correct but !important is not working as it is throwing disallowed warning for this.I am not able to post screenshots as it is from server for client. Kindly suggest.  

Hi. I am trying to use the store and forward feature for sending data from kepware to thingworx. For the value stream, i use influxdb persistence provider. But, after testing, we don't find the stored data on the db. we tried using postgresql persistence provider and it works. Is there any configuration that we need to change for using influxdb? or, is the store and forward feature not supported to use with influxdb persistence provider? 

HI Developers, I am facing an issue where Waiting for server response is high for only one service. It is coming 20 ms seconds for same service but then 1.6 seconds on second call when I am passing data back to SQL.I have checked and CPU utilization is normal.Also, many services are getting called before its execution. is it possible that this can cause increase in Waiting for server response time.Kindly suggest.  

How to write a service that gives 300 user name in ThingWorx  

Hello community, I have a requirement for one customer. The customer would like to export in csv 1 millon of rows.To clarify the use case: Take the data in csv from one year  from 100 devices.I'm using the CSV Parser extension (https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Extensibility/CSVParser.html)  & the Data Exportation Widget (https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Mashup_Builder/Widgets/DataExportWidget.html)but the both using infotables to process the data and im not sure if a infotable is a good element to do this...1. Exist any other method or solution for massive data exportation?2. Exist a way to put  in "second plain" the generation of the csv?  Thank you in advance,Luis. 

Hi,I am using "gridAdvaced" widget in Thingworx (9.0) Mashup.The grid configuration is written in one service.In the service JSON is created with following code to clear the selection of grid : "columns":{ . . . }, "rows": { "selection":"multi", "defaultSelectedRows":(NoOfRecords+1).toString(), "autoScroll":false }, "styles":{ . . . }   I want the selected rows to get disselected whenever I change the page/ or data in the grid is changed.The service is triggered on grid view button and page change event.But if I select any row in the grid and then change the page or click the view button again (to trigger the configuration service), the selected row remain selected even if the data in the grid is changed.Please suggest a workable solution ASAP.Thank you in advance. 

I was reading the PTC article "Remotely Bound Properties (Tags) on specific Industrial Things are not getting any updates from KEPServerEX / ThingWorx Kepware Server"   It mentioned Orphan Remote Bindings on the IndustrialThing. What it means or how it is created?   I believe it is something similar to ghost entities. Please let me know if any further information available.  

Hi,Is there a way to get service names that are used in a Mashup? Is there any snippet in Thingworx for this requirement?   Thanks,  

Hi Team,   I need to retrieve Kepware channel &  devices with below in the sub group's in Tree Grid Widget. I have tried to use the existing service of "BrowseGroups" for parent & child data based on the selected "FullPath".   But In runtime when I expand the Parent, it's not working properly.   Kindly find the attached snapshot FYR, it will show the service bindings & widget main field configuration. Please help me with any other additional steps need to be taken care.         Thanks in Advance, Arun C    

Currently, if you run ConvertFromProcessPlanID and the process plan has already been converted, it creates another one identical. Is there a built in service that can avoid converting a process plan if it has already been converted? If not, how would I go about this?  I can getProcessPlans and see all of the available process plans in windchill but then I am unsure how to correlate these to the ones we have already converted. The ID in getProcessPlans doesn't get placed into any of the tables when you convert the process plan. Ideally we should be able to do something like this...1) getProcessPlans ( from windchill )2) query twx OA database for all process plans3) exclude any process plans that exist in both twx and windchill4) convertFromProcessPlanID ( for the remaining process plans that are new, if any) My issue is step 3 I am unsure how to compare the 2 databases since the ID's differ and the convertFromProcessPlanID spreads the process plan into many tables wi

I'm using Thingworx 9.3.8-b1504.I need to install RTPPM and AMU applications. Inside release 9.3 I found the AMU -ThingWorx Asset Monitoring and Utilization (AMU) zip file, but RTPPM...Can anyone tell me where I can find RTPPM install file?Thanks.

Re:  How to create and configure Timers and Schedulers via JavaScript Services   i can not update  schedule enabled runAsUser let params = { name:"TestingScheduler5" /* STRING */, description: "samplething" /* STRING */, thingTemplateName:"Scheduler" /* THINGTEMPLATENAME */, projectName:"MailserverGoogle" /* PROJECTNAME */,     runAsUser:'Hariharasuthan', schedule:'0 0/9 * * * ?', };   this code can not update 

HI Team,I have a button on which I gave custom class and using root of it, I am able to change its background color, but I am unable to change font-size of that button.I tried to change it via many things, but its only changing when I am expanding #shadow-root (open) and changing value under <style ctx="PTC-BUTTON.danger"> [part~=label] {font-size: 18px}I am not able to use it in custom css as I am not aware how to use ctx in custom css.Can anyone please guide me on it? My current css is:.classqa, #root_ptcsbutton-150{background: #d91717} 

Hello, I was curious to know what the minimum viable permissions is for the file upload widget.I found this post on the forum that is close to what I am looking for but not quite. My error message just says:I have given my user visibility to the file repository the widget uses and when I also gave the user ServiceInvoke to all services it works fine. So basically what I'd like to know is which service is used when uploading?There doesn't seem to be an obvious one as far as I can tell. Thanks,Jens

I have a new font that i want to set to rows text of my gridAdvanced widget,"font-family": ["ZCOOL QingKe HuangYou", "cursive"] I tried the css and grid configuration, may be somewhere i am getting wrong. css is working for labels, but how shall i write css for grid rows font?Can anyone please try this and help me set this font to my Grid Row Text?         In Thingworx composer I am using GridAdvanced widget.in the screenshot below, Left side is Grid-Advanced widget, & Right side Zeros(0) are label widgets.I need the font of GridAdvaced Text ( 1       0 ) to be the same as label font. For label I am using following css. Please try it for grid advanced widget in thingworx, and let me know if anything works for it. Thanks in advance.  

Hello, I need to access the mashup in other systems but as the url is using http link to open the composer it is not possible to show the mashups in the other systems so while installation we will be getting the details Thingworx Https : 8443 but when we try to use the link https://localhost:8443/Thingworx/Composerwe are not able to open the composer using this link ,  please anyone assist me to open and access the Thingworx composer (version 9.3.8) using https protocol  also . Regards,Shree

I have a project. I removed all entities from this project, try to delete this project, and I gather information that this project is already used in other projects. Is there any tool to find, which projects are related to this project? I mean something like "View relationships" which I can find in Things, but can not find such tool for project.PS. Fortunatelly, I have only few projects on my server, all written by me, so it was enough to check my last projects. It was in General Information/Project Dependencies of other project. But if I would be supporting somebody's else server, then do not know how to find in which project we have this relationships set. 

Hi,When trying to encrypt the database password in Thingworx I get the following error: No configuration setting found for key 'security'. My keystore.conf is attached.From what I can see, security is defined, so what is happening? This all started with Thingworx not being able to start, due to it not connecting to postgres in the middle of last week. This without anyone changing anything. The error when Thingworx do not start: CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database!KindlyOskar Berntorp  

When I run Resources["ContentLoaderFunctions"].GetJSON(params) when I logged in as a developer, the data is returned.When the user on the floor logs in and runs the page then get an error  [content loader functions] does not exist]. Why does it exist for me as the developer and now for the user on the floor? Thanks   

Hi Team,   I'm having a requirement from customer to connect Thingworx Application Server with Teamcenter to flow the BOM Data for the application development in TWX screens & data updates.   Can I know what are all the possible methods to achieve this and also what is the advised method to use?   Note: Supports in Thingworx 8.5 and above versions   Thanks in Advance, Arun C    

ThingWorx 8.5.15 Hi there -We have several use cases in which we need to perform a search via Windchill REST Services and present the paginated results in a Thingworx mashup.  Until now, I've focused on just getting the service and mashup combination to work.  Having done that, I wanted to add the ability for the end user to sort and search for data in the grid - similar to a DataTable.  I struggled with this for a while (documentation could be better) but finally got it working in a mashup and test service that returns a hard-coded list of seven rows of a simple Musician DataShape.  I now understand that sorting and searching of a grid must be done by way of a call to the source service used to populate the grid.  While that's not a big deal when using a tiny test service, it is noticeable.  And if it's "noticeable" with my test service, I have no doubt that it will be a performance killer when the service attempts to repeatedly search Windchill

Hi, I'm new in using InfluxDB as persistence provider. I want to delete data from the value stream. But, after I execute the PurgeAllPropertyHistory service, the data is still there on the DB. I have set the proper startDate and endDate based on the data that I wanted to erase, and there is no error when I executed the service. Anyone knows why and how I can make this work? I initially deleted the data manually from the DB, but I figured that it doesn't physically remove the data from storage. Thanks Btw I'm using TW 9.3 and Influxdb OSS v2  

We are in process of upgrading our Thingworx platform to 9.3.3 We are using integration-runtime-8.0.13-b1669 Integration runtime. We are seeing below api timed out issue intermittently.  We are actively working with PTC on this issue (C16735337) however, the issue is sporadic in nature so we are not able narrow down what is the issue here. The client processor thread is not receving 200 response back from Windchill on the web request intermittently.  We have been very stable on our 8.x enviroments in production for last 5 years. Wondering if other customers have faced similar issues upgrading to 9.3. JavaException: java.util.concurrent.TimeoutException: Timed out APIRequestMessage [requestId: 1229, endpointId: -1, sessionId: -1, method: POST, entityName: IR-AWSCGZNVAL0009-94e79364-5e33-4dc3-b31c-0695e5be136c, characteristic: Services, target: Invoke]

In my Thing, I created a topic and subscribed to it in the configuration: oc/devices/+/sys/properties/report.The expected topic for the device to send data is "oc/devices/4a42883f4cd5531fbd11_87838309003000065/sys/properties/report", but I am unable to receive data for the topic. The Thing has implemented the MQTT Thing Template and everything is working fine except for when using wildcard topics, which do not behave as expected. I would like to know the rules for MQTT topic wildcard in Thingworx. 

 If I fixed the container size than everything remain same in all resolution. to make it responsive I used the stretch container setting.   on normal laptop screen it looks like this.   On full it stretch properly as I want but screen get little disturb and dropdown size increase a little bit if I select anything.   *I want to know how I make the whole screen responsive. at any resolution it will stretch accordingly.* specially the date and time picker