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1-Visitor
March 16, 2017
Solved

DateTime picker, month and arrow are not displayed

  • March 16, 2017
  • 1 reply
  • 2915 views

Hi,

I just saw this small issue with my datetime picker widget :

Capture.PNG

On the top of the box I should see the month and arrows but I see nothing. When I check the css at the runtime, they are here but most of their properties are not used and it's why they are not displayed.

But the question is why ?

I changed the button style and localization tokens but even if I revert my changes it does not solve the problem.

If you have any ideas.

Thanks

Best answer by ankigupta

Hi Jean-Noel DURAND​,

I have seen something similar. Have you imported ThingWorx analytics extension(s) in your ThingWorx?

To be specific; I saw this error with RangeSlider Extension. Try removing this extension if it resolves the issue.

Thanks,

Ankit Gupta

1 reply

5-Regular Member
March 16, 2017

Hi Jean-Noel, which version of ThingWorx are you using? Is this something you are observing on all the web browsers? I can't reproduce this at least on ThingWorx 7.3.1

jdurand1-VisitorAuthor
1-Visitor
March 16, 2017

I am using ThingWorx 7.2.3 and I experience the problem with Chrome & Firefox.

Maybe I should try to upgrade ThingWorx.

ankigupta5-Regular MemberAnswer
5-Regular Member
March 16, 2017

Hi Jean-Noel DURAND​,

I have seen something similar. Have you imported ThingWorx analytics extension(s) in your ThingWorx?

To be specific; I saw this error with RangeSlider Extension. Try removing this extension if it resolves the issue.

Thanks,

Ankit Gupta