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Michail1-Visitor
1-Visitor
May 5, 2017
Solved

FormLogin - access problem. Redirect failed.

  • May 5, 2017
  • 3 replies
  • 9449 views

Hello there, I'm hoping someone could assist me with the following.

 

I've updated ThingWorx test platform to version 7.4. Everything seems to work fine, however, FormLogin access is not functioning as expected. I'm trying to gain access using existing user's credentials. The user is a member of a users group which has a visibility set to the appropriate organisation. There are no problems accessing ThingWorx composer directly.

Best answer by posipova

We do not support Postgresql 9.6. Currently the only supported major version is 9.4 with 9.4.5 minimum.

3 replies

P
posipova20-Turquoise
20-Turquoise
May 5, 2017

Could you please provide your tomcat version and backend database? I will recreate your environment to reproduce and come back with my findings.

M
Michail1-VisitorAuthor
1-Visitor
May 5, 2017

Polina Osipova​,

psql (PostgreSQL) 9.6.1

Apache Tomcat/8.0.38

Win10 x64

P
posipova20-TurquoiseAnswer
20-Turquoise
May 5, 2017

We do not support Postgresql 9.6. Currently the only supported major version is 9.4 with 9.4.5 minimum.

S
supandey5-Regular Member
5-Regular Member
May 5, 2017

mnudel, is this an in place upgrade/migration by any chance?

M
Michail1-VisitorAuthor
1-Visitor
May 5, 2017

Sushant Pandey​, correct!

S
supandey5-Regular Member
5-Regular Member
May 5, 2017

May be it's bit too early to say but it could be an issue, there's already a Jira PSPT-3573 on redirect issues for Manage Extensions (which BTW do log this intrusion detection stuff in application log) mashup not addressable from Composer and also related to Organization Form Logins not able to redirect. Though i'm not 100% if this is what you are also running into.

None of this is reproducible when doing fresh installation of v7.4.

A
ankigupta5-Regular Member
5-Regular Member
May 5, 2017

Hi mnudel​,

Is this a new installation or upgrade.

If it was a upgrade what was the Upgrade process followed?

Also, try to open the Thingworx logs; does that page also fail to open?

M
Michail1-VisitorAuthor
1-Visitor
May 5, 2017

Ankit Gupta​, it was indeed an upgrade. I also had troubles with the Logger page - with particular services failing and some graphical elements failing to upload. I followed installation process, prior to that I deleted ThingWorx database, undeployed .WAR file and removed associated files.

R
rkandasamy1-Visitor
1-Visitor
May 8, 2017

Hi mnudel,

Is this issue resolved at your end? Let us know what are the steps you did for the same. We are also facing the same issue

when upgrading TW from Version 7.1 to 7.4 and the version of Postgres we are using is 9.4 only. We are using a Linux 64 bit system with

tomcat 8.0.36 version.

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