Skip to main content
A
Anonymous
April 13, 2017
Solved

How to get active directory group name for mapping?

  • April 13, 2017
  • 2 replies
  • 5449 views

Hi,

I am trying to map AD group with thingworx group. But dropdown for "Active Directory Group Name" is disabled and not allowing to select or enter anything.

How to enable this dropdown?

Thanks,

Lalit

Best answer by ankigupta

Lalit Prajapati​,

It works fine for me and I can select the user groups too.

Try running the GetDomainGroups Service and see if it returns the Group names.

If it returns an error; it means that your AD configuration is not correct. Try re-entering the Administrative Password.

Thanks,

Ankit Gupta

2 replies

S
supandey5-Regular Member
5-Regular Member
April 13, 2017

Hi Lalit, could you check the complete steps listed here https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS221840&lang=en_US

Issue could be with the mapping.

A
Anonymous
April 13, 2017

Hi Sushant,

I am following the same document but there is no such details regarding group mappings.

Thanks,

Lalit

A
AnnaAn14-Alexandrite
14-Alexandrite
April 13, 2017

Hi Lalit,

It seems this is not possible to configure in ThingWorx side, please check this article:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS245294&lang=en_US

Hope this helps,

Br,

Anna

    A
    ankigupta5-Regular MemberAnswer
    5-Regular Member
    April 25, 2017

    Lalit Prajapati​,

    It works fine for me and I can select the user groups too.

    Try running the GetDomainGroups Service and see if it returns the Group names.

    If it returns an error; it means that your AD configuration is not correct. Try re-entering the Administrative Password.

    Thanks,

    Ankit Gupta

    A
    AnnaAn14-Alexandrite
    14-Alexandrite
    April 25, 2017

    Hi Ankit,

    It works for me too after executing the GetDomainGroups service.

    Lalit Prajapati​

    Please verify it on your end as Ankit suggested.

    Thanks,

    Br,

    Anna

    Terms & ConditionsAccessibility statement