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1-Visitor
November 14, 2017
Solved

Import Failed

  • November 14, 2017
  • 2 replies
  • 3300 views

Hi,

I'd been working on Thingworx 8.1. Something happened and I had to re-install Thingworx. Now, I'm trying to import my previous work on to the same Thingworx 8.1 Composer and I get the following error:

Any help is appreciated.

Thanks in advance,

Ram

Best answer by shariharan

I uninstalled Java and Tomcat and reinstalled and configured the entire environment. Then the import seems to have worked. Any reason as to why this happened?

2 replies

20-Turquoise
November 14, 2017

Could you please attach your full ApplicationLog.log found in ThingworxStorage/logs?

1-Visitor
November 14, 2017

Please find the attached ApplicationLog file

20-Turquoise
November 14, 2017

Do you have all of the same extensions installed as in your original instance?

shariharan1-VisitorAuthorAnswer
1-Visitor
November 14, 2017

I uninstalled Java and Tomcat and reinstalled and configured the entire environment. Then the import seems to have worked. Any reason as to why this happened?