1-Visitor

Solved

org.hibernate.exception.GenericJDBCException: Could not open connection

Forum|Forum|8 years ago
May 22, 2017
2 replies
29638 views

Hi to everyone,

I've this problem going to Analytics server ( and Builder). I've attached a log file.

The connection test is ok, but when i click to "Data" then appear this error in the log and on popup message: "org.hibernate.exception.GenericJDBCException: Could not open connection".

Someone is my situation?

Help me please!

1_ApplicationLog-log.zip

Analytics

Best answer by cmorfin

Summary of what has been found offline:

The remaining issue with error "Unexpected exception for job [10]: com.coldlight.dataconnect.transformer.exception.TransformationException: ExecutorLostFailure (executor driver lost)]". was related to the data and not DataConnect configuration.

- 2 features were string features that were not changing over time. It was advise to change these feature as static instead of timed, or to simply remove them from the DAD. See also https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS263713 for details.

- the time sampling interval was set to 10 ms while the data were received at 500ms. Changing the time sampling to 500 ms to match the data, also allowed to reduce the transformation work to be done by DataConnect.

The 2 above points were leading to high memory usage and the termination of the process, hence the error message.

An additional issue came out with error "Failed to create directory within 10000 attempts (tried 1496164223593-0 to 1496164223593-9999)]" due to the deletion of the temp folder of Tomcat. See https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS263805 for details on how to fix.

DataConnect job was successful after those modification

L

ldell'aversano

Author

1-Visitor

These are my DataConnect.conf informations:

neuron.base.url=http://localhost:8080/1.0

# This is the URL of the dataconnect server

dataconnect.webservices.url=http://localhost

# This is the base URI of a central file store where to save files uploaded to dataconnect.

dataconnect.transfer.uri=file:///tmp/DataConnect

# These are the AWS access key id and secret key. They are only needed if using S3 as a central file repository

dataconnect.aws.accessKey=

dataconnect.aws.secretKey=

# The following properties are database connection properties

# Dataconnect currently supports the H2 database and PostgresQL

dataconnect.database.driver=org.h2.Driver

dataconnect.database.url=jdbc:h2:/opt/dataconnect/db/dataconnect

dataconnect.database.username=dcuser

dataconnect.database.password=ts

dataconnect.database.type=H2

C

cmorfin

19-Tanzanite

Hi Luigi

Is this a new ThingWorx Analytics Server VM that you just built or is it something that used to work before ?
From the error you get when selecting DATA in Builder, we seem to have an issue with connecting to the database.

The first thing to check is if the PostgreSQL database has been successfully installed on this VM. ps -ef | grep post should show if some PostgreSQL processes are running or not.

There is currently an issue with the VM packer script that attempt to install an obsolete PostgreSQL version and so the PostgreSQL database ends up not being installed.

The workaround is simply to change the download link and recreate the ThingWorx Analytics Server VM. See https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS256240 for details on that.

Hope this helps

Kind regards

Christophe

L

ldell'aversano

Author

1-Visitor

Hi Christophe,

I've installed this new Thingworx Analytics Server VM on December 2016, and it worked until yesterday when I've installed and configured Dataconnect.

This is the result of ps -ef command:

For more details see ps(1).
[root@itfioxtdb04 /]# ps -ef
UID        PID PPID C STIME TTY          TIME CMD
root         1     0 0 11:59 ?        00:00:02 /usr/lib/systemd/systemd --switc
root         2     0 0 11:59 ?        00:00:00 [kthreadd]
root         3     2 0 11:59 ?        00:00:00 [ksoftirqd/0]
root         5     2 0 11:59 ?        00:00:00 [kworker/0:0H]
root         7     2 0 11:59 ?        00:00:00 [migration/0]
root         8     2 0 11:59 ?        00:00:00 [rcu_bh]
root         9     2 0 11:59 ?        00:00:00 [rcuob/0]
root        10     2 0 11:59 ?        00:00:00 [rcuob/1]
root        11     2 0 11:59 ?        00:00:00 [rcu_sched]
root        12     2 0 11:59 ?        00:00:00 [rcuos/0]
root        13     2 0 11:59 ?        00:00:00 [rcuos/1]
root        14     2 0 11:59 ?        00:00:00 [watchdog/0]
root        15     2 0 11:59 ?        00:00:00 [watchdog/1]
root        16     2 0 11:59 ?        00:00:00 [migration/1]
root        17     2 0 11:59 ?        00:00:00 [ksoftirqd/1]
root        19     2 0 11:59 ?        00:00:00 [kworker/1:0H]
root        20     2 0 11:59 ?        00:00:00 [khelper]
root        21     2 0 11:59 ?        00:00:00 [kdevtmpfs]
root        22     2 0 11:59 ?        00:00:00 [netns]
root        23     2 0 11:59 ?        00:00:00 [perf]
root        24     2 0 11:59 ?        00:00:00 [writeback]
root        25     2 0 11:59 ?        00:00:00 [kintegrityd]
root        26     2 0 11:59 ?        00:00:00 [bioset]
root        27     2 0 11:59 ?        00:00:00 [kblockd]
root        28     2 0 11:59 ?        00:00:00 [md]
root        33     2 0 11:59 ?        00:00:00 [khungtaskd]
root        34     2 0 11:59 ?        00:00:06 [kswapd0]
root        35     2 0 11:59 ?        00:00:00 [ksmd]
root        36     2 0 11:59 ?        00:00:00 [khugepaged]
root        37     2 0 11:59 ?        00:00:00 [fsnotify_mark]
root        38     2 0 11:59 ?        00:00:00 [crypto]
root        46     2 0 11:59 ?        00:00:00 [kthrotld]
root        48     2 0 11:59 ?        00:00:00 [kmpath_rdacd]
root        50     2 0 11:59 ?        00:00:00 [kpsmoused]
root        51     2 0 11:59 ?        00:00:00 [ipv6_addrconf]
root        52     2 0 11:59 ?        00:00:00 [kworker/1:2]
root        71     2 0 11:59 ?        00:00:00 [deferwq]
root       102     2 0 11:59 ?        00:00:00 [kauditd]
root       279     2 0 11:59 ?        00:00:00 [ata_sff]
root       280     2 0 11:59 ?        00:00:00 [scsi_eh_0]
root       281     2 0 11:59 ?        00:00:00 [scsi_tmf_0]
root       282     2 0 11:59 ?        00:00:00 [scsi_eh_1]
root       283     2 0 11:59 ?        00:00:00 [scsi_tmf_1]
root       286     2 0 11:59 ?        00:00:00 [events_power_ef]
root       287     2 0 11:59 ?        00:00:00 [mpt_poll_0]
root       288     2 0 11:59 ?        00:00:00 [mpt/0]
root       291     2 0 11:59 ?        00:00:00 [scsi_eh_2]
root       292     2 0 11:59 ?        00:00:00 [scsi_tmf_2]
root       298     2 0 11:59 ?        00:00:00 [ttm_swap]
root       374     2 0 11:59 ?        00:00:00 [kworker/0:1H]
root       415     2 0 11:59 ?        00:00:00 [kdmflush]
root       416     2 0 11:59 ?        00:00:00 [bioset]
root       427     2 0 11:59 ?        00:00:00 [kdmflush]
root       428     2 0 11:59 ?        00:00:00 [bioset]
root       441     2 0 11:59 ?        00:00:00 [xfsalloc]
root       442     2 0 11:59 ?        00:00:00 [xfs_mru_cache]
root       443     2 0 11:59 ?        00:00:00 [xfs-buf/dm-0]
root       444     2 0 11:59 ?        00:00:00 [xfs-data/dm-0]
root       445     2 0 11:59 ?        00:00:00 [xfs-conv/dm-0]
root       446     2 0 11:59 ?        00:00:00 [xfs-cil/dm-0]
root       447     2 0 11:59 ?        00:00:00 [xfs-reclaim/dm-]
root       448     2 0 11:59 ?        00:00:00 [xfs-log/dm-0]
root       449     2 0 11:59 ?        00:00:00 [xfs-eofblocks/d]
root       450     2 0 11:59 ?        00:00:00 [xfsaild/dm-0]
root       529     1 0 11:59 ?        00:00:01 /usr/lib/systemd/systemd-journal
root       551     1 0 11:59 ?        00:00:00 /usr/sbin/lvmetad -f
root       552     2 0 11:59 ?        00:00:00 [rpciod]
root       566     1 0 11:59 ?        00:00:00 /usr/lib/systemd/systemd-udevd
root       607     2 0 11:59 ?        00:00:00 [xfs-buf/sda1]
root       608     2 0 11:59 ?        00:00:00 [xfs-data/sda1]
root       609     2 0 11:59 ?        00:00:00 [xfs-conv/sda1]
root       610     2 0 11:59 ?        00:00:00 [xfs-cil/sda1]
root       611     2 0 11:59 ?        00:00:00 [xfs-reclaim/sda]
root       612     2 0 11:59 ?        00:00:00 [xfs-log/sda1]
root       613     2 0 11:59 ?        00:00:00 [xfs-eofblocks/s]
root       614     2 0 11:59 ?        00:00:00 [xfsaild/sda1]
root       654     2 0 11:59 ?        00:00:00 [kdmflush]
root       655     2 0 11:59 ?        00:00:00 [bioset]
root       665     2 0 11:59 ?        00:00:00 [xfs-buf/dm-2]
root       666     2 0 11:59 ?        00:00:00 [xfs-data/dm-2]
root       667     2 0 11:59 ?        00:00:00 [xfs-conv/dm-2]
root       668     2 0 11:59 ?        00:00:00 [xfs-cil/dm-2]
root       669     2 0 11:59 ?        00:00:00 [xfs-reclaim/dm-]
root       670     2 0 11:59 ?        00:00:00 [xfs-log/dm-2]
root       671     2 0 11:59 ?        00:00:00 [xfs-eofblocks/d]
root       672     2 0 11:59 ?        00:00:00 [xfsaild/dm-2]
root       696     1 0 11:59 ?        00:00:00 /sbin/auditd -n
root       712   696 0 11:59 ?        00:00:00 /sbin/audispd
root       717   712 0 11:59 ?        00:00:00 /usr/sbin/sedispatch
root       720     1 0 11:59 ?        00:00:00 /usr/sbin/alsactl -s -n 19 -c -E
dbus       722     1 0 11:59 ?        00:00:00 /bin/dbus-daemon --system --addr
root       725     1 0 11:59 ?        00:00:00 /usr/sbin/ModemManager
rtkit      726     1 0 11:59 ?        00:00:00 /usr/libexec/rtkit-daemon
root       727     1 0 11:59 ?        00:00:00 /usr/sbin/rsyslogd -n
libstor+   729     1 0 11:59 ?        00:00:00 /usr/bin/lsmd -d
root       730     1 0 11:59 ?        00:00:00 /usr/libexec/accounts-daemon
root       732     1 0 11:59 ?        00:00:00 /usr/sbin/abrtd -d -s
root       736     1 0 11:59 ?        00:00:00 /usr/sbin/smartd -n -q never
root       737     1 0 11:59 ?        00:00:00 /usr/bin/abrt-watch-log -F Backt
root       739     1 0 11:59 ?        00:00:00 /usr/sbin/irqbalance --foregroun
chrony     742     1 0 11:59 ?        00:00:00 /usr/sbin/chronyd
root       743     1 0 11:59 ?        00:00:01 /usr/bin/vmtoolsd
root       744     1 0 11:59 ?        00:00:02 /sbin/rngd -f
avahi      745     1 0 11:59 ?        00:00:00 avahi-daemon: running [itfioxtdb
root       748     1 0 11:59 ?        00:00:00 /usr/lib/systemd/systemd-logind
root       749     1 0 11:59 ?        00:00:00 /usr/bin/abrt-watch-log -F BUG:
root       757     1 0 11:59 ?        00:00:00 /usr/sbin/NetworkManager --no-da
avahi      762   745 0 11:59 ?        00:00:00 avahi-daemon: chroot helper
root       764     1 0 11:59 ?        00:00:00 /bin/bash /usr/sbin/ksmtuned
root       783     1 0 11:59 ?        00:00:00 /usr/sbin/gssproxy -D
polkitd    789     1 0 11:59 ?        00:00:02 /usr/lib/polkit-1/polkitd --no-d
root       815     1 0 11:59 ?        00:00:00 /usr/sbin/wpa_supplicant -u -f /
zookeep+ 1079     1 0 11:59 ?        00:00:01 /usr/bin/java -cp /opt/zookeeper
tomcat    1085     1 99 11:59 ?        00:21:42 /usr/lib/jvm/jre/bin/java -Xmx10
root      1086     1 0 11:59 ?        00:00:00 /usr/bin/python -Es /usr/sbin/tu
root      1093     1 0 11:59 ?        00:00:00 /usr/sbin/sshd -D
root      1102     1 0 11:59 ?        00:00:00 /usr/sbin/cupsd -f
root      1105     1 0 11:59 ?        00:00:00 /usr/sbin/xrdp-sesman --nodaemon
root      1106     1 0 11:59 ?        00:00:00 /usr/sbin/xrdp --nodaemon
root      1112     1 0 11:59 ?        00:00:00 /usr/sbin/libvirtd
root      1122     1 0 11:59 ?        00:00:00 /usr/sbin/atd -f
root      1123     1 0 11:59 ?        00:00:00 /usr/sbin/crond -n
root      1125     1 0 11:59 ?        00:00:00 /usr/sbin/gdm
postgres 1200     1 0 11:59 ?        00:00:00 /usr/pgsql-9.4/bin/postgres -D /
root      1256 1125 0 11:59 tty1     00:00:00 /usr/bin/Xorg :0 -background non
postgres 1441 1200 0 11:59 ?        00:00:00 postgres: logger process
postgres 1487 1200 0 11:59 ?        00:00:00 postgres: checkpointer process
postgres 1488 1200 0 11:59 ?        00:00:00 postgres: writer process
postgres 1489 1200 0 11:59 ?        00:00:00 postgres: wal writer process
postgres 1490 1200 0 11:59 ?        00:00:00 postgres: autovacuum launcher pr
postgres 1491 1200 0 11:59 ?        00:00:00 postgres: stats collector proces
root      1764     1 0 11:59 ?        00:00:00 /usr/libexec/postfix/master -w
postfix   1782 1764 0 11:59 ?        00:00:00 qmgr -l -t unix -u
root      2435 1125 0 11:59 ?        00:00:00 gdm-session-worker [pam/gdm-laun
nobody    2481     1 0 11:59 ?        00:00:00 /sbin/dnsmasq --conf-file=/var/l
root      2483 2481 0 11:59 ?        00:00:00 /sbin/dnsmasq --conf-file=/var/l
gdm       2512 2435 0 11:59 ?        00:00:00 /usr/bin/gnome-session --autosta
gdm       2515     1 0 11:59 ?        00:00:00 /usr/bin/dbus-launch --exit-with
gdm       2520     1 0 11:59 ?        00:00:00 /bin/dbus-daemon --fork --print-
gdm       2529     1 0 11:59 ?        00:00:00 /usr/libexec/at-spi-bus-launcher
root      2530     1 0 11:59 ?        00:00:05 /bin/java -Dwrapper.pidfile=/run
gdm       2538 2529 0 11:59 ?        00:00:00 /bin/dbus-daemon --config-file=/
gdm       2544     1 0 11:59 ?        00:00:00 /usr/libexec/at-spi2-registryd -
gdm       2561 2512 0 11:59 ?        00:00:00 /usr/libexec/gnome-settings-daem
root      2568     1 0 11:59 ?        00:00:00 /usr/libexec/upowerd
gdm       2572     1 0 11:59 ?        00:00:00 /usr/libexec/gvfsd
gdm       2576     1 0 11:59 ?        00:00:00 /usr/libexec/gvfsd-fuse /run/use
root      2597 2530 0 11:59 ?        00:00:06 /bin/java -classpath /opt/yajsw/
gdm       2624 2512 0 11:59 ?        00:00:03 gnome-shell --mode=gdm
colord    2628     1 0 11:59 ?        00:00:00 /usr/libexec/colord
gdm       2641     1 0 11:59 ?        00:00:00 /usr/bin/pulseaudio --start --lo
gdm       2659     1 0 11:59 ?        00:00:00 /usr/libexec/dconf-service
gdm       2668 2624 0 11:59 ?        00:00:00 ibus-daemon --xim --panel disabl
gdm       2673 2668 0 11:59 ?        00:00:00 /usr/libexec/ibus-dconf
gdm       2675     1 0 11:59 ?        00:00:00 /usr/libexec/ibus-x11 --kill-dae
gdm       2682     1 0 11:59 ?        00:00:00 /usr/libexec/mission-control-5
gdm       2684     1 0 11:59 ?        00:00:00 /usr/libexec/caribou
root      2687     1 0 11:59 ?        00:00:00 /usr/libexec/packagekitd
gdm       2698     1 0 11:59 ?        00:00:00 /usr/libexec/goa-daemon
gdm       2712     1 0 11:59 ?        00:00:00 /usr/libexec/gvfs-udisks2-volume
root      2724     1 0 11:59 ?        00:00:00 /usr/lib/udisks2/udisksd --no-de
gdm       2730     1 0 11:59 ?        00:00:00 /usr/libexec/goa-identity-servic
gdm       2750     1 0 11:59 ?        00:00:00 /usr/libexec/gvfs-gphoto2-volume
gdm       2754     1 0 11:59 ?        00:00:00 /usr/libexec/gvfs-mtp-volume-mon
gdm       2758     1 0 11:59 ?        00:00:00 /usr/libexec/gvfs-afc-volume-mon
gdm       2763     1 0 11:59 ?        00:00:00 /usr/libexec/gvfs-goa-volume-mon
gdm       2788 2668 0 11:59 ?        00:00:00 /usr/libexec/ibus-engine-simple
postgres 2848 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2849 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2850 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2851 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2852 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2853 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2854 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2855 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2856 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postgres 2857 1200 0 12:00 ?        00:00:00 postgres: neuronuser neuronuser
postfix   3597 1764 0 12:00 ?        00:00:00 pickup -l -t unix -u
root      3604 1106 0 12:00 ?        00:00:08 /usr/sbin/xrdp --nodaemon
root      3605     2 0 12:00 ?        00:00:00 [kworker/1:2H]
root      3690 1105 0 12:01 ?        00:00:00 /usr/sbin/xrdp-sessvc 3692 3691
root      3691 3690 0 12:01 ?        00:00:00 /usr/sbin/xrdp-sesman --nodaemon
root      3692 3690 7 12:01 ?        00:01:17 Xvnc :10 -geometry 1280x773 -dep
root      3695 3691 0 12:01 ?        00:00:00 /bin/gnome-session --session=gno
root      3710 3690 0 12:01 ?        00:00:00 xrdp-chansrv
root      3799     1 0 12:01 ?        00:00:00 dbus-launch --sh-syntax --exit-w
root      3800     1 0 12:01 ?        00:00:00 /bin/dbus-daemon --fork --print-
root      3867     1 0 12:01 ?        00:00:00 /usr/libexec/imsettings-daemon
root      3870     1 0 12:01 ?        00:00:00 /usr/libexec/gvfsd
root      3874     1 0 12:01 ?        00:00:00 /usr/libexec/gvfsd-fuse /run/use
root      3926 3695 0 12:01 ?        00:00:00 /usr/bin/ssh-agent /etc/X11/xini
root      3931     1 0 12:01 ?        00:00:00 /usr/libexec/at-spi-bus-launcher
root      3935 3931 0 12:01 ?        00:00:01 /bin/dbus-daemon --config-file=/
root      3939     1 0 12:01 ?        00:00:00 /usr/libexec/at-spi2-registryd -
root      3954 3695 0 12:01 ?        00:00:00 /usr/libexec/gnome-settings-daem
root      3962     1 0 12:01 ?        00:00:00 /usr/bin/gnome-keyring-daemon --
root      3973     1 0 12:01 ?        00:00:00 /usr/bin/pulseaudio --start
root      3983 3695 27 12:01 ?        00:04:45 /usr/bin/gnome-shell
root      3999     1 0 12:01 ?        00:00:00 /usr/libexec/gsd-printer
root      4007 3983 0 12:01 ?        00:00:00 ibus-daemon --xim --panel disabl
root      4012 4007 0 12:01 ?        00:00:00 /usr/libexec/ibus-dconf
root      4014     1 0 12:01 ?        00:00:00 /usr/libexec/ibus-x11 --kill-dae
root      4016     1 0 12:01 ?        00:00:00 /usr/libexec/gnome-shell-calenda
root      4025     1 0 12:01 ?        00:00:00 /usr/libexec/mission-control-5
root      4029     1 0 12:01 ?        00:00:01 /usr/libexec/caribou
root      4032     1 0 12:01 ?        00:00:00 /usr/libexec/evolution-source-re
root      4034     1 0 12:01 ?        00:00:00 /usr/libexec/dconf-service
root      4043     1 0 12:01 ?        00:00:00 /usr/libexec/goa-daemon
root      4061     1 0 12:01 ?        00:00:00 /usr/libexec/gvfs-udisks2-volume
root      4076     1 0 12:01 ?        00:00:00 /usr/libexec/gvfs-gphoto2-volume
root      4090     1 0 12:01 ?        00:00:00 /usr/libexec/gvfs-mtp-volume-mon
root      4104     1 0 12:01 ?        00:00:00 /usr/libexec/goa-identity-servic
root      4106     1 0 12:01 ?        00:00:00 /usr/libexec/gvfs-afc-volume-mon
root      4121     1 0 12:01 ?        00:00:00 /usr/libexec/gvfs-goa-volume-mon
root      4133 3695 1 12:01 ?        00:00:12 nautilus --no-default-window --f
root      4138 3695 0 12:01 ?        00:00:00 abrt-applet
root      4139 3695 0 12:01 ?        00:00:00 /usr/bin/gnome-software --gappli
root      4140 3695 0 12:01 ?        00:00:00 /usr/bin/seapplet
root      4142     1 0 12:01 ?        00:00:01 /usr/bin/vmtoolsd -n vmusr
root      4148 3695 0 12:01 ?        00:00:00 /usr/libexec/tracker-extract
root      4150 3695 0 12:01 ?        00:00:00 /usr/libexec/tracker-miner-apps
root      4153 3695 0 12:01 ?        00:00:00 /usr/libexec/tracker-miner-fs
root      4157 3695 0 12:01 ?        00:00:00 /usr/libexec/tracker-miner-user-
root      4177     1 0 12:01 ?        00:00:00 /usr/libexec/tracker-store
root      4242     1 0 12:01 ?        00:00:00 /usr/libexec/gconfd-2
root      4247     1 0 12:01 ?        00:00:00 /usr/libexec/gvfsd-trash --spawn
root      4259     1 0 12:01 ?        00:00:00 /usr/libexec/evolution-calendar-
root      4267 4007 0 12:01 ?        00:00:00 /usr/libexec/ibus-engine-simple
root      4270     1 0 12:01 ?        00:00:00 /usr/libexec/gvfsd-metadata
root      4425     1 0 12:02 ?        00:00:00 /usr/libexec/gnome-terminal-serv
root      4428 4425 0 12:02 ?        00:00:00 gnome-pty-helper
root      4429 4425 0 12:02 pts/0    00:00:00 /bin/bash
root      4561     2 0 12:02 ?        00:00:00 [kworker/0:3]
root      4686 3983 5 12:05 ?        00:00:41 /usr/lib64/firefox/firefox
root      4794     2 0 12:06 ?        00:00:00 [kworker/u4:2]
root      4842     2 0 12:07 ?        00:00:00 [kworker/1:1]
root      5064     1 0 12:10 ?        00:00:00 /usr/bin/gedit --gapplication-se
root      5079     2 0 12:11 ?        00:00:00 [kworker/u4:1]
root      5114     2 0 12:12 ?        00:00:00 [kworker/0:0]
root      5209 4425 0 12:17 pts/1    00:00:00 /bin/bash
root      5221     1 0 12:17 ?        00:00:00 /usr/sbin/abrt-dbus -t133
root      5255     2 0 12:17 ?        00:00:00 [kworker/0:1]
root      5264   764 0 12:18 ?        00:00:00 sleep 60
root      5266 5209 0 12:18 pts/1    00:00:00 ps -ef

Do you note some issues?

On March I've already configured a Dataconnect with success (Re: Thingworx Analytics: Send Data From Dataconnect To Analytics Server) but now I don't Know what are happening.

I'm waiting your feedback.

Thank's

Luigi

L

ldell'aversano

Author

1-Visitor

Hi Christophe,

I've done "sudo reboot -h now" and analytics builder now is running without exceptions popup!

The problem now is on dataconnect, I have these log informations:

- Received error from DataConnect for job status: DataSetName: [Tractor_DAD] - [500 - Internal Server Error: Unexpected Error. Please contact support.].

- No File Repository found in Configuration for [Tractor_DAD]. Falling back to default - [SystemRepository]

- Failed to submit to DataConnect: {"headers":{"Content-type":"application/json","Accept":"application/json","neuron-application-key":"1","neuron-application-id":"neuronuser"},"errorMessage":"Unexpected Error. Please contact support.","errorId":"6f4cad3e-fdb6-4106-9294-600aa3365062","responseStatus":{"reasonPhrase":"Internal Server Error","protocolVersion":{"protocol":"HTTP","major":1,"minor":1},"statusCode":500}}

- Error while processing task : Failed to submit to DataConnect: DataConnect was unable to process request.

- Task-1495533576377 Data Analysis Task Failed. Please check the logs for errors

- Task-1495533576377 Data Analysis Task In Error.

Do you Know what is the problem now?

Waiting your feedback,

thank's

Luigi

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