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1-Visitor
December 15, 2015
Solved

(ping the name of your ThingWorx instance) What is the ThingWorx instance?

  • December 15, 2015
  • 25 replies
  • 9356 views

I want to find out the IP address for that it required ThingWorx instance.

Please help me out how to know the ThingWorx instance.

Best answer by vmihai

Hi Jill,

The 192.168.1.151:80 value for the IP is correct for the Getting Started App, for the enhanced one the port value is given separately, not in the IP input field. What TWX version are you using ? If you are using versions higher or equal to 6.0 you need to allow Rest calls to have it working. These are the steps to follow for this :

1.           Click on Subsystems under SYSTEM within the left pane of Composer

2.            Click on PlatformSubsystem

3.            Click on Configuration

4.            Check the box next to Allow Request Method Switch to allow all REST API calls through a browser URL

5.            Uncheck Filter Content-Type

Let me know if this fixes the issue,

Thank you,

Veronica

25 replies

5-Regular Member
December 15, 2015

By ThingWorx instance, the document is referring to the server where ThingWorx is installed. Are you following a specific guide? Do you have ThingWorx installed locally or do you have access to a cloud instance?

adeshmukh1-VisitorAuthor
1-Visitor
December 15, 2015

yes, i have access to a cloud instace

adeshmukh1-VisitorAuthor
1-Visitor
December 29, 2015

Any one help me on that

1-Visitor
January 4, 2016

Hi,

If you are accessing your ThingWorx instance at this URL for example http://thingworx-academic-staff.cloud.thingworx.com, your ThingWorx instance name is thingworx-academic-staff.cloud.thingworx.com.

Best regards,

Veronica

adeshmukh1-VisitorAuthor
1-Visitor
January 6, 2016
1-Visitor
February 17, 2016

I am also facing the same problem .

I have installed it locally in my machine . And followed the installation steps as in manual .

1-Visitor
February 17, 2016

Hi Amjath,

If you have installed ThingWorx locally, you need to use the IP address of your PC as well as the port on which your tomcat is listening. The IP of your PC is the IP to use for your ThingWorx Instance.

Veronica

1-Visitor
February 17, 2016

I am trying  by connecting to the same wifi access point

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : connectify

   Link-local IPv6 Address . . . . . : fe80::1d04:e29d:465b:d9a8%4

   IPv4 Address. . . . . . . . . . . : 192.168.10.53

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.10.1

192.168.10.53   this ip address i have added in mobile .. port is 80  ...  still it is not working ..

Thanks for the very quick  response veronica ...

1-Visitor
February 17, 2016

Yes, your PC and your Raspberry Pi need to be on the same network.

1-Visitor
February 17, 2016

I am trying  by connecting to the same wifi access point

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : connectify

   Link-local IPv6 Address . . . . . : fe80::1d04:e29d:465b:d9a8%4

   IPv4 Address. . . . . . . . . . . : 192.168.10.53

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.10.1

192.168.10.53   this ip address i have added in mobile .. port is 80  ...  still it is not working ..

Thanks for the very quick  response veronica ...

1-Visitor
February 17, 2016

It's my pleasure to help . You may need to open the port on which your tomcat is listening, 80 in your case. Here is a tutorial to do this How to Access localhost on Android over wifi | MobiTechie​.

To check that you can access ThingWorx from your phone, put the ip address of your PC in your smarphone browser. If you see the tomcat localhost you are set up, if you cannot see it, verify your connection and firewall rules.

Thank you,

Veronica

1-Visitor
February 17, 2016

Hi Veronica ,

I am able to access tomcat server in my Desktop as well as in mobile  using IPv4 address as mentioned above , I have restarted the tomcat server  .. But no data is coming in mashup ...

what might be the reason?