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September 11, 2017
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Thingworx analytics manager error

  • September 11, 2017
  • 1 reply
  • 2337 views

Hello,

         I got a error in thingworx analytics manager when i tried to view the Analysis Provider and analysis model .

An error occurred while calling dhxgrid::afterRender, Id = "Grid-10"

Exception: list.split is not a function

I get this error when i click on the "View" button of analysis provider mashup and analysis model mashup.

My Thingworx version is 8.0.2 and analytics extesion version is 8.0.0 ,is this the reason for it ,or any other reason .




Analyticsmanager.PNG


Kind Regards ,

​Amar

Best answer by cmorfin

For the record, you will find more details on the fix at Article Viewer | PTC

1 reply

19-Tanzanite
September 11, 2017

Hi Amar

I would think it is indeed a version compatibility issue.

I am also unable to access the View menu with a ThingWorx 8.0.2.

It does work with earlier version.

So you may want to try with a ThingWorx 8.0.0 or 8.0.1 (this is what I tested on)

Kind regards

Christophe

cmorfin19-TanzaniteAnswer
19-Tanzanite
September 27, 2017

For the record, you will find more details on the fix at Article Viewer | PTC