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Darquise12-Amethyst
12-Amethyst
April 30, 2014
Question

Maintenance: Restarting Servers

  • April 30, 2014
  • 1 reply
  • 2471 views

Is there a recommendation as to how often the Windchill and database servers should be restarted?

Should they be restarted monthly? Is there an order as to which server should be restarted first?

1 reply

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ChrisSpartz13-Aquamarine
13-Aquamarine
May 9, 2014

There's no official recommendation from PTC about how often to restart the servers. Theoretically, they shouldn't ever need to be restarted, unless you make a configuration change that requires a restart. Though, in practice, that may not be the case.

As to the order of restarting, the DB needs to be available in order for Windchill to start up. So, the DB will need to be restarted first.

    J
    jessh12-Amethyst
    12-Amethyst
    May 9, 2014

    LDAP should be up when Windchill is started as well.

    Essentially the back-end datastores should be up first.

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