Augmented Reality

I'm trying to place a object at exact location based on my coordinates given in Vuforia studio using a thing mark experience but i have noticed whenever i restart the holo lens (generation 1) experience and look at the thing mark it changing it's coordinates dynamically or right away not major change in coordinates but there is difference after restarting the experience also the 3D-object is moving slightly when user changes his/her position or viewing in different perspectives, we tried checking and unchecking, tracked option and stationary options but it didn't affected that much. We measured the real physical object and given the coordinates in Vuforia studio according to that. Can we achieve a precise location of the 3D-object  and also 3D-object doesn't move using thing mark ? . Is something we are doing wrong please let us know  

Hello, Am a new user. I've developed an experience I want to share as a demo. If I want to share the experience with students by having them access the AR via a PDF do I need to include both the QR code AND thingmark on the page? So I would need to include instructions for students to:  (1) download Vuforia View app, (2) click on QR code, (3) when Vuforia View opens, point to "this image" '(thingmark'). I just want to understand if I need to include pictures of both QR code and ThingMark or what easiest process is for the student to view (especially for an audience that is not too tech savvy). Thank you.

Hello. This has been asked before, but it has been 2 years and I am hoping this has been resolved or enhanced. I MUST install Vuforia Studio and Experience Server in a 100% offline environment with ZERO access to the internet. There IS a LAN and I DO have a server, it is just 100% isolated from the outside world. Do we have these setup packages available? Thanks!

Hello,   We are ensuring access to Vuforia Studio does not conflict with our company network. Usually, if using other net (i.e. home network) an Experience Service URL will automatically generated. However, with connected to company net, these main issues occur: Unable to configure login account ES URL not generated IT team from my company is currently troubleshooting these issues and they already allow Vuforia access to net. But still cannot resolve the issues.   Therefore, they have a question ; "Can you check with vuforia support about what format of proxy server address they support?"   Does anyone know what the solution might be? As this matter is urgent, I really appreciate a reply as soon as possible.   Many thanks.

Hi,   I want to transmit the text, that a label currently has to the java script function that is called at a click event. I tested writeEX(text); but receive "undefined". Maybe using property values could be a workaround, but I have five different labels, that shall transfer different values to one function.    Regards Whity    

How to define functions to check the different mobile platforms: Checking  if the Preview mode is used: $scope.app.isPreview=function() {// is in Preview if(window.twx.app.isPreview()) return true; return false; } // any other device type  Checking if the device called the Studio project is IOS device: //====================================== $scope.app.isIOS=function() { if(!window.twx.app.isPreview()) // is not in Preview if(ionic.Platform.isIOS()) //and is NOT called on IOS = means Android mode detected return true; return false; } //====================================== Checking if the Studio Project was called on Android device : //====================================== $scope.app.isAndroid=function() { if(!window.twx.app.isPreview()) // is not in Preview if(/android/i.test(navigator.userAgent || navigator.vendor || window.opera) ) // is Android return true; return false; } //====================================== Checking if the Studio Project was

I would like to build a sample application where I can tell people or customers to just download the View app and scan the ThinkMark. The application I programmed should also start directly on it. So far I always have to scan the QR code from the Experience Service before I can access my ThinkMarks. Is it possible to avoid this?

Hi there! Just a bit of background... What I am trying to do seems painfully simple, but it is not available in HoloLens: I just want the user to be able to 'grab' and rotate a 3D Model (or model item) so they can inspect it. Apparently, this is not possible in 3D Eyewear yet, there are only gestures to move and adjust the whole Spatial Target. That lead me to investigate rotating the model (or model item) myself with Java Script. What I found out is that, while you can rotate a model (or model item) programmatically, you can't just change the rx/ry/rz variables because those values are the GLOBAL WORLD AXES values. What I want to do is rotate the part in place, similar to what you can do at design-time by manipulating the XYZABC triad (see picture). This, led me to a conversation with PTC regarding the use of the CAD Shell Tool command utility and the creation of a PVS file which shows, allegedly, all information regarding location and orientation of parts.   So, finally, my ques

Hello Ptc community,I created a model and some javascript logic to show an image when a certain property is updated on a thing (on thingworx side). I would like if it is possible to associate a javascript function when a thing property auto refreshes.Thanks a lot,Frederico Silva

I was do mobile experience on vuforia view for mobiletoday, I got hololens2 and i try to adapt previous mobile experience to hololens2 experienceThe experience has get data from Yokogawa DCS via kepware opc DAI ever do this on mobile So1. I test data can be linked on my thingworx platform 2. I created experience project on 3D eyewear project3. I do test on preview mode. after I prepare the data link as usual I do on mobile experience it work well on preview mode4. But when i upload it to my Hololens       -number data not show as usual (Its show as ### instead of number)      -i do the function that will return control command back to DCS. This work well on preview mode But on the hololens2 it nothing5. i clear cache of login credential and redo to upload project many times . It does not work6. In conclusion, Hololens2 eyewear object is came as i designed, but not for value.I recheck many time with my previous mobile experience project 

Hello all, hope you are safe.   Maybe someone has an idea how to resolve this. I dont know how to validate a step created en Vuforia agains the real model using the model target. The idea is verify if the user has had assembly correctly the real product comparing it agains how the 3d model in that specific step should look like, if not, the user will recibe a warning, if the assembly is correctly them the user could continue with next steps.   Thanks in advance for your time   Luis 

I am looking for a solution to control access to different experiences. For example: a company has one experience service running, but using this in different teams. Each team should store the own experiences, but shouldn't see the experiences from the other teams. Working only with Thingmarks isn't that secure and not a good solution for this. It would be fine if Studio experiences provide access control like expert capture assets (simple and transparent).   Also a solution without any code in every experience would be useful.   What are your ways to handle these?   Thanks in advance for the replies.   Cheers Marco

If I select modelitem-1 , it shows only that model item alone. But I want to show rest of the model items opacity in 0.5.    Example: If I Select Modelitem-1 , It should show Modelitem-1 in Opacity 1 and Modelitem-2, Modelitem-3 Opacity as 0.5.   If I select Modelitem-2 , It should show the Modelitem-2 in Opacity 1 and ModelItem-1 and Modelitem-3 opacity as 0.5. @sdidier @unknown  How can I do that?. Any suggestion.

Hi,            I am using a Trial version of Vuforia stuido , I am able to create experiance. When i try to publish it, i am getting error message. When i  open portal login and enter user name and password and selecte auto configure i receive error message.    I am also uisng Thingworx trial version, i am trying to bind the things to vuforia studio, that is also not working.    Please find the attached log file.    Regards. Vinoth Balu 

We have to shift our partner trial license of Vuforia Studio to our AWS cloud platform. Thingworx platform is already deployed on our AWS. The system which has the Partner Trial License is showing an error while publishing. We have just changed our login email a month back and since then it's showing an error while publishing. So, we have to first shift the partner trial version on the cloud and then resolve the issue for error while publishing.

When trying to publish the experience : "localhost:3030 says Uh-oh! Publish failed. Check the log for errors. <html> <head><title> 502 bad gateway</title></head> <body> <center><h1>502 bad gateway</h1></center> </body> </html> " the above error occurring while publishing.

Hi everyone,  I'm trying to load a json file that I upload into Vuforia Studio. The file contains a sequence of instruction that I have to print in a label.    The json file is like: { "steps":[ "Scollegare i cavi di collegamento indicati in giallo", "svitare le quattro viti del basamento" , "Togliere il motore", "Sostituire motore", "Riposizionare motore nel basamento", "Avvitare le quattro viti di sostegno", "Collegare i cavi di alimentazione" ] }   and the content of home.js like this one: var myObj;$scope.testJSON = function() {$scope.asyncLoadScript("app/resources/Uploaded/repair_sequence.json").then(function(){myObj = JSON.parse(myJSON);console.log(myJSON) }, function() { console.log("Oops, something went wrong"); });} $scope.updateLabel = function(){$scope.setWidgetProp( "step-description", "text", "Description");switch ($scope.app.view.RepairSequence.wdg["robot-arm-model"].currentStep) {case 1:text = myObj.steps[0];$scope.setWidgetProp( "step-description",

Hello,  I went through the steps to start the trial with Vuforia Studio and subsequently Creo Illustrate following this guide - https://s3.amazonaws.com/studio.thingworx.com/documents/StudioGettingStarted_Trial_en.pdf - everything worked perfectly until I got to trying to launch Creo Illustrate.  I put in the license server found in the suggested directory and when I pressed "Start" to continue, the startup window said "Invalid Host ID"  I'm confused as to why this happened because I followed the steps exactly and downloaded the .dat file from the email and tried both extensions, the one from the email and the one that was there when downloading Creo Illustrate.  It is also annoying because my coworker went through the same process and was able to complete the process without any issue.  Hopefully my screenshots and links are useful and can help me get Illustrate running so the trial I'm on doesn't expire before I get a good sense of the power of thes

Hi, I aM exploring a new option to load content(possibly a xml file) from thingworx composer to vuforia studio.I want a specific description of tag from xml to be depicted as a label in vuforia studio.Can i get some help on this if above use case is possible.Regards,Nithin Kashyap

Hi everyone.  I found this article : https://www.ptc.com/en/support/article/CS284529 that explain how to access to Vuforia Studio Preview mode from any mobile browser.    I tried the procedure (https://%3Cexperience-server%3E/ExperienceService/content/projects/%3cproject-name%3e/index-desktop.html?expIndex=0#/Home), enabling "enable debug logging" and adding into "builder-settings.json" the string ""publishPreview": true" but accessing with the link that point to my experience service doesn't work.    I tried all that is reported into this discussion: https://community.ptc.com/t5/Vuforia-Studio/Vuforia-Studio-Preview-in-Mashup/td-p/609433?source=ArticleViewerRelated.    Anyone has some ideas on how to fix this issue?

I'm trying to make widgets appear once initial tracking is acquired. I tried using the below code but it doesn't seem to work. $scope.$on('tracking', function() { $scope.view.wdg['label-2']['visible'] = true; })  What service do I need to use to make it work?

Hello,   I am getting following error while uploading the proejct.   Help me with a solution if any one has faced same kind of issue earlier.     Thank you 

Hi everyone, my project has some labels that could be updated at every sequence step. with:    $scope.$on('stepstarted', function(evt, arg1, arg2, arg3) { //pulisco l'etichetta e stampo l'etichetta del passo successivo console.log("----STEP STARTED----") var parsedArg3 = JSON.parse(arg3); console.warn(arg3); //console.log("stepNumber="+parsedArg3.stepNumber); //console.log("stepDescription="+parsedArg3.stepDescription); //console.log("nextStep="+parsedArg3.nextStep); $scope.app.nextStep = parsedArg3.nextStep; $scope.app.totalSteps = parsedArg3.totalSteps; console.log(">> Arg1: " + arg1); //nome dell'animazione console.log(">> Arg3: " + arg3); //stringhe contenute nel pvz //stampa su etichetta la descrizione $scope.app.stepDescription = parsedArg3.stepDescription; $scope.setWidgetProp("stepDescription", "text", $scope.app.stepDescription); //step-description è il nome della label in cui di vanno a stampare le indicazioni d

Getting an error while publishing  

Vuforia Studio New 3D Video widget for 3D Eyewear projects Bug fixes and improvements Vuforia View Camera widget for mobile now supported on Windows devices iOS 12 will no longer be supported as of December Support for Vuzix M400 Bug fixes and minor improvements Experience Service Support for PostgreSQL 9.6 and 10.14 Bug fixes and minor improvements