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We are using CWC as a solution to provide work instructions to employeesOver 1 year there is a table that growing very fast called workdefinitionhistory (reaching the 1TB soon)What will be the effect if this table will be cleaned?Is there a PTC way/best practice to clean the table?my plan is to archive and move the data to a different storage.

I am using Creo Parametric Release 8.0 and Datecode8.0.12.0The mapkey doesn't wait for the simulation to end in the Material Removal (Module Works).Once the simulation is started in the Module Works window, all buttons except the Stop button are disabled until the simulation ends.How can I add a script to the mapkey that queries the window and waits for the simulation to end?Thanks

can i delete the ptcsh0 folder that i get when unzipping MED-100WIN-CD-470_10-0-9-0_Win64 or will that cause problems? Because it contains very heavy files

Hi All, When applying tolerances to dimensions, if I select Symmetric the box is greyed out so I can't enter a value.  When I select Plus-Minus only one box appears for the minus value. This problem has just appeared and is present if I try to alter the tolerance on the model or the drawing.  I have Creo 5 and 11 installed on my PC and the problem is present in both versions even though they read different config files.  When My Colleague opens the files on his PC the problem isn't present.   Symmetric selected:Plus-Minus selected: Any help greatly appreciated! Kind regards, Clive 

Problem Description:I am having trouble displaying part-level dimensions in a drawing view when both the part and the assembly are in Simplified Representations.What works:Dimensions show correctly in the standalone Part model (both Master and Simplified Reps).Dimensions show correctly in the Assembly drawing if the view is set to the Master Representation.The Issue:When I switch the Assembly drawing view to a Simplified Representation, the part-level dimensions disappear.I want to display the part in its own "Simplified" state (to show specific geometry/features) within an assembly-level view, but Creo seems to lose the feature references required for the dimensions once the assembly "simplifies" that component.Goal:I need to show the simplified version of the part in an assembly drawing view without losing the ability to show model annotations/dimensions for that part.

We have ThingWorx 10.1.0-b47.  It appears that the "Service editor theme" in User Preferences is not working.  I believe it was still working as expected before we upgraded as I utilized the "Dark" theme.  Now it appears to use "Light" no matter which setting I select. Can anyone else confirm this behavior in TW 10.1?

Hey All, I am running in to a bottle neck of the amount of files we want to want to send over the wsems server.thingworx 9.7.0wsems 5.5.0 Wsems config:{ "ws_servers": [{ "host": "*ip of host*", "port": portnumber }], "ws_connection": { "socket_read_timeout": 1, <!-- tried with and without this line, no noticeable impact--> "encryption": "ssl", "verbose": true <!-- false seems to have a small positive impact--> }, "certificates": { "validate": false, "disable_hostname_validation": true,<!-- i know this is bad, but we use wildcard certificates... https://www.ptc.com/en/support/article/CS389668 --> "allow_self_signed": true, "cert_chain": "" }, "appKey": "*appKey*", "auto_bind": [{ "name": "*name*", "gateway": false }], "http_server": { "host": "localhost", "port": *port*, "content_read_timeout": 2000, "ssl": true, "authenticate": false, "certificate": "*certificate*", "private_key": "*private_key*", "passphrase": "*passphr

I needed to do a good cleanout, so I cleaned up all my workspaces then deleted my .wf folder. Not to  unusual but may be the first time since moving to creo 10 (late last year)  that I have done this. I run config.pro option to load my ui customization from my run directory  -  load_ui_customization_run_dir yes I was surprised that after deleting my .wf, I lost my settings even tho I had checked prior to deleting that the one in my startup directory customization ui file was dated recently, which i thought confirmed my location.   What did I miss?

Attempting to use a range to help determine a solve block but am struggling to get this function to work. Any ideas on how to debug this issue? See attached image.    

Selecting a feature from the model tree and hiding its visibility will make the feature not visible. Selecting a feature from the model in the workspace window and hiding its visibility places the feature on a hidden layer and it cannot be seen again (even if you make it visible on the model tree) unless you remove it from the hidden layer in the layer tree. I don't understand why I cannot unhide it from the model tree without first removing it from the hidden layer on the layer tree. I primarily use Creo for CAM programming and really have no use for layers, so I find this pretty annoying.  I don't think it was like this prior to going to 10.  Is there a fix for this behavior? Thank you,Matt

Version: Windchill 12.0   Use Case: Installed CPS 12.0.2.26 Try to Stop Windchill Service (e.g. for backup purposes) Description: When I try to stop Windchill service within "Services" or by running 'sc stop "PTC Windchill"', it would not stop correctly.  In "Services" I get an Error 1053:   'sc stop "PTC Windchill"' just reports "STOP PENDING", but nothing more (no additional error message).   After around 4 minutes, the service finally stops, but I guess, that windows just terminates all corresponding processes after a certain time.   MethodServer.log reports several [Servlet engine stop] wt.system.err - WARNING: The web application [Windchill] appears to have started a thread named [xyz] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:   I updated JDK vom 11.0.13 to 11.0.30, but nothing changed.  

Version: Windchill 13.1 Use Case: for a new version of a tool we provide, we want to create a custom page with multiple tabs. currently we used classic simple html / javascript - but we want to upgrade to mvc components to maintain more the "windchill ui look"Description: at first I thought about using a custom wizard.a wizard has in general multiple tabs - but the concept isn't really matching as the tool should have tabs for different manage actions / checks. wizards reflect more a step by step process.I'm looking for a way to build a page like the windchill object detail pages.For tool I'm planning about 5 fixed tabs. each tab would have multiple tables, radios, checkboxes and input fields.Any suggestion how to achieve this?thanks in advance!

Hi members,   Are you all aware of any code to auto republish failed jobs in windchill ?    

Can anyone let me know the advantages and use case for using "Program" Context.  I'm unfamiliar on their use case.

Hi Guys, I successfully created a rule using a watermark .ini file and added it at the site level. I tried adding it at the org level, but it’s not showing up.   However, I don’t know how to apply it at the organization level.    Regards, Aj

Hi Guys,After integrating with AutoCAD 2023, I was able to open the Windchill file in AutoCAD without issue, but when I attempted to save it as Auto Check-In, Check-In or Save, I received this error.  Regards,Amir 

Version: Windchill 12.1 Use Case: Open a Windchill folder and click 【Export List to CSV】.The exportTable.jsp wizard opens with a wizardStep Add a custom validator before the standard export processing:return UIValidationResult.newInstance(var1, UIValidationStatus.DENIED, UIValidationFeedbackMsg.newInstance( "Error message", FeedbackType.ERROR)); The validation message displays correctly in the wizardStep popup.Click OK on the message dialog.Expected Result: After acknowledging the validation message, the wizardStep popup should close safely without JavaScript errors.Description: When adding a custom validator to Windchill’s standard “Export List to CSV” action,the validation message displays correctly in the wizardStep popup.However, after clicking OK in the message dialog,the wizard does not close properly. The browser console logs the following JavaScript errorwindchill-all.js:1556 Uncaught TypeError: top.finishServerSideExport is not a function at PTC.exportTable.exportTa

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As per the original post.   Hi,   I have the similar problem as NM_12850686. Could you please share the port issue solution?   Here is my setup: Cleco Controller mPro200 - Open Protocol - Port 9002 - Activated Cleco Controller mPro200 - TorqueNet- Port 12345 - Activated Cleco Controller mPro200 id : 192.168.50.20 KepServerEx - Channel:TorqueToolEthernet - Device:Cleco (Open Protocol - 192.168.50.20 - Port: 9002)   Both the controller and the port can be ping successfully from the PC.   However, none of the tags receives information from Cleco. Could you please look into this?   Thank you,LP

Update:  To give a better community experience, we need to stay on read only status for forums and ideas a little longer beyond April 6th, until April 13th.  PT Community will be open for engagement and interaction on April 13th.  The idea portal will be restricted to voting and comments at this time.The Community New Idea submission functionality ideas will be launching soon on April 27th.Read more here We wanted to share some big news! Around April 6, we will be moving from our current Khoros Community Platform to the Gainsight Communities platform. Here’s what you need to know:  We’re excited about the careful integration of AI‑powered features that Gainsight offers to help community members—when they choose to use them—create meaningful, high‑quality posts. The Community Team will gain new in‑platform tools that allow us to deliver a more personalized experience for all community members.   We understand how important your community history and conversations are. Our technical mi

I am using Creo Parametric Release 12.4 and Datecode12.4.3.0 申请证书过程提示权限不够，升级账户要求输入安全ID，什么是安全ID，帮我申请证书，  

The Khoros to Gainsight community platform migration will bring the following changes for the PTC Community.   Current Feature in Khoros Community Platform Expected Change In Gainsight Communities Accepted Solutions Now called Best Answers. We encourage original authors to continue marking the reply that best resolves their question—especially on our support boards.   Kudos Now called Likes. The Community Team is retiring the kudo terminology. "Likes" can be used to show support or agreement with a post.   Labels Now called Tags. "Tags" are predefined by the Community Team Tag subscriptions are not currently available Gainsight plans to introduce enhancements in future roadmap updates Videos (Community Platform Hosted) Gainsight Communities cannot host uploaded videos directly. All existing videos are being migrated to secure internal PTC servers The Community Team will manually re-add your videos into posts upon request or as soon as we

I am using Creo Pro/TOOLKIT (C++) to extract drawing dimension attachments.Observed behavior:When a dimension is attached to an edge or surface, all attachment APIs return valid results.When a dimension is attached to a cylindrical axis / hole centerline, none of the following APIs return that attachment:ProDimensionAttachmentsGetProDrawingDimAttachpointsGetProDrawingDimAttachpointsViewGetThis occurs for both linear and ordinate dimensions, even though the drawing visually shows the dimension referencing the cylinder axis.Questions:Is this behavior by design in Creo (i.e., axis stored as an implicit or drawing-only entity)?Is there any direct API to retrieve axis-based dimension attachments?If not, what are the recommended workarounds or best practices to catch attachments for dimensions with axis as attachments?Any guidance or confirmation would be appreciated.

I copied an existing drawing that already had an A and B datum that was defined in the drawing as "set datum tags". During the modeling, the attachment points (both shown dimensions in the drawing) were removed. I go back to the drawing, I tried creating datums A and B as "set datum tags" and it tells me they already exist. In the past, i have been successful finding stuff like this with the find tool. Not this time. I tried find in the drawing, every find option I could use. I tried in the model. No luck there. Just to be clear, these are drawing created set datum tags using the "datum feature symbol" from within the drawing. Little red underline on the B datum means it's a duplicate name. The question is, how do I find a missing "set datum tag" within the drawing. I use the term "set datum tag" specifically because that is what it is called and what the find tool found when I created another that it did find in the drawing.        

Deb Weich is inviting you to a scheduled Zoom meeting.Join Zoom Meetinghttps://us06web.zoom.us/j/81146938586?pwd=G61EbV1PpIFrRqaDm3PYghj6OVelKF.1 Meeting ID: 811 4693 8586Passcode: 233844