IoT & Connectivity

Hi all, I'm testing the Store and Forward feature in KepserverEx. The idea was to test whether it is possible if the data stored in local disk whenever the connection between KepserverEx and Thingworx is down, can trigger a DataChange Event on Thingworx to execute a service once the connection is restored. The service is to process the raw data from Kepware and store it to our DB. To test the accuracy of the data, we also logged it using Value Stream in Thingworx. According to this article, this scheme should work. Based on our test, we found that the value stream worked properly and the DataChange event triggered the execution of the service. But, for the data that was forwarded from the storage (it was stored due to disconnection between Thingworx and Kepware), rather than executing the service for each value that triggers the DataChange event, we saw duplicate results in our DB. It seems like the event was triggered multiple times based on the DataChange from Kepware but t

We have several instances of ThingWorx and would like to utilize Azure Key vault. Is there a built in way to easily integrate ThingWorx to read from Azure Key Vault? We have enterprise databases used across instances, so when we migrate each one from Dev/Test/Prod we need to update the passwords. Unfortunately we are unable to use Solution Central.    

I have recently installed Thingworx on my local machine, I am getting error when I am creating any new entity and saving it.Error on Thingworx Composer  :auto;"> <div class="widget-content widget-image undefined" id="error_Image-1"> <img src="/Thingworx/images/ThingworxLogo.png" alt="Errors"/> </div> </div> <div id="error_Panel-1"> <p>500 Unexpected Error - Contact your system administrator for more details</p> <a href="/Thingworx" onclick='clickAndDisable(this);'>Back to Composer</a> </div> </body> </html> Error in Application Logs : [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-8] org/apache/tomcat/util/http/Parameters$FailReason Error in Error Logs : [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-9] org/apache/tomcat/util/http/Parameters$FailReason Thingworx Details are as under : Version :&

How to retrieve all roles/groups a user is associated with - Thingworx. 

Hi PTC community & friends, Recently, I have tried to upgrade my Java version to 11 from Java version 1.8 and new JRE 11 folder is available under java folder just like how Java 1.8 version used to be. I have modified the Tomcat JVM path after upgrade to new Java 11 path upto jvm.dll.. I have set the JAVA_HOME variable and PATH variable as suggested in thingworx 9.3 upgrade documentation.  After all the above steps, when I tried to start tomcat via service, It fails to start. Upon checking on system event logs. I see following message as below "The Apache Tomcat 9.0 Tomcat9 service terminated with the following service-specific error:The system cannot open the file." Please provide your inputs.  

Trying to connect to an L30ER through an L310ER in Dual IP Mode. KEPServerEX Version is 6.10As close as I can tell, the ID should be:<10.10.10.1>,1,[4,192.168.1.2,1],0However, I get an Invalid Device ID I can connect through Ignition's OPC server with a connection path of. 4,192.168.1.2,1,0, but I'm not sure how that translates to KEPServer's ID. 

Hi Team,    I found that we can use Oauth2 for Integrating 3rd party tool with Windchill by an official document, is anyone have any idea about the tool integration where we can use another Authentication mechanism instead of using Oauth2?   If yes then please help me with the same.    Regards  Anurag Bisen             

Hi All,   Where can i download Advanced Grid Widget (Package Ver. 4.0.2)Extension please?   Many thanks in advance. Koray    

Hi,We have successfully installed AMU in our local system & also core configuration done as per the steps given Core Functions Confuguration ,by importing json file with some randomly filled spreadsheet values in thingworxapps database and listed equipments in spreadsheet are displayed in the Equipment Configuration Tab. After that we are facing issues with the next step in advanced settings, in event sub type & the industrial connection selection in drop-downs and also in other process of attribute configuration & asset monitoring. Kindly provide next following steps of configuration to monitor 1 machine with their parameters & alerts for project exploration purposes. Please refer attached images FYR.     Thanks in Advance    

Dears, I am using KEPServerEx 6.9 and version is V6.9.572.0, where can I find the OPC UA client version? I must use up OPC UA 2.0 to connect the equipment thank you! 

We recently bought a new license, which indicates that version V6.13 is eligible, but the currently installed version is V2.11.250.0, and I believe that the new license won't activate the old version. Unfortunately, I am unable to install a new version on our old server because I keep getting a pop-up window during installation that states that. " The installer was unable to find required root certificates, please apply windows update, if unable to apply windows updates, contact support for instructions on installing root certificates" Due to the fact that we are now using Windows 7 Professional SP-1 32-bit and Windows updates are not possible, kindly assist us in obtaining a "root Certificate" OR, instruct us on how to obtain a license to activate an earlier version of "2.11.250.0". It actually happened after I replaced the server's HDD after it crashed and I re-imaged it on a new hard drive.  

Hello.I am trying to communicate Kepware to a Beckoff CK3E controller. Not sure which driver to use.  Any help would be amazing.https://www.ia.omron.com/products/family/3545/specification.html thank you.    

Does the solution central AD link work with Azure AD tenants in the Government space?  

Hi,    Why does thingworx choose Ignite as the distributed cache solution instead of  Redis ?   is there any special  consideration ?    Regards, Sean

This is not working for Visibility permissions. Can you guide me on how to check that easily?   RE: post. This is a question following an idea thread.

Hi Developers, I have a mashup with lots of containers and widgets. I am currently using it as a homepage in Organisation. But it cannot be used as a master in mashups as ThingWorx won't allow that.I have been asked to copy entire contents of mashup into a new master mashup so that we can use it in mashups as a master.Its very time consuming. Is there a way to make a mashup a master or a way to reference mashup into master? Any suggestions will be appreciated. Thanks in Advance. 

How to modify the existing thingworx Extension and build in JAVA      

Consider I have a series of json data as follows, [{"f":"450.0","a":"746.0"},{"f":"453.0","a":"1119.0"},{"f":"456.0","a":"746.0"}]with f denoting frequency and a represents acceleration.  How to plot a graph for acceleration in x axis and frequency in y axis ? How to write a service for the same ? 

Hello, I have a use case where I want to use the auto complete widget.However when implemented, it seems to not work correctly, or at least not all the time. The following is a search I've made setting the "MinimumLength" property to 1:As you can see, I get some values. But as soon as I add one more character, I get no results: This doesn't always happen as you can see here: So it doesn't seem to be because of the amount of text. If anyone has had similar experiences and have found a fix for it, or that could confirm that this is some issue with the widget, that'd be great. This way I can continue on with my work. Thanks,Jens 

Hello Team,Here i want to know from all knowledgeable members of community, Is Kepware can return 0/False if it is unable to write value on PLC Tag. I am writing some integer value on my PLC Tag using Kepware but sometime it happens, there in no connectivity or Network issue so how I would be able to know, if kepware has written a vale on perticular Tag. RegardsPankaj     

Hi,When trying to format a date into MM-DD, I get the error "Invalid format: "2023-03-07 15:09:57" is too short". What am I doing wrong in my code bellow?let datetime = parseDate(r.eventDesc1, "yyyy-MM-dd HH:mm:ss.SSS");let formattedDate = dateFormat(r.eventDesc1);r.eventDesc1 = formattedDate;    

How to read  the specific excel file which is placed in Sytemrepository using java thingworx extension? Please help me over here. 

Sorry if this is not the right place to ask, but I didn't find any related communities. I am using KepServerEx to monitor some PLC tags. I have defined some alarm tags in Area1 for testing. when I tried to access these tags in some clients like OpcExpert or UaExpert, I can find the Area1 folder but there is no tags inside. These clients have successfully read other tags. In OpcExpert I even can't find the server itself in the alarm tab. The AE connection to the server is enabled and I am not using anonymous logins.    

Hi,I am working on a bar chart and I want the data to display differently than it is shown now. I can find the format property for the yAxis, but nothing for the xAxis, where do I modify how that data is shopwn? You can see a sample of the current chart in the picture attached. For example we only want a portion of the date to show. Kind RegardsOskar Berntorp   

Below line of  code has been written in thingworx java extension in eclipseInputStream in=TestThingShape.class.getResourceAsStream("test.xlsx");   Where does the file test.xlsx is present in Thingworx server? Please help me over here.