IoT & Connectivity

Hi, new here, and to Kepware, and I need to ask some questions.   I found a link to what should be a Kepware forum on this page, https://community.ptc.com/t5/All-PTC-Products/bd-p/allproducts, but the link actually goes to https://developer.vuforia.com/forum.   And that just doesn't look like it's the right place.   Thanks! Mike

Hi there,Trying to do the Get Request with the Form Data but that is not working in the TWX. But in the PostMan, it gives me an 200 Ok Response.Postman Form-Data:  How this Form data can be used in the Get Request in Thingworx Service.@slangley Thanks,Shashi.

Facing issue with x-axis date alignment(YYYY-MM-DD HH:mm:ss). It is not displaying the full date format. It is showing only the 2 digits of year if we have multiple data.

We are facing an issue where we have a certain number of devices and Users connected to the ThingWorx server. After few hours or 1 day, we start increasing the users until we see some slowness in the Mashup or Composer.At this point, we start reducing the connected users from the system. Here the expectation was that with reduced user count the PostgreSQL connection count would also reduce, freeing additional system resources.However, the actual scenario is another way. PostgreSQL connection count does not decrease and after some duration again starts increasing towards maximum limit. Has anyone faced similar issue?Any inputs would be very helpful.

Hello. I would like to combine 3 the contents (Things) from three different thing template and output these things onto a list. I have tried multiple ways still I get errors.Please can you give me suggestions. Regards. 

Hi,  Since the Project entity doesn't play the role of namespace,    I don't see any difference for Project comparing with ModelTag.   It seems that the Project entity is just a mandatory ModelTag.     Is there anything I missed in my understanding for the meaning of Project entity ?    Regards, Sean      

Hello, in thingworx flow, I found a way to download pvz resources. Anyway, most of the time, these files are too large and complex. Is there a way or a specific worker to reduce pvz dimensions? Thank you

Hello, I'm facing an issue where the infotable fields that I plan on showing in a bar chart graph are getting reorganized when displayed in said graph. For example, I may have 5 different fields, AV51, AV52, AV53, AV54 and a Timestamp field, and, although in the infotable itself they are correctly ordered (especially since I added the ordinal to each field to make sure they were correctly ordered), the graph still shows the fields in a seemingly random order.As you can see in the attached pictures, the infotable itself shows the fields in their proper place, correctly ordered, while in the Graph the order is switched, to AV52-AV51-AV54-AV53. What could be causing this issue?Thank you.

Hi. What I'm trying to do is showing a time series chart in real time. I read that I can use  the thing service "QueryPropertyHistory" with a property of the same thing. When I use it a can show all the data recieved from KepServerEX and they're like stored in thingworx and showed in the time series chart from the begining (when I set the property to logged and persistent) to now (I use an auto refresh widget to update the service), But What I want to do is that when I open the mashup, I want the data stored of the property to be restarted and start storing again and show data of the moment. For example, I set the property to logged and persistent since 1 PM and I have al the data since that hour, but what I want is that data to be reseted when I open the mashup and start to store the data. Is there a way I can do this? is this a good practice to graph in real time? or there is another way to show  data in a time series chart in real time? I Hope you under

HI, I'm having trouble with importing Thingworx Real-Time Production Performance Monitoring (Please help) I've followed the guide on how to install the extension, everything imported correctly up to where i now need to now install the mnfgCommon_Extension Zip but every time i try to import it, the system throw's an error stating the following: MnfgCommon_Extension:3.2.1Import Failed: Thing Template PTC.SCA.SCO.MnfgCommonMSSQLThingTemplate has an invalid thing package []

Hi , I could not understand the use of "Apply Visibility Checks On Alert Queries" in Alert Processing subsystemWhat happens if we value is false for an above variable? 

I would like to add padding to the legend in linechart by adding custom CSS but unable to add it. 

Hello, I have a thingShape with a service that works.I want to execute It on every thing which has this service by using a button from my mashup.What is the simplest way of doing so?

Hi, We would have a paper label with barcode which will have order number. The requirement is to scan the barcode in the paper and populate the content in text box in ThingWorx. How can we achieve this functionality in ThingWorx 9.1?

I'm trying to build Zip file, according to given instructions in the documentHere is the link of doc :-http://support.ptc.com/help/thingworx_hc/visual_sdk/Tutorial/CreatingWebComponentWidgetTutorial/#install-the-sdk-utility-and-create-a-thingworx-extensionand when I'm doing it. getting command not found issuecan any one give me solution for it ?

Hi Folks, I have Thingworx 9.2 running and wanted to confirm if as per the License are there any restrictions on number of Mashups creation similar to no of users restrictions? TIA.

Hi community,  i want to create a progress bar with multiple breaks in it and need to show that break in different colour in the progress bar in thingworx.

I cant get trial version for Thingworx developer portal,,i am new to this platform,kindly tell me if there any alternate ways

Hello,I am trying to use docker, i followed this tutorial:https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/ThingWorxDockerGuide/thingworx_docker_landing_page.html#However, I get this error: Failed to create SecurityManager, Failed to load SecretProvider  This link does not give info for docker: https://www.ptc.com/en/support/article/CS305796 Does anyone have an idea?Regards EDIT: I have the same error as this one: https://www.ptc.com/en/support/article/cs328592However, I am using the h2 database so there is no docker-compose-h2-clustered folder

I am trying to renew the expiration date of all the applications keys of Thing Worx through Postman.For this, I am using this URL: Thing Worx/Resources/Entity Services/Services/GetEntityListByRegEx?type=Application Key and it gave me the list of all applications keys which are present in the Thing Worx but how can I use the setExpirationDate service for the all the keys which I got. @PEHOWE @PaiChung @slangley 

Hi, I am using collection widget and have a info-table property which holds different values to get in the mashup. 1) How get invisible the values which we don't want to show in repeating child mashups as per in attached screenshots ... "Output" image is the what i am getting and over there when I tired to give the visible binding to the shape Availability even for RTE the shape is going away.  2)If you see my attached picture of "4 tiles of KPIs" - like OEE, RTE, TEEP, COE these are calculating according to the formula in services. How to make work that in collection widget is my second question.   Please help me in this problem.   Thanks, Lohita

How can we connect the Proficy Historian Tags to Analytics Server for Predictive Maintenance ?gone through all the docs, didn't find any way to do that ...@slangley @PaiChung ThanksShashi. 

I have a graph in the trend tab. Eg: I can choose some pumps and seals in the graph by choosing the option. After choosing the options, it will plot graph.    The graph is in trend tab, if I want to choose another tab and come back to trend tab, the data plotted lastly should remain the same.   But in our case it is vanished.

 Hello,Today I tried to build and start docker containers with Dockerfiles provided on PTC Support download page.I've discovered that there is new container named 'security-cli' using by default 'thingworx/security-tool:latest' (screenshot of example docker-compose file below) image, but I cannot find any information about it, and I'm unable to run Thingworx containers becouse I didn't have this 'security-tool' image which now contains TWX_DATABASE_PASSWORD env. variable.   I would be grateful for any hints on running this version of Thingworx as docker container. 

Hi, I am making a REST API call to get Thing property data from Thingworx server using postman.I am able to see the reponse code is 200. But I am not able to see any data in the response.As seen below, I am trying to get the value of name property from SystemRepository. I am getting successful response, but no data is returned.   In this scenario Thingworx server is a secured server hosted behind a proxy server nginx. Can anyone point me to the issue what may be happening. Thanks and Regards,Bhushan