PTC Community Information Center

Your Status You haven't set a status update. Log in and set your status. New user - I am receiving the following email on a weekly basis from the PTC user community. Not sure what is needed. The link sent in the e-mail will not open and displays the following message. Any thoughts?   There is a problem with this website’s security certificate.             The security certificate presented by this website was issued for a different website's address.       Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

Good day everyone, Along with our Welcome and How-To's I have loaded some Lithium documentation to help you get started and best utilize the Lithium platform.  Please click on your avatar in the top right of the header and select "Help" from the dropdown. If you question is not answered there, please ask it here - when the link opens, click Start a Topic on the right to ask a new question.       Best, Toby    

Fellow Community Members, Did you subscribe to email notifications in the Jive system?  Have you already re-subscribed to the email notifications in the Lithium system?  I have some opinions on the differences between the email notificaitions between the two systems.  Perhaps some of this can be configured, and some cannot.  But maybe this topic can get a conversation started about email notificaitons.  You may agree, disagree, or bring up additional points to consider.   Here are my thoughts: I liked how Jive had the community name in brackets at the start. It helped for organization, so I knew the context of the conversation. I liked how Jive has the username in the “from:” email, so we could easily tell from the inbox who sent the message. There is so much non-value-added information in Lithium subscription emails, such as: “(PTC User Community Subscription Update)” in the subject. The header of the email body that says the <username> posted a n

Just an FYI, if you go to my subscriptions and then notification settings, there are a few settings you may want to change, or at least review. In my case, I have subscribed to several boards and idea areas and a few groups. I noticed later that when I would look at my subscriptions there was a mess of topics I was subscribed to also. I looked in my notifications settings and decided to change a few of the default settings. Since I already have subscribed to the areas I want to get notifications to (all posts), I don't need to also subscribe to individual topics I participate in, so I turned that setting off. There were some other notifications that I didn't care to see immediately, so I set them to "daily digest" or never just so I wouldn't get notifications on stuff that wouldn't possibly need attention.   In any case, if you used email notifications or you use your notification feed to review your notifications, you may want to review your notification settings. &nbsp

Can you tell if another community member is a student or academic user? It was handy to direct academic type questions to the ptc academic forum, especially when lots of the questions are about downloading, installing, and licensing.

When performing a search using some key words, I typically would sort the contents of the search from newest to oldest. How is this now done. If I went to "Date", it just truncated for the specified time period (i.e. day, week, month, year,....).

I was subscribed to custom weekly community updates from the old user community  (www.ptcusercommunity.com). Now that we are switched over to the new Lithium site (community.ptc.com) I am still getting a weekly email from the old site with old activity with links to the Jive site which don't work. How can I unsubscribe from these emails? When I attempt to browse to the old community page I am automatically redirected to the new one.   Thanks, Dan  

Good day everyone, I know this has been quite a change. I believe in the Lithium platform and what it can do for us. I apologies again for the search frustration, but I am working on it. With next week being a holiday, I will be away till later in the week, but I WILL be checking in. I believe I have almost solved the Groups issue, but experienced an issue that I could not get past. Have a great long weekend everyone. Please feel free to messgage me here or - Best, Toby

I'm unable to find some postings that were done in Jive in late June.  There is an example below in the screenshot.   Similarily, it is difficult to find old topics in the new Lithium site.  I have email notifications from Jive.  And I guess I can't click the hyperlinks anymore.  There is no appropriate redirection.  Instead I try to copy the topic name and search for it in Lithium.  That is what I tried for "Workflow Task Form Template", but was unable to find that topic.   Also in the 2nd screenshot, you can notice an extra "Did you mean: "Outflow Task Form Template"" in the far top right corner.   email notification of the topic in Jiveunable to find the topic in Lithium

After the Lithium transformation, Every day at first time opening ptccommunity, I am getting the Certification failure error from the Browser. I was tried with Firefox and Chrome. The web page blocked by both browser and then I have to manually get the certificate from the site then reopening the page. Please fix the issue.

How do I disable Lithium's chopping up of comments into pages?  I want to see all of the comments for a post on one page.

Good day everyone, I have given the ability to add multiple attachments to a post. Best, Toby

The subject title speaks for itself.

Apart from all bugs and enhancement requests I would like to say something positive: The long demanded feature "mark as read" now finally is available. Great!

Please add code syntax highlight in topic and editor.Like that 🙂  Just because this is usefull        

Good day everyone, Thank you for all you feedback and questions today. I realize this was far from an ideal first day and I apologize.  You are trying to find old content and solutions and it is not clear how to do so.  I am working with the Lithium team to diagnose and understand the cause. Again, my apologies and sorry for the frustration. Please bear with me and I appreciate your patience. Best, Toby

When did the new messages stop getting migrated? I am looking for a post I made about symbols in creo on June 27th at about 10am (ish) and I am unable to find it.    

Do I hear crickets chirping or is that my hearing aid???

Pictures in the posts are unclear, they are being resized (scaled down). Also, you can't "open" or "view" those pictures. The only way is to zoom in with my webbrowser (to 250%).   Am I missing something?

Will the idea status designations be returning?  i.e. "Under Consideration", "Current Funtionality", etc.

I note that the Other Creo .... (I can't recall the exact title) content is a conglomeration of all the questions that used to pertain to manufacturing, simulation, automation, etc. To me this seems like too many unsimilar topics grouped under one heading. The questions that pertain to using the software, like manufacturing and simulation, are interspersed with esoteric programming questions, like how to use Jlink to customize a menu. I don't think there is much, if any, overlap between the two. Maybe a couple of subdivisions would be better, something like: Creo Administration and Customization and Creo Advanced Modules

Who else is missing all of their inbox and activity data when they log in? PTC, are you doing maintenance on the website currently? Looks like it's not working again All activity and inbox data for PTC Community Forums missing?   Thanks Don Anderson

To get the most out of PTC Community we've compiled a short list of free PTC product downloads, limited-time trials, and other resources (some for free, some available on a trial basis, and some available for purchase) to help members interact more. This document is open for all members to contribute to, please feel free edit/add a resource to this list as new options become available. Free PTC Software Downloads PTC Creo PTC Creo Parametric Free TrialFree trial of PTC Creo Parametric and PTC Creo Flexible Modeling Extension PTC Creo SketchFree 2D sketching for designers, easily convert your ideas to a 2D drawing PTC Creo Elements/Direct Modeling Express 6.0A free version of PTC Creo Elements/Direct Modeling 19.0 direct modeling software PTC Creo View ExpressView PTC Creo 2D and 3D MCAD designs and visualize ECAD data PTC Creo View MobileA 3D CAD viewer software download for iPad and iPhone PTC Creo View Interface for ECADEnables PTC Creo View .eda file generation for use with PTC Creo

Who else is missing all of their inbox and activity data when they log in? PTC, are you doing maintenance on the website currently? Thanks Don Anderson

I am trying to post a new product idea and vote for other ideas, but I cant't seem to do this. Any help would be appreciated. My account is in the "upgraded" state.Thanks for any assistance.