SLM (Service)

We use Arbortext 7.0 authoring tool and APE to export to PDF.  Our stylesheet is using Arial Unicode. Upon initial review of our PDF the Operations Manual appears okay at 100% view. But upon closer inspection, the PDF is duplicating the letters in our titles. This happens, we thought, when it was just our headers that were bolded.  OOppeerraattiioonnss MMaannuuaall But upon further investigation, it appears that anything we bold has double letters. Is it because of the font?  In Arbortext 6 we used Helen Pro, a font we purchased without issue, except we had to have different fonts for Asian languages.

Dear All, I would like to inform you on a new addition to PTC Arbortext Content Delivery's Download Page , It  now contains the "Customization examples" zip package that holds a set of frequently implemented customization examples, as well as instructions document, which guides you through the steps of implementing those in your Arbortext Content Delivery deployment environment.    Please check this out!!    

In IsoDraw 7.2, I have the ability to cut a line at the intersection of another line using F5 or F6. Sometimes, I wish to cut many lines in this manner along a path. It is very inefficient to delete a part of each line individually, sometimes there are hundreds of lines. Is there any kind of functionality or even a macro that could accomplish this?

Hi, using ISODROW7.3 i need to get in messagebox the position X,Y of text. I tried this but it 's not running, please can you help me DEFINE el AS ElementSelect IF Type is equal to "Text"el = activeDoc.firstSelectedElementWHILE (Exists (el) = true )define a as string define b as stringa = el.position.x.string b= el.position.y.stringmessage a + b  

We have a macro that does three wait mousebutton calls to get three points to allow us to draw a figure. The issue being is if we don't click quickly enough (can vary from 2 to 10ish seconds) the entire program locks up and we have to kill IsoDraw to continue. Has anybody seen this before?   Thanks, Martin

These bug fix-only releases are available on the PTC download site.   8.1.0.1 can be installed on top of an 8.1.0.0 release or it can be installed by itself.  8.1.0.1 contains all 8.1.0.0 and 8.1.0.1 release updates.

Register now for this upcoming webinar:  https://ptc.zoom.us/webinar/register/WN_PmPYZRkwQIuPhNvUzmFDIQ 

I have some titles that, through a condition, add a "NEW" image to indicate that this section is new.When I do the TOC the image added in the condition with a generated text of type suffix does not appear. How can I make it appear.   Example of how it appears in the document. Example of how it appears in the TOC Example of how I want it to appear   I use Docbook and Styler. Thank you,

Hello, When Arbortext is started with no document loaded, the "Entities" menu and submenus are disabled. With the ACL language, how to activate the "Entities" menu and the sub-menus ? David

PTC’s Arbortext Business Unit is committed to providing ongoing feature-rich releases of the Arbortext product suite.  Each release also addresses requested product fixes and has enhancements to the product’s security features.  PTC encourages customers to keep current with Arbortext releases so they have the latest updates and fixes. Effective immediately, the PTC Arbortext Editor, PTC Arbortext Styler, PTC Arbortext Publishing Engine, PTC Arbortext Architect, PTC Arbortext Advanced Print Publisher, PTC Arbortext Layout Developer, and PTC Arbortext Layout Editor products are changing the lifecycle of our releases.      The new Standard Lifecycle End Dates for the Arbortext release streams are: Arbortext 8.0.0.0,  8.0.1.0: March, 2022 Arbortext Layout Developer 12.0.0.0, 12.0.1.0:  March, 2022   Arbortext 8.1.0.0: October, 2022 Arbortext Layout Developer 12.1.0.0: October, 2022   There will be no maintenance releases for these streams after

I was wondering if there is any built in functionality for a chgmark to continue along the top of a landscape page instead of vertically.    Using Arbortext 7.1 Architect 

Arbortext Editor/Styler/Publishing Engine 8.1.0.0 has released! October 20, 2020   Key Highlights Multimedia support in Styler Publishing Engine Security improvements Graphic Preview pane in the CMS Browser The size and location of the Modify Attributes dialog is maintained across sessions New toolbar for CMS operations Add Insert Markup By Category toolbar icon  (previously was Insert Divisions) Strings in the DITA Resource Manager tree control display more than 30 characters

I am using Arbortext Editor with Styler V7.0 M070 with DTD 38784STS-BV9a. Somehow, the numbering of the figures in my Appendix got out of whack. In my chapter 8 I have 35 figures and they are numbered 1-35. But in my appendix the first figure shows as A-36. I need it to be A-1. Any help is appreciated.

Hi Folks,We have been using Arbortext as a publishing tool for almost a year now. So far we have not had too many issues we haven't been able to overcome. Typically our documents are between 50 - 200 rendered pages and contain images, lists, cross references, and often many tables.From time to time, I get complaints from users indicating that after rendering documents multiple times, they get segment violations and Arbortext closes. The work around is to restart and keep going. It seems that the more complex the tables get (cell spanning) the more likely we have issues. For fun, I took a document and copied the content many times over to see what would happen when we have a larger document - the result is Arbortext will just crash about 330 pages or so into rendering. From a system perspective, I can see memory usage climb (x32 version here) to just over 1.1 GB before the crash. The error I commonly see is editor.exe: segment violation (signal 11).My question is this, how do others han

PTC Arbortext Content Delivery enables access to updated configuration-specific, documents, precision search, navigation and filtration pinpoint, with powerful bookmarking, interactive notes sharing and feedback capabilities, allowing the user to find the necessary high-quality information, right on time, boosting user productivity.   Learn more about the recent enhancements in this new release of PTC Arbortext Content 7.1.4.0 at this upcoming webinar on December 9th.For more information and to register, here's the event link: https://lnkd.in/et6tt2G Do not miss it!!

We have a menu file that we are trying to call up, using the siteprefs file. It should get the menu file from the unzipped application folder, but I cannot figure out what the path should look like. The file is located in the custom\lib folder. If I enter the entire path I can see the menu. But that does not work for my other users then.    <Variable name="APTMENUFILE" value="..\custom\lib\menu.cf"/></EnvironmentVariables>   Thanks   Bryon

Learn more about the recent enhancements in this new release of PTC Arbortext Content 7.1.4.0.   https://ptc.zoom.us/webinar/register/WN_tfh9462cQYCcojo9CE47mw 

What's New with Arbortext Content Delivery, January 2020 Webinar: https://youtu.be/qa4Ya_PLjNM  

Does anyone use Isodraw (or Creo Illustrate) instead of Adobe Illustrator to do their 2d artwork that goes on the outside of a product? I thought I heard someone say in the past that they do this, but recent conversations seem to indicate that these tools are primarily for the 3d conversion for publications. I'm curious to hear about the Adobe Illustrator replacement capabilities.   Thanks!

Hi, I've found the explanation for a few Diagnostic Information Types within the manuals for Arbortext, such as 5.27, 10.25, 10.26 and 10.27. Through the years, I've come across the setting of 3.27. I've figured out that the last one give a ton of information on the code being processed. However, that's all I know. I have not been able to find a "list," if it exists, nor other options that may be available.   Is there any documentation out there that explains these debug codes? They're used with the "set debug=..." command.   Thank you, Bob

Register at https://ptc.zoom.us/webinar/register/WN_4OMsMOvQQmWtFlRp8jPSWg 

Join this FREE webinar on 11/11 at 10 AM ET to learn how GPSL is weaving the digital thread through the A&D value chain impacts field service technicians. Register now. https://ptc.zoom.us/webinar/register/WN_4OMsMOvQQmWtFlRp8jPSWg #digitaltransformation #webinar #digitalthread #industrial #S1000D #viewers

Join this FREE webinar on 11/11 at 10 AM ET to learn how GPSL is weaving the digital thread through the A&D value chain and the impact it has on field service technicians.  Register now.  https://ptc.zoom.us/webinar/register/WN_4OMsMOvQQmWtFlRp8jPSWg

Hi,   Does anyone know how to resolve a "Capacity exceeded: DISPATTR page table entries"? I've hunted everywhere I can think of, including the code. I've found where the message comes from, but now how to set it or resolve it. I'm assuming because it's not set in any configuration that it's using its default value. I apparently have to increase that value, but can't figure out where or how.   On a side note, what is causing it appears to be when I use too many entities within a FOSI stylesheet. Even when I flatten the stylesheet, thereby removing the entities, I still get the error, so I don't think it's the entities themselves, but rather the amount of coding.   Thanks in advance, Bob

We have a table in the front matter which has a title. Since there is no chapter it shows Table .1: What should the condition look like in the title in table element to select a title in table in front matter. I can remove the generated text, but need to figure out how to select the correct instance. We are using the techinfo application. In the ditamap it is techinfomap, coverpage, then two topicrefs before the toc. Any table before the toc would not get a chapter number.   Thanks Bryon