problem with Creo 5 and uploading files to the server

Question

I am using Creo Parametric Release 5.0 and Datecode5.0.5.0

I cannot save the file (model, drawing) or upload it to the server

Here are the errors that I faced
Server error: Cannot retrieve family table neutral data

VladimirN · Accepted Answer

1. Articles:"Family table cannot be checked out with "Cannot retrieve family table neutral data" in Windchill PDMLink 9.1": https://www.ptc.com/en/support/article/CS96032 "Add to workspace fails with "Server Error: Cannot retrieve family table neutral data"": https://www.ptc.com/en/support/article/CS159691 "Check-in of family table fails with "Cannot retrieve family table neutral data" and MethodServer reports "Can not find attribute definition: hid="DESCRIPTION"" in Windchill PDMLink": https://www.ptc.com/en/support/article/CS166700 "Windchill PDMLink: Open in Creo fails for Family Table CAD Docs imported using Packages with the error": https://www.ptc.com/en/support/article/cs381020 2. Some discussions earlier:"Cannot retrieve family table neutral data": https://community.ptc.com/t5/Windchill/Cannot-retrieve-family-table-neutral-data/td-p/165149 "Cannot retrieve family table neutral data": https://community.ptc.com/t5/3D-Part-Assembly-Design/Cannot-retrieve-family-table-neutral-data/td-p/79133 "Windchill cannot retrieve family table neutral data": https://community.ptc.com/t5/Windchill/Windchill-cannot-retrieve-family-table-neutral-data/td-p/30574 "Cannot retrieve family table neutral data and SQL Server database": https://community.ptc.com/t5/Windchill/Cannot-retrieve-family-table-neutral-data-and-SQL-Server/td-p/359522

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