Welcome & How-To's

Sometimes community moderators find it necessary to move or remove content during their efforts to keep the community organized and productive. Here are some frequently asked questions concerning content moves. What are the reasons my message might be moved? Most often messages are moved because they were posted in the wrong area of the community. For example, a Mathcad question posted on the Welcome & How-To's board would be moved the Mathcad discussion board where it would be more likely to get a response. On occasion, a message has to be moved or edited because it violates our Terms of Service or Community Guidelines. Outdated information may be removed and archived. Rarely, a large number of posts are moved due to a restructuring of the community. For example two related boards might be merged. Will I be able to find a topic I was following if it is moved?  Yes. If you are subscribed to a conversation, your subscription will remain, and links to the conversation will still work

It is common for online communities to have a robust gamification program with badges members can collect.  The PTC Community delivers! Community members can earn badges for community achievements, taking advantage of the resources and tools available on PTC eSupport, and adopting PTC's digital ecosystem.   Our community members are outstanding, and the PTC Community Team is happy to recognize all your great engagement and participation with PTC!   Below is a list of some of the badges that you may find on your community profile as you complete various tasks or reach activity benchmarks!  This community post will be updated as new badges are rolled out and added. As we launch, you only get one notification. When all profiles are updated, we will restore immediate notifications when a new achievement brings another badge to your profile.    1. Community Ambassador Badges     Note:  Recipients of our  PTC Community Annual Recognitio

A new PTC Community ranking system has landed on the PTC Community.   What are User Ranks?   User ranks are a fun gamification element of our PTC Community that incentivizes participation, rewards quality, and establishes reputation in the community. Every member of the community is assigned a rank based on their contributions and activity on the community.   What are the ranks on the PTC Community?   Community Level Rank Name Final Rank Icon Level 5  25-Diamond  (Top)  24-Ruby 23-Emerald 22-Sapphire 21-Topaz   Level 4 20-Turquoise 19-Tanzanite 18-Opal 17-Peridot 16-Pearl     Level 3  15-Moonstone 14-Alexandrite 13-Aquamarine 12-Amethyst 11-Garnet     Level 2  10-Marble 9-Granite 8-Gravel 7-Bedrock 6-Contributor     Level 1 5-Regular Member 4-Participant 3-Visitor 2-Guest 1-Newbie (Beginner)     Why gemstones?  Your

We love answers!You have made it so far! Let's talk about one of the critical things to do on the PTC Community: mark a reply as a Best Answer.When you start a topic, you will receive replies from other members. When one of the replies is a solution to your initial inquiry, you should accept it as a Best Answer. Just in case, we will send you an automatic reminder after a few days for you to check the replies on your topic.  Why should you consider marking a Best Answer? Consider that someone took the time to look at your post and reply. A little acknowledgement goes a long way with marking a reply as a Best Answer if the suggestion works for your problem. Of course, a post to thank or further the conversation is a plus and always appreciated! Additionally, posts with a Best Answer are returned with a higher preference by search engines on the Community. You will signal a greater value for your conversation by marking an answer. This is a strong contribution to the entire Community! La

Newly registered PTC Community members (after August 28th), are system assigned a temporary PTC Community username (aka screen name) which includes a combination of letters and numbers unique to each individual.  To optimize the PTC Community member experience, we encourage each member to change the default username to something more creative or personal (i.e. CADMGR, JSmith, Sally_456).  To change your username, follow these steps:Select “My Settings” from your profile picture in the top menu bar.Click the “Update Username" button and then "Save". 3.  Enter your desired username and click "Save." Last edited by Catalina, April 2026  

If you need help navigating or using the PTC Community, feel free to reach out to a Community Moderator (or a Community Manager) feel free to private message a member of the community team directly as well. Community Moderators:    Community Management Team:   If you are unable to send a private message, you may also send an email to the PTC Community Management Team at community@ptc.com or please make use of the “Report” button on the 3 dots menu available on every topic and reply. Last updated by Catalina, April 2026

The PTC Community is a great way to connect with other professionals in your field. Please post any job postings you wish in our PTC Community Networking board.

Effective 5/29/2019, new members registering for the PTC Community will no longer be able to use "PTC" or any of our branded product names (i.e. Windchill, Integrity, Vuforia, ThingWorx...etc) as part of their community user name  (screen name). For example, a username like creoxyz  will no longer be allowed under this new policy.    The PTC Community Team is going through a backend process to change some of the screen names prior to 5/29/2019 that do not align with this new policy.  Community members will be notified on a case by case basis if their username needs to be changed.   If you would like to have your screen name changed, please send a private message to our Moderators or @Jaime_Lee. 

What are PTC Community Ideas? PTC Community Ideas are specific boards where community members are able to provide feedback and product enhancement ideas directly to PTC Product Management. These ideas are shared and community members may vote on the product ideas they find valuable. The ideas are evaluated by the product management teams and some may be selected for addition to the Product Roadmap. More on the role of the product managers and roadmaps at PTC.       PTC Community Ideas are available for viewing and submission for all community members who have an active subscription (or maintenance agreement) with PTC Support. These are  community members whose  community profile  is linked to their PTC customer account.  Generally, it is typically via a company email address.   Below is a list of the PTC Community Idea boards available on the PTC Community:   Arbortext Creo Products Codebeamer FlexPLM  (Custom

To find out more about PTC Working Groups, please visit our PTC Working Group section.

To delete a private message, follow these steps: 1.  Choose your conversation and click “Show conversation”.On the conversation, hover with your mouse over the 3 dot drop-down menu on the message you want to delete and click “Delete”.It will then show it has been deleted by you.Last edited by Catalina, April 2026

To get the most out of PTC Community we've compiled a short list of free PTC product downloads, limited-time trials, and other resources (some for free, some available on a trial basis, and some available for purchase) to help members interact more. This document is open for all members to contribute to, please feel free edit/add a resource to this list as new options become available.Free PTC Software DownloadsPTC CreoPTC Creo Parametric Free TrialA 30-day free trial of PTC Creo Parametric and PTC Creo Flexible Modeling ExtensionPTC Creo SketchFree 2D sketching for designers, easily convert your ideas to a 2D drawingPTC Creo Elements/Direct Modeling Express 6.0A free version of PTC Creo Elements/Direct Modeling 19.0 direct modeling softwarePTC Creo View ExpressView PTC Creo 2D and 3D MCAD designs and visualize ECAD dataPTC Creo View MobileA 3D CAD viewer software download for iPad and iPhonePTC Creo View Interface for ECADEnables PTC Creo View .eda file generation for use with PTC Cre