Augmented Reality

Is there any way to use an external camera (usb c connection) to connect to a vuforia studio experience? 

Dear PTC Support team   Trying to tracking by model target, but may have trouble(sometimes can't tracking) with specifications that do not allow us to change the initial position.Our environment is On-premises,we can't use advanced target in vuforia studio.   We request to more easy tracking for model target. I propose three ideas as attached file.   Would you consider it?

Hello! when I want to make a new project I have to fill this option: Experience service URLI don´t know what to do, please help me

Hi all are there some problem to scan QR-codes or datamatrix-code with scan widget from vuforia studio?did I have to look on some specific points? many thanks 

Hi, I'm trying to build a buttom to open other apps, to be precise, chalk and teams, both are already instaled in the device, a Realwear HMT-1. I've tried this code for chalk:$scope.chalk = function ( ) {try{window.location.href='https://vuforiachalk.com/';twx.app.fn.addSnackbarMessage("window.location.href="+window.location.href,"twLogo");}catch(e){alert('call failed ' + e);} But it takes me to the website, where I'm request to install the app, which is already instaled. Any advise?Thanks for your help,

Hi, I'm getting Live Values from PLC and able to set in the infotable as attached in the document. but, when i want to view the live sensor values in the repeater widget of vuforia studio it isn't showing.I have recorded all the steps and attached in the document. Kindly, guide me where i have gone wrong.Thanks in advance.

I'm trying to learn about VUFORIA STUDIO so is there any trial version that we can access to play around?

Hi,Is there any size limit for vuforia studio project to be published. Thanks & Best Regards,Aditya Gupta.

I'm trying to draw an image on the HTML Canvas, but it's not working. I put this into JSFiddle and, with one additional line of code, it works. However, this line of code doesn't help me in Vuforia Studio. What am I missing?   $scope.drawLargeInstructionImage = () => {    let c = document.createElement("canvas");    let ctx = canvas.getContext("2d");    let slideLeftSidePadding = 25;    let slideTopPadding = 22;    let slideWidth = 694;    let slideHeight = 344;    let slide = new Image();    slide.src='app/resources/Uploaded/InstructionBackgroundSlide.png';    console.log(slide);    slide.onload = () => {        ctxtwo.drawImage(slide, slideLeftSidePadding, slideTopPadding, slideWidth,  slideHeight);    };    document.body.appendChild(ctx.canvas);  //the line of code that fixes the problem in JSFiddle tml3dRenderer.setTex

Hello everyone, we are facing the issue for alignment of augmented and physical model when using hololens2. The augmented model is misaligning with the physical model with 2 to 3 inches. When I check the Microsoft's troubleshoot website, its mentioned that there may be one inch or more offset will be there. Please refer this article. https://learn.microsoft.com/en-us/hololens/hololens-faq#after-placing-a-hologram-on-a-wall-it-seems-...   And when I created the same experience for mobile device then the offset was very less. It will be really helpful if anyone can help us. Just need clarification about "Can we achieve 100% accurate alignment with Hololens 2 "?? Awaiting response. Regards,

Hi,   I'm having an issue with model target tracking in Hololens 2.    I have no issue getting the model to appear but when i move around the object, it appears to move slightly around. It will misalignment with the actual model when I move the camera.   I've used the model as a model target in the mobile device view, and use the same process in the Hololens 2, but it having the above issue.    If someone can give any advice or point me in a direction of something that will work i would be greatly appreciated. Any help or advice would mean the world to me. Thank you for your time.

PTC University just released the first instructor-led Vuforia Studio course in the Vuforia Training Catalog.You can learn more about Vuforia: Fundamentals Overview and register here.If you don't have a LEARN subscription, you can purchase the class independently. Contact our sales team to learn more. 

I'm seeing some odd behavior with the most recent update (9.7.1.5619). When I try to create a new project, I get the new project popup, but there's a full-screen gray overlay on top of it, so I can't click any of the objects on the screen. The odd thing is, I can still navigate the controls in the popup with the keyboard, so I can enter a name, and tab down to the "Create" button, and after creating the project it works OK. (Which is good, because otherwise I wouldn't be able to create a new project at all!)   This happens with both Chrome and Firefox, so I'm pretty sure it's not a weird cookie or cache issue. Is anyone else seeing this, or just me?    

Currently, we do not recommend using Vuforia Studio with Chrome 106.0.5249.91 or later and Microsoft Edge 106.0.1370.37 due to a major issue with Chromium; Google has been made aware of the issue. Until it is resolved, we recommend using older versions of Chrome or Microsoft Edge.   Vuforia Studio The Wayfinder widget is now out of beta and full access is available. Improvements to the Wayfinder widget include: A pop-up with information about the Wayfinder widget appears when the widget is added to an experience A new Looping property is available that returns a user to the first Waypoint in the array once the last Waypoint is reached Improved ribbon density Improved property names Default gaze vector is now 90 degrees from the surface that the Waypoint is mated to Improved text label design Vuforia View Target acquisition effect is available on all mobile platforms NOTE: The model recognition for Advanced Model Targets will be visualized by a snapping effect in

Hi everyoneHow can i add ID to a button ?I know about the widget ID, but I'm referring to ID that I can call from css with #ID.It doesn't work with widget ID because it's not visible in html code. #btn { background-color: green; }  This is the result if I manually add the ID attribute from debug mode 

Is there a way to disable and hide the Tagalong buttons of the 3D panels? I've found that people are pressing it without knowing what it does, and they are messing up the layout of the experience.Thanks!

Hello Everyone, I am developing an experience for hololens 2 where I need to take a picture using a voice command and the way I would like to do that is using the application events because I am using those for others functions.In that way, I am trying to write a function and call it from the application event but no success so far. Any idea on that? Many thanks,Felipe Duarte

Hi everyone,  in my project actually I used to open a web page with the following code:    $scope.app.openConfirmationPage=function(url){ //passo url con pagina per conferma dati try{ $timeout( () => {var ref = window.location.href=url; twx.app.fn.addSnackbarMessage("window.location.href="+window.location.href,"twLogo");},500) } catch(e){ alert('redir failed ' + e); } }   and it's all working fine.    So, I don't want to open the browser into Vuforia View but open for example Chrome, or Safari or other platform.    How could I do?

Hi, I'm trying to get data from QR codes (string data) using Scan widgwet. It works as it showld in the view scene where was deployed. But what I want to achieve is to share this data between view scenes. For context, Users have to scan their QR-ID, Need this ID to be shown over all the view Scenes. I tried with a function: $scope.view.wdg['label-name1']['text']= $scope.view.wdg['label-name2']['text']; Also i tried adding "view.(viewname).wdg," But nothing seems to work.  Thank you.

As of Vuforia Studio 9.7.0, the Wayfinder widget is no longer in beta. It is now available for use in production environments.    With the release of Studio 9.5.0, we are launching an open beta for our latest widget - the Wayfinder. What is it? The open beta allows Studio users to test our new Wayfinder widget in non-production experiences. The Wayfinder widget allows you to place waypoints that help lead users towards a specific part of a model or place in their environment. Use a Wayfinder when you want to call attention or lead a user to a location on a model or place in their environment.   Who can participate? Any Studio user can participate after upgrading to Studio 9.5.0!   How can I enable it? A few manual steps are required to enable the Wayfinder widget. Instructions on enabling this feature can be found in our Help Center.   Who to contact with feedback? We want to hear from you! All feedback, questions, and comments about the Wayfinder widget are we

Hi everyone!I have created an Experience on Hololens 2 with step-by-step instruction, where you have to push "Next Step" button to load next animation in a model. I have put it on a 3D Panel to use Tagalong function, but there is this big "pin/unpin" button I would like to hide, and here is my question - how to do it? I know that I can turn off this button functionality with simple js function, but I want it to disappear.

Hello,I have a complex CAD model that was animated in Creo Parametric. The model has 11 servo motors and 100s (or 1,000s) of parts.I have embedded the animation into a Creo Illustrate sequence as per  https://community.ptc.com/t5/Vuforia-Studio/Is-possible-to-Play-an-Animation-not-a-Sequence-in-TWS-from-Creo/m-p/545977  and the sequence plays fine in Illustrate. However, I cannot get this sequence to play in Vuforia Studio. Is this possible? TIA

Is it possible to get 3D model's each compoment's (modelItem) position information(x,y,z and rx,ry,rz) programmatically in Studio?I know we could manually add model item widgets then we could know each component's position(x,y,z, rx,ry,rz) from the model item's properties.E.g: If I add a Model Item widget, it will show me its position like below attached figure. And the requirement here is to check whether it's possible to get those position information of each components dynamically(programmatically, with js or else).Korean customer Yellotail wants to get the position of each components dynamically so that they could further dynamically create 3D label and place it near the required component.

Hi, all I have a question.how long can it scan the area target creation using IOS device? when I try to scan to create area target using vuforia area target creator, I can scan the area for only five minutes. how long can it scan the area target creation using IOS device?and, Is there any method to increase the time to scan the area using Vuforia area target creator? 

I would like to be able to wrap text for a 3DLabel. My use case is if I can take a data field within a work instruction program to be able to be linked to a 3DLabel. This way it will show the most up to date work instructions that could could range from a couple sentences to a couple of paragraphs. Right now if I use a 3DLabel, it will take that text and keep it in the same line.   The workaround that I am using is putting the text into a 3D image so that way it is showing in the size and format fit best for the experience. But this does not allow that text to be configurable to latest instructions.   Thank you, Brian