Augmented Reality

Hi, several users experience issues with login to Vantage app on mobile device ( android ). they get "Error. sign-in failed. Try again later". when the user is log-in to laptop - no issues. Any idea ?

Is there a way to implement a custom Word Template based on the customer's corportate identy in Vuforia Expert Capture and Instruct? Goal is to have the Word documents exported with the CI included (logos, colors, fonts, font-sizes, ...)   Thank you.

I found an issue, and need support, I had my Thingworx and Vuforia Experience/Studio installed on the same pc within Virtualbox. In Vuforia Studio preview, the data get from Thingworx is correct, butin Vuforia View, it's incorrect (Can't auto refresh). Here are some interesting phenomenon, and must be the cause.While Studio View is connected, the Experiece service log shows which 192.168.0.26 is my pc's correct address, and 192.168.0.186 is not correct. (don't know why use this ip address!?) And in Vuforia Sudio preview, the ip address are all correct/the same, so data is correctly auto refreshed. Please advise, thank you. 

Hello, I'm trying to view pdf documents via ionic popups into the experience, but it seems to show them only in the strange and small area you can see in the attachment. I also tried to change some popup CSS settings but I didn't find a way to solve this issue. any advice? many thanks

Good morning everybody.  am using IOT Data within my experince. To do so I use Thingworx & get the data via the Get property value service within Vuforia.  I now want to make a picture visible when two properties have a specific value.  Property 1: Additional Sensor -> its a string which is sent. -> "Endposition Reached" Property2: Status of Gripper arm -> again a string -> "Active" When the Properties have the above mentioned value I want to make a picture visible.  Does someone have a hint for me how to do it best? Is it within bindings with filter or is it in the java script of the project? Thank you!Martin

Good afternoon people.I need to access and populate the "Data" attribute of the "REPEATER" widget using JavaScript.I'm using the Vuforia Studio project template for the RealWear device.Could anyone help me?I've already accessed the “REPEATER” element with the command “angular.element(document.getElementById('repeater-products'))”, but I couldn't access the “Data” attribute.

Can ThingWorx Navigate provide External Data to Vuforia Studio?

Good afternoon folks! I'm developing an application for use with Real Wear and would like some help from the community. I would like to know where to find examples of this type of application. Thank you all,Ítalo Baciliere.

I have followed steps as mentioned in other board postings. However when I use my username/password from the Free Trial setup i get the following: I have found in other postings what i assume is the manual way to enter the Experience Service by typing : https://<your-domain>.pp.vuforia.io. but i cant find any ref or know my (<your - domain>. ant help would be great.

I am setting up pvz resource retrieval directly from thingworx. Here I'm facing a problem with the location of the thingmark.On the one hand, in a Vuforia Studio experience created with directly uploaded resources the thingmark can be anchored and sized on the "real" surface of the model, but, on the other hand, if the resource is remote (thingworx repo) this does not seem possible.As the VFStudio guide says<<Use a ThingMark when:• You want to align your physical object and digital model as closely as possible. In order for the 3D model to display in the correct location, you must place a digital ThingMark in the same location as your real-world ThingMark. >> This is exactly what I want, but I need to load remote resources.>>Is there an option to preview remote resources also in the 3D development area?Thanks

Vuforia Studio Support for ThingWorx 9.3 Support for sequences created with Creo Illustrate 8.1 Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Any thoughts on how to re-position a 3D panel for Hololens?   Once it's tethered, the panel can go anywhere.  I'd like to reset it's position and have tried directly adjusting the X,Y,Z and RX, RY, RZ, but that only seems to halfway work.  I've also tried attaching those properties to application attributes and adjusting there with the same results.  I've also adjust before un-tethering and after.  Various results, but mostly the panel ends up in a weird position in space.    

Hi i have interfaced the led with the thingworx and i'm using its prop in vuforia studio for the temp and humid values. I have the values but, i'm not able to switch on/off the led from vuforia studio.  Kindly help with the code or suggest me with the changes that i need to make. I'm attaching the screenshots below for your reference.

Hi, is there a simple JS method to trigger a model reload or global reset? Many thanks

Hi, I want to make only a specified model item visible and make the rest of the model invisible. how to do this in JS?

Hello everyone,For an important Italian customer we are facing this request:Possibility to recall the vuforia view system commands on Hololens 2 avoiding the voice commands.This method is useful for taking advantage of vuforia view in noisy environments. I could only find the navigateToScanMode () command on the network;$ scope.go = function () {   $ scope.app.fn.navigateToScanMode ();} Is it possible to have a list of all the following?:http://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center/EyewearViewAndHololens.html

I want to fill the $scope.view.wdg["select-1"].listwith a for loop.just like i can do with the following method. var title = []; for(var i = 0; i < array.length; i++) { title[i] = { name: array[i], value: i+1 }; } How can I do?

New Part Markers allow you to highlight an entire individual part on a 3D model (Vuforia Instruct only) New drop-down menu that allows you to filter multiple asset types Improved progress indicator for Model Target generation during simplification step (Vuforia Instruct only) New Download model data action available from the menu of a published procedure allows you to download model target data to send to Vuforia Technical Support for troubleshooting (Vuforia Instruct only) Vuforia Vantage will no longer support iOS 13 as of February 2022 Android users will now be prompted to install ARCore on supported devices if it has not yet been installed Bug fixes an minor improvements

Hi, As in several topics about cURL requests, I use Postman to send cURL requests to our XS, which results in a beautiful list of (meta)data. This list of data seems to be different between trial instances and commercial instances. Note: I changed several values due to privacy. This is the response from the trial instance, where I am interested in the publishData values: { "url": "xxxx", "name": "x", "publishData": { "projectSize": size, "publishedData": "datetime", "publishedBy": "user email" }, "metadata": { "name": "", "version": "1.0.0", "requires": [ "w320dp" ], "experiences": [ { "vumark": "x:x", "experienceType": "vumark", "id": 1, "index-keys": [ "urn:vuforia:vumark:x:x" ], "title": { "en": "x" }, "description": { "en": "", "en-US": "" }, "requires": [ "AR-tracking" ], "tags": [], "icon": "", "viewName": "Home", "url-template": "index.html?expId=1&vumark={{vuforia:vumark}}", "entryPoint": "index.html?expId=1", "thumbnail":

I'd like to be able to have a 3D model explode its parts when it is tapped, and then when tapped again, reassemble.  It works when previewed on my laptop, but I can't get it to work on HoloLens.  Is this possible or will I have to add a button?

Hi, I was following this guide Digital Twin 302: Configurations and Content Storage in ThingWorx to load a remote pvz file as a project resource in Vuforia Studio. It worked well but in my project the userpick function automatically retrieves the metadata information. How can I retrieve and associate the remote metadata file?In theory Vuforia studio is capable to read the associated CAD information just from the pvz selecting the proper flag during the import. How to do that with remote model import? Many thanks

Hi folks-- We are developing a Thingworx mashup with a link that loads an associated AR experience. We're using the URL format from the Share menu in Vuforia Studio, with the pattern   https://view.vuforia.com/command/view-experience?url=...   This works fine in most circumstances, but we've run into one hitch: on some devices, where both Vuforia View and Vuforia Vantage are installed, the link tries to load the URL with Vantage instead of View, which of course fails. However, other devices with both apps work as they should. Does anyone have any ideas what controls this, and more importantly, how to resolve it so the link always sends the user to Vuforia View? Thanks!

Let me start by saying everything works perfectly in preview, but not on HoloLens. I'm creating an experience where certain models appear and disappear depending upon which 3D toggle is active/inactive.  There are three toggles that make the same model appear (it's generic and has no sequences or animation). When the other toggles are selected, the generic model will disappear, but none of the other models (all of which DO have sequences) do not appear. I'm guess it has to do with the fact that they have sequences attached to them since the JS seems to be the same. Here's an example of some of the JS I'm using for each 3D Toggle://Overview Settings$scope.overview = function() {$scope.view.wdg['3DToggleButton-2']['pressed'] = false;$scope.view.wdg['3DToggleButton-3']['pressed'] = false;$scope.view.wdg['3DToggleButton-4']['pressed'] = false;$scope.view.wdg['3DToggleButton-5']['pressed'] = false;$scope.view.wdg['3DToggleButton-6']['pressed'] = false;$scope.view.wdg['3DToggl

I am currently taking an image using the mobile device camera widget in one experience, sending it to ThingWorx as the base64 text. Then in a different experience, calling a service to retrieve that text. I am running into a road block of figuring out how to take that text and then process it to be able to insert it to an image widget on demand. By on demand, I mean if i were to have a list of image texts, to be able to have one image widget and change the image source programmatically with UI functions by the experience user. Thanks,Brian

Posting this query regarding VEC editor procedure. For example if we create a procedure A and B with different steps in each procedure, wish to merge these two procedures as one. Is there anyways to achieve this in editor? Could you help on this please?