Skip to main content

Events
Groups

Create topic
Login

Home
Community
Community
Augmented Reality

Augmented Reality

Vuforia Chalk
Vuforia Studio
Vuforia Studio and Chalk Tech Tips
Vuforia Expert Capture

3634 Topics

lchavarria11-Garnet

Validate an assembly again a 3d solid in a specit step

Hello all, hope you are safe.   Maybe someone has an idea how to resolve this. I dont know how to validate a step created en Vuforia agains the real model using the model target. The idea is verify if the user has had assembly correctly the real product comparing it agains how the 3d model in that specific step should look like, if not, the user will recibe a warning, if the assembly is correctly them the user could continue with next steps.   Thanks in advance for your time   Luis 

mwodarz_INNEO14-Alexandrite

Access Control for experiences

I am looking for a solution to control access to different experiences. For example: a company has one experience service running, but using this in different teams. Each team should store the own experiences, but shouldn't see the experiences from the other teams. Working only with Thingmarks isn't that secure and not a good solution for this. It would be fine if Studio experiences provide access control like expert capture assets (simple and transparent).   Also a solution without any code in every experience would be useful.   What are your ways to handle these?   Thanks in advance for the replies.   Cheers Marco

TM_926061112-Amethyst

Controlling model item opacity using Select option

If I select modelitem-1 , it shows only that model item alone. But I want to show rest of the model items opacity in 0.5.    Example: If I Select Modelitem-1 , It should show Modelitem-1 in Opacity 1 and Modelitem-2, Modelitem-3 Opacity as 0.5.   If I select Modelitem-2 , It should show the Modelitem-2 in Opacity 1 and ModelItem-1 and Modelitem-3 opacity as 0.5. @sdidier @unknown  How can I do that?. Any suggestion.

VB_95757283-Newcomer

Auto Configure Failed - Trial version

Hi,            I am using a Trial version of Vuforia stuido , I am able to create experiance. When i try to publish it, i am getting error message. When i  open portal login and enter user name and password and selecte auto configure i receive error message.    I am also uisng Thingworx trial version, i am trying to bind the things to vuforia studio, that is also not working.    Please find the attached log file.    Regards. Vinoth Balu 

Ace_Rothstein_3155461-Visitor

Unable to publish on Partner Trial Version of Vuforia Studio

We have to shift our partner trial license of Vuforia Studio to our AWS cloud platform. Thingworx platform is already deployed on our AWS. The system which has the Partner Trial License is showing an error while publishing. We have just changed our login email a month back and since then it's showing an error while publishing. So, we have to first shift the partner trial version on the cloud and then resolve the issue for error while publishing.

vinaykotti10-Marble

unable to publish experience

When trying to publish the experience : "localhost:3030 says Uh-oh! Publish failed. Check the log for errors. <html> <head><title> 502 bad gateway</title></head> <body> <center><h1>502 bad gateway</h1></center> </body> </html> " the above error occurring while publishing.

leonardosella1-Visitor

Problem with json file

Hi everyone,  I'm trying to load a json file that I upload into Vuforia Studio. The file contains a sequence of instruction that I have to print in a label.    The json file is like: { "steps":[ "Scollegare i cavi di collegamento indicati in giallo", "svitare le quattro viti del basamento" , "Togliere il motore", "Sostituire motore", "Riposizionare motore nel basamento", "Avvitare le quattro viti di sostegno", "Collegare i cavi di alimentazione" ] }   and the content of home.js like this one: var myObj;$scope.testJSON = function() {$scope.asyncLoadScript("app/resources/Uploaded/repair_sequence.json").then(function(){myObj = JSON.parse(myJSON);console.log(myJSON) }, function() { console.log("Oops, something went wrong"); });} $scope.updateLabel = function(){$scope.setWidgetProp( "step-description", "text", "Description");switch ($scope.app.view.RepairSequence.wdg["robot-arm-model"].currentStep) {case 1:text = myObj.steps[0];$scope.setWidgetProp( "step-description",

AM_96461931-Visitor

Creo Illustrate Invalid Host ID

Hello,  I went through the steps to start the trial with Vuforia Studio and subsequently Creo Illustrate following this guide - https://s3.amazonaws.com/studio.thingworx.com/documents/StudioGettingStarted_Trial_en.pdf - everything worked perfectly until I got to trying to launch Creo Illustrate.  I put in the license server found in the suggested directory and when I pressed "Start" to continue, the startup window said "Invalid Host ID"  I'm confused as to why this happened because I followed the steps exactly and downloaded the .dat file from the email and tried both extensions, the one from the email and the one that was there when downloading Creo Illustrate.  It is also annoying because my coworker went through the same process and was able to complete the process without any issue.  Hopefully my screenshots and links are useful and can help me get Illustrate running so the trial I'm on doesn't expire before I get a good sense of the power of thes

Alex_Pirlog5-Regular Member

Chalk teams / Road-map / set ups

Hello, Could someone please give me more details about this topic on the road map?    I am interested in knowing if it will be possible to set up a user with limited-time access.   For eg:  Add a user into the admin center for 1 or 2 months. After this timeframe, the user will be automatically deleted.  The scope of this is: To offer partners and/or customers support throughout the chalk app for a monthly fee. After the support period is done, the user will be automatically deleted.     

Alex_Pirlog5-Regular Member

Vuforia Chalk connectivity problem with Webex

Is there a reason for which Vufora Chalk is not running properly with Webex?  The end-user is having a speed of 10 Mbps but when he is using a Webex meeting and Vuforia Chalk on the PC the connection on Chalk gets lost and they cannot use both at the same time. It seems as if Webex is using all the bandwidth.  If the Webex meeting is closed then the connection for chalk works. This being said could you let me know what would be the reason for this?      Thank you in advance 

Nithin1-Visitor

I need load a content from xml doc in composer to vuforia studio

Hi, I aM exploring a new option to load content(possibly a xml file) from thingworx composer to vuforia studio.I want a specific description of tag from xml to be depicted as a label in vuforia studio.Can i get some help on this if above use case is possible.Regards,Nithin Kashyap

leonardosella1-Visitor

Embed Preview mode in a web page

Hi everyone.  I found this article : https://www.ptc.com/en/support/article/CS284529 that explain how to access to Vuforia Studio Preview mode from any mobile browser.    I tried the procedure (https://%3Cexperience-server%3E/ExperienceService/content/projects/%3cproject-name%3e/index-desktop.html?expIndex=0#/Home), enabling "enable debug logging" and adding into "builder-settings.json" the string ""publishPreview": true" but accessing with the link that point to my experience service doesn't work.    I tried all that is reported into this discussion: https://community.ptc.com/t5/Vuforia-Studio/Vuforia-Studio-Preview-in-Mashup/td-p/609433?source=ArticleViewerRelated.    Anyone has some ideas on how to fix this issue?

micah1-Visitor

Make widget appear once tracking acquired

I'm trying to make widgets appear once initial tracking is acquired. I tried using the below code but it doesn't seem to work. $scope.$on('tracking', function() { $scope.view.wdg['label-2']['visible'] = true; })  What service do I need to use to make it work?

nraichura1-Visitor

Getting error while uploading project

Hello,   I am getting following error while uploading the proejct.   Help me with a solution if any one has faced same kind of issue earlier.     Thank you 

leonardosella1-Visitor

Cannot update label in iOS 14

Hi everyone, my project has some labels that could be updated at every sequence step. with:    $scope.$on('stepstarted', function(evt, arg1, arg2, arg3) { //pulisco l'etichetta e stampo l'etichetta del passo successivo console.log("----STEP STARTED----") var parsedArg3 = JSON.parse(arg3); console.warn(arg3); //console.log("stepNumber="+parsedArg3.stepNumber); //console.log("stepDescription="+parsedArg3.stepDescription); //console.log("nextStep="+parsedArg3.nextStep); $scope.app.nextStep = parsedArg3.nextStep; $scope.app.totalSteps = parsedArg3.totalSteps; console.log(">> Arg1: " + arg1); //nome dell'animazione console.log(">> Arg3: " + arg3); //stringhe contenute nel pvz //stampa su etichetta la descrizione $scope.app.stepDescription = parsedArg3.stepDescription; $scope.setWidgetProp("stepDescription", "text", $scope.app.stepDescription); //step-description è il nome della label in cui di vanno a stampare le indicazioni d

tmccombie21-Topaz I

What's New in Vuforia Chalk 3.5.3

Chalk for Mobile (iOS and Android) Ability to create and keep more than 12 annotations in a session Ability to enable live AR annotations for a guest iOS: iPad 2020 (8th generation) now supported Bug fixes and minor improvements Chalk for Desktop Bug fixes and minor improvements Chalk for RealWear (2D Eyewear) Bug fixes and minor improvements Chalk Admin Center Bug fixes and minor improvements

Ace_Rothstein_3155461-Visitor

Unable to publish experience

Getting an error while publishing  

tmccombie21-Topaz I

Vuforia Studio and Chalk Tech Tips

What's New in Vuforia Studio 8.5.14

Vuforia Studio New 3D Video widget for 3D Eyewear projects Bug fixes and improvements Vuforia View Camera widget for mobile now supported on Windows devices iOS 12 will no longer be supported as of December Support for Vuzix M400 Bug fixes and minor improvements Experience Service Support for PostgreSQL 9.6 and 10.14 Bug fixes and minor improvements

EP_96983271-Visitor

Cannot log in to the chalk app but I can on the website

Hi    Currently I am trying to setup our users for the chalk program.  I have created 2 users and passwords and can log into my profiles on line, but I cannot log in with the chalk app.   Please help 

victor17901-Visitor

SSO Configuration for new licenses

Hi all,    hope you could help me with this question; a customer is currently testing the SSO configuration with chalk using a temporary licence that we supplied just for this test. I've been asked by the customer the following: if the customer purchases the licence (host or user) do they have to configure the SSO for each new licence? Does the SSO configuration has to be done for each licence and every time they acquire a new licence?   Regards   Victor F. 

tmccombie21-Topaz I

Vuforia Expert Capture

What's New in Vuforia Expert Capture 1.1.18

Vuforia Capture Bug fixes and minor improvements Vuforia Editor New Edit mode in Capture Viewer and Video Viewer New drag and drop interface Ability to merge multiple clips See our Help Center for more information Bug fixes and minor improvements Vuforia View iOS 12 will no longer be supported as of December Bug fixes and minor improvements Vuforia Admin Center Bug fixes and minor improvements

tinao1-Visitor

User Error following Expired Invite

A user within our organization has tried to reactivate her Chalk account several times over the last few weeks. Each attempt has been unsuccessful. Her initial invite expired and subsequent invites have not worked.   For now, she has a personal account (and linking that to our organization/enterprise group has not worked). We would like help with this issue. Another user has experienced the same issue following an invite expiration. The accounts use SSO through our organization once created and activated.

MaF1-Visitor

View disappeared in studio.

Please could you help. I had a project with 4 views and this morning while I was working on this project one view disappeared "Operations" view when I went to preview I could see everything that was under that view though it was not showing in studio, I also tried accessing the published version and that view is also working properly, can I please help on how I can make the view to show in studio under the view list.What I have tried:1. have tried looking for the .json and .js files under C:\Users\xxxxx\Documents\VuforiaStudio\Projects\xxxx\src\phone\componentsNothing is showing2. Was looking for a way to download the published project but still was not successful as there seems to be no way to downloadOthers are saying there is a folder C:\ptc\studio-es-store\projects available in Vuforia Experience Service on the server - I don't have access to the server3.Tried running a recovery tool to search and recover files from the directory but still could not locate the file please can someo

micah1-Visitor

Show popup on view navigation

I'm looking for the code to show a popup as soon as a 3D view is launched.

leonardosella1-Visitor

Retrive sequence information from pvz

Hi everyone,  for my project I want to be able to retrive all information about the sequence archived in pvz.  So I want to save all into an array.  example:  - step description,  - number of steps,  -etc   Anyone could help me?

Badge winners

BHOoihas earned the badge Clever Tipster
BHOoihas earned the badge First Reply
BHOoihas earned the badge First Topic
dsunnyhas earned the badge First Reply
dsunnyhas earned the badge First Topic

Show all badges

Powered by Gainsight

Terms & ConditionsAccessibility statement

Sign up

Already have an account? Login

Please use your PTC eSupport account.

Login

Welcome to the PTC Community

Please use your PTC eSupport account.

Login

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK