Augmented Reality

Is there a timeline for Chalk to be available in China?   Related to previous post

In the post “How to select model components in a 3d model without explicit definition of model Items”  there is one point where we did require a list of component items. Often we have the case where we have a Creo View .pvz file which was published by Creo Illustrate.  In this case Creo Illustrate will  do additional changes for  the occurrence Id path  so that if we have a bom list coming from Creo Parametric it will be not usable. So the question here is : Is it possible to extract a bom list for any *.pvz files. The answer is Yes. We can do this using the Creo View Toolkit API. Creo View API Toolkit consist of many parts : Java Toolkit , Web Toolkit (only Internet Explorer related) Office Toolkit and  the new introduced in the current release module WebGL Toolkit.  We can extract BOM list  with Java Toolkit but it requires more complex programming environment. Therefore I think it is more easily to use Creo View WebGL toolkit The Too

I am trying to use regional languages into the vuforia studio under label widget but when I am previewing it's not showing me the languages I inserted into the label text or when I am trying to add steps from illustrate it's not adding it with such regional languages. please let me know if there is any way to incorporate regional languages into the vuforia studio. It will be very helpful.   Thank you in advance.  

In my project I could hide some component of the model and save into an array the hidden id, with:    var id_to_hide = $scope.app.cad.ModelID+'-'+$scope.app.cad.SelectedPartsID[0]; $scope.app.cad.idToUnhide.push(id_to_hide); console.log('id_to_hide: ',id_to_hide); $scope.app.cad.nohighlight(id_to_hide); tml3dRenderer.setProperties(id_to_hide,{hidden : true}); all is working fine.    At the end of experience I want to restore all the component of the model, so I set up some code like this ad follow:  $scope.clickReset = function() { console.log("clickReset") //funzione per ripristinare la posizione dei pezzi console.log($scope.app.cad.idToUnhide); if($scope.app.cad.idToUnhide.length>0){ console.log("entrato in if hide") for(j=0; j<$scope.app.cad.idToUnhide.length; j++){ tml3dRenderer.setProperties($scope.app.cad.idToUnhide ,{hidden : false}); } } } When I push the reset button in chrome console appear:  app-runtime.js:77

Good day everyone,   Is it possible to establish connection between Studio Trial and ThingWorx Full License on Premise? If yes, which kind of trial customer should have?   Best Regards Olena

Hello, I have a problem while connecting to my account to configure Vuforia Studio I have an eroor "Application not found", the description of the of the error. PS: I tried to uninstall and install again but it doesn't work.   System.ComponentModel.Win32Exception (0x80004005): Application introuvableà System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)à System.Diagnostics.Process.Start()à System.Diagnostics.Process.Start(ProcessStartInfo startInfo)à com.ptc.ThingworxStudio.MobileBuilderForm.btnLogs_Click(Object sender, EventArgs e)à System.Windows.Forms.Control.OnClick(EventArgs e)à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)à System.Windows.Forms.Control.WndProc(Message& m)à System.Windows.Forms.Label.WndProc(Message& m)à System.Windows.Forms.LinkLabel.WndProc(Message& msg)à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)à System.Windows.Forms.Control.ControlNative

Hi,   I have tried a dynamic interaction for my AR project. When I preview the project, it looks fine. But in Vuforia view the finger touch image (3D-Image) is not visible. I'm not sure whether the problem with my project or somewhere. 

Dear,   I would like to know the compatibility of the Xiaomi Model Redmi Note 8 cell phone with Vuforia Chalk. It should be noted that we are planning to evaluate your software and we have these types of phones for testing.   Thank you for your comments in this regard,   Greetings

When the technician (also host) walk around in the office area after the initial scan of the area the expert received a message that drawing will be possible again when he is back in the help are. When someone joins a session he is asked to scan the environment. How far can we go here? The scenario below: The operator calls an expert and we need to have a look at the server and the router.Can the operator scan the 180° or do they need to do one by one?   Can the help area be "reset" within the session? Means when the both participants of the call had a look at the server and then want to check the router, how can they switch? Best Regards Olena

(view in My Videos)

Hi guys,  I am trying to click on model items to display information about every single part in my assembly. When I try my code on the Preview window it works fine. However, when I publish the experience on my halolens 2 (Microsoft), the click seems to not work.

Hi everyone,  in my project I put 4 buttons that I want to hide at the start of experience.  So, once set up the 2 D canvas, I print all the widget property in console with: console.log($scope.app.view.Home.wdg); and all is working fine.    To achieve my porpouse I wrote this function:    $scope.initializeExperience = function() { $scope.app.view.Home.wdg['reset']['visible']= false; $scope.app.view.Home.wdg['rewind']['visible'] = false; $scope.app.view.Home.wdg['play']['visible'] = false; $scope.app.view.Home.wdg['replay']['visible']= false; } $scope.initializeExperience(); console.log($scope.app.view.Home.wdg);   but, in the google chrome console appears:    TypeError: Cannot set property 'visible' of undefined at b.$scope.initializeExperience (VM10710 app.js:229) at VM10710 app.js:235 at Object.<anonymous> (VM10710 app.js:240) at Object.invoke (VM13 ionic.bundle.min.js:75) at S.instance (VM13 ionic.bundle.min.js:122

I wanted to to update Vuforia Studio on my Mac since the "update available" message was shown in the UI. I i click on "Download Now" I am prompted by Microsoft Edge to insert an Username and a Password.   My PTC account credentials are not working.      What credentials should I use for the update?  

Not able to publish experiences: [2020-10-22T13:55:51.604Z] error: [twx-studio:tgt-gen.img] Response code 403 [2020-10-22T13:55:51.604Z] error: [twx-studio:tgt-gen.img] Could not retrieve signature,  {"message":"Insufficient permissions to access resource","errorCode":403,"error":{}} [2020-10-22T13:55:51.604Z] error: [twx-studio:tgt-gen.img] Failed to generate the data set for model E:\Projekte\Vuforia_Studio_Data\Documents\VuforiaStudio\Projects\KTM_Bike\dist\app\resources\Uploaded\IllustrationKTM.pvz undefined [2020-10-22T13:55:51.604Z] error: [twx-studio:projectHelper] publishTask error for project KTM_Bike Error: Publish failed, issue generating model target information     at _Error (C:\Users\dkirazli\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\target-generator\lib\modelTargets.js:23:17)     at ModelTargetGenerator.generateDataSet (C:\Users\dkirazli\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\ta

I'm trying to figure what other voices I have access to with Studio. We want to change the voice from the horribly monotone male voice, to something female. Studies have shown that female voices are better received than male voices. Anyway, if anyone can point in the right direction for figuring this out it would much appreciated. Thanks in advance.

Hi Chalk team I am the partner of PTC focus mainly for Chalk. We have got many request from customers. They want Chalk to be able to held a session which can be join by multiple people not just 1 on 1 session.   I got the information that this feature was already in the development plan but can you give us the estimate time  for when it will be ready ? This will have a lot of benefit to our sales process.   Many Thanks P.

Hello, Using vuforia model target ,I want to detect a U shaped test tube and overlay some virtual objects in order to explain the chemical process happening inside the test tube. But, as the test tube is transparent, its difficult to create a 3d model of it. Can anyone help me with this?    

I'm using image target for tracking. I need to move(forward) the model from the image once the tracking is done and before its starts playing sequence(animation). how to do this using Js ?    

Hi guys!! Can anyone explain to me how to publish experiences that do not use Thingmarks for lookup. At this moment I am using our own experience service, but I am having the following on the experience service (sensitive data replaced with x). Could not get authentication token; VDP login/token API returned status=404 and result_code='UnknownAccount'::ffff:190.133.157.53 - XXXXXXXX [2020-10-20T20:29:13.892Z] "POST /ExperienceService/vuforia/model-target/signatures HTTP/1.1" 502 163 "-" "-" 344 ms xx.xx.xxx.xx:2019 159 [2020-10-20T20:29:13.548Z] - ms - ms - ms - ms And here is the error that I am having in Vuforia Studio (sensitive data replaced with x) [2020-10-20T21:11:39.175Z] error: [twx-studio:tgt-gen.img] Response code 502 [2020-10-20T21:11:39.175Z] error: [twx-studio:tgt-gen.img] Could not retrieve signature, {"message":"Could not get authentication token; VDP login/token API returned status=404 and result_code='UnknownAccount'","errorCode":"VDP_LOGIN_ERROR","error":{}} [2020-10

I purchased Vuforia chalk "SAS-56303-F" and registered 26 users. When customer try to add more user, it comes error message such as " There is no more seat".

Hi Community,   are there any plans to let the Chalk application use the orientation of the phone/tablet?  For the desktop version, it will bring a huge benefit if the expert will see the "technician view" on the whole screen  instead only of the small part of it. Thank you in advance!   Best Regards Olena

Not sure if this is related to an update of Vuforia Studio Editor:When opening some projects during the loading process, something goes wrong and while the 3D viewport in the editor is loading, suddenly it becomes completely white. Also, the hierarchy results as empty.   When this happens, I don't see any error in the log, but if I try to launch the preview I receive a Global error and in the log, I read:       Error: Invalid glob argument: at Gulp.src (C:\Users\epironti\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\vinyl-fs\lib\src\index.js:20:11) at C:\Users\epironti\Documents\VuforiaStudio\Projects\Prometeon_Custom_Demo\gulp-shared.js:532:12 at new Promise (<anonymous>) at C:\Users\epironti\Documents\VuforiaStudio\Projects\Prometeon_Custom_Demo\gulp-shared.js:523:12 at runMicrotasks (<anonymous>) at processTicksAndRejections (internal/process/task_queues.js:97:5)         I've already tried to re-inst

Hi everyone,  I want to disconnect my projects from "drag and drop" widget or buttons. My idea is to try to implement all buttons/widget/popup with some html code, in this way all the experience will be managed with the javascript file.    Has anyone some tips?    Thank you

Issue: The "Application Events" drop down menu is showing up for projects using 3d eyewear but not for 2d eyewear projects which is the type of project I'm using. I do believe we should have access to this feature based on the link:    https://www.ptc.com/en/success-paths/develop-first-vuforia-studio-experience/plan/choose-augmented-reality-devices/compare-device-options/how-to-choose-the-right-devices-for-your-ar-use-case   This is what I'm seeing when using Vuforia studio 2d eyewear: What i'm supposed to be seeing is this: I can only see the "Application Parameters" and "External Data drop down menu.   Also, some key widgets are missing that would enhance the GUI, like a toggle button. What i'm seeing for widgets is this: What I'm supposed to be seeing is this: any ideas on how to resolve this issue?    

Hi, I am getting this error when I try to publish.