Augmented Reality

Hello Community,    In my company we have several vuforia experiences which are deployed and our customers are using them and now my question is that how do you manager/organize your expereinces? I am in a mess actually sometimes small changing requests come and then i update the experience and deploy it again with new name because sometime we make big changes and we want to have the old experience also.  Now if i narrow down my question. It is that i want to know that which experience is on which development server? DevTest Prod Should i prepare an excel sheet to record this status and always update it that which experience is on which server? Because we have a lot of expereinces and sometimes its on test server/ sometimes dev / sometimes prod... I always have to see where the experience is deployed. I already have that experience from PTC where you can see all the experiences on the specfic server which is deployed but still question is ho

Hai Team,  Once after extracting the .zip file, i got the .pvi, .pvs,.ol file.which file need to import whether .pvz file or extracting .zip files. if i imported .pvz file i got 4 figures in sequence tab.how to call these sequence with the button in home.js. could you please explain about this. if you have any related project please attach here.  below mentioned codes are we are using. $scope.r1= function(){$scope.view.wdg['model-1']['sequence'] = 'app/resources/Uploaded/l-Creo 3D - Figure 1.pvi';}$scope.r2= function(){$scope.view.wdg['model-1']['sequence'] = 'app/resources/Uploaded/l-Creo 3D - Figure 2.pvi';}

Hey community, I have a custom widget when we call it then the window opens which takes a signature from user. Question:  I have three views 1) START  loads on start  2) HOME  jump to this view from start3) USER   jump to this view from home and i am using this custom sign widget in two views HOME and USER and my work flow is from START => HOME => USER. Now its this custom widget works perfectly fine on HOME view but when i reach to USER view and try to use this widget which i declare again in this view i mean drag drop this widget but this widget is not working means not showing the window to sign. my screen gets white and i cannot see anything when i use this widget... twx.app.fn.triggerWidgetService('zfSignPageSwitch', 'takeSignature') but when i come directly from STARTUP TO USER VIEW then its working perfectly fine on user view.is there any clean i need to do when i come from HOME TO US

Hello, I found a good solution for pdf viewing inside the AR experiencehttps://community.ptc.com/t5/Vuforia-Studio/Displaying-Accessing-Files-e-g-PDF-in-AR-Application/m-p/595901#M5162The only thing (on the iOS app) that seems to lack is a pinch to zoom features.any idea on how to implement it? many thanks

Vuforia Studio 2D Rendering Updated from AngularJS to LitElement The 2D rendering in Vuforia Studio has been updated to use LitElement instead of AngularJS. Vuforia View RealWear RealWear has announced that RealWear HMT-1 devices are at end-of-life, and will no longer receive firmware or security updates beyond v12.6. As a result, we will be unable to fully support HMT-1 and HMT-1Z1 devices beginning in the upcoming 9.21.0 release. We encourage you to upgrade to RealWear’s Navigator series for continued device support from PTC. For more information, see RealWear’s RealWear HMT-1 and HMT-1Z1 End of Security Update support notice and Firmware Update and Support Policy. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Hello everyone,i am trying to switch to the next view using a button in the header widget, but that doesn't work.It only works, when i open the Navigation menu, open any view and then go back to the first view and then press the button.I am using this function :$scope.nextView = function() {$scope.app.params.text="call works";$scope.app.fn.navigate("Explanation_mechanics");} and i call nextView() with the button in the header.Also if the button is NOT in the header, but anywhere else in the canvas, everything works just fine.I hope you understand what my problem is.Thanks for helping!

After analyzing methodologies by writing code, I was able to realize that it is not possible in vuforia studio to anchor the 3D model in a point, possibly in the most external point of the model. This would allow me, using the spatial target, to constrain the 3d model correctly to the ground plane. For example a collider would be needed to be able to consider the ground as a limit that cannot be exceeded by the 3d model in the horizontal plane (tangent) of the chosen point.is there an integration to have this function? or is there a workaround? Thank you.Gabriele

Error validate info editor url, and "portal login" show this error? Is the server down? [0mGET /api/autoConfigure [31m500[0m 2907.110 ms - 35[0m[2022-03-21T02:45:15.484Z] error: [twx-studio:auto_configure] 500 GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Response not 200 OK. "Server error"[2022-03-21T02:45:15.485Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Response not 200 OK.

Hello, Actually I wanted add toggle between two types of models and wanted to add text on both sides of toggle  as shown in attached picture

Hello everyone.  I want to get the coord of first target and second target to calculate distance between them.  First, I duplicate target in home.jsonand, remove binding of thingMark-2 markerId and vumark. in this scene, the difference of coordX  is 0.025. I want to get the distance between two thingmarks regardless of the project initialized coord(0.025). for that, I need to get second target's tracked coord in the first target(thingmark-1)'s matrix.   Or other wayMatrix changes according to the width of Thingmark (in vuforia and real).can make it something using rate of size?    

Hello Community,    I am having a very strange issue. My experience works well on my pc means vuforia studio but not in view app. I mean it starts and then when i do same thing means run same features which i have built.. works well on pc but not in view app. It just could not finish the code execution and it breaks then its just stay in the same state and not doing anything. There is no error in my console.log even or anything which may impact on view app. Still it does not work and surprisingly sometimes it works but sometimes its not.   Anyone has an idea why it is like that? I have also posted a photo below from log file of view app. i get this FPS many times and afterwards then nothing happens actually.  

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Dear Community Members,We are aiming to manage experiences on iPad devices locally. To achieve this, we wish to download the experience (QR code) from the Vuforia View application and save it to the iPad's local storage. Our plan is to organize the experiences by model, creating a separate folder for each one and storing the corresponding downloaded experiences within.Furthermore, we intend to access these experiences offline by simply tapping on the saved QR codes in their respective folders.Please refer to the attached document for more details. This functionality is crucial, as we are currently facing challenges to find out the necessary experience from the Vuforia View application, especially as the list of downloaded models grows larger each day.  Thank you for your attention to this matter.Best regards,Sandy

I have been doing some extension development, and have had pretty good success with it. But I'm struggling with one thing: I am trying to develop a 3D widget, with the usual x, y, z, rx, ry, rz properties to position it. The runtime preview respects these attributes as expected, but the design time view has a few issues: The values appear to be applied twice in the design canvas, e.g. if I set x=0.1, the widget is rendered at x=0.2. If I rotate by 30 degrees, the widget is rendered rotated 60 degrees The widget shows the dragger (translate/rotate) control in the design view, and I can use it to apply translations/rotations to the rendered widget, but those changes don't update the widget's location properties. For example, I can drag the widget "up" on the Y axis, and it moves as expected on the design canvas, but the Y property value doesn't change (nor do any other properties change). Clicking the widget in the design canvas highlghts the rendered widget, but doesn't select it in th

Dear Community Members,I believe many of you are encountering difficulties when trying to delete downloaded and bookmarked experiences from Vuforia View on your devices all at once.As it stands, I understand that you are deleting experiences individually, following the method outlined here:https://www.ptc.com/en/support/article/CS351594 This process, however, only allows for the deletion of single experience at a time. I think, it will be more efficient to have the functionality (button within the vuforia view application ) to delete all downloaded and bookmarked experiences in one go.If any of you have discovered a more effective method for mass-deleting experiences, please do not hesitate to share it .Thank you in advance.Regards,Sandy

Hello,I recently updated my Vuforia Studio to version 9.19.11 from 9.12, but now I'm encountering an issue. When I try to change the height of a grid row or the background color, the changes are not visible on the canvas. They only appear when I load the preview. Is this behavior expected in this version, or could something have gone wrong during the update?It seems that other widgets are functioning correctly; it's only the grid and panel widgets that are problematic. I've already tried reinstalling, rebooting, and using another browser (Edge).    

Hi , PTC Support team We want to be able to see the edges of 3D model in view apps. Because If can be see the edges , we clealy visible for tracking is correct or lost. We would be grateful if you would kindly consider it

Hi, I can't seem to get an animation to play on hololens 2.   I created the sequence in Illustrate 6.1 and used the code:   $scope.app.playModelStepPvz("Roller Handle","Figure 1","roller_handle",1,true) ////////////// //definition of the function $scope.app.playModelStepPvz = function (pvz,sequence,modelName,step_number,play) { //pvz file //sequnece -sequnece name e.g. TestFigure1 - as shown in UI //modelName - model name e.g. model-1 widget //step_number - set this number to current step //play true/false execute play for the model $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'src', '');}); $timeout(function () { $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'src', 'app/resources/Uploaded/'+pvz +'.pvz');}); },50); $timeout(function () { $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'sequence', '');}); },50); $timeout(function () { $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'sequence', 'app/resources/Upl

Hello Everyone,Good Afternoon, As a beginner which coding language I should study for Vuforia Studio or which coding languages are used in Vuforia Studio. Thanks in advance. Regards,Aditya Gupta. 

Hello.I'd like to float two thingmarks with the same address within a project in vuforia studio, is there a way?If it is impossible, please let me know if it is possible to float two thingmarks with different addresses.

Dear Team, I have published a project outside of vuforia studio usingcurl -u <userId>:<password> -F ThingXExperience=@<myabcapp.zip> -H "X-Requested-With: XMLHttpRequest" https://localhost:2019/ExperienceService/content/projects/and project is published successfully, But if I try to open ThingWorx view from browser using http://xxxxx/ExperienceService/content/projects/project_name/index-desktop.html? it ask user name & Password. It was not the case 4 months before.I also set "accessType": "public", in metadata.json. I tested publishing project within Vuforia studio and tried ThingWorx View URL in browser it works without asking Username & Password. Can you please help me on this, I need to publish project outside of vuforia studio and i need to access ThingWorx view in browser without asking username & password.    Thanks RegardsNaveen

I want to put a dot in the center of the camera and measure the linear distance from the model from that point, what should I do? Please help.

Trying to get Vuforia View to run on a PC...has anyone tried installing an Android simulator on your PC to run Vuforia View?  I assume you will have camera issues since you need to use a camera to place your Experience?

Is there a way to arrange project files?  If want to group a bunch of car projects in one file and a bunch of refrigerators in another file...instead of having all of the projects shown in my download window...I would have just files shown and I could open a file per subject with the individual projects - a file directory?

You can rename a project to avoid overwriting an existing published project with the same name on your Experience Service. To Rename your project, open the project you want to rename and click on the project name in the header bar; the field will become editable. For additional information, see Rename a Project  Here are a few things you need to consider when renaming a project: Renaming an already published project creates a duplicate of the project that is unpublished; it does not rename the already published project on the Experience Service To avoid having multiple copies of the same project on your Experience Service, unpublish the original project before renaming it and publishing it. Once you rename an already published project, and then publish the renamed project, a new QR code is created (different from the originally published project's QR code)