Augmented Reality

Experience Service Added Entra ID Configuration Examples An Entra ID SSO configuration example was added to the Help Center. For more information, see Microsoft Entra ID Configuration Example in the Experience Service and Admin Help Center. Added Okta SSO Configuration Example An Okta SSO configuration example was added to the Help Center. For more information, see Okta Configuration Example in the Experience Service and Admin Help Center. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio ThingWorx 9.5 Support ThingWorx 9.5 is now supported in Vuforia Studio. New Observation for Stationary Objects Preset A new Observation for Stationary Objects preset is available for Advanced Views for objects that can be recognized from any angle when standing around the object, but not from below it. For more information, see Observation for Stationary Objects in the Vuforia Developer Library. Note: This new guide view replaces the 360 Dome guide view that was previously available. macOS Sonoma Support macOS Sonoma is now supported. Vuforia View RealWear HMT-1 Devices No Longer Supported Vuforia View is no longer supported on RealWear HMT-1 devices, as RealWear has announced that the HMT-1 devices are at end-of-life and will no longer receive firmware or security updates beyond v12.6. We encourage you to upgrade to RealWear’s Navigator series for continued device support from PTC. For more information, see RealWear’s RealWear HMT-1 and HMT-1Z1 End of

how to get an default experience service URL for Vuforia studio. i have installed vuforia experience server as well but its not getting populated anywhere. how to get this done

Hi Everyone,Good Afternoon, I have a code to take screenshot in Vuforia Studio. Now I want to store that screenshot inside thingworx repository.Any idea how can it be done. Need solution asap. Code used for screenshot: //Take Screenshotvar callback = function (pngBase64String, args) {$scope.view.wdg['currentPhoto'].imgsrc='data:image/png;base64,' + pngBase64String;console.log("args");console.log(args);console.log("pngBase64String");console.log(pngBase64String);$scope.view.wdg["label_args"].text = args;$scope.$applyAsync();};// params = { dataURL:bool, withAugmentation: bool, imgFormat: string, imgWidth: number, imgHeight:number}$scope.screenShot = function() {var params = {withAugmentation: true};tml3dRenderer.takeScreenshot(params, callback, null);} Thanks in Advance. Regards,Aditya Gupta

I would like to configure my Vuforia Experience to correctly redirect to the specified DNS name, es.aqress.co.za. The Vuforia Experience works perfectly when tested on localhost at `localhost:2019/ExperienceService/ping`.To achieve the desired configuration, I have taken the following steps:1. Modified the link to reflect the DNS name es.aqress.co.za.2. Configured the domain name to point to the server.3. Waited 24 hours for the domain to propagate.Despite these efforts, the Vuforia Experience still does not redirect correctly to es.aqress.co.za. I am seeking guidance to ensure proper configuration and redirection to the specified DNS name.This configuration is an HTTP configurationHere is what I get from running start-es: Setting DEBUG value: undefinedSetting up storeProjectTempPath as C:\ptc\studio-es-store\projectsStarting server now ...1 websocket proxies createdServer is using <selected-domainName> as the defaultDomainNameWARNING >>> Server is running in INSECU

The scenario is that we are thinking to get the 3d models from windchill to thingworx and then to vuforia studio.What can be the best scenario?1) Integration of thingworx with windchill (any documentation)Or 2) We upload the 3d models in thingworx repositry and fetch them in vuforia studio? if possible is there more information about the process?

Tiny issue: The location for model states is always "Editor" although the actual CAD model is saved in a different folder.    

The Vuforia Studio team will be moving the GXI, ULS, and Gallery services to a new server in the coming weeks. Users who have previously allow-listed these services via IP addresses will need to update their configuration with the new IP address range of 52.84.0.0/15.For customers who can allow-list server URLs in addition to IP addresses, we strongly recommend using the server URLs instead of the IP range. This approach will ensure a smoother transition and minimize the risk of disruptions.To maintain seamless access to Vuforia Studio and Vuforia View after the server migration, please allow-list the following URLs in your firewall: https://vuforia.atlas.ptc.com/ (for the GXI) https://ptc-prod.es.thingworx.com (for reaching the Gallery experiences) PTC is planning to perform the server migration at the end of August. To avoid any interruption in accessing Vuforia View Gallery Experiences and Experience Services, please ensure that your allow-list includes the updated IP address rang

What is the min and max dimension size being imported into Expert Capture to prevent it from being cut off in the step of the procedure or title slide? @tmccombie 

Dear Community,I want to show the timer in the studio in label widget but it does not get update as you can see my function also below. any idea how to achieve this functionality? when i run some other function then it gets render otherwise not.  Thank you   function startCountdown() { var countDownTime = 95 * 60 * 1000; var x = setInterval(function() { // Decrease the time left by 1 second (1000 milliseconds) countDownTime -= 1000; // Time calculations for minutes and seconds var minutes = Math.floor(countDownTime / (1000 * 60)); var seconds = Math.floor((countDownTime % (1000 * 60)) / 1000); // Update the text in the widget $scope.view.wdg["overAllTime"].text = minutes + "m " + seconds + "s "; // If the countdown is over if (countDownTime < 0) { clearInterval(x); $scope.view.wdg["overAllTime"].text = "TIME UP"; // Start the countdown again startCountdown(); } }, 1000); } // Start the countdown when the script runs startCountdown();

Is it possible to access images themselves in Thingworx not just the URL that is returned with all sessions API call? As Thingworx does not really have a GET call for Images/BLOB.

When a step in a procedure includes both text and an image or video, Vantage always automatically opens the first image or video. If the text is longer, it gets truncated, and only a small green arrow appears on the right side to indicate more content. This arrow is easy to miss! It would be highly practical to have a setting that allows users to choose whether the step should start with the text in full-screen mode  or immediately display the first image/video. This issue primarily affects mobile devices, where screen space is limited. In the web view, the display is different since there's more space available on a monitor.

 Hello Community,   We got some requirement for AR project. Since we are part of defense related organization so we cannot use cloud trial version for our POC.   Is it possible to get Vuforia Experience Service on prem trial version.   /VR    

I would like to temporarily change a button's appearance for 2 seconds using Javascript. I'm planning to use the pre-built properties of "Image when Pressed" and Image when not Pressed" in Studio, if it makes sense. I need guidance on the javascript that could perform the temporary change. This provides user feedback when they press the button. I have attached two different icons that would change color/appearance to indicate to the user they have pressed the button. I am using Vuforia Studio 9.21.3.0

Hi,I have multiple sequence in a pvz file out of which I want to set a particular sequence as soon as the experience is started. I tried setting the sequence as shown in the attached image but it is not working and the Hololens still loads the default sequence when the experience is triggered. Also tried the below code to set the sequence and called it on model loaded event still it doe not set the sequence.Code:$scope.setSequence = function(){$scope.app.view['Home'].wdg['model-1']['sequence'] = 'app/resources/Uploaded/l-Creo 3D - gtg1250.pvi';} Please help as soon as possible. Thanks in advance. Regards,Aditya Gupta.

Hello,I am using vuforia version 9.14.2.0I was wondering if I could receive help on using the time series chart for Vuforia Studio. I tried to use the ptc guide, but when i followed the instructions, I didn't get any data on the chart, as well as the chart's bounds were also incorrect. Here's an image of what I currently have on Vuforia:The way I've tried adding data was that from my external data tab, I used the service: "GetPropertyValues" on my thing and then dragged the "All items" as shown on the guide onto the time series chart and bound it to data. As shown in the image below, the data tab is bound to the "All Items" Is there something I'm missing or doing wrong?Thank you in advance. 

Hello community member.Is there any method to locate the 3D image uploaded in the resource at the location of the click in the Vuforia View.  For eg, I wanted to place the image of the exclamation mark(!) for certain location to review it later.I came to know that the pageX and pageY can be calculated but I don't have the idea about how to use this value for locating the 3D image in vuforia view. tml3dRenderer.setTranslation(name,pos.x,pos.y,pos.z); Please suggest If there is another way such as drawing the line in canvas for marking purpose for certain location in Vuforia view. 

Currently, Experience Service's time zone is fixed on UTC, so its logs' time stamp is displayed in UTC.However, it is a bit inconvenient when developers need to analyze the logs as they have to convert time zones from UTC to their local time. Therefore, it would be helpful if we can change Experience Service's time zone.

Hello, I am using Vuforia 9.14.2.0I need help with creating a 2D time series chart in Vuforia Studio. I've looked around through the other community posts but I am left mostly confused by what data needs to be bound with the chart. I have 3 properties, that are split from a infotable property on thingworx as shown in the screenshot below:And I've tried dragging the QueryPropertyHistory data to the chart, but my chart data does not load.  So I am just confused about how to get my data displayed on the chart. I will attach an screenshot below of how it looks in Vuforia studio:Any help would be great.Thank you.

Hi Everyone, When I am publishing 3D Eyewear experience in Vuforia Studio it is throwing me an error as below Error:Failed to set the project access type. How to get rid of this? Regards,Aditya Gupta

Hi Everyone,Good Afternoon, On click event I want to move to next step of a sequencewhile a particular step of a sequence is being played. Please help as soon as possible. Thanks in advance. Regards,Aditya Gupta

Hello, How can we navigate between Vuforia Studio Experiences in Vuforia View app if the experiences we are viewing are downloaded for offline view. Thanks in advance. Regards,Aditya Gupta

Hi, I have a service in ThingWorx with some inputs inside it.I want to set those inputs from Vuforia Studio.Can anyone help me out asap please? Thanks in advance. Regards,Aditya Gupta

Hello,I'm trying to figure out how to properly connect and set up the information flow between Vuforia, thingworx, and Windchill.My company works with windchill PLM. Here, as you know, we store relevant information about products and projects.I intend to structure an AR experience in which the user could click on any component/part of the represented 3D entity (starting from an imported pvz, of course) and retrieve updated information from windchill database (ranging from documentation to useful files).do you have any advice or updated guide addressing this workflow?Many thanks

Vuforia Vantage Open Beta for Vuforia Capture Now Available in Vantage for iOS The open beta for Vuforia Capture on iOS is now available from within Vuforia Vantage. To access the beta feature, a QR code can be scanned that will be available in the Vuforia Capture for iOS Mobile (Beta) topic in the Vuforia Expert Capture Help Center. Once the QR is scanned, a feature toggle is activated that will display a new tab in the Vuforia Vantage main menu titled My Captures (BETA). From this new tab, you can capture images, videos, and location markers that can be imported into a procedure by user with the Author role. iOS The wayfinder for occluded part markers now appears more often to point to the occluded parts. The wayfinder angle calculation has been improved to more accurately point towards its target. Feedback images taken manually are now cropped to contain only what was on the display when the photo was captured. Previously, due to different aspect ratios of the camera and scr