Customer Success

Sounds familiar?   Certainly not. Nobody would EVER voluntarily drop their vacation.   But let’s not talk about your next trip to a sunny beach, but about training. Following my most recent blog Training? No thanks. I am too busy., our customer Doug Hippe sent me a private message here on PTC Community with his comments and this conversation is the reason I am writing a follow-up post now…   Doug wrote: “I'd like to add to your post on training.  I too hear this same response from people when I suggest training.  I routinely respond that we find time to remake or re-do something and we find time for employees to go on vacation, how is it we are too busy to train?  While this doesn't work with everybody, it makes them pause and think.”  I absolutely like this comparison! I sometimes find it hard to find time for training myself (yes, Marketers have busy schedules, too) and I am under massive pressure every time I go on vacation - delegate things, fini

Sounds familiar?   A friend just posted this image to his Facebook profile. When I saw it I immediately thought, let’s share with our customers on the PTC Community.     While this image is applicable to many situations we encounter in our lives (my friend is not actually related to product development at all), it also summarizes very well one of the objections people have with training.   We often think short-term. We are busy in our daily schedules. We struggle to get our projects completed on time and, rightly so, fight off any distractions from our regular job tasks. Being asked to step back, take a training class that takes two or three full days of our work week, seems like a luxury we cannot afford.   But shouldn’t we consider the longer-term benefits of training and becoming more proficient?   Improving your skills will allow you to   operate your software faster. No searching for the right functionality and menu items, you will just know wha

hello everyboy,does anybody has any tutorial about 5 axis machining using creo 2.0?

Hi, I’m very new to PTC Creo, but I have used Autodesk Inventor before, so I have a good understanding of the process involved.I have a question regarding reuse/modification of a fairly simple model. The model is a Gearwheel, boss with taper, 2 side plates connecting the boss and the gearwheel and 4+ holes, with a bushing.So my question is, how can I automate this as much as possible, the gear do not need to be correct, it just have to look like tooth’s. So I’m looking for a way to make the model easy to reuse, change a few important dimensions, and patterns.So I’m looking for help/guide/tutorial that covers this, or if someone could help a newbie onto the correct path. My company is using Skeleton-models, so I want to continue with that.

Hi,I have a student version of Creo and am having significant difficulty learning the program. The PTC learning exchange appears to have been arranged completely at random, making progression through a tutorial style system incredibly difficult. As far as I can find, there is no alternative tutorial system provided by PTC or affiliates that guides a new user through the program and how to operate it. As a comparison, the Autodesk Inventor "learning resource" seems well structured and logical in it's approach, at least on initial review.Is there a progressive tutorial system available for Creo 2.0 that I have missed, which is able to teach me how to use the program and it's features?As background, I have used both 2d and 3d CAD packages previously, mostly Rhino and Autocad, neither of which is a parametric modeler. Cheers,

Hello Eeveryone. I am new to creo in general and have just started the PTC online training for Simulate.My boss has me working on a project and wants me to run some structual FEA on some parts.I was following along ok through the training material until it came to the "AutoGEM" command. I do not have a button on my ribbon for this when i open the part that i want to run the analyses on. If i open a new file or bring in a simple block model, the AutoGEM is back....Any ideas on where my AutoGEM is going? Using AutoGEM is the only way the training material shows creating the mesh, so i am kind of lost until i figure this out. The attached screen shot shows that the AutoGEM button is gone from the ribbon, replaced by the Mesh button.Thank you in advance for your help!

Since announcing the new Master Class format on the PTC Live Global Website and also here on PTC Community, we have been receiving many questions by email. These two classes are only open for experienced users, and of course, everybody is curious to find out what the actual requirements are and how to register. Registration is now open through a special link exclusively sent by our Training Advisors. You can continue to email us at - with your questions and we will return your call with further details. In preparation of this conversation, however, here is a short summary of expectations and a synopsis of each class. We look forward to hearing from you!   Model Based Definition (MBD) with PTC Creo 2.0 More and more companies are embarking on the initiative to increase design process efficiency by embedding product definition information into the 3-D model. This three day course covers the necessary skills and best practices to implement MBD with PTC Creo. Day 1: Learn the basics

Training is relationship counseling. No, we are not going totally nuts here, but as it is Friday, a little more lighthearted post won’t hurt!   While doing my regular social media check this morning, I ran into an image on the Engineering page on Facebook. If you are using Facebook, you will recognize it. On your profile, you can enter your relationship status – married, single, etc.   The team who run the Engineering page, posted this picture:   So my questions are:   Who feels like they are married to their jobs? Who cannot stop thinking about your work or take their work to bed at night? Who sometimes fights over little, daily tasks?   So if you compare being in engineering to being in a relationship, then what we do on the training side is truly relationship counseling, as we help you to reduce the daily hick-ups and have your work run smoothly.   Agree?   Have a good weekend!   Bettina

Hi, I have seen many tutorial on rendering but i still i dont understand the approach to be used for this purpose. If any one could throw light on this it would be helpful

Hello Creo Community.   I am still new at Creo Parametric. Does anyone have a tutorial on how to draw a Dual Component Cartridge?

Hello PTC Community,This is my first thread and i have no idea were to post, i just got lost in my rendering problem and had to ask someone to help me, i hope someone will help me here.So i have a part, went through this rendering tutorial and i started rendering with an output of an .jpeg file. I had maximum on all options and i've set all parameters and lights and scenes as i pleased.Now this messege showed up just when i clicked "Render window". I have no idea why, i have no idea what i've pressed...By the way, i have the student version PTC wildfire 5.0 installed. If there is some information you need to know to help me please do tell me.This is the tutorial i followed: http://www.youtube.com/watch?v=gLXz5Nwf160Thanks in advance, cheers!/ Emel

Happy New Year!   I hope many of you are planning to take training in 2014 and we will see you in one of our classes.   I recently talked about the added value that comes with our instructor-led training courses. Guess what? There is more!   Instructor-led classes are being offered in our or our partners' training centers and in small groups of maximum 10-12 people. We also offer to come on-site and run the class at your premises.   For each on-site class, we will provide up to 12 software licenses to be used for class delivery.  Thus, you don’t have to use your production licenses for training and the users who are not in the class can continue working.    This is especially helpful if your company has more users than software licenses.   Want to learn more? Comment below with any questions or reach out to us directly - our Training Advisors will be happy to discuss our value offerings with you!   Bettina  

Hi,I'm hoping some of you guys might be able to give me some ideas how to progress my career. Since finishing my A levels last June I have been working with Creo 2.0 and really enjoyed making progress. I've had a temporary contract at a large company in Loughborough who were kean on keeping me but have since started to struggle for work and my job has been squeezed out. Having spent the last couple of weeks on their production line I am now absoluelty desperate to get back into CAD.Do any of you guys know where I could get on a course in Creo or a placement that offers training etc?I live in Nottingham and currently work in Loughborough but anywhere within the East Midlands would be great.Any advice would be appreciated.ThanksTom

Do you believe in the concept of lifelong learning? We do too!   However, for someone who has been around as long as Santa, it is hard to find something he doesn’t know yet. Still, he might appreciate the opportunity to gain some new skills and stay on top of the latest technology to get his work done faster and more efficiently.   Maybe he would like a class on "Toy Design with PTC Creo"?   Or, with PTC Creo 3.0 scheduled for release in 2014, an update training might be a good idea. With his tough work schedule each year, he wants to make sure to get up to speed with the new version quickly!   Or a tutorial on how to design an automatic feeder for his reindeer?   Can you think of any courses that might help Santa? Be creative and comment below!   On behalf of the global team at PTC University, I am wishing you a wonderful Holiday Season and a very Happy New Year 2014!   Bettina

Everybody likes discounts, and so do I. I am a woman and it is most enjoyable for me to hunt for a bargain. Shoes on sale, dresses at a discount and not to forget the nice scarf I bought last week because the shop was doing a pre-Christmas clearance.   However, it is not always the price that counts, it’s the value you get for your money. If your purchased product or service does not meet your expectations, you will not be satisfied, even if the actual sales price was low. On the contrary, if something turns out to be of great value, you will soon forget the price tag.   So in my job as a marketer, I don’t like to promote discounts – We do offer them here and there on special occasions, but essentially, I see discounts as a sales tool, not a marketing tool. I believe that it is my job to present our services and products at PTC University and promote the value you will get from training with us.   Long story short, there are a couple of big things we offer in connection

Is there a Creo 2.0 tutorial available for getting an intro to custom drilling? Looking to add dwell to some drilling and can't quite figure out how to set up the custom drill cycle.Thanks for any help!

Customer: Endress+Hauser, Maulburg, Germany   In many companies, development, design, and drafting are divided up among a number of different individuals or departments. Users often find it difficult to understand how their colleagues have built the CAD models, which they are supposed to continue working with.   Read this case study to learn how Endress+Hauser managed to realize a higher level of standardization and design reuse thanks to PTC University.

Strategic Partnership between CadCorner and Syntra West extends the training schedule for PTC Creo trainings in Belgium   Syntra West is a well-established training company in Belgium, offering a wide variety of professional CAD-CAM classes. While the education group offers its locations, infrastructure and experience in knowledge services, PTC University Authorized Training Partner CadCorner provides their domain expertise. As a result, PTC software users will gain access to a large network of locations with practice-orientated CAD courses, by certified and industry-experienced trainers.   This new partnership launches in January 2014 and consists of both basic and advanced training courses for PTC Creo. In order to provide a solution for companies with specific challenges, the new partnership will also offer customized private training.   "At CadCorner, we want to be a strategic partner for our customers. Thanks to this partnership and the excellent collaboration with

Hi guys,I've been working with cabling application on ProE and I was able to modify an existing harness very easily.But, since the new Creo version was released, I'm having a few issues rerouting the bundles and wires. For example:- in ProE wf4, I could delete a portion of a bundle and reroute it in a new connector or location.- now, in Creo, the reroute command is only for changing the path of the bundle/wire by adding new locations between its ends.My questions are: How can I reroute the bundles in Creo, to a new connector?and are there any advance training materials for the new Creo Cabling application?Thank you in advance

Note: This article was originally posted in my personal blog here on PTC Community, but as we are in full planning mode for PTC Live Global in June where we offer 2-hour training sessions, too, I thought it would be a good idea to repost it here!   ****   Have you ever attended a training session at one of our PTC Live events? If so, I hope you found the information valuable and plan to attend future sessions. If not, let me give you a quick overview of what is available to you. At PTC Live Global, PTC Live Stuttgart and the PTC Live Tech Forum events that we run globally each year, PTC University offers two-hour training sessions to the attendees at no cost. Can you really learn much in such a short time?  And can you really expect formal training when the session is entirely free?   In other words, what is the value of these sessions?   Each session is an excerpt of our standard curriculum, focusing on a clearly defined topic to fit the two-hour timeframe.

Hey there,does anyone know how to use the directives in the training files (.txa), that are made from trail files?I tried to create a training file that shows how to create a cube. I wanted the user to input the name of the object and enter the dimensions. I followed the instructions from the creo help but I didn't get the user to input the dimensions or the filename.Any help is appreciated.Greetings from GermanyJens

Halloween is just a week away, so have you picked your costume yet? Carved any pumpkins with the kids? Though Halloween is definitely not a German tradition, it is getting more widely celebrated around here too, and I must say I love a little bit of spooky adventure once in a while. Not at work though. At work – and I think everyone will agree – we don’t like panic, last minute fires or bad surprises of any kind. What is the one thing YOU fear most at work? Is it having to deal with large assemblies? Is it having to use functionality you are usually not using and you are not so familiar with? Is it having to upgrade your CAD program and not being familiar with the new interface yet?  For many of the above, we at PTC University can help. A lot of uncertainty and "surprises" can be avoided by training the users to use their software tools in the most efficient way to avoid mistakes and delays. We also offer training beyond the picks and clicks in the form of Best Practice Academy cl

Hi, Can anyone send me the link or any pdf regarding the piping tutorial of cre2.0.

Have you ever attended one of our PTC University training classes or are you planning to do so shortly? Here’s a quick list of things we recommend you to bring along. A bottle of water Stay well hydrated at all times to make sure your brain can keep up with the abundance of new knowledge. A snackWe suggest healthy brain food, such as bananas or a few nuts. But some of you might prefer chocolate. In any case you need an intake of energy to be able to concentrate. Comfortable clothesYou will be sitting in a training room for a few hours and you want to make sure you feel comfortable. There is probably nothing more distracting than a shirt collar that is too tight. Business cardsYou will be meeting peers from other companies and certainly have plenty of good conversations. Why not exchange contact information so you can continue talking? Most importantly of all: Bring your QUESTIONS!!!Instructor-led classes are the most interactive type of training you can get. Be face-to-face with an i

I have downloaded your “Creo Elements / Direct Modelling express” and now I am busy with the tutorial from the start up screen. I realize that this is your “lite” version but would like to ask about the “Structure Position”command, the tutorial first align the axis and then mate the face of the wheel to the trolley axis, but I see the axis on the trolley moved out of position. I used the “Structure Position” command to align the trolley with its axis, but then the axil move out of position from the wheel that I just positioned. So my question is, the “Structure Position” command position parts, but it does not constrain or fix the part in that position? Is there another command to constrain the part in position?