Customer Success

I hear and I forget.I see and I remember.I do and I understand. --Confucius   Confucius lived about 2500 years ago, but many of his statements have unchanged value today and can be applied to many concepts in modern life.  Such as PTC University eLearning… In order to learn, you need to understand and to understand, listening is not always enough. The quotation suggests that the process of learning is more effective if it includes visual and hands-on (i.e. exercise) elements. While this is true for any instructor-led (ILT) class we offer, many people would not expect this from eLearning. On the contrary, people often have the perception of eLearning being “just” an online repository of documents, or demos and tutorials in the best case. At PTC University, we understand that people learn differently and we have thus created our eLearning libraries to serve the different learning styles and needs people have. Each of our eLearning libraries contains many courses with short, mod

Using motion skeletons to attempt to completely animate a worm gear. All parts are already modelded top down, and the motion skeleton is complete. Problem is, I cannot figure out how to get the balls and carrier to rotate correctly (rolling along the track). The ratio of turns from the inside to the bearing carrier is a function of the diameters, and figuring out the ratio will be simple, but I'm having trouble on the actual creation of the Skeleton body. If anyone knows how to do this, or knows of a tutorial, it would be great.

Probably not the most catchy headline for a blog, but this is what we wanted to say – Thank you!   This year, we offered 190+ hours of training sessions and our instructors were running full-day classes as well as two-hour-sessions back to back. We shipped roughly 150 laptops to the Boston Convention Center, just for the training rooms. Quite a logistic task, but absolutely worth it!   We saw great attendance this year and many of the sessions were fully booked in advance. The level of last-minute onsite registrations was higher than in previous years, but gladly, we didn’t have to send anyone away, as the rooms at the venue were large enough to accommodate plenty of observer seats.   We also just received the evaluations from the event website where attendees could give feedback on the trainings they attended. Again, thanks for taking the time to submit your feedback – we appreciate it and will take your suggestions seriously to shape the agenda for future events! &nbsp

Good Day All   Another question re weld symbols.   I am trying to create a weld symbol for a joint containing a bevel and a fillet. I found the COMBINE weld symbol in the library and this looks (to me!) as though I can create a symbol for my requirements. Unfortunately it does not, I can only choose one weld symbol per side whereas I need a bevel and fillet symbol combined.   I have trawled the forum and online training and cannot find a good tutorial on symbol editing. can anyone point me in the right direction or help?   Many Thanks

Will you be attending PTC Live Global in Boston?   Some of you might be local, but for those of you making the long journey away like myself, traveling to Boston is quite the trip. If you have dear ones at home, you will certainly want to pack an extra bag for a few gifts!  I do this trip several times a year and it’s safe to say my home has no shortage of Boston paraphernalia. Have you got your shopping lists ready? Thinking about your loved ones is always a kind gesture, but we also want to be sure you take something home for yourselves. PTC Live Global is our premier networking and training event and we want to support you as much as we can to gain new insight, knowledge and skills. So here comes our special PTC University checklist for this year's event:   Pre-book your training sessions Web registration for PTC Live Global closes on Monday, June 9, end of day. Until then, you can go to the website and pre-register for all our training sessions. This way you can secu

I'm following this tutorial. http://learningexchange.ptc.com/tutorial/2271/importing-and-editing-cloud-point-data-in-creo After I click facet and ok, doesn't appear.

I'm looking for some expert advise or a tutorial on blending. I'm using Blend Protrusion on a complicated shape using multiple sections, after the 3rd section the blend has a mind of it's own and starts to twist whatever way it wants. I can also see this twist starting in the 2nd blended section. I made sure all the arrows are facing in the same direction but this doesn't seem to help. Is there a better way? In I-Deas and NX I used Lofting is there something like that in Creo?Thank you!

Sounds familiar?   Certainly not. Nobody would EVER voluntarily drop their vacation.   But let’s not talk about your next trip to a sunny beach, but about training. Following my most recent blog Training? No thanks. I am too busy., our customer Doug Hippe sent me a private message here on PTC Community with his comments and this conversation is the reason I am writing a follow-up post now…   Doug wrote: “I'd like to add to your post on training.  I too hear this same response from people when I suggest training.  I routinely respond that we find time to remake or re-do something and we find time for employees to go on vacation, how is it we are too busy to train?  While this doesn't work with everybody, it makes them pause and think.”  I absolutely like this comparison! I sometimes find it hard to find time for training myself (yes, Marketers have busy schedules, too) and I am under massive pressure every time I go on vacation - delegate things, fini

Sounds familiar?   A friend just posted this image to his Facebook profile. When I saw it I immediately thought, let’s share with our customers on the PTC Community.     While this image is applicable to many situations we encounter in our lives (my friend is not actually related to product development at all), it also summarizes very well one of the objections people have with training.   We often think short-term. We are busy in our daily schedules. We struggle to get our projects completed on time and, rightly so, fight off any distractions from our regular job tasks. Being asked to step back, take a training class that takes two or three full days of our work week, seems like a luxury we cannot afford.   But shouldn’t we consider the longer-term benefits of training and becoming more proficient?   Improving your skills will allow you to   operate your software faster. No searching for the right functionality and menu items, you will just know wha

hello everyboy,does anybody has any tutorial about 5 axis machining using creo 2.0?

Hi, I’m very new to PTC Creo, but I have used Autodesk Inventor before, so I have a good understanding of the process involved.I have a question regarding reuse/modification of a fairly simple model. The model is a Gearwheel, boss with taper, 2 side plates connecting the boss and the gearwheel and 4+ holes, with a bushing.So my question is, how can I automate this as much as possible, the gear do not need to be correct, it just have to look like tooth’s. So I’m looking for a way to make the model easy to reuse, change a few important dimensions, and patterns.So I’m looking for help/guide/tutorial that covers this, or if someone could help a newbie onto the correct path. My company is using Skeleton-models, so I want to continue with that.

Hi,I have a student version of Creo and am having significant difficulty learning the program. The PTC learning exchange appears to have been arranged completely at random, making progression through a tutorial style system incredibly difficult. As far as I can find, there is no alternative tutorial system provided by PTC or affiliates that guides a new user through the program and how to operate it. As a comparison, the Autodesk Inventor "learning resource" seems well structured and logical in it's approach, at least on initial review.Is there a progressive tutorial system available for Creo 2.0 that I have missed, which is able to teach me how to use the program and it's features?As background, I have used both 2d and 3d CAD packages previously, mostly Rhino and Autocad, neither of which is a parametric modeler. Cheers,

Hello Eeveryone. I am new to creo in general and have just started the PTC online training for Simulate.My boss has me working on a project and wants me to run some structual FEA on some parts.I was following along ok through the training material until it came to the "AutoGEM" command. I do not have a button on my ribbon for this when i open the part that i want to run the analyses on. If i open a new file or bring in a simple block model, the AutoGEM is back....Any ideas on where my AutoGEM is going? Using AutoGEM is the only way the training material shows creating the mesh, so i am kind of lost until i figure this out. The attached screen shot shows that the AutoGEM button is gone from the ribbon, replaced by the Mesh button.Thank you in advance for your help!

Since announcing the new Master Class format on the PTC Live Global Website and also here on PTC Community, we have been receiving many questions by email. These two classes are only open for experienced users, and of course, everybody is curious to find out what the actual requirements are and how to register. Registration is now open through a special link exclusively sent by our Training Advisors. You can continue to email us at - with your questions and we will return your call with further details. In preparation of this conversation, however, here is a short summary of expectations and a synopsis of each class. We look forward to hearing from you!   Model Based Definition (MBD) with PTC Creo 2.0 More and more companies are embarking on the initiative to increase design process efficiency by embedding product definition information into the 3-D model. This three day course covers the necessary skills and best practices to implement MBD with PTC Creo. Day 1: Learn the basics

Training is relationship counseling. No, we are not going totally nuts here, but as it is Friday, a little more lighthearted post won’t hurt!   While doing my regular social media check this morning, I ran into an image on the Engineering page on Facebook. If you are using Facebook, you will recognize it. On your profile, you can enter your relationship status – married, single, etc.   The team who run the Engineering page, posted this picture:   So my questions are:   Who feels like they are married to their jobs? Who cannot stop thinking about your work or take their work to bed at night? Who sometimes fights over little, daily tasks?   So if you compare being in engineering to being in a relationship, then what we do on the training side is truly relationship counseling, as we help you to reduce the daily hick-ups and have your work run smoothly.   Agree?   Have a good weekend!   Bettina

Hi, I have seen many tutorial on rendering but i still i dont understand the approach to be used for this purpose. If any one could throw light on this it would be helpful

Hello Creo Community.   I am still new at Creo Parametric. Does anyone have a tutorial on how to draw a Dual Component Cartridge?

Hello PTC Community,This is my first thread and i have no idea were to post, i just got lost in my rendering problem and had to ask someone to help me, i hope someone will help me here.So i have a part, went through this rendering tutorial and i started rendering with an output of an .jpeg file. I had maximum on all options and i've set all parameters and lights and scenes as i pleased.Now this messege showed up just when i clicked "Render window". I have no idea why, i have no idea what i've pressed...By the way, i have the student version PTC wildfire 5.0 installed. If there is some information you need to know to help me please do tell me.This is the tutorial i followed: http://www.youtube.com/watch?v=gLXz5Nwf160Thanks in advance, cheers!/ Emel

Happy New Year!   I hope many of you are planning to take training in 2014 and we will see you in one of our classes.   I recently talked about the added value that comes with our instructor-led training courses. Guess what? There is more!   Instructor-led classes are being offered in our or our partners' training centers and in small groups of maximum 10-12 people. We also offer to come on-site and run the class at your premises.   For each on-site class, we will provide up to 12 software licenses to be used for class delivery.  Thus, you don’t have to use your production licenses for training and the users who are not in the class can continue working.    This is especially helpful if your company has more users than software licenses.   Want to learn more? Comment below with any questions or reach out to us directly - our Training Advisors will be happy to discuss our value offerings with you!   Bettina  

Hi,I'm hoping some of you guys might be able to give me some ideas how to progress my career. Since finishing my A levels last June I have been working with Creo 2.0 and really enjoyed making progress. I've had a temporary contract at a large company in Loughborough who were kean on keeping me but have since started to struggle for work and my job has been squeezed out. Having spent the last couple of weeks on their production line I am now absoluelty desperate to get back into CAD.Do any of you guys know where I could get on a course in Creo or a placement that offers training etc?I live in Nottingham and currently work in Loughborough but anywhere within the East Midlands would be great.Any advice would be appreciated.ThanksTom

Do you believe in the concept of lifelong learning? We do too!   However, for someone who has been around as long as Santa, it is hard to find something he doesn’t know yet. Still, he might appreciate the opportunity to gain some new skills and stay on top of the latest technology to get his work done faster and more efficiently.   Maybe he would like a class on "Toy Design with PTC Creo"?   Or, with PTC Creo 3.0 scheduled for release in 2014, an update training might be a good idea. With his tough work schedule each year, he wants to make sure to get up to speed with the new version quickly!   Or a tutorial on how to design an automatic feeder for his reindeer?   Can you think of any courses that might help Santa? Be creative and comment below!   On behalf of the global team at PTC University, I am wishing you a wonderful Holiday Season and a very Happy New Year 2014!   Bettina

Everybody likes discounts, and so do I. I am a woman and it is most enjoyable for me to hunt for a bargain. Shoes on sale, dresses at a discount and not to forget the nice scarf I bought last week because the shop was doing a pre-Christmas clearance.   However, it is not always the price that counts, it’s the value you get for your money. If your purchased product or service does not meet your expectations, you will not be satisfied, even if the actual sales price was low. On the contrary, if something turns out to be of great value, you will soon forget the price tag.   So in my job as a marketer, I don’t like to promote discounts – We do offer them here and there on special occasions, but essentially, I see discounts as a sales tool, not a marketing tool. I believe that it is my job to present our services and products at PTC University and promote the value you will get from training with us.   Long story short, there are a couple of big things we offer in connection

Is there a Creo 2.0 tutorial available for getting an intro to custom drilling? Looking to add dwell to some drilling and can't quite figure out how to set up the custom drill cycle.Thanks for any help!

Customer: Endress+Hauser, Maulburg, Germany   In many companies, development, design, and drafting are divided up among a number of different individuals or departments. Users often find it difficult to understand how their colleagues have built the CAD models, which they are supposed to continue working with.   Read this case study to learn how Endress+Hauser managed to realize a higher level of standardization and design reuse thanks to PTC University.

Strategic Partnership between CadCorner and Syntra West extends the training schedule for PTC Creo trainings in Belgium   Syntra West is a well-established training company in Belgium, offering a wide variety of professional CAD-CAM classes. While the education group offers its locations, infrastructure and experience in knowledge services, PTC University Authorized Training Partner CadCorner provides their domain expertise. As a result, PTC software users will gain access to a large network of locations with practice-orientated CAD courses, by certified and industry-experienced trainers.   This new partnership launches in January 2014 and consists of both basic and advanced training courses for PTC Creo. In order to provide a solution for companies with specific challenges, the new partnership will also offer customized private training.   "At CadCorner, we want to be a strategic partner for our customers. Thanks to this partnership and the excellent collaboration with