Customer Success

I didn't find cabling template in template folder,but I read the cabling tutorial,it utilizes a template called "MM_KG_SEC_ASSY.ASM",so is this template some special compared with other templates?Can I use other design template instead?

I'm watching a video in Learning Connector. When I try to "follow along" in Creo, Leaning Connector stops the video I'm watching and replaces it with suggest topics related to the items I'm selecting in Creo. I want to watch the video, pause and follow along. Is there any way to toggle off or break that intuative association? While I appriate Learning Connector trying to anticipate my questions it is decidedly unhelpful in this action and overall, a silly waste of bandwidth.   Is there a way to break, toggle or pause Learning Connector's active link to the Creo session?

Hi fellows,I want to make a structural analysis for the snap fit hooks. I found a very useful video on the ptc page:http://learningexchange.ptc.com/tutorial/3547/defining-contact-faces-with-finite-frictionCould anybody share with me this files? The video doesn't contain detailed description...Regards: Gyorgy

With the success of the PLM Center, Purdue University has expanded its footprint within PLM professional education. Purdue has joined forces with PTC and earned the distinction as a PTC University Authorized Training Partner (ATP). As an ATP, Purdue University’s PLM-centric professional development program leverages the PTC University eLearning platform to build their own courses on model-based definition, product data, and configuration management—all based on PTC solutions. The courses offered to students as part of Purdue University’s ATP affiliation also include PTC University’s solution-based curriculum for engineering professionals. We caught up with Dr. Nathan Hartman (pictured to the right), Professor of Computer Graphics Technology and Director of the PLM Center at Purdue University for a quick Q & A:   [PTC] Why did Purdue University decide to become an ATP?   [Hartman] The PLM Center at Purdue decided to become an ATP after lengthy discussions with Alister Fras

how to creat a spiral stair please give a video tutorial

© 2008 Adam Tinworth, Flickr | CC-BY-ND  | via Wylio I just ran into this quote from one famous teacher in recent history, Amos Bronson Alcott: "Our bravest and best lessons are not learned through success, but through misadventure."   No doubt this hits the point and I am sure all of you have learned from a misadventure at one time or another. Lessons learned from life can be tough sometimes, but they will teach you something you will certainly never forget.   For software training as well as any other learning exercise in your professional life, you might not want to go this route, though.   Making mistakes in business – especially in our world of product development – can be costly. Mistakes cost you precious time when you are already under pressure to bring a product to market in time or have to meet a tight project deadline. If you need to do something and you cannot figure out the best way of doing it, mistakes can cost you patience. In the worst case, they

Anyone else seeing this?

Only 250 Characters allowed on the surveyfor the question "What is the most Challenging aspect of using PTC TechSupport"? SoI am heard,I am posting my first non-culled response before being told a character limit existed.The India call center solution you guys implemented 20 yearsago is about the same now as it was then, marginal at best. Academic trainingon the software is only one aspect of support. The intelligence of all theMasters of Engineering Techs has never been in question. In fact, you guys shotyourselves in the foot and head when you believed without an AdvancedEngineering degree, the support would be insufficient. You were wrong then andfrom my recent tech support call, it sounds the same holds true? I do not knowif you still require the Academically Brilliant need only apply but if that istrue...big mistake. The fact they posses very little actual real worldengineering experience results in Tech's reading scripted answers. The otherissue is the language and accents are ch

I've been gradually working through all 118 Creo skill quesitons. I have found two that keep getting points taken off, but I just can't find a way to fix them. For example, the 4th surfacing question that uses q3193_geometry.prt. I get the feedback - The feature id $cor_feat_id; cannot be resumed in the user-submitted model.   While I can resume the feature in my model, this appears to be an issue in the grading.    

any buddy define the relation between rope and wires, any video tutorial?

I hear and I forget.I see and I remember.I do and I understand. --Confucius   Confucius lived about 2500 years ago, but many of his statements have unchanged value today and can be applied to many concepts in modern life.  Such as PTC University eLearning… In order to learn, you need to understand and to understand, listening is not always enough. The quotation suggests that the process of learning is more effective if it includes visual and hands-on (i.e. exercise) elements. While this is true for any instructor-led (ILT) class we offer, many people would not expect this from eLearning. On the contrary, people often have the perception of eLearning being “just” an online repository of documents, or demos and tutorials in the best case. At PTC University, we understand that people learn differently and we have thus created our eLearning libraries to serve the different learning styles and needs people have. Each of our eLearning libraries contains many courses with short, mod

Using motion skeletons to attempt to completely animate a worm gear. All parts are already modelded top down, and the motion skeleton is complete. Problem is, I cannot figure out how to get the balls and carrier to rotate correctly (rolling along the track). The ratio of turns from the inside to the bearing carrier is a function of the diameters, and figuring out the ratio will be simple, but I'm having trouble on the actual creation of the Skeleton body. If anyone knows how to do this, or knows of a tutorial, it would be great.

Probably not the most catchy headline for a blog, but this is what we wanted to say – Thank you!   This year, we offered 190+ hours of training sessions and our instructors were running full-day classes as well as two-hour-sessions back to back. We shipped roughly 150 laptops to the Boston Convention Center, just for the training rooms. Quite a logistic task, but absolutely worth it!   We saw great attendance this year and many of the sessions were fully booked in advance. The level of last-minute onsite registrations was higher than in previous years, but gladly, we didn’t have to send anyone away, as the rooms at the venue were large enough to accommodate plenty of observer seats.   We also just received the evaluations from the event website where attendees could give feedback on the trainings they attended. Again, thanks for taking the time to submit your feedback – we appreciate it and will take your suggestions seriously to shape the agenda for future events! &nbsp

Good Day All   Another question re weld symbols.   I am trying to create a weld symbol for a joint containing a bevel and a fillet. I found the COMBINE weld symbol in the library and this looks (to me!) as though I can create a symbol for my requirements. Unfortunately it does not, I can only choose one weld symbol per side whereas I need a bevel and fillet symbol combined.   I have trawled the forum and online training and cannot find a good tutorial on symbol editing. can anyone point me in the right direction or help?   Many Thanks

Will you be attending PTC Live Global in Boston?   Some of you might be local, but for those of you making the long journey away like myself, traveling to Boston is quite the trip. If you have dear ones at home, you will certainly want to pack an extra bag for a few gifts!  I do this trip several times a year and it’s safe to say my home has no shortage of Boston paraphernalia. Have you got your shopping lists ready? Thinking about your loved ones is always a kind gesture, but we also want to be sure you take something home for yourselves. PTC Live Global is our premier networking and training event and we want to support you as much as we can to gain new insight, knowledge and skills. So here comes our special PTC University checklist for this year's event:   Pre-book your training sessions Web registration for PTC Live Global closes on Monday, June 9, end of day. Until then, you can go to the website and pre-register for all our training sessions. This way you can secu

I'm following this tutorial. http://learningexchange.ptc.com/tutorial/2271/importing-and-editing-cloud-point-data-in-creo After I click facet and ok, doesn't appear.

I'm looking for some expert advise or a tutorial on blending. I'm using Blend Protrusion on a complicated shape using multiple sections, after the 3rd section the blend has a mind of it's own and starts to twist whatever way it wants. I can also see this twist starting in the 2nd blended section. I made sure all the arrows are facing in the same direction but this doesn't seem to help. Is there a better way? In I-Deas and NX I used Lofting is there something like that in Creo?Thank you!

Sounds familiar?   Certainly not. Nobody would EVER voluntarily drop their vacation.   But let’s not talk about your next trip to a sunny beach, but about training. Following my most recent blog Training? No thanks. I am too busy., our customer Doug Hippe sent me a private message here on PTC Community with his comments and this conversation is the reason I am writing a follow-up post now…   Doug wrote: “I'd like to add to your post on training.  I too hear this same response from people when I suggest training.  I routinely respond that we find time to remake or re-do something and we find time for employees to go on vacation, how is it we are too busy to train?  While this doesn't work with everybody, it makes them pause and think.”  I absolutely like this comparison! I sometimes find it hard to find time for training myself (yes, Marketers have busy schedules, too) and I am under massive pressure every time I go on vacation - delegate things, fini

Sounds familiar?   A friend just posted this image to his Facebook profile. When I saw it I immediately thought, let’s share with our customers on the PTC Community.     While this image is applicable to many situations we encounter in our lives (my friend is not actually related to product development at all), it also summarizes very well one of the objections people have with training.   We often think short-term. We are busy in our daily schedules. We struggle to get our projects completed on time and, rightly so, fight off any distractions from our regular job tasks. Being asked to step back, take a training class that takes two or three full days of our work week, seems like a luxury we cannot afford.   But shouldn’t we consider the longer-term benefits of training and becoming more proficient?   Improving your skills will allow you to   operate your software faster. No searching for the right functionality and menu items, you will just know wha

hello everyboy,does anybody has any tutorial about 5 axis machining using creo 2.0?

Hi, I’m very new to PTC Creo, but I have used Autodesk Inventor before, so I have a good understanding of the process involved.I have a question regarding reuse/modification of a fairly simple model. The model is a Gearwheel, boss with taper, 2 side plates connecting the boss and the gearwheel and 4+ holes, with a bushing.So my question is, how can I automate this as much as possible, the gear do not need to be correct, it just have to look like tooth’s. So I’m looking for a way to make the model easy to reuse, change a few important dimensions, and patterns.So I’m looking for help/guide/tutorial that covers this, or if someone could help a newbie onto the correct path. My company is using Skeleton-models, so I want to continue with that.

Hi,I have a student version of Creo and am having significant difficulty learning the program. The PTC learning exchange appears to have been arranged completely at random, making progression through a tutorial style system incredibly difficult. As far as I can find, there is no alternative tutorial system provided by PTC or affiliates that guides a new user through the program and how to operate it. As a comparison, the Autodesk Inventor "learning resource" seems well structured and logical in it's approach, at least on initial review.Is there a progressive tutorial system available for Creo 2.0 that I have missed, which is able to teach me how to use the program and it's features?As background, I have used both 2d and 3d CAD packages previously, mostly Rhino and Autocad, neither of which is a parametric modeler. Cheers,

Hello Eeveryone. I am new to creo in general and have just started the PTC online training for Simulate.My boss has me working on a project and wants me to run some structual FEA on some parts.I was following along ok through the training material until it came to the "AutoGEM" command. I do not have a button on my ribbon for this when i open the part that i want to run the analyses on. If i open a new file or bring in a simple block model, the AutoGEM is back....Any ideas on where my AutoGEM is going? Using AutoGEM is the only way the training material shows creating the mesh, so i am kind of lost until i figure this out. The attached screen shot shows that the AutoGEM button is gone from the ribbon, replaced by the Mesh button.Thank you in advance for your help!

Since announcing the new Master Class format on the PTC Live Global Website and also here on PTC Community, we have been receiving many questions by email. These two classes are only open for experienced users, and of course, everybody is curious to find out what the actual requirements are and how to register. Registration is now open through a special link exclusively sent by our Training Advisors. You can continue to email us at - with your questions and we will return your call with further details. In preparation of this conversation, however, here is a short summary of expectations and a synopsis of each class. We look forward to hearing from you!   Model Based Definition (MBD) with PTC Creo 2.0 More and more companies are embarking on the initiative to increase design process efficiency by embedding product definition information into the 3-D model. This three day course covers the necessary skills and best practices to implement MBD with PTC Creo. Day 1: Learn the basics

Training is relationship counseling. No, we are not going totally nuts here, but as it is Friday, a little more lighthearted post won’t hurt!   While doing my regular social media check this morning, I ran into an image on the Engineering page on Facebook. If you are using Facebook, you will recognize it. On your profile, you can enter your relationship status – married, single, etc.   The team who run the Engineering page, posted this picture:   So my questions are:   Who feels like they are married to their jobs? Who cannot stop thinking about your work or take their work to bed at night? Who sometimes fights over little, daily tasks?   So if you compare being in engineering to being in a relationship, then what we do on the training side is truly relationship counseling, as we help you to reduce the daily hick-ups and have your work run smoothly.   Agree?   Have a good weekend!   Bettina