IoT & Connectivity

Hello, Yes it is not enough. Could you find the info about the possible values for the "fillOption"? Thanks

https://www.ptc.com/en/support/article/CS325300 reports on a problem with MQTT we are experiencing too (in Thingworx 8.5). In SSL mode, getting "the specified SocketFactory type does not match the broker URI".That article says "Corrected in MQTT Extension v2.1.2". However, the latest version available for download for TWX 8.5 is 2.1.1. Where can we find 2.1.2 ?   

Hi, I am currently configuring some Advanced Tags in Kepware and I would like to round up some of the values that come up from the machines. For example, if it is 35.5 , round it up to 36 and ranging from 35.1 to 35.4, round it up to 35. Is there a way to do it? What we are looking for is a function or formula to round up a number with standard procedure.When it is 35.5,35.6,35.7,35.8,35.9, round it up to 36.When it is 35.1,35.2,35.3,35.4 , round it to 35.     

Hello All, I wanted to download external file in twx repository using service so basically i need code snippet to download this file in TWX Service using link and save to repo Any help appreciated !   

I have six WorkUnits configured in RTPPM, but the only one who calculate the OEE is the Machine1, all the others machines don't calculate and i don't know why because it looks like the rest is normal. This is the most current error: [PTC.SCA.SCO.MnfgCommonEquipmentUtilsThing].[SetUserDefaultSelectedEquipmentsBySolution_EQT]: Returned the following error : JavaException: com.thingworx.common.exceptions.ModelAccessException: [2,000] Error occurred while accessing the model provider. I will be greatful if someone can help me.    

Software versions: TWX 9.1.14, MFG apps 9.1.1 Hello all, My team and I have successfully set up an Active Directory Directory Service (ADDS), so that users log in with their AD credentials, over an LDAPS connection. We also need to validate a second LDAP user, without logging out and back in. We've tried using the TestConnection Service, but always receive the result of "Unable to decrypt password".  See code example below, where we pull all of our inputs from the (still working) ActiveDirectoryDirectoryService: let table = DirectoryServices["ADDS1"].GetConfigurationTable({ tableName: "Connection" /* STRING */});result = DirectoryServices["ADDS1"].TestConnection({ server: table.server /* STRING */, password: table.adminPassword/* STRING */, protocol: table.protocol /* STRING */, port: table.port /* INTEGER */, userName: table.adminPrincipal /* STRING */}); How do we encrypt the password so that the LDAP server is able to recognize

Hello, I have the Thing which is connected to the mysql database and I am able to retrieve the data to the thingworx mashup by writing the services in the database thing.   So now i need to get the parameters value of the mysql database table in the generic thing where the properties .are there     instead of getting the data from the database thing by fetching the data through the services , can we get the parameters values into thing properties which should be updating every time when the new data is logged in the database.   If anyone have tried this, please help me to sort out this issue.   Regards, Shree  

We get timeout issues when we try retrieve a lot of data from a value streams. This causes the service to fail, and then data cannot be displayed in the mashup.1. How can we improve our services that use queries to handle large value streams?2. Are there limits for the size of the query it should stick to that ThingWorx can handle?3. Are there settings we can configure in Influx or ThingWorx to improve the performance or allow larger queries?4. What best practices can we use to handle large data queries?5. Sometime we see that in the Dev tools network monitor that a service will fail before it reaches the 30 second timeout, is ThingWorx estimating how long it will take and then stopping it running? Some of the errors we are getting from the application logs:1. We get an error 2006 - lnfluxdb2DataExceptionTranslator2. Execution error in service script [*****] :: com.thingworx.common.exceptions.DataAccessException: [2,006] 3. Unknown error occurred. Contact the administrator if this

Hello, I have try to install DPM using Solution Central Subsystem but getting error regarding license so how to know which license required for DPM and how to solve this error 

As per this thread - same issue   Hey @IMM,   Did you manage to access those adresses ? I have the same issue.   Best regards

Is there any ThingWorx built-in API or services for data hygiene? 

In mailserver thing, I need to update/change the configuration by using java script coding. How to do that?  

I want to create a mashup in which I take value from a label, then run a service to manipulate the data and finally display it on another value display widget. But I dont know how to do this.If anyone has some documentation related to this please share. Also let me know where I can learn about services, services creation using javascript and all its function.

In ThingWorx 9.3, we are encountering issue with UTC time. When my application is requesting DB data from MashUp, ThingWorx internally (dont know how it is happening) converting the IST time to UTC i.e., adding 5 hrs 30 mins to IST and showing the data for the converted time range.When we are running the DB SP from the Database directly, the DB SP is returning the result accurately.We are trying to fix the issue in the Apache Tomcat configuration by updating the entry as"-Duser.timezone=UTC+5:30". But no impact. This ThingWorx server resides in the IST time zone.Can someone please quickly guide me. Thank you.

I'm using ThingWorx 9.3.6How can I add more templates to Dynamic thing templates ?I tried add a new  template through a Dynamic thing templates to  a mashup but I notice you have to bind a Entity Name. My question is how I can define an unique Entity Name to this Dynamic thing templates and make it found their own thing template?ThankYou.    

Hi, I want to make a value display to display my property value, but when I want to view the mashup, the value display is not visible. I already checked the visible button but still nothing changed  thanks  

In my mashup, I have dropdown widget. It takes datas from SQL querry, so it shows you a lot of possible choices and you can select one. Unfortunatelly, this list is quite long. So we would like to start type begining of name (eg. DA), and system should show you only selection which starts with this string (so DA01st20, DA01st30, but not DE01st30).  

Hi Guys, I have a req., to bring a dropdown inside tree advanced grid, since it became OOTB for dropdown inside grid, I moved to collection, then the struggle is to manage the tree structure. Any suggestion please...  regards,John

I'm upgrading TWX HA 9.3.5 to TWX HA 9.4 and I would like to know if there are any (ThingWorx specific) instructions on how to upgrade ZK and Ignite in a TWX HA environment? Everything I found is for fresh installs.  Release advisor link: ThingWorx Foundation 9.4.0.0 Release Matrix - PTC Release Advisor Install/Upgrade links:Upgrading ThingWorx High Availability Clustering (ptc.com)Installing and Configuring ZooKeeper for ThingWorx HA (ptc.com)Installing and Configuring Ignite for ThingWorx HA (ptc.com)ZooKeeper: Because Coordinating Distributed Systems is a Zoo (apache.org)Installing Using ZIP Archive | Ignite Documentation (apache.org)Installing Using DEP and RPM Package | Ignite Documentation (apache.org)     

Hi All, I'm a beginner on Thingworx apps and I would like to understand it there is a way to create an integration between MES system and PLC (OPC) using kepware/thingworx. The idea is to read data form MES (es. SQL query) elaborate the data and then write result in a PLC tag (OPC). In the same way I would like to understand if there is the possibility to read data from PLC and send it to MES sistem via Restfull API calls. So my idea is not to create something relate to Analytics or enable AI, but a real-time system that work as integration layer beetween MES and PLC (in both directions). Is there the possibility to build something like that usign Kepware+Thingworks? Thanks in advance!  

Hi    I'm trying to follow the new custom CSS syntax for Part @supports (ptcs-style-unit: "PTCS-BUTTON.primary") { [part=label] { color: Blue; font-style: Italic; } }   Which affects all the buttons in the mashup    How to apply this custom CSS for specific button using CustomClass property    Thanks in advance   /VR

There are around 1200 assets to be connected to Thingworx platform from Kepware Gateway. Understand we can create entity and bind the tags from Industrial connector thing. Please suggest if there is any accelerator app which can automate creation of things through Kepware Industrial connection gateway thing.   

i've a file in repository in which i need to remove some lines and add new line the deleted line.   i've got the text inside the file using loadText snnippet. Now it need to change some text inside the file.    How we can achieve this.   Thanks in Advance!   Regards, Keerthivarman  

I am trying to send data from Teltonika RUT955 to ThingWorx server and getting the below error - any idea how to fix this.   [WARN ] 2023-06-20 12:15:54,297: SDK Version: 2.2.1[WARN ] 2023-06-20 12:15:54,298: TLS Library: OpenSSL[WARN ] 2023-06-20 12:15:54,299: TLS Library Version: 1.1.1t[WARN ] 2023-06-20 12:15:54,301: FIPS Capable[ERROR] 2023-06-20 12:15:54,334: twWs_Create: Error creating BSD socket to be used for the websocket[ERROR] 2023-06-20 12:15:54,334: twApi_Initialize: Error creating websocket structure, retrying[ERROR] 2023-06-20 12:15:59,352: twWs_Create: Error creating BSD socket to be used for the websocket[ERROR] 2023-06-20 12:15:59,353: twApi_Initialize: Error creating websocket structure, retrying[ERROR] 2023-06-20 12:16:04,362: twWs_Create: Error creating BSD socket to be used for the websocket[ERROR] 2023-06-20 12:16:04,363: twApi_Initialize: Error creating websocket structure, retrying[ERROR] 2023-06-20 12:16:09,374: twWs_Create: Error creating BSD socket to b

I'm doing the demo case on Thingworx CWC 3.1.1 . and try to import the SerialNumbersRefer this link :https://support.ptc.com/help/thingworx_applications_setup/r1.0/en/?_gl=1*6fhmig*_ga*NzY0OTIxOTMuMTY3MzYyOTMyOQ..*_ga_1QBT6P6HR1*MTY4ODEzODcyOC43OS4xLjE2ODgxMzk3NTAuMC4wLjA.*_ga_CBN5QVB9VJ*MTY4ODEzODcyOC4xMy4xLjE2ODgxMzk3NTAuMC4wLjA.#page/applications_setup/Common_Endpoints_Config_SN_Cust_Service.html#I don't found the Things name and the Service name to import the JSON value{"SerialNumbers":["Serial1","Serial2"],"WorkOrder": "WorkOrder1","ErrorCode": 0,"ErrorMessage": "Success"}Please recommend how to import SerialNumbers.Note: I saw "Job Order Import" using the Things Name : PTC.FSU.CORE.JobOrder.EndPoint_TGand service name : ImportJobOrder_END from this link and work wellhttps://support.ptc.com/help/thingworx_applications_setup/r1.0/en/?_gl=1*6fhmig*_ga*NzY0OTIxOTMuMTY3MzYyOTMyOQ..*_ga_1QBT6P6HR1*MTY4ODEzODcyOC43OS4xLjE2ODgxMzk3NTAuMC4wLjA.*_ga_CBN5QVB9VJ*MTY4ODEzODcyOC4xMy4xLjE2ODgxM