IoT & Connectivity

Hi members of the PTC community, I have a couple of questions regarding trying out the products and solutions of PTC. Basically, my company is exploring some possible directions for innovation, one of which is IIoT, and to verify the feasibility of the said direction we are thinking about creating interconnectivity and interoperability for the heterogenous devices in our new headquarter. Some of the products from PTC catch our eyes, including Kepserverex and Thingworx Foundation. For Kepware I can easily find the download link for the trial version of Kepserverex and it works like a charm, so I can get a grip of what IS Kepware and understand what it is for. But for Thingworx Foundation, I don't even get the foggiest idea of what IS this, as I can't find any information about where to try out Thingworx or purchase it and the only official trial link for trying out Thingworx has been shut down as early as January 2022. I have left my contact information on the PTC website and reached ou

I want an API to delete all the files present in the SystemRepository. please help me over here.   

Hi, can show a mashup example on using Auto Refresh function. A 5s Autyo Refresh function is configured, but do not know how to bind it to get data refresh. ThingWorx 9.3.1-b156.   

How to download trial application of Thingworx? I don't find in thingworx developer portal.

Hello Team,Some of my sql services takes much time to load and it gives following error Error : "Execution of Script terminated after : 89 seconds. Timeout configured for 60 seconds."For this I need to increase service execution time for this 2 approaches I know :1) Sql Service ---> Service Info ---> Time out Interval (sec)2) Platform-settings.json ---> define script Time-outq1) In my case we have not defined any script time-out in platform-settings.json file. What is the default timeout interval taken in this case ?q2) From Thingworx composer, how can we view service/script time-out details ?  Regards,Sid  

For one of our client we need to follow an architecture where Thingworx will be using Influx DB as a persistence provider. As per PTC document, Influx DB is not supported on windows machine. For internal testing purpose can we use dual boot machine and  install Influx db on unix side for storing time series data and rest will be stored on windows postgre sql as Thingworx app is already installed on windows machine. Just wondering if this architrcture is possible in practical. Any thoughts would be greatful. Regards,Sid 

How can I get Thingworx Remote Thing Property Change History details : From Thingworx Composer---> Remote Thing ---> Change History Tab/Page I am able to view last few days entry only but I need to check past 3 years data what all new properties were added and which user added those properties. Attaching you screenshot of Change History Tab which I am refering. Any help would be grateful.   Regards, Sid      

Per best practices when creating an extension, I created a Permission Editing Service to run after import. As I have a lot of Templates and Shapes, I used a lot of Instance Permission Setters. These worked as intended and the Template and Shape Permissions have been set properly. My problem is that they do not appear to be updating the Instanced Things' Permissions that I need them to; these permissions are blank. Is this normal? Does it not matter that the Instanced Things don't have an updated Permissions list? Do the Instance Permissions only work in certain scenarios? What should be my next course of action? Do I need to bite the bullet and update the Instanced Things' Permissions individually?

 Hello Team, I'm looking for fetching data into thingworx from hostlinger databse, im using the thingworx version 9,3. i've tried all the articles related to external data base connection with thingworx but none of them worked, have any one faced the issue and solved it. Kindly help me with the issue.  

We are having a mashup with Image and shape. Please refer below, Here Green and Red are shape widgets placed on top of Image widget. The mashup tree as follows, Here is my question, As we know field set is kind of panel so that is static. But, we are in need to make responsive mashup with image and shape widgets. Is that possible? any workaround there?   I referred following posts/articles, it seems not possible to do. Z-Index in Responsive Mashup Overlapping widgets - "Container supports only one responsive widget" Please suggest any idea or workaround.    

if I fixed the container then it will remain same in all resolution. and If I choose this, the entire screen get move when I click on the datepicker.            

I need to simulate data in value stream instead of hard coding the value in property. what would be the best approach to get this done. Feed new data into value stream once in every minute. Sample data as follows:[{"f":"260.0","v":"1.9"},{"f":"378.0","v":"0.1"},{"f":"441.0","v":"0.2"},{"f":"448.0","v":"0.2"},{"f":"685.0","v":"0.2"},{"f":"851.0","v":"0.4"},{"f":"921.0","v":"0.2"},{"f":"969.0","v":"0.3"}][{"f":"769.0","v":"0.1"},{"f":"784.0","v":"0.1"},{"f":"797.0","v":"0.1"},{"f":"859.0","v":"0.1"},{"f":"867.0","v":"0.1"},{"f":"887.0","v":"0.1"},{"f":"893.0","v":"0.1"},{"f":"897.0","v":"0.1"}][{"f":"229.0","v":"0.3"},{"f":"260.0","v":"0.2"},{"f":"264.0","v":"0.2"},{"f":"268.0","v":"0.4"},{"f":"272.0","v":"0.2"},{"f":"452.0","v":"0.2"},{"f":"851.0","v":"0.3"},{"f":"913.0","v":"0.3"}]  

Hello, My company is developing an IIoT Lab using the Thingworx platform + Extensions.Our objective is to learn and demonstrate internally the power of the PTC solutions. We will use this Lab to gather new projects, using it for demonstrations to our clients. We already imported many demos that we could find here and that are demonstrated here.We couldn't help but notice that some demos are using the SCP Accelerator, even though information regarding its installation and configuration are hard to find. So our question is:The SCP Accelerator is still an active offering from PTC? We started doubting it after seeing this post on the community and this post of the field academy news saying some training related to SCP is being retired.In case the product is still up:How can we request an evaluation?Is there a documentation for its configuration and installation, as for other products in here? 

Is there a way I can automate the KepwareServer ex enable API configuration setting during install OR after silent install is complete ?. If there is a config file then I can write a script to update that setting and enable the Kepware API connection.  We have around 200 Kepware server's that we have to setup via automated scripts. It will be a very time taking job to use the UI to set the configuration API setting to Yes to all the serves Just to enable the config automation.    

I am working on a mashup and one of the things we would like to display is if a factory floor machine is up. We would like to determine this by pinging the IP address of the machine. We would also like to use this process to check the status for other devices that are on the factory floor. Is there any way to have a mashup ping an IP address? If so, where can I find information on how to do this. If not, what are some options people have used to try to determine if a machine / device is reachable?  I don't have much Thingworx experience and apologize if this is something that has been answered before. Thanks,John       

Hi all, I'm testing the Store and Forward feature in KepserverEx. The idea was to test whether it is possible if the data stored in local disk whenever the connection between KepserverEx and Thingworx is down, can trigger a DataChange Event on Thingworx to execute a service once the connection is restored. The service is to process the raw data from Kepware and store it to our DB. To test the accuracy of the data, we also logged it using Value Stream in Thingworx. According to this article, this scheme should work. Based on our test, we found that the value stream worked properly and the DataChange event triggered the execution of the service. But, for the data that was forwarded from the storage (it was stored due to disconnection between Thingworx and Kepware), rather than executing the service for each value that triggers the DataChange event, we saw duplicate results in our DB. It seems like the event was triggered multiple times based on the DataChange from Kepware but t

We have several instances of ThingWorx and would like to utilize Azure Key vault. Is there a built in way to easily integrate ThingWorx to read from Azure Key Vault? We have enterprise databases used across instances, so when we migrate each one from Dev/Test/Prod we need to update the passwords. Unfortunately we are unable to use Solution Central.    

I have recently installed Thingworx on my local machine, I am getting error when I am creating any new entity and saving it.Error on Thingworx Composer  :auto;"> <div class="widget-content widget-image undefined" id="error_Image-1"> <img src="/Thingworx/images/ThingworxLogo.png" alt="Errors"/> </div> </div> <div id="error_Panel-1"> <p>500 Unexpected Error - Contact your system administrator for more details</p> <a href="/Thingworx" onclick='clickAndDisable(this);'>Back to Composer</a> </div> </body> </html> Error in Application Logs : [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-8] org/apache/tomcat/util/http/Parameters$FailReason Error in Error Logs : [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-9] org/apache/tomcat/util/http/Parameters$FailReason Thingworx Details are as under : Version :&

How to retrieve all roles/groups a user is associated with - Thingworx. 

Hi PTC community & friends, Recently, I have tried to upgrade my Java version to 11 from Java version 1.8 and new JRE 11 folder is available under java folder just like how Java 1.8 version used to be. I have modified the Tomcat JVM path after upgrade to new Java 11 path upto jvm.dll.. I have set the JAVA_HOME variable and PATH variable as suggested in thingworx 9.3 upgrade documentation.  After all the above steps, when I tried to start tomcat via service, It fails to start. Upon checking on system event logs. I see following message as below "The Apache Tomcat 9.0 Tomcat9 service terminated with the following service-specific error:The system cannot open the file." Please provide your inputs.  

Trying to connect to an L30ER through an L310ER in Dual IP Mode. KEPServerEX Version is 6.10As close as I can tell, the ID should be:<10.10.10.1>,1,[4,192.168.1.2,1],0However, I get an Invalid Device ID I can connect through Ignition's OPC server with a connection path of. 4,192.168.1.2,1,0, but I'm not sure how that translates to KEPServer's ID. 

Hi Team,    I found that we can use Oauth2 for Integrating 3rd party tool with Windchill by an official document, is anyone have any idea about the tool integration where we can use another Authentication mechanism instead of using Oauth2?   If yes then please help me with the same.    Regards  Anurag Bisen             

Hi All,   Where can i download Advanced Grid Widget (Package Ver. 4.0.2)Extension please?   Many thanks in advance. Koray    

Hi,We have successfully installed AMU in our local system & also core configuration done as per the steps given Core Functions Confuguration ,by importing json file with some randomly filled spreadsheet values in thingworxapps database and listed equipments in spreadsheet are displayed in the Equipment Configuration Tab. After that we are facing issues with the next step in advanced settings, in event sub type & the industrial connection selection in drop-downs and also in other process of attribute configuration & asset monitoring. Kindly provide next following steps of configuration to monitor 1 machine with their parameters & alerts for project exploration purposes. Please refer attached images FYR.     Thanks in Advance    

Dears, I am using KEPServerEx 6.9 and version is V6.9.572.0, where can I find the OPC UA client version? I must use up OPC UA 2.0 to connect the equipment thank you!