IoT & Connectivity

Hello everyone,   this is a follow up to this and that post as there was no solution suggested. The related support article suggests to turn off the feature as a "workaround".   As I am currently working on Thingworx 8.4.4 I am afraid the only option I have is to upgrade to 9.x? Can someone report if the issue is resolved in the latest releases?   Thank you Benny

Hi,When trying to call CreateDataShape on EntityServices from SystemUser, i get this exception:"Unable to process import: Not authorized for Create".   If i give the execution permission to the System user on this service, it doen't change anything. Could someone tell me which specific permissions i need to give to be able to call the CreateDataShape service ?   Thanks for your help.

I want to reduce bar width in bar chart widget, i am currently using thingworx 9.1 version. I tried with all style properties but cant able to reduce bar width. Please check attached images for reference  

yesterday, I installed local version of 90 days. but now I am not able to login localhost:8080/Thingworx/    I am sure about password and using "Administrator" as user.   please help me out, Thank you.    

Hi,   I need to customize List widget to reduce list-item min-height to 20px and reduce padding around item-checkbox to 3px.    I tried multiple attempts like one below to access the part(list-item) and part(item-checkbox). I could not find a solution.    .widget-ptcslist::part(list-item) {min-height: 20px; }.widget-ptcslist::part(list-item-item-checkbox) {padding: 3px; } Any solutions would be helpful. 

Dear Community,   Now there is a demand, when the alert reaches the condition for more than how many minutes to trigger an event, the way I currently think of is to use Timer to control, but if there are a lot of alerts, will there be performance problems? Or is there a better way to deal with it, thank you!   Best Regards, Chason

In an organization, 3 organizational units were created. All units having individual UserGroups. The users in one UserGroup should not be added to another UserGroup. How to achieve this?

  The below image is part of a demo “ThingWorx Analytics Enablement Step 2: Use Case Discussion”       The prediction of time to failure, in this case 356 days, is among the functionalities shown in this demo for the ThingWatcher, but in the documentation of this module the time to failure prediction is not reported.  In summary, the question is, it is possible to predict the time to failure using only the anomaly detection module? If so, which functionality of the module is used for it and if case that is not possible, which module of thingworx was used to get the time to failure prediction?

I’m interested in predict anomalies in a process that works 24/7, but for training, I only have data of two days for each week, as depicts in the image below:  Considering that I have several months of data and the timestamps for each sample, is this data enough to properly train an anomaly detection model? 

Hi Team,   Suppose I have a set of entities under some project and I want to change the model tags of of all the entities under that project with some custom service (without changing the vocabulary terms), what would be the snippet for this custom service?   Thanks in advance.

Apache Tomcat 9.0 ThingWorx-Foundation fail to start showing following error.  

Does thingworx license is a file? how to generate and use that ?

When importing the "ThingWorx-Apps-9.0.0-01-extension-dependencies.zip" file, I receive error in the next extensions:TWX_Converge_Core_ExtensionPackage:9.0.0infotableselector_ExtensionPackage:2.0.0   In both cases I receive the same error:Extension : A newer version of infotableselector_ExtensionPackage is already installed: infotableselector_ExtensionPackage:2.0.0   I have installed infotableselector_ExtensionPackage:2.2.0. When I try to delete it, I receive the next error:Unable to Invoke Service DeleteExtensionPackage on PlatformSubsystem : Cannot delete ExtensionPackage [infotableselector_ExtensionPackage] because the following ExtensionPackages depend on it: [TWX_Converge_Core_ExtensionPackage]   When I try to delete TWX_Converge_Core_ExtensionPackage, I receive the next error:Cannot delete ExtensionPackage [TWX_Converge_Core_ExtensionPackage] because the following Extension Entities are still in use: [entity: PTC.Resource.TemplateDataShape, used-by: Thing : PTC.SCA

Hello, we are facing this issue Thingworx shows times with 2 hours less, retrieving the dates on the platform, and 2 hh more retrieving dates from the database (See attaches). ThingWorx version 9.1.1-b483.The VMs & MSSQL are in CET. They are in the same industrial infrastructure.The data in the SQL table is in CET. Is it possible to change the timezone into the platform/tomcat?   Thanks in advance Pier    

Hi Team, I tried to import the attached progress gauge extension (took from one of the community post) but it's not working for me. I am seeing below error in Application Log.    ERROR [widget] "CustomCSS" widget type is missing required member widgetProperties()   I am not sure how it worked for other user. I tried to clear browser cache, marking 'Enable Beta Mashup Features' to true in platformsubsystem configuration but still not working.    Can you please help me what need to be fixed here.   Thanks, Krishna.      

I am trying to duplicate the mashup PTC.SCA.SCO.AssetMonitor.C_AssetDetailContainerMashup_9.1.0_02. I want to duplicate it so that I have an option of going back to the original version in case my customizations get messed up.   However, when I duplicate the mashup and try to save it with a name such as PTC.SCA.SCO.AssetMonitor.Customer_AssetDetailContainerMashup_9.1.0_02, I get a dialog with the following message: Entity cannot be added to an Extension Project: PTC.SCA.SCO.AssetDetail.Display

Hi,   I would like to get unique Things Properties from query service. I don't want to use infoTable.Distinct() Example below... ThingName Property(name of property is custom_pro) t1                "abc" t2                "xyz" t3                "abc" t4                "xyz" result should be {abc, xyz}   Kindly let me know or any suggestions.   Thanks Gopi

Iam using BackbuttonWidget-Extension in Thingworx to navigate to the previous page. It is working fine in all OS softwares. But the image of the backbutton is visible only under Windows OS but not in Ubuntu OS. What will be the reason ??

I have 10 field definitions in a DataTable. If I added rows of 2 field definitions, remaining 8 field definitions should be filled with the default values stored in the datashape of the datatable. How is this possible?

I need ghost entities extension for thingworx 8.5. If anyone had, please provide me.

Hi everyone,   I don't get why my "TestMQTT" Thing doesn't connect to my MQTT-Broker.   Basically i did this: I created a NewThing with ThingTemplate "MQTT" in Configuration I tried to use "test.mosquitto.org" with 1883   This should be enough to get the "green connect icon", or do I miss something? I use ThingWorx 9.1.0 and MQTT_Extension 2.1.0.   Thanks for any kind of help!

Hello,   ThingWorx version 9.1.0.   I need a wiki page with different access based on user permission.   Typical use cases could include: - "Admin" user to do all operations (add/delete/edit wiki pages) - "Basic" user to only view wiki pages - "Advanced" user to view wiki pages, insert comments and rate some specific pages - wiki page access/visibility only to certain users - possibility to add attachments to a wiki page (pdf, images, ecc.)   Is any of such functionalities supported in current Wiki Widget and Wiki Thing Template? What are the plans for additional features development for this widget?   Best, Pietro Gonizzi

I am facing the following issue- the mailserver template is not available in the thingworx localhost. Is there any alternative to generate it?   Thank you.

Hi everyone,   Maybe you got my email, I just wanted to post this also here.   I built a CSS generator for a few widgets, 8 at the moment. This is on a cloud instance accessible by anyone.   Advantages:      - don't have to style buttons and apply style definitions over and over again      - greater flexibility in styling the widget      - you don't have to write any CSS code   The way this works: you use the configurator to style the widget as you want. Use also a class to define what that widget is, or how it's styled. For example "primary-btn", "secondary-btn", etc. Copy the generated CSS code into the CustomCSS tab in ThingWorx and on the widget, put the CustomClass specified in the configurator.   As a best practice, I'd recommend placing all your CSS code into the Master mashup. And then all your mashups that use that master will also get the CustomCSS. So the only thing you have to do to your widgets in the ma

I want to show Progress (Loading GIF) while any File is being Upload using File Upload Widget in TWX 8.5. As there is only 2 Events available for File Upload widget i.e. UploadComplete and UploadFailed not able to get trigger when actual Upload is Started. Currently I am doing it based on FileName Property whenever there is a Selected File I am showing Image and once the UploadCompleted is triggered I am hiding the Image, but problem with this approach is as soon as user select a file, Image is set to Visible irrespective of whether User Clicked on Upload Button of File Widget. Have attached a file for Reference.  Any help or suggestion is appreciated, Thanks.