IoT & Connectivity

Hi,   There are many Thingworx SQL errors in ApplicationLog   2019-11-28 03:14:18.840-0600 [L: ERROR] [O: c.t.p.m.MssqlModelExceptionTranslator] [I: ] [U: System] [S: ] [T: FileTransfer-3] [message: Violation of PRIMARY KEY constraint 'file_transfer_job_pkey'. Cannot insert duplicate key in object 'twschema.file_transfer_job'. The duplicate key value is (08ec7aa0-1844-4ac7-bd31-71d8271f30d3).] 2019-11-28 03:14:18.840-0600 [L: ERROR] [O: c.t.p.m.MssqlModelExceptionTranslator] [I: ] [U: System] [S: ] [T: FileTransfer-18] [message: Violation of PRIMARY KEY constraint 'file_transfer_job_pkey'. Cannot insert duplicate key in object 'twschema.file_transfer_job'. The duplicate key value is (5de4e265-4319-439d-bc24-ffeeb9f89da6).] 2019-11-28 03:14:18.840-0600 [L: ERROR] [O: c.t.p.m.MssqlModelExceptionTranslator] [I: ] [U: System] [S: ] [T: FileTransfer-17] [message: Violation of PRIMARY KEY constraint 'file_transfer_job_pkey'. Cannot insert duplicate key in object 'twschema.file_tran

Hi , I found the  comboBox view of List widget can only display the data for the 1st time ,  the bounded service return different data for the 2nd time then the list display empty.   The dropdown view doesn't has the problem , but it requires panel so is not responsive .      Is it a known issue ?    Thingworx 8.4.2.    Regards, Sean

Hi,   I know c.t.s.f is com.thingworx.security.filter, but i wonder what is E?   My Bests, Hung Tran  

Hi,   There are many errors during the ThingworxServer starting 2019-11-28 03:14:59.497-0600 [L: WARN] [O: c.t.s.s.w.WSCommunicationsSubsystem] [I: ] [U: SuperUser] [S: ] [T: WsCommunication-9] Could not dispatch async service request [NotifyPropertyUpdate] : null 2019-11-28 03:14:59.506-0600 [L: WARN] [O: c.t.s.s.w.WSCommunicationsSubsystem] [I: ] [U: SuperUser] [S: ] [T: WsCommunication-6] Could not dispatch async service request [NotifyPropertyUpdate] : null 2019-11-28 03:14:59.513-0600 [L: WARN] [O: c.t.s.s.w.WSCommunicationsSubsystem] [I: ] [U: SuperUser] [S: ] [T: WsCommunication-4] Could not dispatch async service request [NotifyPropertyUpdate] : null 2019-11-28 03:14:59.514-0600 [L: WARN] [O: c.t.s.s.w.WSCommunicationsSubsystem] [I: ] [U: SuperUser] [S: ] [T: WsCommunication-3] Could not dispatch async service request [NotifyPropertyUpdate] : null 2019-11-28 03:14:59.514-0600 [L: WARN] [O: c.t.s.s.w.WSCommunicationsSubsystem] [I: ] [U: SuperUser] [S: ] [T: WsCommunication-

Hi,    I got a timeout issue when saving/executing the test flow .  Any idea about it ?    Thingworx 8.4.2    

Hello,   I'm on Thingworx 8.4 I'm trying to create application key with a service, but unfortunately some user can't do that.    Previously, I had this error : Unable to process import: Not authorized for CreateSo I went to Permission -> Collection -> Application Key -> Design Time and add user and give it the rigth to create and delete.   But now, I have this error : Import Failed: Unable to create applicationKey: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]]   Some users (Administrator, or users in Admin group) could do this action without problem   Do you have some information about this please ?

Hi,  I want to use thing services to get Mashup name. how to do that?

I'm trying to create an asset in the Asset Advisor App. What is the name of the thing I should use for creating assets? And what is the name of the service I should use? Thanks.

May I know how to get Value "23" based on Category "Outstanding PTPP" and pass value to another Datatable using for loop?

Hi , How to differentiate between Pad and PC  in thingworx ?  I set the Home Mashup and Mobile Mashup separately, but it always display the Home Mashup instead of the Mobile Mashup when I use Pad to login , whatever using iPad or android Pad .       Why do I need to differentiate between Pad and PC ?  Because of  the bug https://community.ptc.com/t5/ThingWorx-Developers/Critical-Issue-Collection-widget-CANNOT-scroll-in-Android-Pad/m-p/628184#M39411  ,  I have to create Static mashup for Android Pad and another mashup for PC.    version-- Thingworx  8.4.2 Android Pad / iPad / Chrome / Safari /Firefox.    Regards, Sean

Hi Guys,   I am currently developing an Iot + Vuforia studio project that is being used on tablet. Is there a chance for us to create a button or link in thingworx to open vuforia view app directly from the dashboard.    Thanks 

Hi All,     I just want to know which user is changing the Log Level of Thingworx Logs. Is there any way to restrict the user so that they will not changed the Thingworx log level Settings. Please help me,.      

Hi,   Can we upload images from REST API or Postman into Thingworx Repository. I am looking to upload files from Postman. Is thingworx services accept the files ? Please let me know if it is possible.  

The intend of this post. This post is for the user who want to validate that, the ThingWorx Analytics Services related to Confidence Models work successfully. Underneath video walk through the steps to validate the Services via a non-supported PTC Mashup. The intend of this video is uniquely to validate that, Services related to Confidence Models works successfully.  What package files are used in the video? The Mashup entities and dataset used in the video, is attached to this post. Feel free to download the files and test on your machine. Why use Confidence Models? A confidence model is a way of adding confidence interval information to a predictive model. Statistically, for a given prediction, a confidence model provides an interval with upper and lower bounds, within which it is confident, up to a certain level, that the actual value occurs. During predictive scoring, this measure of confidence provides additional information about the accuracy of the prediction. More informat

Hello! I have several database  things with the same configurations, that is, the same database users and passwords for them. When the user password is changed in the database (this happens every few months for security reasons), I have to go into every thing and change the passwords there manually.   Is there a way to make some kind of shared configuration for a few things? I tried to use the configuration tables, the documentation says that changing the configuration table data is not inherited.   Thanks in advance!

I have a requirement to include am charts in the thingworx. Is this possible by including amchart libraries and creating new custom widgets? Any insight in this would be helpful.

Below is the error i am getting if i try to import manufacturing app extension(8.4.3) in Thingworx 8.4.3. The extension dependencies is importing but the extension import is giving the below error.   KEPServerMonitor-customization-8.4.3-00-extension:8.4.3 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.3 sco-AlertMonitor-customization-8.4.3-00-extension:8.4.3 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.3 AppHomePage-extension:8.4.3 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.3 SCO_Common-customization-8.4.3-00-extension:8.4.3 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.3 SCO_Common-extension:8.4.3 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.3 AppHomePage-customization-8.4.3-00-extension:8.4.3 Could not find extension (Remote

Can new pages be created and added to Manufacturing App, to build a new application on top of it.?

I have created an extension that contains only entities and a metadata.xml file. When I import this extension the entities are also imported on Thingworx platform, however, they are not editable. Is there any flag which I can set so that the entities can become editable after importing them from the extension?

FAIL - Application at context path [/Thingworx] could not be started

Hi I am Peter, I am currently working on to get data's of Air Conditioner to Thingworx . I am not able to get data's Can anyone please guide me into this

Hello, we have defined a Thing with MQTT Template, receiving packets from MQTT broker. Packets are coming and stored in a stream, but sometimes packets are lost. We know that these packets have been sent from the MQTT broker but we don't find them in the stream. The packet is received into a JSON property, and the subscription (defined on data change) read the JSON and transform it to store into the stream. Any idea ? Many thank Dimitri

Hello everbody,I have a little problem with the PTC.ISA95.PhysicalAssetThingTemplate after I updated to 8.5.When I go to Manufacturing Apps, Configuration an Setup and try to a new Asset or Site there is an error."The default status configuration in the following template is invalid: PTC.ISA95.PhysicalAssetThingTemplate. Fix the template in ThingWorx Composer to create this type of equipment."Also for Site it´s nearly the same except the tung template is the one for the Sites.I check what the problem is and it´s because of the service GetStatusExpressions in these ThingTemplates.Also in the scriptlog I have these errors:- Error in: PTC.SCA.SCO.DefaultShiftManager.GetSites javascript service- Error in: PTC.SCA.SCO.DefaultStatusManager.ReloadStatusDefinitions javascript service- com.thingworx.dsl.exceptions.DSLRequestProcessingException: Execution error in service script [ValidateDefaultStatusExpressionsByTemplate] :: TypeError: Cannot call method "Query" of null

Hi,  May I know I to using services to get mashup name? in my scenario, when I selected row of grid, it will go to different Mashup page.   So far I have created one datashape, which including ID, MashName(String type) and MashPrm(MashupName type). I need to create one infotable based on this datashape and send selected row to infotable as input. but in services, I use getProjectName(), which I want to get mashup name. but the result returned is empty. how to do this coding?

Hi, Does anyone know the reason why redundancy master frequently failed as error reported in the log below We has redundant OPC client that pulling data from 2 redundancy master.    10/31/2019 2:37:29.902 PM Error AdvDsOPCConnector.exe (3356) Unable to retrieve status for server 'Kepware.KEPServerEX.V6' on primary machine '105.168.4.3'. Server communications has been lost.10/31/2019 2:37:29.902 PM Information AdvDsOPCConnector.exe (3356) Disconnected from 'Kepware.KEPServerEX.V6' on primary machine '105.168.4.3'.10/31/2019 2:37:32.454 PM Error AdvDsOPCConnector.exe (3356) Unable to retrieve status for server 'Kepware.KEPServerEX.V6' on secondary machine '105.168.4.7'. Server communications has been lost.10/31/2019 2:37:32.455 PM Information AdvDsOPCConnector.exe (3356) Disconnected from 'Kepware.KEPServerEX.V6' on secondary machine '105.168.4.7'.10/31/2019 2:38:14.623 PM Information AdvDsOPCConnector.exe (3356) Connected to 'Kepware.KEPServerEX.V6' on primary machine '105.168