IoT & Connectivity

  How to read Texts from images in thingworx? is there any direct functionality to read texts? is there any extension available for this?  i have this link but for this need to install thingworx flow  https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Integration_Orchestration/Azure/ComputerVision.html without thingworx flow how to get this done?      

Dear PTC Community, My collegue having an error "failed to start runtime in service mode. the service cannot be started either because its disable or has no enable device associated with it"  after adding few points in KepWare OPC Server. Attached image for reference. KEPServerEX 6 Need kind advice from community here that have experinced this issue and solved it.  Thanks,Nu'man

Hello, I am creating a mashup with a dropdown widget that is supposed to filter the rows of my grid widget by their "state". When I used a regular dropdown, it was working perfectly and the table only showed the results I wanted.  I want to switch to multiselect so that my users can click more than one state if they want to see results for 2+ different states at once. When I tried to enable this with multiselect, the grid widget in my mashup did not reflect the selections.  What should I do to enable multiselect and have my grid reflect all of the user's selections? Thank you!

I have a infotable in my things project, under properties and alerts, i want to display my infotable in a grid in a mashup, is that possible or only if i have a data shape?

When checking the exported PMML file of a model trained with just 1 neural net learner, configured to use ReLU, I'm noticing that all activation functions (apart from the output) are declared as logistic. How can this be? Maybe I'm interpreting the PMML file wrong, but I've checked the whole file and there's no mention of ReLU. I've done a lot tests and I'm not getting that parameter to change in the PMML file.

Hello I am using some customized fonts in our thingworx on premise instance and facing the language issues now after importing it .The issue is abrupt with some of the widgets where its mix of both the languages. Thanks

Hello I am trying to setup integration runtime and while doing so i am getting following errors [Client-EndpointMonitor-1] ERROR c.t.c.c.c.n.NettyClientConnectionFactory - Exception occurred while connecting to serverjava.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete Any help will be appreciatedThanks

A datashapes with number datatype fields attached to datatable. Now i want to add value '0500', '0820' instead of '500','820'. How to do that ?

We have program using Kepware software for talking with PLC. But the program stop every 2 hours as described if Kepware is running evaluation mode. But looking into License utility . License = Good  Are there any logs where to see why ? Windows event logs says nothing....

Hello community,I started playing around with KEPServerEX recently (latest release: 6.16).Datalogger is super simple to configure for basic purposes. Now, I am trying to do some advanced escenarios where data needs to be saved using a stored procedure. Is this possible to accomplish?Before stored procedures, I tried using a dummy SQL view (MSSSQL) with a "INSTEAD OF INSERT" trigger in order to mock the idea to write to a single table but that SQL trigger view is not being fired through Datalogger... The purpose of all this is to have a single Log Group that writes to different tables based on a condition that I define. A simple example that passes information to a SP would be:@action=10, @p1="Hello" -> would write to table "Table1".@action=15, @p1="World" -> would write to table "Table2". Cheers,

We recently stood up a new ThingWorx 9.5.2 server and migrated our data from ThingWorx 9.3.  When we select a Mashup and then Design the Preview does not load.  We get a grey screen with a message that <servername> refused to connect.  We do not see this issue in 9.3.

Greetings, I am working with Thingworx Platform 9.5. We need to create 15 different users, and these users must have the capability to create their own projects and objects, with services and events, but no other capabilities, neither to review system objects nor resources that are unnecessary for them. However, upon creating them and assigning them to the groups "designers" and "developers" and granting the necessary permissions to create projects and use platform resources, they have also been given access to view other projects, and more critically, to create and delete permissions for other entities with complete freedom. Does anyone know which specific permissions I need to deny to limit the capabilities of these new users? Thank you very much for your time.

I need to create table in below format show two products compatibility. So i am not getting which widgets will help to create table with below requirements  

Hi Community experts, I need to create a Modbus TCP/IP Ethernet channel in KepServerEx6 but I am not getting any option to select the channel. It has only simulator type channel available. Could you please help me troubleshoot how to configure any other channel in my kepware.  Kind Regards,Sid

Hello,  I have this error : Device is not responding. | ID='xxxx(ip of the machine)' but when i launch Quick Client i can see data coming from tags. Anyone can help me with this ? I'm using ThingWorx Kepware Server 6 and this is happening only for machines that use Siemens TCP/IP Ethernet protocol  Thanks 

I am working on export Infotable data to excel file. But to send infotable data I am using SelectedRows property of infotable by selecting the checkboxes in the grid widget and bind it to input to custom service developed in Thingworx Extension.  What I need is, instead of SelectedRows property, is there a way to send all data to service without checkbox. Refer the below screenshot.    In the above image, ptcs-grid-5 has various option but not All Data. Appreciate help in advance. 

Dear community,   in a redesign of my Master Mashup I have a menu bar (showing icons) on the left hand side. On hover the bar is extending in its width, revealing the menu item labels. This is handled in css and works well. With one exception: On click a submenu shows up. When hovering the sub menu the menu bar is shrinking back to the original size and the sub menu is lost in the middle of the mashup. I would like to keep the menu bar expanded as long as a sub menu is open.   For this purpose I have checked the DOM tree and have noticed the sub menu (a "ul" element with classes "menu-level1" and "widget-menu-submenu") is attached to the body element. My research on the web led me to the "has" selector, resulting in this css code:   body:has(>ul.menu-level1) .container-menuandlogo { max-width: 210px !important; width: 210px !important; }     I am setting width and max-width if the body has a "ul" element with class "menu-level1". Experts will already notic

I need to use Kepware to convert for a unit of measure. That is, if we pack 4 cups on the lines, I want to count the four as one single unit. How can the tool be used to perform the conversion?

In K8s i am running several services and that should ui should access via remote wisdom and ssh to pods

Hi all,Been using the Kepware Configuration API for a few weeks and am trying to create tags where I customize scaling values (need to divide value by 10). I try to set:"servermain.TAG_SCALING_SCALED_HIGH": 100 The tag gets created and 201 created message is given, but it still shows the default scaling value of 1000.  Wondering what I am doing wrong here and what else I need to do to get the scaling to set correctly for a Kepware tag from the API.  Any advice is appreciated, thanks!

I'm trying to create a mashup that displays an approval list. My idea is to create a "temporary" infotable, which I already have. In another mashup, I have a form where users can make requests. This form populates the infotable with the temporary requests. I'm having trouble creating a mashup that shows the approval list, which will have two buttons: accept and deny. The accept button will copy the information from the temporary table to my core table. I realized that to create the approval list mashup, I needed to create an infotable. Now I'm having trouble transferring the existing information from the infotable to the data table.

Our project is considering using KEPServer but I still don't know the process to bring KEPServer from development environment to real use. Please let me know what documents I should look for and where to find this answer. Thank you.

Hello,We need to connect an equipment to KepServer using the protocol ZMQ.Would it be a solution with KepServerEX?Thank you

Hi, I have a Kepserver with some Datalogger sending parameters to SQL,  for some reason at a specific moment one of the Dataloggers stop sending data to SQL buy the others Dataloggers still work fine. all of 4 Dataloggers have the same SQL Database table configured. they were working oks but at some point last week stop working. Any Idea?

Hi,I keep getting the following error. Sometimes it occurs once an hour, and sometimes it happens multiple times an hour. Can you help me?