PTC Community Feedback

Please allow new ideas to be commented on for at least 4 years.  Post that are not even 6 months old are already being archived and not being considered for incorporation into PTC products.   who else is a little put off by PTC's new archiving rules?   Pro/e user since 1992

I understand PTC's motivation to reduce the clutter in the hopes of focusing on more value added activities, however I think it is unfortunate that we cannot reply, comment and make suggestions on the policy where it was posted (Read only), so will do so here.  I hope others will add their feedback here as well.  I sincerely hope this updated policy means that PTC has a renewed interest in implementing customer feedback...   It seems to me that the number of votes within a certain time period is an obvious place to start, however there are other factors I would really like to see addressed by PTC that may give it equal or greater importance. Idea activity Archiving policy should really account for commenting activity/discussions as well as the number of votes within a certain time period. For example, there may be lots of comments (and page hits) in the same year that it is decided to be archived, even though there may not be a lot of votes.  This activity should

What happened to the PA community board?  It is not listed in the MENU anymore.  The MENU has been updated recently.

I think the PA section is having some issues because, at least for me, it's not possible to subscribe to this forum so I haven't gotten any new emails in months.     Also, the message for the log4j problem is shown twice      

Hi,the PTC help pages and support articles are badly viewable under Firefox (low contrast).They are fine in Chrome.Any ideas on how to change this?  

Hi,   Under the old forum when I went to the Simulate/Analysis part of the forum one would perty much only see Simulate FEA and Mechanism Analysis related posts. How in this new forum do we return only Simulate FEA related questions/Enhancement requests?   Thanks, Don Anderson Creo User since 1994+

It is not possible to create an idea with the label 'simulate'.

I posted several product ideas today under the 'label' STRUCTURE It is clear now that this is essentially the same as the 'label' SIMULATE I cannot add 'SIMULATE' as another label 'SIMULATE' as a 'tag' is not permitted Therefore these will likely be missed by those who look for 'SIMULATE' How do I add this label?

Every time I attempt to post a product idea I get ... correct the highlighted errors and try again.Post flooding detected (community received posts of a unique message more than 1 times within 3,600 seconds)

I have been getting email notifications (for years), but they have stopped in the beginning of December. I have not (intentionally) changed my settings and when I checked they seemed correct. I am using gmail if that matters. Any suggestions? 

Is there a way a for a regular member to schedule a post? e.g. Writing a post today for the PTCooler to be posted on Friday morning 8:00 am EDT?   Thanks, Dale

If you reply to a topic and the go up one level and refresh the screen  (i.e.  https://community.ptc.com/t5/Creo-Parametric/ct-p/creoparametric) the reply show up as an unread reply (or new reply - green). If I am the one who posted it, why isn't it read already. I just left that page.   Thanks, Dale

Some of you may have received yesterday July 19th EST up to 1,260 notification emails related to old Creo topics that we archived as read only.  My apologies if your inbox have been flooded with emails. They are not spam. But I should have run the process so that it would not trigger notifications. Very sorry about this! 

Hopefully some of you have had this same scenario, I am starting a new job soon and would like to retain my community profile, but associated with a my new email address which should be linked to a support account, is that possible or will I just have to create a new one as khimani_mohiki2   Thanks in advance!

What is this and is it required for proper functionality of the PTC Community?    

i created a thread about maple flow months ago and someone deleted it without explanation. I'm surprised they have this posted. in any event, I'm curious to see what people think of it.   <Community MGMT Note:  These conversations about moving -deleting negative threads were moved from>   https://community.ptc.com/t5/PTC-Mathcad/How-Maple-Flow-Compares-to-Mathcad/m-p/733113#M196201

I just got this error trying to send a second private message to someone? Anyone else ever see this?    

Why are you limited to sending private messages in this system./community to only one recipient?   Ended up copying and resending to the second person.

What is the process to request the addition of a label to classify posts?   As an example mapkeys ; in the 3D Part & Assembly Design forum there are 600+ posts about mapkeys. It would be nice to have this label available for use when creating posts. It is also a bit confusing as to where mapkey discussions should be posted, Customization or 3D Part & Assembly Design. Clarification on where to post common labels may be helpful.   I suspect the intent is that Customization was created for the APIs (Toolkit, Jlink, etc.) and was not intended for discussions regarding customization in Creo Parametric that is controlled by the customization.ui file.

Currently there is over 13,000 ideas and only 2 pages have been marked as "delivered".  PTC should be listening to their customers more.

I notice that the last couple of weeks the Mathcad section of this forum is spammed quite a lot. The postings are from accounts created just to make one single post and on a first quick glance seem to be a valid answer. Sometimes they also contain a more or less hidden link - apparently to entice other users to visit the linked pages. Is this problem already known to PTC? It should, as I used the "Notify Moderator" option a lot on some of those posts, asking for the postings to be deleted (with little success). Are others experiencing similar annoying issues in other parts of this forum? @Jaime_Lee  Is PTC already taking measures to cope with the problem? In any case, I couldn't find anything about it in the community announcements so far. Here are a few links to some of the posts I am talking about https://community.ptc.com/t5/PTC-Mathcad/MathCAD-Trial/m-p/700477/highlight/true#M193106 https://community.ptc.com/t5/PTC-Mathcad/hi/m-p/700492/highlight/true#M193107 https://community

I was just Kudo'ing someone and got this message:     What might have caused this?

The button "Start a Topic" in Creo Modeling Questions (link below) is disabled. Someone know the reason? I would have a question regarding Creo Parametrics to do.   https://community.ptc.com/t5/Creo-Modeling-Questions/bd-p/CreoModeling   Thanks!  

I just wanted to add an idea and went to:   https://community.ptc.com/t5/Creo-Parametric-Ideas/idb-p/creoparametric   and when trying to click "Suggest an Idea", I get the red circle with a slash (do not enter) symbol.   Is there a new place to suggest ideas? Thanks, Dale