PTC Community Feedback

Is it just me or do other people experience the same phenomenon? The last few day very often when answering a question (Mathcad forum) I see either an "unexpected error" when trying to post my answer or an error is flagged and I am advised to correct the highlighted but there is nothing highlighted. Additional tries to post all have the same effect. Trying to post again a few minutes later usually works OK. Very annoying - especially as it happens quite often the last week. Today a new effect: While trying to embed a picture in my post after selecting a pic in the popup up window I get an "unknown error" and so can't push the "Done" button to complete the action. Again a few minutes later it works OK.  

I just replied to a post via email (sent from my email at 2:28pm cst on 12/7/2018). A few minutes later, after I got logged in to the community, I looked at my post and it was dated yesterday...so my reply is almost 21ish hours before the message I replied too. https://community.ptc.com/t5/Assembly-Design/Problem-in-selecting-parts/m-p/584298/highlight/true#M19396  

I tried to post an idea to Creo and I got "An Unexpected Error has occurred."   I tried both in Chrome and with IE and I received the same message. Has anyone else tried recently?  Looks like the last idea was last Friday.

The board names have improved significantly, instead of just "more" you've given us much more descriptive names. The sidebar name is still "more" .   And as been mentioned before, it's not helpful to have "ideas" links from other software...In the image below, we are in the Creo Parametric board, but we have sidebar links to ideas for Parametric (good) , Direct (BAD), and addtl creo (BAD). If you are posting in Parametric (or just browsing parametric) those links seem out of place.      

A couple of the sub boards need descriptions.   "Customization" should have a description that it's about Jlink, Toolkit, etc. rather than custom installs, configuration, templates & drawing formats and things like that.  That would go under "System administration".   The Creo Parametric Tips section should make it clear that these are tips from PTC staff rather than a place to share tips.  At least that's what I assume it is since posting new topics seems to be disabled.

With Jaime's Community announcement that the PTC community was down from Friday evening until Saturday evening, why was there no advance notification of the upcoming outage? I do realize that Saturday is the least busy day for the Community, but some notice would have been nice in advance.

I posted something on PTCooler this morning and when I finished, it says it is waiting for moderator approval. Is this a new setting on that part of the website?

Is the PTC Mathcad Ideas Forum locked down for some reason?  I haven't been on in a while, but I can't seem to post new topics or vote for old ones.  The title description says that you have to have an upgraded PTC account that includes support, but as far as I can tell, I have an upgraded account with support.  It also says to post questions to the Community How To page, but that seems locked down as well.  The PTC Creo Ideas forum seems to work correctly.

Has anyone else noticed that user ptc-5208287 kudos posts almost instantly after a new post is posted regardless of what it is? This leads me to believe that this user is not a real person.    @unknown   @Jaime_Lee ? Is this a real person?@Jaime_Lee

Problem seemed to be solved for a while but quite now it again took minutes to log in

I’m having trouble signing in…the website keeps referring me to an “old” login to this "user id":  @ptc-3460765   Where as the website should log me in as: @HamsterNL   Who at PTC can help me out?

Is it just me, or are more people experiencing extreme slowness of the forum, especially on logging in and inserting pictures? And I noticed that the Login icon/button disappeared from the top dark grey bar. {Ah, found it; It's just below the top bar}   Luc

At least to login (OK after that) Took at least two minutes to login - shouldn't really take two seconds  PS Also got: "Correct the highlighted errors and try again. There was an error while attempting to post your message. Try again in a few minutes." when trying to post. No errors shown

Is it possible to edit/update blog? I have a "document" from old site turned into a blog on the new one and I can't edit it. I need to update some files in it that were attached.  But I don't see any button option for edit.    

         Found some older posts in "Additional Creo Questions"       Is this the future for a "aditionnaly bought" program       In the previous forum, it was difficult to find, but now it seems to be        getting worse.          Sorry, i wil not be to negatif for the startup but i see what's happend        in the past.        Best regards           

When I click on the "announcement"  that shows MORE CREO IDEAS, it takes me to the top level Creo Ideas catergory (Community > Creo Ideas), but that is a category (not an place to post). The only board under that is Creo Parametric Ideas.  There is no place to post ideas for anything other than Creo Parametric (with respect to the product line known as Creo, ie Creo View, Creo Simulation, Creo Elements Direct). I think the board for the "other" Creo products is missing in action.   Taking this one step further, a board called MORE CREO IDEAS, as a catch-all is just bad. Doesn't mean anything to anybody and is just not helpful to the end user or the internal PTC product managers, might as well name it "the trash bin no one ever looks at", sorry, that's a little harsh, but that sure is my perception. Those other programs that are using the Creo name but aren't Creo Parametric are just...

Holy cow... I came here to post an announcement of a new Regional User's Group for the Mid-Atlantic Region. We've needed one for years and we're finally able to kick it off so I was excited to share the news.   THEN... I saw this new PTC Community.   What the $%^&@ has happened here? This is *THE* single most confusing, muddled, mess I've ever seen. In fact, no one is even going to read THIS message because it's impossible to find ANYTHING.   Sorry PTC - whomever is in charge of this needs to attend a class on the proper way to design and deploy a message board. PTC Community was better 5 years ago. This thing is a mess. The LACK of posts should be a clue. I would guarantee the participation rate on this site has plummeted. This is really unacceptable. We had far more participation in the past.   It's clear that former core products like Creo and Windchill are now being relegated to "old stuff no one cares about" and therefore it's perfectly fine to lump it all

I didn't know whether to post this here or "PTCooler - OffTopic"   I find it interesting that when searching on Creo, Creo doesn't recognize Creo. (Yes it still finds it.)   🙂  🙂

While reading the following discussion from 2011-2012, https://community.ptc.com/t5/Windchill-Questions/Windchill-ERP-intergration/td-p/349839 someone attached a link to an uploaded document at the following address: http://communities.ptc.com/docs/DOC-1782   I know that some links broke during various PTC Community upgrades and restructuring.  Can you provide and updated link to that document/presentation that works?   Thanks, Lawrence

Dear all, I found Creo Ideas page is hidden by default in MENU tab, there is no else place we can get into this except this entrance, can we adjust the layout to Creo community or some other visible place for customers as well as internal stuffs?  

@Jaime_Lee Sometimes when I write my Reply in some Discussion I want to inform specific Community User.   Please read attached Link_Tool.doc document to get more information.   Thanks for your attention.   Martin Hanak

When a Windchill user needs to file an enhancement request, they are usually directed to this page on the PTC site (either from advice from a TSE or from a link in PTC Knowledge Base article): https://support.ptc.com/support/PTC_Product_Ideas.htm   This page directs users to the PTC Community home page. Additionally, the  PTC_Product_Ideas.htm page states: Where are Product Ideas for new functionality submitted? Once you enter PTC Community, click on Browse and locate the product that pertains to your idea. Under that product you will find an “Ideas” section where you can add, view, comment and vote on Product Ideas.   For a Windchill user, when they go to the Windchill forum the only Ideas board is for FlexPLM Ideas, which is for only one product within the Windchill suite of products--there is no Windchill Ideas board for PDMLink/ProjectLink users to submit their ideas.  It looks like the Windchill Ideas board is hidden under the Community > Ideas Exc

I don't see the "reply" link on the notification email? Maybe I'm jumping the gun, this notification was about 12 minutes after the annoucement.  

When listing my board subscriptions, the boards are only displayed with their direct name, not their full path. Therefore, I have an entry "Discussions", but I can't tell in which folder that is, there might be many boards called "Discussions". Request is to display the full board path somewhere.

Links are correct   Click the new Vuforia logo and the ThingWorx community opens. Click the ThingWorx Logo and the Vuforia community is opened