PTC Community Information Center

How do I change my email adress on PTC community?

I get this problem in both IE and Chrome.  Does anyone else?  I don't maximize my browsers so this is very annoying.  

This new community had a very rough start.  It is now beginning to take shape!   Keep moving in this direction   Thanks   Tom  

Hi, Everyone,   I just wanted to let everyone know that while we are in the process of reorganizing content on the community.  We will be deleting and moving content.  Private Groups need to be approved by the PTC User Board/PTC Product Management.    Most approved "private groups" are listed here:    https://community.ptc.com/t5/Welcome-How-To-s/Working-Groups-What-you-need-to-know/td-p/475118   Boards with no activity from 2015 will not be carried forward in the new structure.   Otherwise, all the "public boards" will be moved into the general Community Areas:   Mathcad Creo Parametric Creo Direct Elements/Direct Creo General PLM (Integrity, FlexPLM, and Windchill) Service (Servigistics and Arbortext) Education (PTC Academic Program or PTC Training) PTC Networking  (All Regional User Group Information will be posted here.  If clearly define/designated, we will add a label so you have the option to subscribe to your specific

We are still striving to be the BEST!!    The following changes are coming to the PTC Community:   1.  PTC Community Help is now called "Community Information Center." 2. Under Community Information Center, we now have the following boards: -Community Feedback   -Welcome & How-To's (This will be adjusted soon to focus on "How To Do XYZ in the Community.  All other "How To's" questions will be moved to the appropriate product board).     -Community Networking (All "Public" Groups that pertain to the Regional User Groups will be moved here). 3.  New Top Level Categories Categories/ Boards Coming:    A.  CREO Parametric (9 Boards underneath to help sort topics/software better) B. CREO Elements/Direct Boards:  Creo Elements/ Direct Modeling, Creo Elements/ Direct Drafting C.  PLM Software Boards:  Windchill, Integrity, Windchill Flex PLM D.  Performance Advisor E..Mathcad F.  Service Boards: 

Hi, Everyone,   Performance Advisor is the next section of the community we are working on.  The Performance Advisor information is now combined in one central area with Creo, Windchill, and Integrity labels for easy searching.  (Thingworx Labels will be added soon).  We have a Performance Advisor "discussion" board and a Performance Advisor Tips board for information directly from PTC to our community members or member posts we want to highlight!  We had to tuck "Performance Advisor Ideas" away, but they will resurface soon!  Thank you for your patience as we work through the clean up.        You are all the experts on your favorite community content.  If you notice any content that needs to be labeled, or relabeled, or moved into the new Performance Advisor, please use "Notify Moderator" to let us know.

Our PTC Community Members are what make this community great!  We are continually looking to improve our community space.  We thank you for your assistance during the migration tracking period.  Effective Oct. 1st, we will move the "Community Issues" board to a closed/private area so our internal teams can continue resolving any outstanding issues.  However, we know it is still important to have a space to give feedback or suggestions  specific to our PTC community.  The more detailed and constructive the feedback is will enable the community team to make enhancements.  The posts submitted here on this feedback board will reviewed during a monthly team meeting.  The urgent, more critical matters will be handled as they come in.   Thank you for participating in the PTC Community!

I'm trying to search for "&d", but I only get results for "d".

Moved to Windchill area for visibility.

All of a sudden it seems that editing a post (immediately after submitting it) is no longer possible.   Bug or feature?   Luc

Please add redirect on http://communities.ptc.com/ to  https://community.ptc.com/ 

Hi, Everyone,   We are in the process of relabeling the Integrity Quesitons Board.  Subscriptions are turned of while we  reedit everyone's posts to reflect the new labels.    

I have been using the PTC Knowledge Base for almost two years now.  I was wondering if there is a mechanism to provide feedback on articles, other than the one provided on each article page.  Specifically a user, customer or VAR advisory group on improving the KB.

Hi, I wanted to check out the PTC community, but when I post a question in the 3d-modeling section and check the status of my post, it seems to get auto-rejected. Any idea why?   Joakim

I am not getting all the email notifications from topics I am subscribed to. Specifically I am subscribed to the Creo modeling questions topic (https://community.ptc.com/t5/Creo-Modeling-Questions/bd-p/CreoModeling) The post https://community.ptc.com/t5/Creo-Modeling-Questions/Slant-dimension-for-Creo-3-0-M120/m-p/486583#M112824 has had several response to it that I have not gotten email notifications. I have gotten notifications for the original post and the latest posts (as of now) but not some from yesterday. I've gotten 5 notifications of replies but there are now 7 replies. The way I use the forum, I depend on email notifications to work. My company does have various spam filters and junk mail filters, I have checked them and no community emails being held up. On occasion, notifications will be delayed and I understand that but this is just one specific example of many email notification delays that is making the forum hard to use.    

The PTC Academic Program community content is moving!  In the next few days, we will be reorganizing and moving the content to the new layout!  "Certification" and "Training" for our PTC Users that want to take advantage of our professional education resources and "PTC Academic Program" for our K-12 and University Creo enthusiasts!  

  Hi, Everybody,   Happy Thanksgiving!  I am so thankful for each and every community member.  You all make this community great! I know we have been through so many changes over the last six months, but I am confident 2018 is going to be a great community year for us!   Your community team has been working behind the scenes to analyze and identify content that needs to be moved to new locations or organized differently.  We have had input from community members (like you!), PTC product managers, and the support team.  We also took a hard look at the metrics and best practices for online communities.    The plan is to encourage insightful and more direct conversations with wider groups of people so in the next few weeks you will see new architecture of top level categories, boards, and labels.  I know everyone has their favorite spot/place on the community so always check back at this community announcement area to see what content move

This announcement has been on for several weeks now. It's not particularly valid anymore.

Depending on your privacy settings, the people on your Friends List can see your biography, other personal information, or online status. Is there some way we can verify what other people are seeing?  We used to be able to do this with Jive - preview what was visible both to anonymous and to logged in users.   I've created some test content and adjusted the privacy settings accordingly, but I'm not seeing any indication that the information is actually being exposed.  How can we easily verify that our security settings are having the intended effect?  Thanks.

To delete a private message, follow these steps: 1.  Choose your conversation and click “Show conversation”.On the conversation, hover with your mouse over the 3 dot drop-down menu on the message you want to delete and click “Delete”.It will then show it has been deleted by you.Last edited by Catalina, April 2026

Is anyone else getting flooded with email notifications this morning? I literally am getting 1 email notification a second, dating back to PRO/E 2001....    

It has come to our attention that some users with subscribed threads received notification emails for a fix that was made yesterday.  We sincerely apologize for the inconvenience of additional emails yesterday for this necessary fix.

Hoe do I edit a product Idea I created?

Good day everyone and welcome to the new PTC Community! While you are getting your feet wet and learning navigation, this post can help you.   We have been working with the Lithium team to migrate all your content and make things simple.   Please utilize the Search bar as well as the Browse dropdown in the header to find content and people you find interesting; you may also Subscribe to content that interests you.  Within your profile you should see your bookmarks, subscriptions, and private massages. Please post your issues or questions here (others may have the same), and please introduce yourself. Cheers, Toby     

Looking at past ideas it looks like if you up voted an idea in the old Jive system it carried over but the new Lithium system won't let you give your own idea an up vote? Am I missing something or just don't it wrong?