PTC Education

Please help I've been try so many times to do my work on Creo but this message keeps appearing. I've been reading so much to solve this problem and i followed pdf that were sent in the PTC Community to solve this problem but is not working! please help me ASAP!! 

Currently i am running windows 11 Pro , 22h2, i5 10210U with 16 GB ram and 512 GB of SSD I am a student who got licence for creo parametric this year, after installation of the file of creo 9 and after running setup.exe as administer and the software runs fine but here comes the trouble after verification of the student licence and all during the installing part of creo software I am unable to install it to be more brief the creo page just closes down and crashes my system, as for the system i am using an Hp elitebook 840 G7    so pls help me figure out this problem       

Dear Community Members,    Hope you all are doing well. I have subscribed to Mathcad Prime 9, the student version for one year. It was running perfectly, however, yesterday I tried to open a file but I was unable to open the file, Then I changed the PTC filename to Old_PTC in C drive ( solution on this community page). Now when I am opening my Mathcad, the watermark of "Mathcad Express ..." is in the background of each page. How to solve this issue?   I have attached the file for reference.   Thanks for the time.   Abdur    

I downloaded and extracted ptc cero 9 file. But after clicking run as admin for setup file nothing happens. I tried many times  and still it not open. I even tried deleting and redownloading but to no avail. The solutions in the discussions forums gave the same result. So I tried installing the other versions but they did install too. Someone give  me a proper solution to this problem 

Dear sir,      Greetings from "MAM College of Engineering and Technology"     We are planning to conduct 1 day workshop for Mechanical Engineering students regarding Creo software. I request you to send representative from your side to provide lecture for our students. It will be helpful for the students and staffs to get awareness about the creo software.   Thanks and regards Mahendran Jeyaraman AP/Mech - MAMCET        

I am getting the following error message when opening the application and it shuts down when I press okI am using the student edition. I tried versions 10 and 9. Both are not working. Please help me resolve the issue.  

Hello, Hello, long time ago i did a training and we received a training version of Pro Engineer wildfire trainings edition WF3. I used it from time to time. Now i have a new PC and i tried to install it again. Unfortunately, I cannot connect to the server in order to get a key. Do you have a solution for me? It seems there is also a possibility to get a local license ( off-line mode). How can i get one of these? Is there a posibility? best regardsMartin

I have installed creo on Mac m1 work paralles but the app does not open. How can I do?

I have installed creo version 10. After successfully installation of the Creo parametric . It is not running. When i start run its just open and then close without any warning. Then i also tried to install other versions & then i get the same problem.    

I have a MacBook m1 and I installed creo parametrics through the Parallels application, but it won't start the application for me. Does anyone know how to solve the problem?     

Dear PTC communityPlease, is it possible to import the Creo model to Abaqus/CAE? Thank you for your support!  

creo platform agent

Hi,I've just started using the ANSYS Simulation FE solver in Creo 9.0 and got my first results displayed via View Results. Is there a way to easily save my fringe plots of Von Mises stress etc to a graphics file such as png?  Surely there is something easier than a screen capture? When I go to the File Tab the Save, Save As, and Print options become inactive when I display my results. ThanksShaun 

Hello, I am trying to install a trial version of CREO Parametric (build 7.08), found from this link onto a Windows 11 machine (build 22621), and have not been able to get it to work. I am able to install 10.0 without issue.When I try to run setup.exe for either of these, i get a loading wheel, and then nothing happens. I want to use this for Zemax Opticsbuilder, but only have versions which support up to CREO version 7.The installer works right away on another machine running windows 10, but not on the windows 11 machine that I need it on. I have tried the following so far:Disabling Firewall/antivirusRunning as administratorRunning in Compatibility modeUpdating graphics drivers (RTX 4000)Copying the unzipped Med* directory to C:/TEMP/... It seems like it ought to be supported from this document:https://www.ptc.com/support/-/media/support/refdocs/Creo_Parametric/7,-d-,0/creo7_hardware_notes.pdf?sc_lang=en What steps should I take in order to get this to work?

Hello, I get the following error message           Where can I find the error log?, System requirements are met.----------------------------------Translated the topic from German to English using google translate. By Community Moderation team.Subject: Installation nicht erfolgreich Creo 10Body: Hallo, ich bekomme folgende Fehlermeldung. Wo finde ich das Fehlerprotokoll?, Systemvoraussetzungen sind erfüllt.----------------------------------

Good morning,On April 11, I purchased Creo 10 University Student Edition Premium License and installed it successfully on my device. A few days ago, I restored my computer, and I lost the installation of PTC Creo 10.Now, I need to install it again to carry out the university projects, but from the email I received where the link to download the installation files was attached, it does not let me access this link.I would appreciate it if you could send me the link to download the software again.Thank you so much,Sincerely,Joaquim Nogués

I am trying to install Creo 10 under a university student license. I have previously installed other versions, which I have uninstalled.When I log in during the licensing part of installation, I get an error. The installer allowed me to complete installation, but now I am still unable to obtain a license. When I open Creo, it says the license is not supported for this version. I then try to log in but get a "Customer not valid" warning:What can I do to get the license working? Thanks!

Hi, I'm trying to install PTC Creo 9.0 on my Windows 10 Pro 22H2, but the setup.exe file doesn't work. It doesn't even run when I run it as administrator, even if I disable the firewall application. 

I had creo installed on my desktop and it worked completely fine. However, I recently performed a clean install of windows 10 and tried reinstalling creo 5 but keep getting an error during the licensing stage of the installation.   I have followed this document: https://apps.ptc.com/schools/references/install_creo5_unistudent_standard.pdf#_ga=2.111497284.1154185903.1540655366-485506032.1540655366 until step 4. I type in the product code, I get prompted to login and once I do I get an error message (see attached picture).   Does anyone know how to fix this issue?

As per the original post.    Hi,I am attempting to download CREO student 7 as well - although its now 7.0.8 - onto a Windows 11 machine. Is there an updated web installer? When I attempt the link here, it Extracts for 2-3 seconds and then fails to launch the installer tool. Does it require that a previous version is already installed?I have found several other forum threads about difficulties with Windows 11, solved by executing a command line change to HyperVision. But I am hoping it might be an easier fix for me, I've already spent several hours trying to get CREO working for me.

I installed Creo version 7.0, now I need the 9.0 using the same license.How can I do that?    

after i install the software, i need to renewal the license. I use my account and it is written that "hardware is not valid". what should i do?

Hi is there an MSI I can use for Creo 10

Hello, Creo is saying my license is not valid but it is the one my school provided me how can I fix this?   

Hello, I am having a problem installing the PTC I believe 10 program. I have purchased the premium student license with my university's discount. But when I entered the license in the installer, no program to download appears. What should I do?