SLM (Service)

Hi I am using Isodraw 7.1 build M070.While I open and save the file from a location I do not find any problem.But When I use Save As option to save the file to 7.0 or others the file gets saved in the different location (This location corresponds to the previous navigated saved as location).The same problem persists when I try to export also.I do not have the batch file for import and export also as in Isodraw 7.0.So Could anyone help me out of this problem and even share the batch file (import and export) for Isodraw 7.1.

Hi,In ACL, how to replace in a string variable, the backslash (\) by the slash (/).David G

The problem I am having is the mainbooktitle does show the tm element when publsihing to pdf. We had a style sheet created for us. They add the text to the cover using a _ufe with a x-path reference (/RDStyle/ResolvedMap/servicemanualmap/booktitle/mainbooktitle) in it. My limited understanding of this is that it is going to publish whatever is seen in the mainbooktitle element. So I should also expect that the tm element should also be displayed?any help would be greatThanksBryon

I am working on an issue that I couldn't find a thread for in the archives. Using Editor 5.4 M100 on Win7 with Print Composer.Anyway, I am trying to generate a PDF of several chapters containing one or more figures (illustrated parts breakdowns). One of the requests is that each figure generate a PDF bookmark underneath the corresponding chapter. Simple enough, no? No...The requested bookmark is the content of child element title, of each figure, which is suppressed, and emitted as gentext after the display of the illustrated parts explosion. Turns out, if your FOSI suppresses element content, you cannot auto-generate a bookmark from that element in the DCF.I cannot emit this title (even at 2pt in white) because the current coding forces a new pageset for the illustration, and since the illustration is the first displayed item in the figure, this goofs up the ordinal pages (one page for the title, next page is illustration, next page part list, and so on).Rewriting this would be a time

The problem I am having is the mainbooktitle does show the tm element when publsihing to pdf. We had a style sheet created for us. They add the text to the cover using a x-path reference (/RDStyle/ResolvedMap/servicemanualmap/booktitle/mainbooktitle). My limited understanding of this is that it is going to publish whatever is seen in the mainbooktitle element. So I should also expect that the tm element should also be displayed?any help would be greatThanksBryon

Testing IsoDraw 7.3, F00 and would like to know if there is a way to change the default extension back to .iso versus .idr. Any ideas?

Hi,I have a problem with an ACL function.When I call this ACL fucntion in Arbortext, I have the following error message: [A11385] can't redefine function "funtion_name" since it is currently executing". Do you have an idea to solve this problem?RegardsDavid

Hello Everyone,I am working on S1000D Standards. I have create some Hatch Patterns (view the iso file attached).When I use these patterns it would be fine. Once I close the file and again open the same file I get the preview of the hatchings (view the attached jpeg file).Could any one please suggest how to get rid of this problem as I would be using this patterns daily.

Hello everyone,I'm currently working with Epic editor 5.1 and for a new project I have to work with Schema but it seems that Epic 5.1 is not able to parse XML file using schema (I tried with a version 5.2 and it works).Could someone confirm that it is not possible to work with XML Schema on Epic 5.1 and I need to upgrade my licence or is there any configuration, manipulation or anything else to do.Many thanks,Christophe

Just to clarify there are two events for Service Lifecycle Management:PTC Live Service Exchange: For service leaders seeking to transform their service organizations and achieve sustainable competitive advantage. (web site:

Today I'm facing a problem related with window size. I created an XUI window through an XML document which I called productButton.xml, but when I called the creation of the new XUI window, the elements inside the window doesn't fit with the design I would like to have. I'm using a tabpanel tag inside a window tag, I would like to know if any of you know more details about the size attributes for an XUI window. I was thinking that maybe there's a predefined size which doesn't allows me to personalize my metrics for my window. I called for the creation of my window since an acl script using the window_create command, something like this: window_create('xui',0x10,$doc)So please, if any of you knows some details about this issue I really appreciate your help and support.Best regards,Paulette Zorrilla

Hi everyone,Does the session below (from Anica's announcement a couple of weeks ago)replace the Arbortext Technical Committee meetings?*PTC SLM Technical Advisory Group scheduled in Anaheim for June 13 – 14,2013*Additionally, PTC is organizing a new dedicated user community to supportthe Arbortext technical information software users. Additional forums willalso be provided specific to Service Lifecycle Management (SLM)technologies such as warranty and service parts management, among others.Immediately following PTC Global Live, PTC will host advisory groupmeetings for 2 days – at no charge for existing Arbortext users – that willprovide product updates, roadmap discussions and topics that provided bythe Arbortext community. The dates are scheduled for Thursday, June 13 andFriday, June 14. The proposed topics and agenda will follow soon. Weanticipate that these Technical Advisory Groups will continue throughoutthe year. Please note we have a tentative plan to host a SLM CommunityRecepti

Would somebody at PTCUser.org please fix this? Looks like somebody whose user name is/was asbona is no longer employed at Terra XML. I get one of these emails every time I post to adepters.

Hello gurus!Today I'm having a problem with some of my java methods, I created anArbortext button which calls through aDocument doc = Acl.getDOMDocument("0");getElementsByTagName("Sect1");childsByTag.getLength()); for(int i=0; i < childsByTag.getLength(); i++){ this.getNodeContent(node,");childByTag node that I have found in my first oid_find_childrenoid,root_children_arr,"SectX") < in java and get theelements of the root_children_arr, in order to process them in arecursive function.Please if anybody could help me I would be pretty grateful. As always Ireally appreciate your time, help and support.Regards,Paulette

Hi,I am working with Editor 5.4 and print composer using the MIL-STD-2361D 45001-2A stylesheets. I have a customer's comment about single line notes, warnings and cautions that says the mil spec needs these single lines to be centered, but the stylesheet formats all <trim.para> the same: indented from both margins and quad left.I've tried inserting a custom touchup - 1) around the text within the <trim.para> element and also 2) around the <trim.para> element itself to override the quad left alignment but either way it is ignored and the line composes indented and quad left. I know the stylesheet respects some touchups because it allows me to put in newpage touchups with no problem.Example of markup:<note><trim.para>Testing note alignment override for centering.</trim.para></note>Can someone point out to me what I'm doing wrong here? is there some other solution or is this not possible?Thanks, KM

Hi, Anyone know how to suppress the formatting error:WARNING: Graphic file xxxx.yyy not found.-- Paul Nagai

We are experiencing a problem with displaying the cursor in XUI textbox controls. The cursor seems to be located in a position just to the left of the beginning of the visible spece inside the textbox control. When the dialog displays, a cursor is systematically located in the first of many textbox controls, but the user can not see it because it is hidden just to the left of the beginning of the field. For example, If we type in a value such as "Bob the Duck", the left side of the "B" in Bob is slighly cut off. If we type in a date like "08/22/2010", the left side of the first "0" is slightly cut off. The most irritating thing about this situation is that while the cursor is actually in the correct field, the user can not see it there until they type at lease one character in the field.I have attached an MS Word document with a couple small screen shot images that show the visual affects of this problem. In case it matters, we are having this problem in Arbortext v5.4 on UNIX (Solaris

Available for immediate downloading from PTC's support site is the Arbortext 5.4 M160 release.If you want to know all the details about this maintenance release, please check out the release notes<.">https://www.ptc.com/view?im_dbkey=153945>. If you have any questions about the release schedule, please reference the PTC Product Calendar at:PTC.com<">http://www.ptc.com>

Greetings adepters,64-bit Windows 7, 8 GIG RAM, 3.3 gig CPU, AE 5.3m040, 167 free on HD.I have a strange intermittent problem. One of my users is working on a change to a document. He wants to insert a STEP1 element between two other STEP1 elements, but the element is not available for insertion (as shown in the screen shot). If I edit selection as SGML source and manually type in the <step1><para></para></step1> it works and doesn't create a context error.Sometimes the quick-tags menu or the insert Markup works for inserting one STEP1 element and then the STEP1 element is no longer available for insertion of a second STEP1 element. This behavior has been intermittently duplicated on several different PCs. I have tried restarting AE and rebooting the PC but that did not solve the problem. STEP1 elements are not the only elements where this happens. It sometimes affects PARA0 or SUBPARA1 or ITEM elements also. Does anyone have any idea about what causes this and

What I am now trying to do is see if I can modify an exisiting script to add new functionality to it. But I need help as I am not a programmer.The first script is for creating index term for part numbers in a column in a table. You place your cursor in the colomn that you want the index to show and press f12. It runs our auto_index.acl script (thanks Dmitry), works pretty good, doesnt stop when there is a blanks cell. Thanks to Suzanne Napoleon and Gareth Oakes for helping me with getting my index to properly format the numbering. "For numerical sorting with FOSI indexing, you need a "sortas" attribute. For example:<indexterm><primary>193217</primary></indexterm>><indexterm><primary sort-as="01">19634</primary></indexterm>When the sortas attribute has a value, FOSI coding adds an <ixkey> with the attribute value to the preliminary index entry. Index processing takes it from there." I am now wondering if i can combine this idea wi

Do your authors prefer a list, table, or tree view of potential targets forcross references? Does it vary depending on task?-- Paul Nagai

I want to customize the transaction archive list jsp page in PE (archivelist.jsp) by adding a column that shows how long the transaction took. I've got the customized code in place and working, but I made my changes to the archivelist.jsp file in PE's install directory. I'd like to have an overridden file rather than changing the stock jsp file, for obvious reasons. I know this is possible with acl files by putting them in a custom directory, but is there a way to do this for PE jsp files?Thanks,-- Brian Jensenbjensen@bluelid.com

Dear AllPlease help: Client is working on a manual that has Figures on Even Pages and corresponding Tables on Odd Pages.I have been battling to achieve the desired result with Page Sets, in addition, the challenge comes in where a Table for one Figure runs over 2 pages - I need the Table to break, then either the Figure is repeated on the Even Page or the page is left blank, then the Table continues on the Odd Page.What I have been getting is once I have defined a Page Set with Left and Right Page Types, I get the image on Even page, half the Table (which is correct) on the next (Odd Page), then the image again (Even Page) and my content flow stops the Table does not continue to the other page and my whole document does not output (PDF) i.e. only outputs up to the last Even Page with the image.Your assistance will be highly appreciated in this regard.Thanking youTshediso

is it posible to integrate interupts in IsoDraw macros? the problem is when macro is runing it is imposible to zoom in or zoom out, and some time later I get white screen.wait mouseClick is not working as I want, it wait for mouse click, but as I said it is not posible to zoom.

Hiya,Does anyone know of a way to work around this limitation? I want tosuppress a Dynamic Link Manager (DLM) insert link dialog from opening whena particular element is inserted that I want to manage and not let DLMmanage it.Although Help says the insert_tag callback will not fire if DLM is enabled,it does in fact fire, it just fires late (at least for my purposes ...after I cancel/escape the insert link dialog). Although Help doesn't sayanything about the insert_tag_after callback, this callback does NOT fireafter inserting a link.I tried both the link and linkto callback and neither fires.If DLM is disabled, then the insert_tag callback fires before the elementis inserted and the insert_tag_after callback fires after the element isinserted. This allows me to set requireattrs=off before the element isinserted so no link dialog opens and set requireattrs=on after the elementis inserted so other elements I am not worried about will launch the modifyattributes dialog on insertion if req