SLM (Service)

  REGISTER NOWPTC Arbortext and GPSL have partnered together to bring this exclusive webinar series to the U.S. Army – Digital Thread for Technical Authoring. This four-part series is designed to assist in leveraging the Digital Thread to help you effectively create, manage, and deliver your content, specifically as it relates to MIL-STD-40051.1. October 26th: How Does MIL-STD-40051 Create, Manage, Deliver MIL-STD-40051 Authoring in Arbortext EditorContent Management with Windchill (ePDM) with 40051 SolutionMIL-STD-40051 PublishingQ&A2. November 2nd: How to Create Illustrations Connected to the Digital Thread Creating 2D Illustrations with IsoDrawCreating 3D Illustrations and Augmented Reality Content with Creo IllustrateCreating 3D Illustrations for the RPSTLQ&A3. November 9th: Advanced Content Management for MIL-STD-40051 StructuresContent Configuration / Change ManagementWorkflowsImpact AnalysisBill of Materials Transformation / LSA FeedDigital Thread OptimizationQ

Hi together, we would like to call a web request from ACL and also we will get a response string from this web request. Do you know an opportunity to do that? With javascript, vbscript maybe? Unfortunately we have no experience with that.Greetings from germany

Hello, With ACL, I try to use this function:oid_xpath_nodeset(oid_root(), arr, "count(//proceduralStep)>0"); The function fails with the error message:[A30283] Cannot convert result to requested type: Cannot convert 'number' to 'string' However, the following function executes successfully:oid_xpath_boolean(oid_root(),"count(//proceduralStep)>0") Can you help me to solve this problem ?

I used to be able to edit the Windows Registry to have Styler open as the default program for *.xml/*.dita files. However, since Windows 2007, the registry is has changed, so I can't figure-out how to do this "hack" anymore. So, I have to launch Styler first, then open a *.xml/*.dita file. Has anyone figured out how to set Styler as the default program? (I'm on Arbortext 6.1 if that makes any difference). Thanks, Todd

Hello,What is the easiest method to export a BOM reports to use in Arbortext IsoDraw?IsoDraw accepts xml files for BOM creation in specific format, and I would like to export the necessary xml file from Windchill.Thanks in advance.Kind Regards,Andaç ADAL

Dear Valued PTC Customer, As we approach the end of calendar year, we would like to provide a helpful reminder to our customers regarding Arbortext Content Delivery (aka ACD) 7.2 and its earlier versions.  PTC released Arbortext Content Delivery 7.2.0.0 in December 17, 2021. This version is the latest long-term supported version of Arbortext Content Delivery, which will be in standard support until December 31, 2025.  In order to keep up with industry’s security threats and interoperability with other software products, PTC made adjustments to the Arbortext Content Delivery Standard Support Life-Cycle.  This initiative directly aligns with our commitment to maintaining the stability and performance of Arbortext Content Delivery, and ensuring that our customers have a positive experience using our software. PTC will continue to strengthen 7.2 with additional CPS (7.2.0.x) releases, contingent upon potential bugs or security threats, to make sure it addresses ind

Hello, PTC Arbortext Editor version 8.1.3.1. I have a DITAmap document which includes several chapters.Each chapter has a bunch of topics/concepts.Each topic/concept is in a separate dita file (see example screenshot below).  In Web output, topics are displayed in the right side all together (see next screenshot below).When a topic is selected in the left menu, the right page scrolls to the selected topic.I need the right page to display only the content of the selected topic, as in a real navigation menu.How to do that? Best,Pietro  

www.ptcuser.org  3-Day User Event - Please Join Us In OrlandoNEW – Arbortext training track just added! This is an excellent opportunity to brush up your Arbortext skills with a full day of training for a single low price https://www.ptcuser.org/Portals/0/PTCUSER%202022/Agenda%20and%20Course%20Listing.pdf

Hello i am currently working with styler and a Dita Map. In the styler i cannot see some elements that are not present in the map but are in the topicref. I can see then in the pink tags, but i cannot see them in the elements list. Some of this elements are sections and chapters, without then i cannot creat divisions in my document. Thank you 

All right gang please put your thinking caps I think I have a weird one. I create an IDR file with some hatching (See idr1.png). Then when I export the file out as a CGM (see cgm1.png) the hatching changes size on me. I tried to just scale the hatching up to the correct size but the quality is unacceptable. Anyone run into this before, and if so how were you able to correct the issue?

Hi,Do we have an option to restore the previous XML version objects (xml content) to the latest version?I'm using Arbortext editor 8.0.1 and Windchill to store the Xml's. Example: The current version is in A.10 and I want to restore the A.3 version to A.10.In the current method, we need to download the A.3 xml version from Windchill and open in Arbortext editor and copy-paste to restore. Thank you.Best regards,Manu

Hello, I am creating a stylesheet for a customer whose style guidelines require a footer/graphic/table numbering system that looks like this: 3.05-5 The first digit is the chapter number, the second two the sect1 number, and the last the page/graphic/table number. I can get the chapter and page/graphic/table numbers easily, using the defaults available in generated text. My problem is with the sect1 numbering - again, I can get the simple 1, 2, 3, etc., with no problem, but the requirement is for two digits, starting at 00, then incrementing by five for each new sect1 in a given chapter. This would give a series 00, 05, 10, 15 and so on. The logic I've worked out is:  if sect1 < 3("0"+(((sect1)*5)-5)), else (((sect1)*5)-5)  My problem is that I don't know how to do this in generated text. Would it be in ACL, XPath or would Javascript be appropriate? Would it be something else entirely? Any help greatly appreciated! Thank you. Jo

Hi,   We trigger APP sub-process in Arbortext Publishing Engine through activation files. When we place the activation files in local drive, PE sub-process is running properly. But when we place activation files in network share PE couldn't be able to take that Job.   Can we have some suggestions on that.   Note: 1. We are running TOMCAT server as a domain user which has all rights to the network server path 2. We are launching PE Sub-process as a domain user which has all rights to the server path. When input files are placed in network share, PE sub-process is able to take those files and process those files. But the activation files, files given in <input> and <output> tags of activation files are not identified by PE.

I have created two new stylesheets. When I use styler the default stylesheet is techinfo.style when publishing. When I rolled out the new stylesheets to the publishing engine the default is not the same. The new stylesheet seems to be the default not the techinfo.style stylesheet How do I make the techinfo.style my default.I have tried CS269879 How to set the default stylesheet in Arbortext Editorand Configuring Stylesheet Order in a List From the help Nothing seems to change. Looking for more suggestions. Thanks Bryon 

issue with some of character like face, hand , or some cloud symbol are papering in MS word and internet, but wen same entity used in Arbo-text 3b2 its showing like  "question mark"  even after Appling  all possible font please suggest ,also example Unicode entity,✋   ✋     

What does it mean if my UFE is a solid color instead of white.Bryon

Hi, I am running Arbortext 6.0 and trying to get boxing to display in the editor window. I have seen past posts stating that boxing will NOT be displayed. However, in the help center, it shows that it should:Could someone please clarify why boxing doesn't display, or can it be displayed?Many thanks,Ali 

How to notify a user when the subprocess status is busy? Sometimes when we publish any incorrect document (document with some unwanted special characters), the PE server is getting stuck and all the sub processes are getting occupied (leading to "All Sub processes are currently busy" error for all subsequent document publishes).Do we have any API to retrieve the status of the sub process ?

How do i change the minimum height in arbortext styler 8.0 ?

Join us in this 30 minute webinars as we walk you through the most cost effective and time efficient way of taking your existing technical documentation (PDF, Word) and converting it into S1000D compliant XML data modules. Find out more and register here

Please join the PTC Arbortext Business Unit and Vuforia's Jeff Coon to find out what’s new with the Creo Illustrate v9.0 release.  Learn how you can benefit from these new features: Controlling Figures with View StatesImproved Consistency for Multi-Body partsNew Publish option for Vuforia ProceduresBackground processing for Video ExportInset View CalloutsPreconfigure Item ListUnlink 2D figuresWindows 11 supportSubscribe to our Arbortext YouTube channel and stay connected on our Community!

The Arbortext product suite ties service parts and service instructions to the corresponding engineering data to ensure service content is always accurate, appropriate, and up to date. On-Demand Session that Patti did that premiered on June 15thClick the link here:https://www.ptc.com/en/resources/plm-on-demand/Working-Concurrently-With-Service#

PTC Arbortext Editor/Styler/Publishing Engine 8.1.3.1 has released!Key HighlightsUpdate to a third party libraryPTC Arbortext Layout Developer & Layout Editor 12.1.3.1 has released!Key HighlightsCustomer critical bug fixesUpdate to a third party libraryNote that these CPS releases replace the 8.1.3.0 and 12.1.3.0 releases on the PTC download site.

I have issue with downloading arbotext cadprocess software downloading issues

Could someone please let me know where I can find some documentation on Arbotext architecture with details of server config and CPU requirements etc. Any help will be really appreciated. I am not very techy I need to provide the info to a 3rd party to support the application. ThanksSaibal