SLM (Service)

Hello! For several months now I have been working with IsoDraw. Sometimes I have the situation that I have to delete a line for a drawing and for example, behind the line, there is an ellipse. The contour of the ellipse is then not closed. Is there a command to close the contour, or two lines to hand its course to Combine?Sorry, for my bad English and thank you for your help!

Hi,A few months ago, I used ISODRAW 7.0 and i could move the elements of my draw without using the "move" tool (Ctrl + M) .... doing that with the arrows of the keyboard only (or maybe Ctrl + arrows / Do not remember exactly) ...But today, impossible to move the elements like that!I searched on internet and on parameters but found nothing!Do somebody have a solutions to activate the possibility to move elements just with the arrows. (Without using the tool "move")?Thanks

For those of you who are attending LiveWorx later this month, we are running an evaluation of our prototype for a Web-based XML Editor in the User Experience Center.Early sign-up is open now!  Click here to select an evaluation time.

Where can I get a list of commands users can run from the command line? Like dt (delete tag) and it (insert tag), etc.Our administrator has changed our help tag to an in-house set of instructions, and we don't have a list of available commands, like mt for modify tag, or find, etc.Thanks.

Hi,We would like to keep the arbor text support files locally due to network problems.Could anyone share the location to keep the dtd and acls locally..

Ever since my version of 7.0 was updated to M050 version I have had an issue with my graphics displaying properly. When I create a PDF it retains the black bars on the callouts.

Hello, When I export cgm File to jpeg file manually, Iso Draw calculate automatically the default scale for exportation like this picture..I try to get with IsoDraw Macro this default scale.My question is : There is an Isodraw macro command to retrieve this value ?Thank You

You can win a copy of one of my books and 30-minutes consultation time with me!To enter the raffle, drop off a business card at booth 301 in the STC Summit Exhibit HallRead more about Arbortext 101: http://amzn.to/2daPX9uRead more about Arbortext 102: http://amzn.to/2dg5xSN

How to retrieve the automatic scale parameter used by IsoDraw when exporting CGM to JPEG using IsoDraw macro ?

When starting AE a message appears in the lower right corner of my screen readingWhat would be causing this and how is it corrected?

I am trying to figure out how to open a Creo file that is in Windchill straight into ISODraw. I have Work Group Manager installed and communicating with both Windchill and ISODraw, but when I select open in ISODraw and the Windchill button in the WGM no Creo files are displayed. If I navigate in the WGM to a folder on my computer Creo files are displayed and can be opened (imported).I've searched the help and knowledge base, but found nothing.Thanks in advanceDavid.

Hello community-I'm looking to you for feedback on Arbortext Editor. I'm especially interested in usability improvements or small enhancements that we can look at, which would really help you in your everyday use of Editor.The survey is only 6 questions- can you please take a few minutes to respond and give me some feedback? Survey is HERE. Alternatively, if you'd like to speak to me directly, please reach out and I'm happy to setup a time to talk and discuss any suggestions or concerns.Thanks for your time-Pushpinder

I have XML Metadata file which already complied and working fine. I want to insert additional new ELement tag for ex: Sub Title tag with styles on existing xml document.Is there any way to insert new element tag inside XML metadata document without modifying DTD/Stylesheet?

If so, we're looking for your feedback to help guide our roadmap! Please take this short 5 question survey letting us know of your current experience with the capability and user experience.  Click HERE for survey.I will keep the survey open until April 21st.We appreciate your help with this!Pushpinder

My document Edit view has many headings that are in German when I am working in English. Can I change these to English.Below is a sample:<commonInfoDescrPara><title>Reason For The Job</title><commonInfoDescrPara><para changeType="modify"reasonForUpdateRefIds="RFU0001">Self explanatory.</para></commonInfoDescrPara></commonInfoDescrPara><reqCondGroup><noConds/></reqCondGroup>Sonderwerkzeug, Mess- und PrüfgeräteTabelle 2Sonderwerkzeug,Mess- und PrüfgeräteThe document seems to publish correctly,  but at least a two work stations have this problem Any Ideas?

I have added new categories and values in a new ditaval file using the Arbortext ditaval editor in v7. After having completed this task, I fully expected to see the new categories and values appear as options in the Apply Profiles dialog box. They did not appear and therefore I was not able to apply those values. Consequently I looked into this matter further and noticed that the .pcf file may need to be modified and so on. I work at a place I do not have access to the ditabase and .pcf files. The tools person is rather inexperienced and told me that the implementation of the new categories and calues in a ditaval file require specialization and changes in the DTD and thus requires a lot of work.Although I am somewhat technical, I am not as familiar with the implementation of profiles in the Arbortext Editor, I was surprised to hear that DTD changes are required. Can someone please let me know at a very high level what is required to make the newly-added profiles in a ditaval appear as

I have two editors (out of a group of 12) that , when they hit the enter key, the element pop-up list flashes and then disappears. We are all running Arbortext 7 M040.

I am using Arbortext Provisioning Manager bought from PTC. How do I get additional licenses and additional software training?

Hi,How do we verify cross references/con references in publication structures.Br,Nishanth@

I need to export the bill material into excel format in Arbortext Iso draw cad process. Can tell me what is the procedure to export BOM in excel?

Since Arbortext Editor 7.0 upgraded to JAVA 1.8 which does not support odbc:jdbc bridges datamerge has been deprecated. I am wondering what kind of solutions anyone has found in terms of a workaround to use datamerge queries and databases that were set up and working with previous versions of arbortext editor? I attempted switching editor back to a JAVA 1.7 that still supports odbc:jdbc and seemed sucessful in getting Editor to load with 1.7 but have still not been able to get a datamerge to function, not even on the demo.

We have an issue with the Figures list not showing the thumbnail images for one particular user. None of our other users have this problem. Could there be a setting somewhere that is flipped, or a bug? If he opens a .c3di created by someone else, he will get a temporary glimpse of the images, but then they disappear as soon as he starts working. You can imagine the frustration of determining the image you need when you have to click through them all the time. Version 3.1 M010 build 27.Thanks guys for any input.

Hi,I am looking for the tip to push Windchill Information System Attribut Name WC_VERSION_ATTR into Arbortext Editor for a DITA Topic.I add the following rule into my bursting file:<twowaymetadatarule attrname="rev" bndryelemname="topic" metadata="WC_VERSION_ATTR" metadataelemname="topic" mode="toxmlway"/>When I create a new DITA Topic in Windchill and open it in Arbortext the attribut field rev of Topic element is imput.Do you have any idea?Thanks in advanced for your feedbackRegardsChristophe

In Arbortext Editor Release 6.0 r60m070In a table with a single column, selecting multiple rows and trying to delete the multiple rows results in only a single row being deleted.The problem can be verified as follows: 1. Create a New Topic. 2. Add a table with 5 rows and 1 column. 3. Select the bottom 3 rows. 4. Right click and from the Delete option select Row. This does not delete the selected rows.How can I fix this??Thanks,Carolina Elias

We are currently using Arbortext for 36 localized languages and adding another 16 in the next coming months bringing the total to 52 languages. Out of the 52 languages there are 17 that are not supported. What are PTCs plans to add support to any of these languages? IndonesianAlbanianMacedonianSerbianUkranianVietnameseMalaysianMongolianArmenianDariKhmerBosnianKazakhAfrikaansLaoHindiTurkmenOne of the issues we are seeing with languages not being supported is the Index is not broken up like it is for supported languages. See attachment. Should a Product Enhancement request be submitted for this inquiry?