SLM (Service)

Hi,Is there any way to speed up loading the ArborText editor faster.When we open any xml file, it is taking significant amount of time to open the editor.

We've recently upgraded to Isodraw 7.3 from 7.0.We have a macro that draws ribbed pipes but it no longer works properly in 7.3.It's a long macro so I won't put it here unless someone wants me to.The macro has a while loop in it that prompts the user to select a point on a line - it adds ribs along this line each loop until the user exits by clicking in space.It worked fine in 7.0, but in 7.3 it works OK for a few seconds and then Isodraw hangs for several minutes as though it's stuck in an endless loop. It eventually exits the macro.Strange thing though is that it's not based on the number of ribs it draws (i.e. the number of loops) but on time since the macro started - if you pick points quickly, you can get more ribs drawn than if you pick them slowly.Is 7.3 less forgiving of bugs, or could I be using some functions that no longer work properly?Any general guidance would be very welcome. I can post the whole macro if anyone is interested.

I'm setting up an S1000D project (in Arbortext CSDB with around 2000 DMs) to use S1000D Applicability - the aim being to use extensive inline applicability to reduce duplication. The problem appears to be that we need to produce PDF output, and as far as i can see the Arortext CSDB (4.2 M039) only filters at DM applicability level, and there is no way to basically extract ONLY the relevent data for a specific customer by it pulling only the inline applicability and common paragaphs. In other words, when the PDF is generated via Arbortext Publisher (4.2 M030) ALL of the applicabilities are listed in the output PDF whereas i need only single customers.Does anybody know a way around this for printed output. Would a later version of either the CSDB, or the Publisher, enable us to generate PDF output for specific customers only? If so there is a good chance i can get the system upgraded.Thanks in advance.

Hello!Why Isodraw 7.3 working very slow when I have text in my illustration? My system have: Intel i5-6500 (3.2GHz), 8GB RAM, Win 7 Pro x64, Intel HD 530 (192MB dedicated).Thank You!

Hi there,we have a bunch of 2d and 3d graphics that have "object tips" in the Objects.  We only need to remove the object tip (the hovering text) part.Is there an existing custom macro for that or is there a batch process technique?   I would like to streamline the process for efficiency.Any ideas?krJanine

Hello everybody,I've got a fosi I'm cleaning up to work in Editor 5.4, and I am getting the above error.can anyone tell me what causes this error??I know it was fixed in later releases, however we need to use 5.4.Thanks,Tracey

How to get the trial license of Arbortext XML editor, while generating on site, it says unknown HOST

How will this application will provide detail by comparison two versions of documents with details like no of pages added, no of pages deleted, No of content that got modified etc.

Does anyone have any experience using Arbortext with screen magnification software? I have a vision impairment and use a screen magnification application. Just learning Arbortext. Finding that scrolling and screen refreshes are very slow, even to the point of crashing my laptop. Any ideas? Thanks.

Hello everyone.I am very new to IsoDraw, using v7.3, and I have a small issue.I want to convert .CGM file to its clear text encoding. I know my input file is encoded in binary and I want to use a command line to convert it to clear text encoding. There are a few things I don't understand :- What should be the command like ? For now I've been trying to change many subtleties but nothing seems to work.I always start with this : [path_to_isodraw.exe]\IsoDraw73.exe -s"path_to_source_file" -d"path_to_destination_file" . Then I try to use a simple macro with this only command "Export "path_to_cgm" "CGM". I checked in the preference file for my specific parameters and it seems ok. This macro is saved in my C:\User\myname\AppData\Roaming\ptc\Isodraw\Macro so I add this to my command line, giving this :[path_to_isodraw.exe]\IsoDraw73.exe -s"path_to_source_file.cgm" -d"path_to_destination_file.cgm" -m"C:\C:\User\myname\AppData\Roaming\ptc\Isodraw\Macro\convertCGM.ism".Now others questions I have

Our customer wants to add a new UoM to their BREX for definition of flow rate as oz/s. How do I access the UoM list and add this as a custom measurement?

Hi folks,I'm trying to enforce a spellcheck on topic content before allowing a check-in to the CCMS.  The behavior is identical to xml validation.I can't do anything on the CCMS end- are there any configurable behaviors in the editor to prevent writers from performing check in on a topic with flagged spelling errors?Thanks,J

Hi everyone,We are struggling with an error during spellcheck.  If the editor spellchecks a map containing a large number of topics we get crashes.Is this a known issue, and are there workarounds?We are running 5.4Thanks,J

I am using JavaScript to customize certain type of documents and I did notice a fairly long delay in loading a document that is subject of the customization when is open for the first time in Editor.If a document that is subject of the customization is or has been already open, the following documents of the same type do not experience the loading delay.I am assuming that the delay has to do with loading up the JavaScript file first, which has a pretty large size (1025KB), and then the document. How can the delay be reduced?Thank you for help!Have a blessed day!Florin

Hello all, we are placing jt files on our templates. We resize and contour fill until it looks correct. We then export to a cgm. We have been having some issue with excessive file size due to all the information outside the vdc extent also converts. We have set editor to not to display anything outside this vdc extext, but the cgm are being quite large slowing down publishing. What we have been doing to alleviate this, is create a box filled with a color then place it over the excess illustration outside the template. Select element, optimize, remove covered elements. Then it removes anything that is covered. We do have a frame around our template. Is there away to automate this procedure?Bryon

  Good morning all,A quick questions. Is PTC --> Arbortext IsoView 7.3 --> Isoengine73.exe  Compatible with Windows Server 2012 R2 ? (With IE11)  The application came bundled with an IETP Software. The IETP Software works fine, and I am able to see the thumbnail of the illustration alright. Yet, when I click on the Thumbnail, the illustration does not open up and the Isoview Buttons do not work.so:Is the bundled Isoview app compatible with Server 2K12 R2?Are there any tricks to make it work? For example, I have already disabled pop-up blocker in IE11, Added the relevant web page to Compatibility Mode and  to the Security Tab --> Trusted Sites (with "enable protected mode" disabled)I tried "compatibility mode" on the Isoengine73.exe  using XP SP3 and othersAll of the above to no avail  Any tips or ideas ?Many Thanks  Mariano

I am trying to select same elements with different parents that have the same class using getElementsByClassName, but i get the following error message:org.mozilla.javascript.EcmaError: TypeError: Cannot find function getElementsByClassName in object com.arbortext.epic.internal.aom.DocumentImpl@156d16c0. (C:\program files\ptc\arbortext editor\custom\scripts\Local.js#3985)    at org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3689)    at org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3667)    at org.mozilla.javascript.ScriptRuntime.typeError(ScriptRuntime.java:3695)    at org.mozilla.javascript.ScriptRuntime.typeError2(ScriptRuntime.java:3714)    at org.mozilla.javascript.ScriptRuntime.notFunctionError(ScriptRuntime.java:3786)    at org.mozilla.javascript.ScriptRuntime.getPropFunctionAndThisHelper(ScriptRuntime.java:2268)    at org.mozil

What does the code need to look like? Folder location would be C:\users\username\pictures\, how does it change for each individual user as the username changes.Macro export CGM to user pictures folder# recorded with Arbortext IsoDraw 7.3  app.interaction=false  Save  Define final2 as string    final2="X:\Photos\" + stripext(activedoc.name) + ".jpg"    Export final2 "JPEG"  app.interaction=true  app.interaction=false  Save  Define final as string    final="C:\users\username\pictures\" + stripext(activedoc.name) + ".cgm"    Export final "cgm"  app.interaction=true End MacroThanksBryon

I am using IsoDraw 7.3 to create TIF and CGM files for use in our manuals. I receive many different starting graphics to build on in IsoDraw adding leader lines, notes and everything else. What do you all think is the best file format for the incoming graphic? I am trying to maintain the best resolution I can with a final file size for TIF files under one MB. Typically the final file goes into Arbortext for manual creation.ThanksKeith

We've just upgraded from Isodraw 7.0 to 7.3 and are finding it very difficult to cope with the way it now saves files.Previously, when you opened a file and clicked "Save As" it would default to the directory the file was originally in which to us is logical.Now, when you click "Save As" it defaults to the directory you last saved a file in.We are a very busy drawing office and are constantly loading up drawings for modifications in different contracts (and therefore different directories). We usually want them saving down in the same directory with a modified number.Now we have to be really careful as we can't assume that an illustration will save in the same place it was loaded.We understand that this modification was requested by some users, but it came in without any warning and with no way round it (wouldn't it have been simple to have a setting to allow saving either way?). We did complain about this change a few years ago when it was first introduced but we've finally had to upg

We have converted from SMA to TIA. If I open a file in 6.1 m090 it works fine. If the users open it in 7.0 m050 I get a parser error. There is no such element as 'title'. It also lists techinfoDomain.xsd as the file it cannot find a bunch of stuff in. Why would it work in 6.1 and not 7.0. From looking at the help session it looks like they are using the same file locations.ThanksBryon

Hi,I have two users that are seeing this error message as shown below:Unable to obtain a license for optional component PTC Arbortext Print ComposerHas anyone seen this error before? I believe they need to point to a server.This is for Arbortext Editor 7.0Thank you,Morais

Hi,The XML has table entries with "...Shading='gray4'" as shown below. Those entries cause tables in Word/RTF output to have cells with gray background. The gray table cells are required in PDF file but not in Word/RTF and both file types are created from the same XML. How can we get the table cells to display with white background rather than gray when Shading='gray4' is used in table entries in the Word/RTF output?We are using Styler in E3 v7.0.Thanks in advance for your help!Regards,Morais Burge********XML SNIPPET******<row><entry><?Pub _cellfont Shading="gray4"?><para> </para></entry><entry><?Pub _cellfont Shading="gray4"?><para> </para></entry><entry><?Pub _cellfont Shading="gray4"?><para> </para></entry></row>

Hi,In Styler, we are attempting to add text "Table" pulled from fixedterm element (<term id="table" text="Table"/>) in the XML and apply to table with titles in Word/RTF output. The intent is to pull the information from "text" attribute and add it to each table with a title except for the very first table (Annual Review) in the document. The text "Table" will be added and numbered starting from "1" and continued on countering to last table with a title. For example the first table with a title in the document should be "Table 1. Quality Control Material" and second table "Table 2. Reference intervals" and third table with a title "Table 3. Compatible Anticoagulants" and so on until all tables with title are accounted for.Currently I am able to pull the text "Table" from the XML and apply to the table title; however, the enumeration/numbering is not counting as expected. All tables are with title are displaying as "Table 1." even the "Annual Review" table - the very first table i

Hi,I have integrated Arbortext 7 m010 with IE 11. when click on CheckCompleteness it does all the operation and goes to the background.Could you please help me in resolving.<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Embedded ActiveX Editor Frame Sample</title></head><frameset><frame src="arbortext-editor-embed:C%3A%2FProgram%20Files%2FPTC%2FArbortext%20Editor%2Fdoctypes%2Faxdocbook%2Fdemo.xml"></frameset></html>Regards,Anirudh