ThingWorx

I'm trying to create 3 D waterfall chart for which im trying to know if thingworx support such 3d chart widget and also trying to understand how can i develop such 3 D widget using Thingworx extension sdk. any guidance on this topic will be very helpful for me.   Using TW. 9.3

I am using ThingWorx Platform Release 9.7 and DatecodeF000We have 2 server both server facing same issue : User is unable to authenticate with legitimate passwordHere are the errors that I faced025-05-14 08:24:35.678+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Connection refused: getsockopt2025-05-14 08:24:35.682+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Subsystem WorkflowSubsystem failed to start: Could not connect to RabbitMQ: Connection timed out.2025-05-14 08:25:37.758+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-443-exec-16] Authentication failed: Please make sure the credentials are correct.2025-05-14 08:25:51.286+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-443-exec-18] Authentication failed: Please make sure the credentials are correct.2025-05-14 08:28:14.174+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ] [S: ] [P: ] [T: ht

Reference from topic - Solved: How to clear/remove array in sessionStorage - PTC CommunityThanks.It is showing that sessionStorage.getItem and sessionStorage.setItem is deprecated in thingworx 9.6 version. What is the right function can be used now. Can you clarify why sessionStorage.RemoveItemis not working. I wanted to remove particular property not all values stored in session. 

Hi, I need help on how to make functional/use of the Preferences Widget - ThingWorx 9.7 version. I have dragged the widget but it is not getting used at all when I am trying to click on the save the button (the button is not working) How to take the approach for this widget. Thanks!

Performed in place upgrade from thingworx version 9.3.8 to 9.5.7 and several system tokens seem to be missing. Windows server 2019 MSSQL 2019. Example screenshots below. Is there a place to download the system localization tables for english and spanish? None of the custom tokens are missing it appears to be only tokens that are system that did not exist in the version I started from.

Hi, I am using external fonts and trying to apply those on thingworx widgets.I am using font-face css syntax and able to import them.I have succesfully applied the font to all the elements of grid expect the popup that shows up when pencil icon is clicked on each row to edit the values of each row. The problem arises when trying to inspect the popup. The popup vanishes when inspect is tried to know class and part details. Please find the attached screenshot with popup on the right and the popup is part of the Grid widget. Help me with css code to update font for this popup and verify the changes using inspect feature of browser.

Hi,    I have an instance where the trace logs are generating heavily, resulting in data exceeding 50GB in just a couple of hours in PROD, and the C Drive becomes out of memory, causing the entire server to crash.    I need to disable only the trace logs in ThingWorx. I tried to find an article, but none have been found as of now.   How can we disable the Trace Logs in Thingowrx?   Thingworx Version: 9.0   Thanks,

Hi all, I have a subscription that occurs on a property data change. The subscription queries the most recent property history data. Sometimes the most recent value isn't logged yet so when I query in the data change subscription the most recent value does not show up. Any way around this slight delay so I can query the most recent data without missing the most recent value?

Hello everyone, I'm working on a feature in my ThingWorx application where I want to generate a PDF from a pre-defined HTML template (3 pages), but with a slightly different approach than typical mashup-based rendering. Here’s the idea:I have a fixed HTML template (a structured form or layout).Only two fields need to be dynamically filled using values from the ThingWorx runtime.The user should then see this HTML rendered directly in the browser (not inside a ThingWorx mashup container), just like a standalone form or page.After that, the user can generate it as a PDF, and manually fill in the remaining fields on paper after printing if needed.I’m aware of PDF generation extensions (e.g., twx.pdf.extension), but in this case, I’m looking for something lightweight and interactive, where HTML is opened first in the browser, filled on load (maybe via a service or URL parameters), and then saved or printed by the user. Any tips, best practices, or sample setups would be much

The widget has no bindable events for selected items to trigger navigation to other mashups. There is only the double clicked event. Why is there no Clicked event, or selected row changed event? 

Hi, Please help me with custom css that effects tree widgets main label,title and parent nodes and nodes font-family as I am dealing with external font that is not part of thingworx.Please find the attached screenshot for reference Version : thingworx 9.6.1

On main page load, if i passed data to collection, the child mashup's mashup load is triggering the services correctly. After some update in same mashup, im passing data again to collection widget. this time the mashupload of child mashup is not triggering the services. How to trigger mashup load of child mashup from main mashup?

Sample grid css code :@supports (ptcs-style-unit: "PTCS-CORE-GRID") {[part=header-label] {font-family: 'Segoe UI' !important;font-weight:700 !important;font-size:14px !important;}}Please have a look at the attached Display feature to select columns of grid widget.I am using custom css because the font-family I need doesn't exist by default. I would to change font-family for Display button and the blackened column options too for grid widget.I tried but no luck.Kindly provide me custom css for the same.

Hi, Version :  Thingworx 9.6.1 Please check the attached image. Need help to update css of filter box in Grid widget. Providing the sample that I tried which didn't work.@supports (ptcs-style-unit: "PTCS-CORE-GRID") {    [part~=simple-filter] {       font-family: 'Segoe UI' !important;    }}Please let me know if you are able to figure out

Hi,How is ThingWorx beneficial for creating ERP applications, enterprise solutions, and non-IoT web development?Can ThingWorx be used for building non-IoT web application use cases?

Hello, i'm currently using ThingWorx 9.3.9-b1648 and I need to change the input focus from a textfield on a main Mashup to a textfield on a contained Mashup. I've tried searching for solutions but most relied on the AutoFocus and focusOnLoad attributes of the widget but they don't seem to be present in my version. is there a way to change the focus of my textfields without those attributes? Thanks in advance!

We have installed the Databricks jar file in Tomcat lib folder and restarted the tomcat, after that we created a new SQL thing with Database template and try to establish the connection by using the connection string URL and other details (Driver class name, validation string as Select 1, username and password) but still we are not able to establish the connection between Databricks and Thing Worx. Can anyone help me out this.

Hi All, Sice a couple off weeks we have a problem when deploying Thingworx in our DTAP enviroment with the PlatformSubsystems. the fields in the Tab Metric Reporting stay blank  so no Customer number or Name anymore. Because of this changes cannot be made and SAVE does not work. When trying to request authorization we get this message "An error occurred while attempting to contact PTC. Try again later.Close "And in App log we see this " INFO : Getting License Feature Info for: twx_telemetry_data_exception"  And "ERROR : Was not able to complete metrics auto enrollment. Invalid value, can not be null or blank" And " WARNING: Transaction has been marked as a failure for request /Thingworx/Subsystems/PlatformSubsystem/Services/StartMetricsEnrollment" And " ERROR: Unable to Invoke Service StartMetricsEnrollment on PlatformSubsystem : Invalid value, can not be null or blank" I have a export of subsystemPlatfrom where the fields "Customur number and Name are filled in" wh

Hi all, Is there any way to get a full screen dark mode in composer rather than just the code box? Or a work around to get it to be full dark mode?  

  I created this url, it showed invalid. What Iam missing here. https://servername/Thingworx/Things/DTName/Services/GetDataTableEntries

Hi,i am trying to execute postgres database store procedure in thingworx but unable to get the data, it is showing an error in database logs like "cancelling statement due to user request", but if i am trying to execute the same store procedure in postgres it is giving me the data. i checked some thingworx articles and there they are saying to refresh the database connection or increase the database thing time limit, i tried these two approaches also but not getting the data. Please give me the solution on this as soon as possible. 

I'm using ThingWorx 9.6.3 and adding tags to a Thing using the Manage Bindings feature. The properties get added as read-only by default and are not set to be persistent or logged.Is there a way to bulk edit these properties after binding them to enable persistence, logging, and set the appropriate dataChangeType (like ALWAYS or VALUE)? I don't see any bulk edit option in the UI.Any suggestions on how to handle this efficiently would be really helpful.

Hi all, I am wondering if there is a specific reason that Master cannot be bound in thingworx mashup builder. I have a mashup in one project that I want to use the same master on as all of our other mashups but the master is located within our main project with stuff to be commonly used among all projects. This creates a dependency issue preventing pushing between projects and I am not sure if there is really a good way around this, but if I could just bind a string like "KT.MasterMashup" to the Master parameter then I could solve that dependency.   

I am using ThingWorx Platform Release 9.5 and DatecodeF000I would have a "general" question about the Combo Chart widget. Unfortunately I did not find any examples on the internet. I see that with a combo chart I can have multiple y-Axes which is great. Now I saw that you even have the possibility to have it stacked. Which would mean in my opinion I have multiple y-Axes therefore multiple lines but they all have there own space. Not all together in one graph but stacked as I would need to have it. Now I played a bit with the widget and tried out what I can do but unfortunately nothing happens when I choose the Stacked option. I mean there are a lot more parameters then that i tried to correctly fill but in the end result nothing happened. So I would kindly ask you if there is a better description on how to obtain this stacked result that i definetly need or is it maybe a bug that this is not working?

Hi,  Tried below code but no luck @supports (ptcs-style-unit: "PTCS-CHART-AXIS") {[part=tick-label] {font-family : 'Segoe UI' !important;}} Please provide custom css to effect x-axis and y-axis tick labels of line chart.