Vuforia Studio

I'm trying to draw an image on the HTML Canvas, but it's not working. I put this into JSFiddle and, with one additional line of code, it works. However, this line of code doesn't help me in Vuforia Studio. What am I missing?   $scope.drawLargeInstructionImage = () => {    let c = document.createElement("canvas");    let ctx = canvas.getContext("2d");    let slideLeftSidePadding = 25;    let slideTopPadding = 22;    let slideWidth = 694;    let slideHeight = 344;    let slide = new Image();    slide.src='app/resources/Uploaded/InstructionBackgroundSlide.png';    console.log(slide);    slide.onload = () => {        ctxtwo.drawImage(slide, slideLeftSidePadding, slideTopPadding, slideWidth,  slideHeight);    };    document.body.appendChild(ctx.canvas);  //the line of code that fixes the problem in JSFiddle tml3dRenderer.setTex

Hello everyone, we are facing the issue for alignment of augmented and physical model when using hololens2. The augmented model is misaligning with the physical model with 2 to 3 inches. When I check the Microsoft's troubleshoot website, its mentioned that there may be one inch or more offset will be there. Please refer this article. https://learn.microsoft.com/en-us/hololens/hololens-faq#after-placing-a-hologram-on-a-wall-it-seems-...   And when I created the same experience for mobile device then the offset was very less. It will be really helpful if anyone can help us. Just need clarification about "Can we achieve 100% accurate alignment with Hololens 2 "?? Awaiting response. Regards,

Hi,   I'm having an issue with model target tracking in Hololens 2.    I have no issue getting the model to appear but when i move around the object, it appears to move slightly around. It will misalignment with the actual model when I move the camera.   I've used the model as a model target in the mobile device view, and use the same process in the Hololens 2, but it having the above issue.    If someone can give any advice or point me in a direction of something that will work i would be greatly appreciated. Any help or advice would mean the world to me. Thank you for your time.

PTC University just released the first instructor-led Vuforia Studio course in the Vuforia Training Catalog.You can learn more about Vuforia: Fundamentals Overview and register here.If you don't have a LEARN subscription, you can purchase the class independently. Contact our sales team to learn more. 

I'm seeing some odd behavior with the most recent update (9.7.1.5619). When I try to create a new project, I get the new project popup, but there's a full-screen gray overlay on top of it, so I can't click any of the objects on the screen. The odd thing is, I can still navigate the controls in the popup with the keyboard, so I can enter a name, and tab down to the "Create" button, and after creating the project it works OK. (Which is good, because otherwise I wouldn't be able to create a new project at all!)   This happens with both Chrome and Firefox, so I'm pretty sure it's not a weird cookie or cache issue. Is anyone else seeing this, or just me?    

Hi everyoneHow can i add ID to a button ?I know about the widget ID, but I'm referring to ID that I can call from css with #ID.It doesn't work with widget ID because it's not visible in html code. #btn { background-color: green; }  This is the result if I manually add the ID attribute from debug mode 

Is there a way to disable and hide the Tagalong buttons of the 3D panels? I've found that people are pressing it without knowing what it does, and they are messing up the layout of the experience.Thanks!

Hello Everyone, I am developing an experience for hololens 2 where I need to take a picture using a voice command and the way I would like to do that is using the application events because I am using those for others functions.In that way, I am trying to write a function and call it from the application event but no success so far. Any idea on that? Many thanks,Felipe Duarte

Hi everyone,  in my project actually I used to open a web page with the following code:    $scope.app.openConfirmationPage=function(url){ //passo url con pagina per conferma dati try{ $timeout( () => {var ref = window.location.href=url; twx.app.fn.addSnackbarMessage("window.location.href="+window.location.href,"twLogo");},500) } catch(e){ alert('redir failed ' + e); } }   and it's all working fine.    So, I don't want to open the browser into Vuforia View but open for example Chrome, or Safari or other platform.    How could I do?

Hi, I'm trying to get data from QR codes (string data) using Scan widgwet. It works as it showld in the view scene where was deployed. But what I want to achieve is to share this data between view scenes. For context, Users have to scan their QR-ID, Need this ID to be shown over all the view Scenes. I tried with a function: $scope.view.wdg['label-name1']['text']= $scope.view.wdg['label-name2']['text']; Also i tried adding "view.(viewname).wdg," But nothing seems to work.  Thank you.

As of Vuforia Studio 9.7.0, the Wayfinder widget is no longer in beta. It is now available for use in production environments.    With the release of Studio 9.5.0, we are launching an open beta for our latest widget - the Wayfinder. What is it? The open beta allows Studio users to test our new Wayfinder widget in non-production experiences. The Wayfinder widget allows you to place waypoints that help lead users towards a specific part of a model or place in their environment. Use a Wayfinder when you want to call attention or lead a user to a location on a model or place in their environment.   Who can participate? Any Studio user can participate after upgrading to Studio 9.5.0!   How can I enable it? A few manual steps are required to enable the Wayfinder widget. Instructions on enabling this feature can be found in our Help Center.   Who to contact with feedback? We want to hear from you! All feedback, questions, and comments about the Wayfinder widget are we

Hi everyone!I have created an Experience on Hololens 2 with step-by-step instruction, where you have to push "Next Step" button to load next animation in a model. I have put it on a 3D Panel to use Tagalong function, but there is this big "pin/unpin" button I would like to hide, and here is my question - how to do it? I know that I can turn off this button functionality with simple js function, but I want it to disappear.

Hello,I have a complex CAD model that was animated in Creo Parametric. The model has 11 servo motors and 100s (or 1,000s) of parts.I have embedded the animation into a Creo Illustrate sequence as per  https://community.ptc.com/t5/Vuforia-Studio/Is-possible-to-Play-an-Animation-not-a-Sequence-in-TWS-from-Creo/m-p/545977  and the sequence plays fine in Illustrate. However, I cannot get this sequence to play in Vuforia Studio. Is this possible? TIA

Is it possible to get 3D model's each compoment's (modelItem) position information(x,y,z and rx,ry,rz) programmatically in Studio?I know we could manually add model item widgets then we could know each component's position(x,y,z, rx,ry,rz) from the model item's properties.E.g: If I add a Model Item widget, it will show me its position like below attached figure. And the requirement here is to check whether it's possible to get those position information of each components dynamically(programmatically, with js or else).Korean customer Yellotail wants to get the position of each components dynamically so that they could further dynamically create 3D label and place it near the required component.

Hi, all I have a question.how long can it scan the area target creation using IOS device? when I try to scan to create area target using vuforia area target creator, I can scan the area for only five minutes. how long can it scan the area target creation using IOS device?and, Is there any method to increase the time to scan the area using Vuforia area target creator? 

I would like to be able to wrap text for a 3DLabel. My use case is if I can take a data field within a work instruction program to be able to be linked to a 3DLabel. This way it will show the most up to date work instructions that could could range from a couple sentences to a couple of paragraphs. Right now if I use a 3DLabel, it will take that text and keep it in the same line.   The workaround that I am using is putting the text into a 3D image so that way it is showing in the size and format fit best for the experience. But this does not allow that text to be configurable to latest instructions.   Thank you, Brian

I am using Vuforia Studio to implement AR for technical training. But, I don`t know how to implement a bookmark resource to return where I stoped last day. Could you send me an example? Thanks a lot!

Hi, all I tried to publish using Image target.I just added Image target and 3d model.and then I did published. but publishing was faid with below log message.{"message": "{\"message\":\"An error occurred while generating targets\",\"errorCode\":\"\",\"error\":{}}"} why I failed the publish?how can I fix it?

Hi!Successfully publish the vuforia but unable to load the experience Attach the Errror log file and pictures ..  Im able to ping the Vuforia address from my mobile ..  Is that any thing to setup on my network or Vuforia View setup?  

Dear community, I've added to Studio some custom widgets from here https://github.com/steveghee/OCTO_Studio_extensions .In particular, I find very interesting the 3D-ListWe configured a Thing in hingworx to send to this widget the list of models that are saved in the server.i can then load a specific model on fly.My issue is that I want to also change the path where I look for different models. To do this there's a custom parameter to be filled.What I can do is change this parameter during the experience, but the widget is loaded only at the start at the experience so it'll look only in the path defined when the experience is launched.What I'm looking for is a way to reload the whole widget sending again the request to thingworx for new data.I tried the "Reset" and "Refresh" services but it doesn't seem to work

If you are experiencing the blank screen bug and don't want to use the trick in article CS377978, or change the browser, click where the save button used to be and it will restore the page back to normal.  

Hello,I want to use 'camera' widget in Vuforia to send an image in TWX, but when im trying to send image to my service in TWX i'm always get error 406: 'Unable To Parse JSON Request'.content is 'image data' from cameraHow could i solve that?

Hello All,   Need some advise if there is any tutorial on using 3D image (in Vuforia Studio Mobile View project ) as a "button" to toggle the script? How can we detect the "button" 3Dimage was touch "isClicked"?   Hope someone can provide some tutorial guide or simple sample code for my learning. Do send me any related  information.  I had create in Eyewear in the past project. But working on Mobile view very different as the  "Application Event" is not available.    Hope someone can show me the way.    Thank you in advance.   Best regards Newbie Kek

Hi all, My Vuforia Studio cannot read old projects after rebooting my computer. When I try reimporting the zip file in the project folder. It always stuck at initializing project. I left it initialize for 8 hours and still nothing happened.Does anyone know how to solve this? Most Recent Error Log:[2022-09-26T05:23:11.243Z] Studio 9.3.3.5491[2022-09-26T05:23:11.302Z] Status Message: Getting ready...[2022-09-26T05:23:11.303Z] Starting node.exeC:\Users\jc11886\Documents\VuforiaStudio/ssl-settings.json[2022-09-26T05:23:14.273Z] info: [twx-studio:index] Studio Version 9.3.3.5491[2022-09-26T05:23:14.355Z] info: [twx-studio:initializer] Node version: 14.17.6[2022-09-26T05:23:14.356Z] info: [twx-studio:initializer] studio launched with the following arguments: {  _: [ 'C:\\Users\\jc11886\\OneDrive - AGCO Corp\\Documents' ],  '$0': '..\\..\\..\\..\\..\\..\\Roaming\\VuforiaStudio\\studio-download.vuforia.io\\dist\\server\\index.js'}[2022-09-26T05:23:14.359Z] info: [twx-studio

Hi PTC Support team Sometimes , we use view app in environment as a plant where can't use network.How can I save a text file and picture file to local folder on device? We want to save an inspection result (OK,NG) temporarily , then upload result file to server when the network is restored.I try create element ('a') in home.js , It worked fine in preview, but not worked in view app on the device.