Vuforia Studio

Error validate info editor url, and "portal login" show this error? Is the server down? [0mGET /api/autoConfigure [31m500[0m 2907.110 ms - 35[0m[2022-03-21T02:45:15.484Z] error: [twx-studio:auto_configure] 500 GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Response not 200 OK. "Server error"[2022-03-21T02:45:15.485Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Response not 200 OK.

Hello, Actually I wanted add toggle between two types of models and wanted to add text on both sides of toggle  as shown in attached picture

Hello everyone.  I want to get the coord of first target and second target to calculate distance between them.  First, I duplicate target in home.jsonand, remove binding of thingMark-2 markerId and vumark. in this scene, the difference of coordX  is 0.025. I want to get the distance between two thingmarks regardless of the project initialized coord(0.025). for that, I need to get second target's tracked coord in the first target(thingmark-1)'s matrix.   Or other wayMatrix changes according to the width of Thingmark (in vuforia and real).can make it something using rate of size?    

Hello Community,    I am having a very strange issue. My experience works well on my pc means vuforia studio but not in view app. I mean it starts and then when i do same thing means run same features which i have built.. works well on pc but not in view app. It just could not finish the code execution and it breaks then its just stay in the same state and not doing anything. There is no error in my console.log even or anything which may impact on view app. Still it does not work and surprisingly sometimes it works but sometimes its not.   Anyone has an idea why it is like that? I have also posted a photo below from log file of view app. i get this FPS many times and afterwards then nothing happens actually.  

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Dear Community Members,We are aiming to manage experiences on iPad devices locally. To achieve this, we wish to download the experience (QR code) from the Vuforia View application and save it to the iPad's local storage. Our plan is to organize the experiences by model, creating a separate folder for each one and storing the corresponding downloaded experiences within.Furthermore, we intend to access these experiences offline by simply tapping on the saved QR codes in their respective folders.Please refer to the attached document for more details. This functionality is crucial, as we are currently facing challenges to find out the necessary experience from the Vuforia View application, especially as the list of downloaded models grows larger each day.  Thank you for your attention to this matter.Best regards,Sandy

I have been doing some extension development, and have had pretty good success with it. But I'm struggling with one thing: I am trying to develop a 3D widget, with the usual x, y, z, rx, ry, rz properties to position it. The runtime preview respects these attributes as expected, but the design time view has a few issues: The values appear to be applied twice in the design canvas, e.g. if I set x=0.1, the widget is rendered at x=0.2. If I rotate by 30 degrees, the widget is rendered rotated 60 degrees The widget shows the dragger (translate/rotate) control in the design view, and I can use it to apply translations/rotations to the rendered widget, but those changes don't update the widget's location properties. For example, I can drag the widget "up" on the Y axis, and it moves as expected on the design canvas, but the Y property value doesn't change (nor do any other properties change). Clicking the widget in the design canvas highlghts the rendered widget, but doesn't select it in th

Dear Community Members,I believe many of you are encountering difficulties when trying to delete downloaded and bookmarked experiences from Vuforia View on your devices all at once.As it stands, I understand that you are deleting experiences individually, following the method outlined here:https://www.ptc.com/en/support/article/CS351594 This process, however, only allows for the deletion of single experience at a time. I think, it will be more efficient to have the functionality (button within the vuforia view application ) to delete all downloaded and bookmarked experiences in one go.If any of you have discovered a more effective method for mass-deleting experiences, please do not hesitate to share it .Thank you in advance.Regards,Sandy

Hello,I recently updated my Vuforia Studio to version 9.19.11 from 9.12, but now I'm encountering an issue. When I try to change the height of a grid row or the background color, the changes are not visible on the canvas. They only appear when I load the preview. Is this behavior expected in this version, or could something have gone wrong during the update?It seems that other widgets are functioning correctly; it's only the grid and panel widgets that are problematic. I've already tried reinstalling, rebooting, and using another browser (Edge).    

Hi , PTC Support team We want to be able to see the edges of 3D model in view apps. Because If can be see the edges , we clealy visible for tracking is correct or lost. We would be grateful if you would kindly consider it

Hi, I can't seem to get an animation to play on hololens 2.   I created the sequence in Illustrate 6.1 and used the code:   $scope.app.playModelStepPvz("Roller Handle","Figure 1","roller_handle",1,true) ////////////// //definition of the function $scope.app.playModelStepPvz = function (pvz,sequence,modelName,step_number,play) { //pvz file //sequnece -sequnece name e.g. TestFigure1 - as shown in UI //modelName - model name e.g. model-1 widget //step_number - set this number to current step //play true/false execute play for the model $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'src', '');}); $timeout(function () { $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'src', 'app/resources/Uploaded/'+pvz +'.pvz');}); },50); $timeout(function () { $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'sequence', '');}); },50); $timeout(function () { $scope.$applyAsync(()=>{$scope.setWidgetProp(modelName, 'sequence', 'app/resources/Upl

Hello Everyone,Good Afternoon, As a beginner which coding language I should study for Vuforia Studio or which coding languages are used in Vuforia Studio. Thanks in advance. Regards,Aditya Gupta. 

Hello.I'd like to float two thingmarks with the same address within a project in vuforia studio, is there a way?If it is impossible, please let me know if it is possible to float two thingmarks with different addresses.

Dear Team, I have published a project outside of vuforia studio usingcurl -u <userId>:<password> -F ThingXExperience=@<myabcapp.zip> -H "X-Requested-With: XMLHttpRequest" https://localhost:2019/ExperienceService/content/projects/and project is published successfully, But if I try to open ThingWorx view from browser using http://xxxxx/ExperienceService/content/projects/project_name/index-desktop.html? it ask user name & Password. It was not the case 4 months before.I also set "accessType": "public", in metadata.json. I tested publishing project within Vuforia studio and tried ThingWorx View URL in browser it works without asking Username & Password. Can you please help me on this, I need to publish project outside of vuforia studio and i need to access ThingWorx view in browser without asking username & password.    Thanks RegardsNaveen

I want to put a dot in the center of the camera and measure the linear distance from the model from that point, what should I do? Please help.

Trying to get Vuforia View to run on a PC...has anyone tried installing an Android simulator on your PC to run Vuforia View?  I assume you will have camera issues since you need to use a camera to place your Experience?

Is there a way to arrange project files?  If want to group a bunch of car projects in one file and a bunch of refrigerators in another file...instead of having all of the projects shown in my download window...I would have just files shown and I could open a file per subject with the individual projects - a file directory?

I see no option to billboard the 3D Panel widget, options are "Visible" and "Tagalong". I need to billboard the panel, is this not natively supported? If it is not, how would one go about adding that as custom JavaScript functionality?Thanks in advance.

Frequently, viewers want to check videos and images taken from different angles at the same time (on the same screen).For example, they may want to check the operation at hand and their standing position at the same time.For this purpose, a picture-in-picture function is necessary, which allows a small sub-video or image to be shown in the corner of the main video display.This would help ensure the safety of the viewer and the quality of the work.

Hello Community,   I have a question regarding vuforia Studio so we have used vuforia studio to make a checklist with around 7 pages(POP UPs- ) as you can see in the attached picture. We are using it on IPADS. This is one of the page(POP-UP) and as you can see that there are so many widgets (checboxes, textfields, Gridlayout (rows and columns )). Its working completely fine in preview but just for DEVELOPMENT PURPOSES its so SLOW!  its working extremely slow like if i select one widget then i need to wait 6 seconds so that my selection works and i can add/remove widgets and for me its very inconvienent. Anyone has an idea about it that is it a good idea to create checklist in vuforia studio? I have created one which is working fine now but now for creating second one i am already so tired and i cannot wait so long between just selection of widgets and write classes OR if i want to add new widget or remove it. Please give me your insights? what are your ideas behind?&nbsp

Hello member,   I have two views in my app called HOME AND START UP. now in Home view i have 8 popups and each pop up contains a lot of widgets and thats why its so hard for me to add or remove widgets in there. I would like to comment from popup 2 till popup 8 so that all my widgets inside would be comments it dows or i cannot see in the vuforia studio so that i can easily and quickly work on the project. As you can see in the attached picture Home.json when i comment the code from popup 2 till popup 8 and then i start the vuforia studio again then the code just appears back. anyone has an idea how to remove the existing widgets and then take them back again. please let me know about it.    

Hello Community,   I have a question regarding vuforia Studio so we have used vuforia studio to make a checklist with around 7 pages as you can see in the attached picture. This is one of the page and as you can see that there are so many widgets (checboxes, textfields, Gridlayout (rows and columns )). Its working completely fine in preview but just for DEVELOPMENT PURPOSES its so SLOW!  its working extremely slow like if i select one widget then i need to wait 6 seconds so that my selection works and i can add/remove widgets and for me its very inconvienent. Anyone has an idea about it that is it a good idea to create checklist in vuforia studio? I have created one which is working fine now but now for creating second one i am already so tired and i cannot wait so long between just selection of widgets and write classes OR if i want to add new widget or remove it. Please give me your insights? what are your ideas behind? Questions1) Is there any way that vuforia st

Hi Community member,As of now, there is no functionality to get the coordinate of the tap location in vuforia view.In unity , it seems that the coordinate of the point in the direction of the ray can be obtained with the API Physics.Raycast. See the link for your reference.https://docs.unity3d.com/ScriptReference/Physics.Raycast.html I am wondering whether similar concept can be implemented in vuforia to get the coordinate of the tap location. Please see the sample image of the expected functionality in vuforia view.If AR use predominately for marking the critical location (model tracking experience), getting the coordinate of the marked location is mandatory for the verification. If you have any idea/suggestions to get the coordinate of the tap location in vuforia view, please feel free to share. If this functionality available in vuforia view , it will greatly help to enhance the quality of the manufactured goods.  

I propose an improvement to the Camera Widget on Hololens with the View App. Currently, the resolution of these photos is lower than that of the Hololens' native camera, which can negatively impact image recognition accuracy. As these photos will be used for AI-based image recognition, high resolution is essential. Therefore, I suggest increasing the resolution of the Camera Widget photos to match that of the Hololens' native camera. This improvement would greatly enhance the accuracy and effectiveness of the Camera Widget for image recognition purposes.

Hello,Good Afternoon, I am using camera widget in Vuforia Studio for capturing images but while consuming it on Vuforia View app it has a timer of 3 sec which I don't want. Can we achieve it? Thanks in Advance. Regards,Aditya Gupta