Windchill

I have a difficult problem I'm trying to solve.  We have multiple orgs in our Windchill installation.  They represent different business units in our company.   However, 2 of the orgs are now entering a joint venture to release new product.  And I'm struggling to figure out how to best accomodate this in both Windchill and our ERP system.  We are using ERP Connector - not the full-blown ESI.   If I haven't lost you, and you're still reading: Currently, each organization has their own default distribution target.  The output file from each org is very similar.  Both files are read by our ERP software.  But there are a few small differences, such as attributes.  There is also 1 key piece of information that each distrubtion target places in the file ... which is read by the ERP middleware.  That is how the ERP knows which organization to put the Windchill data.   But in this case - a joint venture - I need the data to

I have modeled a gearbox casing which consist of three different sub assemblies(Top, Middle and bottom which was modeled in TOP-DOWN approach) composed of fabricated steel plates using CREO-2.0 for structural analysis. I have provided fastener connection between these three sub assemblies. In each sub assemblies, I have used weldment feature for joining the different plates(It is also defined under simulate menu). During meshing(AutoGEM) I'm geting 4 errors in the diagnostics tab as following.   1. Creo Simulate removed some small curves from the model. The removal tolerance is set from the Geometry Tolerance dialog box (AutoGEM > Geometry Tolerance). Fewer curves are removed if you decrease the Minimum Curve Dimension value. 2. AutoGEM may not be able to complete because the volume boundaries either intersect or overlap near the highlighted surfaces 3. The ratio of the thickness to the radius of curvature is too large for the highlighted surface(s).  The thickness multipl

Hi All,   Can anyone provide me documentation to create Tailoring Mashup for the custom apps on Navigate.So, that i can provide access of custom apps to the Manufacturing, Purchasing groups in Thingworx. I am able to get Edit icon, but i don't have Tailoring mashup to provide access to Purchasing and Manufacturing groups as we do for default Navigate Apps.   Regards, N.Sivaram.

Hi All, We have few users in windchill DS and users were working with these ID's.Later customer configured Active directory.Active directory Id and Windchill Ds id's are different.Now is there any way that we can map all the data created using windchill Ds id to Active directory user ID. These are the scenarios exist.   1) Windchill Ds user id has some records and AD user id doesnt have any records. 2) Windchill Ds user id doesnt have records and AD user id have records. 3)Both user id's has data.   Please help if anyone has idea.   Thanks, Venkat

I am working in ProjectLink and just did a large-scale "send to PDM" which included objects checked out from PDM and objects created in the project. In PDMLink, I did a change request to "approve" them, then revised them. Then, I went and updated the now-out-of-date objects in Project. The problem now is, when I browse a folder (which is related to how I would like to "convert to PDM checkout"), I see the old version I sent and the new version. If I have any "old" versions, my "convert to PDM checkout" fails.   Can I fix it? Is there a way I can avoid this in the future?

We recently had a consultant update our two worker machines to Creo 4.0 and CV Adapters (latest).  They decided to delete everything and start fresh.  Great except we are having issues with colors on drawings.  The thumbnail used to show up with white background and black text/model (top)....now looks like this (bottom).  How do I restore monochrome publishing?  Note when you open the drawings in Creo View they are correct - both are monochrome. Thanks, Greg  

This should be in the windchill questions area. @Tmetcalf can move the question there.

We perform engineering servicing for a specific customer as well as our own internal development.  The design control starts within our system through the development and prototyping phase, after which design control transfers to the customer and data we keep is just for manufacturing of future orders.   We are still noobs in the windchill world, we have gone live with our internal designs but are looking to bring customer development online as well.  We have considered using a different WTPart subclass to represent the customer data so that it stands out that it is different.  We are already placing the data in separate product contexts.  The other thought we had was to have an attribute, that when design control transfers we change.   In general we are looking for some best practice from users who have dealt with this situation already.  Thank you for your consideration.  

I am trying to determine if this is a Solidworks issue or a Windchill issue.  We use Work Group Manager to manage our Solidworks files in PDMLink 10.2 m030 - randomly, when a Solidworks part file is placed into a workspace to check in to PDMLink, it becomes "Read only" and cannot be opened to modifyThe odd thing is in workspace, the icon for this part is different from the normal icon used for a solidworks part:as opposed to:Normal solidworks part iconMy drafter has saved a copy of the part on his desktop, unchecked the "Read only" box, filed - then placed part back in workspace overwriting the "Read only" part, closed out, reopened the part and it reverts back to "read only".  We have checked everything on the solidworks side, making sure the part is configured properly to keep it from being "Read only", so inquiring if anyone else has seen this happen with PDMLink Work Group Manager... any suggestions?

Is there a possibility to steer access rights (especially modify right to add or delete the linkage) for a linkage itself?   For example having a document linked to a part...and the linkage itself needs own access rights.   Use case is that a document link in one relation might be changeable by a specific group of persons but not in another. Like mandatory document linkage only editable by mech. engineer linked to a specific part in first case but in second case same document object is only a optional link that is editable by purchasing linked to another part object. Document itself is both times readable for all persons and article objects are editable...but linkage only editable based on specific role.

Hi,   For CAPA, in the CAPA Investigation activity > Enter Investigation Details > Edit Actions > Add Row > there's an OK and Cancel Button. I need to add an Apply button there.    In the actionModel.xml page by adding the applyButton entry in the NoStepWizardButton I am able to get an Apply Button. <model name="NoStepsWizardButtons"> <action name="applyButton" type="object"/> <!--ExtraApplyButton--> <action name="okButton" type="object"/> <action name="cancelButton" type="object"/> </model>   But the functionality of the Apply button is simislar to that of OK button. Where should I add the below ApplyButton code, so that my Apply Button works as OOTB Apply button. <action name="applyButton" id="PJL_wizard_apply" resourceBundle="com.ptc.core.ui.navigationRB"> <command class="" method="" windowType="page" url="javascript:onApply()"/> </action>   Attaching the relevant screenshots(highlig

The flag in the worker agent managementIt is displayed in white.Document 'https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS140965#_ga=2.85968985.1520012805.1500267831-1531925275.1499925517'But I did not understand thisSo double-click proeworker.bat in the installed pathThe flag was green when I ran it.Do I have to run them manually each time I run agent management?Thank you for your reply.

I am stuck.   I had an engineering manager ask me for a report of the objects his reports have checked in over the last few months, and I am not sure how to proceed.   Anyone have any ideas to get this thing rolling?   Mostly EPMDocs and WTParts for the objects.   He wasn't interested in WTDocuments.   I created a search easily enough, but getting that translated into a report has me stumped.   -marc   1st Attempt at the Report:   Results in this:

We're trying to implement the Windchill MS Office worker. In doing so we're required to have Adobe Livecycle Server on the network and link the worker to it. This is for it's PDF generator functionality.My question for the user base is:Have any of you setup an MS Office worker before? Do you know if you're able to purchase only the PDF generator and use it, or do you need to purchase the entire livecycle suite? Experiences with the worker? Tips/Tricks?We're looking to add value with this as we do not purchase Office licenses for every person working within Windchill and being able to view and markup office files in Creo View would be a huge plus.

How to configure Windchill 10.2 to publish Microsoft Office documents in PDF?

Hi all, I wanted to ask if you can tell me the steps for a proper rehost. I would do it without rehost utility I read the guide, but I would like to understand it better. Thank you so much!

Hi, I have used this case item https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS153902#_ga=2.74008146.1721421084.1499644934-1088247561.1431470961 to get the work item records I want to complete through an API call. And this case https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS234435 tells you how to complete the work item once you have it. But from the records I get through a SQL query, I have the unique key for the work item (idA2A2 from table WorkItem), but how do I get the WorkItem object in code from this unque key.   If I try a search condition such as SearchCondition condition = new SearchCondition(WorkItem.class, WorkItem.IDENTITY, SearchCondition.EQUAL, iWorkItemId); I get an error that says Caused by: Attribute "identity" is not a member of class "class wt.workflow.work.WorkItem"   If I try SearchCondition condition = new SearchCondition(WorkItem.class, "workitem.persistinfo.key.id", SearchCondition.EQUAL, iWorkItemId); I get a similar error. &nb

Hi  i had problems about start windchill when i reboot os and start shell  shell didn't check path so i check that windchill folder  that folder was hide(i think it's locked) so i called CMD and execute chkdsk 😧 /f and folder is unlocked or no hidden status and windchill shell could called why when i reboot system windchill folder hidden Or locked? plz help me Thank you

From Windchill 11.0 M030 onward, 32-bit Windchill Workgroup Manager client is not supported.   It means that installing the Windchill Workgroup Manager on 32-bit Windows OS is not supported and/or it may not be possible. Installing the 32-bit Windchill Workgroup Manager on 64-bit Windows OS is not possible For the detail, please refer to CS265512 - "Discontinuation of support of 32-bit Windows with Windchill Workgroup Manager 11.0 M030.

Dear Users,   I am looking for a solution via Customisation to add custom loggers in WVS Pub Monitor Console when a job is send for Publishing. Please share your ideas on this.   Regards Sriram Rammohan    

Finally. After years as frustration, my site is finally back into the support window! We went live with PDMLink 10.2 last week. Dealing with the normal questions and bugs but I am back. You will be seeing a lot more of me online.  Boy, do we have our work cut out for us.  Looking back, most of my customizations carried forward without too much tweaking.  BOM and EC summary reports are now more inline with current standards but we still dealing with struggles making them "printable".  Aside from that, I am happy my workflows are functioning like they did but it might not be for long.  My site is now thinking big and more advanced concepts of change and BOM management. Lots of modules and business process still to fold into this sytsem.   As for the new community site, I will withhold judgement. Did we lose our "Twitter" like status feature? I liked that.  I will also try to be active on my second account blog. Wait. What? Did they delete my blog? Grrrr

Unleash the power of PTC System monitor - Use Windchill Performance Advisor to see high level overview of Windchill health and drill down from there.    Newly Introduced Feature Overview gadget captures important parameters for selected time period.     Learn which Windchill functionality is most used by your users     Check Average response time across all Windchill functions     Drill through Details page and learn more per each category     Also, introducing Guided Help – an elegant way to explore Windchill Performance Advisor functionality through step-by-step conversational process guiding you through your own interface.     Take advantage of these capabilities today by opting in to Windchill Performance Advisor service. Prerequisites for Feature Usage Gadget: Windchill 10.2 M020 or higher PTC System Monitor Release 5.0 or higher Windchill Performance Advisor Agent Install and configure Windchill Performance Advisor

Hi,In Windchill PDMLink 10.1, in 2 different workspaces when I erase a folder (empty) , it re-appears when I re-login. Why ?Thanks for your help.Did

I am investigating removing access to Creo Parametric drawings for some users, regardless of state, and still give them access to assemblies and CAD parts. I was thinking the Document Category attribute could be used but it isn't available in the policy, which can only be configured by domain, context, type, state and participant. Could I somehow create a CAD Doc sub-type that are only drawings? I also looked at profiles to hide them but didn't see a way to use it for this purpose. Other ideas?

Good day everyone, This is a suggestion from @TomU and I believe a great opportunity. What are your thoughts of his ideas? Best, Toby   "Creo" and "Windchill" are way to broad and span way to many, completely unrelated products.  The current setup causes lots of confusion (Creo Parametric vs. Creo Direct and PDMLink vs. WPA).  I would strongly suggest that the top level categories align with the broader PTC product areas. Creo CAD Creo Simulate Creo View Integrity Servigistics Thingworx Windchill PDM & Process Windchill Quality   At the next level down, break out into the more popular/common products.  Again, users come to the community to interact about a product.  I think it's very important that the community reflect this reality (and help get content in the right area.)  For example: Creo CAD Creo Layout Creo Illustrate Creo Options Modeler Creo Parametric Other Extensions Windchill PDM & Process Windchill Fle