ALM

We need a possibility to export a document partially depending on attibute values in the exporting document (e.g. Information Security)

Hi, I am trying to create a RTM trace matrix template from Integrity, using the script (Attachment RTM_TEMPLATE.jpg). The problem is the "Testing Strategy" column cell has imported with table and I am not able to retrieve the single cell value from the table. If I use the <%{Testing Strategy}%>, the whole table gets dumped. Is there a way I can isolate and extract only the cell values from the table.?   Thanks Nanda

Hi everybody,I'm trying to delete a versioned item, since I need to delete the associated project. But of course I get a *** MKS956086: A live document or content item with versioned items cannot be deleted.Is there any way for me to delete versions or the complete versioned item?Cheers,Maxim

Hello,   We are working with PTC Integrity 10.9   My colleagues working with requirement documents needs a way to "freeze" the ID column while working in Document View. There are several columns in that view and while scrolling right and then down or up, they loose track of the IDs on which they are working. This action would be similar to  Freeze Column in Excel.   Is there a way to freeze column(s) in Integrity?   Thank you, Cristina  

I'm fairly new to PTC Integrity, but I was trying to create a custom user action that would allow us to select a member and open it in Windows explorer via right-click popup menu (or toolbar button). I've gotten as far as Viewset > Customize > Actions > Custom > Edit... so it looks like the following. Windows explorer will take a string parameter of "/select, " followed by a filepath. Is there a "variable" name that I can use here so it opens to the directory that the selected member is located? Or is this functionality already built in somewhere?? We are using Integrity 10. Any suggestions or help will be greatly appreciated.

Hi all,I would like to point out here in the community that under certain circumstances when working with ILM Workflow&Documents, set relationships can get lost if you remove a related item from a relationship field by drag and drop. In our case, every link in the backward relationship field is removed, not just those that you pull out with the mouse. This is all the worse because the user does not notice this because he does not see the backward relationship field at all.We reported this case to PTC, it could be reproduced, but PTC is of the opinion that this is not an error but "works as designed". The following article is available: https://www.ptc.com/en/support/article?n=CS274468In my opinion it is absurd to expect the customer to submit an idea and leave him (and other customers) alone with the risk of data loss in the meantime. kind regards, Jens

Dear community,  We recently upgraded to ILM11.2 and using oracle db as repository.  Due to several troubles with source files under linux OS[1] we tried to configure and use GIT integration. I'm not really familiar with GIT and so I have a few questions regarding the GIT integration.  Is it possible to manage source code with the GIT integration?  if "YES" is it possible to use the ILM client to manage (check out/in, checkpoint) the source files?  if "YES" is there a proper description how2use the GIT integration with the ILM client?  Where are the data stored for this source files? Is it possible to manage the linux files also in our oracle db?  How could I create a project (configuration management) with linux files using the GIT integration?       [1]  - destroyed attributes on linux files. Means the attributes on the files are not the same after check in and out - big repositories (many files with s

Once a CBA is created that is linked to an Activity named act1, is it possible to changed the linked item of the CBA to a different Activity named act2?   Or is the only option is to destroy the original CBA and create a new one linked to the new Activity?

I have a scenario where I would like to refresh the current item after a user selects a hyperlink. The hyperlink calls a webservice that results in an update to the original item.  I would like the item to display the updated information after the processing is complete.      

  Hi, I have a series of scripts which interact with Integrity using the CLI via. Python subprocessing. I can easily extract information relating to a particular item with im viewissue and then use Python to parse the output and extract the information I want.   What I would like to do is generate a list of URLs for the attachments associated with each item.  I am aware of  im extractattachments but this actually downloads the files from the server. The issue with extractattachements, is that I plan to process many items, each with multiple attachments. Of these, the user may be interested in only a handful, so downloading them all would be wasteful. I would like to present the user with the links, which they can click to download the files if they choose.    Is this approach possible? A compromise would be a link which opened up the item in the Integrity GUI (or web client) on the attachments tab?   Thanks in advance Will  

I want to search all the items in MKS for a particular condition from command line interface. But, I'm not getting any such option. MKS CLI offers a command to view multiple items ("im issues") but it is asking for item id. I'm not sure how this command would return multiple items details as one item id can return only one item details.I can search all the items without knowing the item id or run a query based on a condition using explorer GUI. So, just wondering why similar staff is not there in CLI. Please suggest if this can be achieved using CLI.--------------------------------------Best RegardsSourav Das

I am using Integrity for my Requirments and Test Management for various projects I am expert in DOORs for 14yrs and this isb my first time hands on Integiry since 10months, able to trace requirements to various documents per our process, but at a one glance i am not able to produce the Tracability Metrics to check how many requirement id's are broke or not connectedSay for an example, i got following traceability process across various documents, Here i need a queres that can be written and assigned to a repoort generator which can provide the statics of How many Customer req's are connected to how mnay System level req's How many Customer requirments are having no trace's, like wise i need a table of metrics and when i click those number it should take to those set of requirements I tried my best but i am not able to get professional level queir and report generations, i asked couple time if such basis reoports can be provided by PTC itself along with product   Any help on this

In PTC Integrity, Developer Viewset, how do I copy a query (and where does it go)? I select Query | Manage Queries and I get a "Manage Queries" window. I select a query, right click and choose "copy".   There is no option to paste a query (in the Query menu or when right clicking in the "Manage Queries" window). No empty queries appear. No duplicate queries appear. When I sort by "Last Modified", I don't see any empty, new or duplicate queries. When I select "Customize" for the Popup menu, there is no paste option.   Let's say that I have a query and I want to create a copy with a single different query option.  How do I do this (I thought I could copy the query and modify a field)?    

Dear All,i'm try to perform multiple selection of requirements by means of Ctrl and/or Shift keys. But it does not work.Is there a specific way to perform multiple selection in PTC Integrity Modeler?Thanks,Alessandro

Intention This tip lists different best practices how we are managing certain administrative use cases within Integrity LM. All of them are in production since some years, and very stable.   Status The list below is a working list. Feel free to comment or even add more. I will update the main tip section accordingly.   Best Practices with Use Cases   Topic #1 Environment specific images for the Presentation Layout. Use Case As a user or administrator, I want to see easily in which environment I am working. Best Practice Add an Image to the presentation layout, which has always the same name, such as environment.png The link is pointing to a file on that specific server. The image itself presents the Environment, such as TEST or PROD. This solution also works in a stage environment. Example   Topic #2 Stageable Gateway Configurations Use Case As a system administrator, I want to stage all files, including the XML files in gateway + gateway/mappings. Best P

Hi,   I am using Integrity 10.9 version. There are following functions available in the menus: Item-menu / Launch commenting view Document-menu / Create Review session... Comment-menu Create comment Remove comment Approve document Reject document But all of these functions are non-active and I can't find a way to enable these functions. If I click the Create Review session, an information box opens and says: "MKS124814: Cannot show view information: MKS757252: Cannot create a Review Session for Document 9605. Commenting is not enabled in the Customer Input Document type.” I can't find a way to enable commenting in Integrity Administrator. How can I do that?   Thanks a lot beforehand!   Best regards Daniel Remmers

Dear PTC-Community, recently we have faced a situation, where the performance of our server has dropped significantly.Thus, we would like to install Performance Advisor. But the installation cannot be completed because we get the following error on the stage "Connecting to PTC.com":   All the data inputted was checked numerous times and is correct. SCN was used from the licence which was requested and downloaded today, so it also should be correct.   Any advices would be much appreciated! Best regards, Daniel Remmers.

Hello,   I am working with SySim to simulate the SysML models in PTC Integrity Modeler. When I try to generate the Visual Studio project in the SySim Simulator, I get the below error: "Exception from Visual Studio. Please retry the operation" I tried looking for answers in the tutorials but could not find anything. Could you please provide a solution for this problem?   Best Regards, Ashwin Reddy

I saw this article   https://www.ptc.com/en/support/article?n=CS264366&language=en&posno=1&q=long%20checkpoint%20number&ProductFamily=Integrity&source=search   And it gives the root cause. But it doesn't say how to resolve it if it is already there. Any ideas?   To resolve  it, would it be possible to delete a checkpoint or merge it with existing one? 

Hi all,   We are currently investigating how to organize large amounts of test cases. One of the challenges we face is that we have divided our test cases into many so-called "test sets". These test sets for example divide test cases into regression and complete test sets, but they may as well be in both sets. Also, we use test sets in case test cases are applicable for various system configurations.   My question is, does anyone have experience in managing test cases over multiple sets? I guess the brute force (and error-prone!) method would be to create test groups for each test set, but I'm very curious if there are examples of more elegant ways to do this?   Regards, Nils      

I am trying to copy a long text field from 1 type to another through a trigger. The text field is rich content enabled and it has a image. Whjle copying I pictures are coming broken. The reason could be that in first type in the attachment field there is that image. While in second there is not. I tried to use getAttachment and addAttachment function But in addAttachment function I am getting error File does not exist in the disk. Any idea how to solve this??

Hi All, After I export a document from Integrity using Integrity Gateway Export Wizard, the behavior of exported document doesn’t seem consistent. There are few instances where I have encountered error message and export file doesn’t work anymore after the error message, even after I undo the changes it doesn’t work: In exported word file, many empty lines in between heading and comment appear. If an import document I change the CAPS setting of Heading 1 (removal of the “All caps” setting) export functionality doesn’t work anymore. A simple change to Heading 1 like changing the font size from 14 to 12 gives an error. I want to add two headings before table of contents (TOC) if I do so even then I get an error. So I tried placing my two headings after table of contents (TOC) I got the same error. Our requirement is company logo to be displayed at end of the last page in the exported document. But when I try to put the logo at end of document it gives me an error message (it use to work

Hi, Does someone knows if it's possible to create a query to  see all issues in certain state , from certain projects, that impact another project/projects (if possible to select the impacted one) ? Thanks

HelloOur Integrity Requirements documents have a lot of tables that auto-update based on the information in the Cell Padding.Is there a way to define and lock the Width and Height of the Cells in our tables (like in Microsoft word)?CheersOumar

Dear community,   This may be more a point for discussion, rather than a simple question. I am wondering how other people have implemented their test execution workflow. The way of working that we have in mind doesn't seem possible without modifications and I am therefore very curious how you have implemented this.   Our goal is as follows: Prior to a test execution phase, we want to create test sets which contain all test cases for a specific hardware/software combination. There are multiple sets per phase, and they can (partly) contain the same test cases. -> How does the tester keep track of which test cases are still to be executed during testing? -> How does the tester identify which test cases should be re-tested?   What we were planning to do is the following: - We use the Test Plan item to define to which project milestone different tests belong. - Different teams test within the same Test Plan. The teams want to be able to distinguish which test