Augmented Reality

PTC engineers, please watch the video. Customer made me aware of this issue. Loading folder contents in Editor became very slow recently. This makes it hard to efficiently use Vuforia Editor. (view in My Videos)  

Hello everyone!I'm trying to start a specific step from an animation/sequence when a certain criteria (e.g. value (from Thingworx) is 50).I've used the code from a different post/question as a reference for a similar issue of mine (which works fine now):https://community.ptc.com/t5/Vuforia-Studio/i-have-9-buttons-for-each-animation-and-want-to-disable-playback/td-p/625384I've already tried to call the "playModelStep"-function (with params) from a filter, which I've added to a gauge.The function should be called, when the value matches the criteria, but when I look at the console (in Preview), it says that the function is undefined. I've tested it with another function and it works. Now, I don't know if it is because I tested it with a function that doesn't need any params or because it doesn't use any e.g. $scope.params.Edit: It doesn't work anymore (idk why...)I've also tried to call the "playModelStep"-function, with either a $scope.$watch(DataChange event) or a $scope.$on(DataC

With Microsoft ending Support for the HoloLens 2, are there plans to Support Vuforia Studio Experiences on other devices like Apple Vision Pro or Meta Quest 3?  

Hello Community, we are currently facing an issue on our Server (Experience Service 10.0.4) where users cannot log in. Issue Description When trying to log in to the Experience Service, the login prompt keeps appearing again and again. Even after entering the correct credentials, access is not granted. In Vuforia Studio, the same loop happens when configuring the Experience Service. Environment Details Experience Service Version: 10.0.4 Node.js Version: 20.13.1 NPM Version: 10.5.2 Database Handler: Postgres Server runs in secure mode  Seen in logs: multiple 401 Unauthorized responses when trying /ExperienceService/admin/logs. Troubleshooting Done So Far Cleared browser cache & cookies. Tested in Chrome Incognito (same result, repeated credential prompt). Confirmed server is running and responding to /ExperienceService/ping with HTTP 200. Logs show only one user loaded (load users handler resolved. 1). Warning in logs: certificate errors are igno

Good afternoon, and greetings everyone,How are you?Sorry to bother you again; however, I do have several questions regarding the Widget Wayfinder and its waypoints.The context is, I would like to create an interactive inspection list that I can control the visibility of the additional parts of a car, waypoints, and the sequences of the waypoints by using several 2D widgets called "Toggle" in the Runtime. And, with said "Toggle" I would like to choose the visibility of the Parts and the Waypoints, and by Toggling the Button to the "True" status, the specific Parts, Waypoints, and its new sequence of waypoints of this "Toggle" are shown in the Runtime. Basically, there is a scenario where a client wants to purchase a car; however, he wants to add some extra accessories to his car, such as a Sunroof, a Bumper, a Rear View Camera, etc, that are not a part of a standard car. After the assembly process of said car is done, there is an inspector that will analyze the car and the position

Good morning, everyone. Sorry to bother you, but I would like to ask a question regarding the Vuforia Studio and its compatibility with the OS Windows Server. Is it possible to install Vuforia Studio on a Windows Server 2022, please? The context is that I was trying to install Vuforia Studio 9.25 in a Windows Server 2022, and in the same machine is installed the Experience Service with Thingworx, and I would like to have Vuforia Studio and Experience Service on the same computer. However, I could not manage to boot the installer because of the extension appxbundle, and after that, I went to the Help Center to see the compatibility with the OS, and it said that it was only compatible with Windows 10 and 11, and to be sure, I would like to ask if it's possible and if there is a way to install it on a Windows Server 2022. Thank you very much, Kind Regards, Alex Usatai 

 Hi everyone,I'm trying to apply a custom CSS class to a widget (e.g., textArea-2) in Vuforia Studio using JavaScript.Here’s what I tried:   let redPlateDescriptionClass = 'redBackGroundClass';  $scope.view.wdg["textArea-2"].class = redPlateDescriptionClass;  But this doesn’t seem to work. Is there a correct way to assign a class dynamically in Vuforia Studio?Thanks in advance!

Hi everybody! I repare my HoloLens and try to restore ViforiaView installation on it. But I cannot use MS App Store for this as before - I cannot find Vuforia View in product list on Store.  Is there anyone here who could help me with installing Vuforia View on HoloLens?Mar 19, 2025 ytella wrote "... We will continue to support the HoloLens 2. Additionally, the Vuforia team is developing alternative solutions for hands-free tasks, ensuring that customers using the HoloLens 2 today will have a path forward when the device is no longer available."  Does anybody hear about alternative solution for Vuforia View on HoloLens2 ?ThanXs in advance.

Hi, I'm not able to embed Vuforia View app main function into a webpage from Vuforia studio version 10 as per Article below.https://www.ptc.com/en/support/article/CS284529 Please support to resolve, we are using Vuforia view in external browser to our customer, but it is not possible from version 10.

Hello. I have a blender file containing a modeled paper airplane with an almost spider-weby texture on it, which I generated from an SVG. When I upload the blender file (or any of the other files blender can export and the model target generator will accept) I do not see the texture. Does the texture need to somehow be a part of the physical model? 

Hello everyone!I'm trying to change the text of a widget if it meets the criteria in the if-statement. This should happen everytime a property on Thingworx is updated. This is how my js-code looks like:SubscribeTest -> thingA1F -> thing-propertyForce_Indicator -> gaugemaxForce -> application parameter My question is, if it is possible to use variables like this and if yes, then how?And is there a detailed documentation about variables in Vuforia Studio (e.g. what you can do with them / how to use them)? Software:ThingWorx 9.6.1-b253Vuforia Studio 9.25.6 (9.25.6.0)I would really appreciate some help.

I can't go to the Editor page. there is a "Bad Request" error Does anyone else get this error?

will 3d guided Assembly step by step instructions possible in vuforia expert capture 

Hi @RolandRaytchev With reference to your response in the topic Could you please share this sample project ?I want to know how do I refresh table dynamically. Regarding the below article.https://community.ptc.com/t5/Vuforia-Studio/How-can-I-display-multiple-images-to-repeater/m-p/1019930#M13037I would like to implement below steps. 1. Create local json items2. Set json to repeater object3. Display repeater object4. Edit json data from other button5. Update displayed repeater object So, Already I had can be implemented and confirm it is work until step 4.But repeater object value not change after edit json data.

How can I display multiple images to repeater ? I had reference below article.Then we had created repeater object to display grid data from csv file. https://community.ptc.com/t5/Vuforia-Studio/Repeater-widget-without-ThingWorx-connection/m-p/718896 So , When I set OK to result column , I want to display OK image on repeater.When I set NG to result column , I want to display NG image on repeater. I had tried set below script to filter.But it is not good work. So , Does anyone have the good solution ? if(!window.my_filter2) window.my_filter2=1;else {if(window.my_filter2>= value.length) window.my_filter2=1;else {window.my_filter2++;} } if(value[window.my_filter2-1]['Result'] == 'OK'){     return('app/resources/Uploaded/OK.png');}else if(value[window.my_filter2-1]['Result'] == 'NG'){     return('app/resources/Uploaded/NG.png');} 

About Vuforia engine enterprise license after we created an application using Vuforia engine in unity. the license get expired or removed will the mobile/ Tab downloaded application works in offline mode like without internet connection.

Hi Everyone,   Can anyone knows how to give input to filters of binding pane of dataGrid widget in Vuforia Studio so that I can filter out data based on the given input.   Thanks & Best Regards, Aditya Gupta

I am publishing the experience using Vuforia studio but in android mobiles I can't be able to view experience using Vuforia view. we checked in apple devices it is working fine but when we checked in android mobiles like OnePlus13,12, Samsung S series devices and also other android devices which is in the list PTC provided (https://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center/common/ViewSupportedReq.html). Its not working. Can any one have the solution for thi

Dear all, Currently, we have more than 1000 published Vuforia Experiences inside the ES server. The name of the experiences published by the another user is very difficult to recognize and hence will take more time to search the experience in Vuforia View. Moreover, the experiences creation department and user department are different (Head office and factory), which is creating a lot of miscommunication regarding the identification of the recent and correct experiences.In Studio, there is the sort option as well as search box (filter out the results by entering few keywords) which helps to find out the desired project within few seconds. It will be very helpful If the search box and sort option are added within the Vuforia View application. Are other ways to find out the desired experiences quickly other than the scrolling inside the vuforia view application ? 

Vuforia Studio Vuforia Studio Product API The Vuforia Studio Product API is now available to enhance flexibility and efficiency when working with product-based data models and runtime experiences. For more information, see the following topics: Vuforia Studio Product API Vuforia Studio JavaScript Concepts Supported Runtime Functions New Product Widget The new Product widget allows you to retrieve information from the Experience Service and dynamically load or compare product assets at runtime. For more information, see Product. New Dynamic Target Widget The new Dynamic Target widget allows you to load various target datasets from both local and remote resources, and can dynamically load required targets at runtime. For more information, see Dynamic Target. New Use Cases in the Help Center Three new powerful use cases have been added to help you get the most out of the enhanced Product API, Product widget, and Dynamic Target widget. These examples show how to dynamically

Hi Everyone, Good Morning,   I want to take screenshot on Vuforia Studio and assign it to any widget in Vuforia Studio so that I can send the data to ThingWorx.   Experience is executed on Vuforia View app on iPad.   Thanks & Best Regards, Aditya Gupta.

The following configuration parameters are available in the Vuforia Expert Capture product settings: Force Reauthentication in Vantage Mobile and RealWear App   The information reads: "Force Vantage mobile and RealWear app users to reauthenticate after a device has been inactive for a specified amount of time. Users will also be prompted to sign in again the next time they launch the app. This value specifies the duration (minutes) of inactivity needed before signing users out of Vantage and requiring reauthentication; when set to 0, the setting is disabled, and users will not be signed out automatically." But now I realize that I have to log in again in Vantage App on iPadOS and iOS after a longer period of inactivity of e.g. 5 days. I have not yet been able to determine an exact period of time.    Why is that?

Hi Everyone,Good Morning, I have a use case in which the user uses model target and inspects a part. The inspection involves various checkpoints. For each check point the user clicks Pass/Fail button and on click of the button the screenshot is taken and the image is send to thingworx along with other details and after that the system moves on next checkpoint and the process follows. Issue: The below code works fine in preview all the images are sent along with the details but when previewed through View app on iPad the images are sent randomly example out of 50 images only 38 are sent or sometimes 45 are sent. Can anyone help me out in figuring out what's wrong Code: // $scope, $element, $attrs, $injector, $sce, $timeout, $http, $ionicPopup, and $ionicPopover services are available //console.log($scope.app)   //Start Time $scope.timeStart = function(){$scope.app.params.startTime = new Date(); }  //End Time $sco

I have an issue that is happening in 1 of 2 servers.I would like to dynamically load a model from a file repo thing in Thingworx on public mode.In 1 server, it works correctly but on the other it does not and prompts me for a login instead of loading the file. I have checked and the permissions seem to be correct, as do the app keys. I was successfully able to get a property to display correctly and to trigger a service on the file repo thing to show a string  without it prompting me for a login but when I try to load the pvz dynamically it prompts me for a login. The FileRepo Thing permissions are correct, as are the datatable and the standard permissions needed. Is there an additional back end permission required to download a pvz? 

Hello community,   I wonder if Vuforia Studio is supported on Apple hardware (for example a MAC mini) with an M4 CPU. Are there any known issues?   Thank you.