Augmented Reality

Support for 2D representation of 3D markers in exported Word documents Improved error details when 3D Model processing fails Improved performance of Advanced Model Targets NOTE: Training the Advanced Model Targets will take longer with this improvement Improved Model Target tracking in Vuforia Vantage Bug fixes and minor

How would I code a function to execute every time a service is completed? I would like to use js instead of bindings.

Hello there! I have a Value Display widget showing some data. I wanted to control the style with CSS in the Application section, so I wrote:   //Green.valdispGreen {color: #33cc33;background-color: #000000;font-size: 25px;opacity: 0.7;}   However, I found out that only the LABEL changed size, the VALUE portion of it, did not inherit the color or the font size:   Does anyone know how to change the VALUE font and color? Thank you so much!

Our expert, Colleen Garrigan, Senior AR Field Engineer at PTC, will share the best practices that we follow when creating procedures!    When: Thu, Aug 26, 2021 11:00 AM EST   REGISTER TODAY    Join us for our upcoming Expert Session to learn: How to plan and document your procedure before capturing it in Vuforia Capture How to capture, author, and test Vuforia Expert Capture procedures. Tips and tricks to help avoid any common setbacks when working with Vuforia Expert Capture. Speaker   Colleen Garrigan, Senior AR Field Engineer, PTC

Vuforia Studio Support for sequences created with Creo Illustrate 8.0 Support for occlusion on Area Targets Improvements to 3D Panel widget: Ability to configure offset and snap distance Bug fixes and minor improvements Vuforia View Support for Windows Surface Go 2 Android: Support for Android 6 and 7 will be discontinued in July 2021 RealWear: Support for RealWear 11 will be discontinued in July 2021 Bug fixes and minor improvements Experience Service Support for ThingWorx 9.2 Support for RHEL 8.4 Support for Ubuntu 20.04 Support for PostgreSQL 13.3 Bug fixes and minor improvements

Hello there, I have recently updated my project to SDK 10.0 running in Unity 2020.3.14f1 . I followed through Vuforia's Unity migration guide. Just when I thought everything went successful for me…. I noticed that intended reset script (pic 1) for my model target does not reset/dump data from my extended tracking as my previous script from Vuforia Core Samples always did (pic 2). Could this be a some sort of bug and how can it be alternatively replace with this function: vuEngineResetWorldTracking(mEngine); ?   Any help would be highly appreciated! Dan      

Dear support team,   After clicking on a part like the rotor in the 3D-Guided Service Instructions demo experience, it gets highlighted green, but after that goes away it looks shinier. Why does it not go back to "normal"   I have tried to adapt the on click ionic popup for a customer experience, but it does not work in view app, it only works in the preview. What could be the problem there? I am using a Iphone SE 2. I can't share the experience right now because of a non disclosure contract. This is the code I'm using:   // $scope, $element, $attrs, $injector, $sce, $timeout, $http, $ionicPopup, and $ionicPopover services are available // triggered when user clicks on object in the scene $scope.$on('userpick', function (event, targetName, targetType, eventData) { // //Look at model and see if it has metadata. If it does, then execute the below code and create an object called metadata PTC.Metadata.fromId(targetName) .then((metadata) => { // // variable

Would be nice if we could play the video cutted before click on Save New video. With that would be possible to better define the start and end point of the video. And when playing we should be able to listen the audio as well. It is possible to do after save the video, but doing on editor would save lots of time.

Hi,    Is anyone aware whether it is possible to have live annotations in Vuforia Chalk session when 1 user is on mobile device and other is using a Realwear helmet in the field.  We are unable to do this and currently use a "work-around" of still images and annotations for the realwear user.  Can anyone help please.    Regards. Rishi. 

With a newer RealWear Headset -with the latest firmware and chalk App 4.2 receive the Error "Your request did not make it through your Network. Please try again." Initiated app from IPAD also using V4.2 and can view on Desktop chalk webpage.  Used the same network connection for realwear, also used seperate network connections using hotspot, and work's on site network to try and trouble shoot.  I did use your twillio app to test the network and it passes.   Thanks in advance!

Ciao, Pensi di sviluppare Vuforia Chalk anche per Samsung Galaxy A6? Android versione 10.   Grazie

Hi,   I read this article (here) and try it on my project, but it doesn't work. Whatever texture changed, it didn't show difference.   I uploaded two pictures (sea and forest for test).   Then use this script to change texture and shader. $scope.init = function(){//$scope.setWidgetProp('model-1', 'texture', 'app/resources/Uploaded/sea.jpg?name=tex0&edge=repeat');$scope.setWidgetProp('model-1', 'texture', 'app/resources/Uploaded/forest.jpg?name=tex0&edge=repeat');$scope.setWidgetProp('model-1', 'shader', 'reflect;mixer f 0.5');};angular.element(document).ready($scope.init); In runtime, it look like that.   Did I miss something?

Hello,   is it possible to represent a fluid flow just like it shown in the video? How can i achieve that? With JS or JS and the TML-Widget?   Thanks you for every tip.

I see from a previous post a few years ago that this was not an option.  Testing today seems to show the same unless I am missing something, which is entirely possible.  Creating the labels and such in Studio obviously works, it is just more work and a bit disconnected.   Can anybody confirm?  If not yet, can anybody comment on a "when"?   Thanks, -Scott    

Is it possible to place leaderline above a particular model or model item instead of putting it as 'Always on Top' in Vuforia Studio?Customer uses leaderline in annotation to indicate which annotation is for which part(model). The annotation and its leaderline looks like below:   There is an end point point to the green part. But when they move the experience or look at the model at different angle, the end point of leaderline looks like pointing to another part. E.g: It is not clear on whether it is pointing to the green part or the backside gray part.   Customer tried to use "Always on Top" option, it does make the endpoint place "above" the green part at different angles but since it places "above" everything. So it leads to other problems. E.g: When another part B and its annotation become above the part A, then due to the "Always on Top" option, the A's annotation would look like pointing to B's part. Causing another confusion. Customer requirement:1) They need part A'

Hello,   any update about this ?  https://community.ptc.com/t5/Vuforia-Studio/Support-for-Creo-Illustrate-6-1-decals/m-p/649646#M7575   It has to be working : https://community.ptc.com/t5/Vuforia-Studio-and-Chalk-Tech/What-s-New-in-Vuforia-Studio-9-0-0/ta-p/706386   Sometime it is working, sometime not... Does it has some limitations ?   @JeffreyCoon     

Hi,   I have trouble in scanning small QR Code when using 3D-Eyeware (Hololens II). The QR Code size is 0.5cm2.   If the QR Code cannot be scanned I would like to have another option which user input text or accept voice as input to text. But I cannot see any function for that kind of input.   Any kind of idea would really appreciated as this scanning function is very crucial in my project.   Many thanks.

I published a piece of work about 2 months ago but now I am unable to view it, I have tried republishing and it is not working can anyone help. I have attached what the error message says below

My laptop got damaged and I want to recover my published AR experience.Is there any way to get back the AR experience ??  

When I click the hamburger button in the header, it opens a side window with a Menu that only contains the word Home and all I can do is open and close this window. How do I edit this space to add/change the content in it and possible change the behavior (JS functions, buttons, text, etc). If I can't modify this space, is there a way to use the header but remove the hamburger button?

Hi Gurus,   Following Article CS325947,  I was able to import my 3D model (obj) with its texture (defined by mtl file), as shown. However, after I published my project and view the model in View experience （through spatial target), the texture is not able to display properly (as shown). How do I go around this issue? Is there anything I missed out? 3D model with texture displayed properly in Vuforia Studio   Texture is not displayed in View  

I have added a popup at the end of the steps using stepcompleted event and I want to disable the popup when I click previous button as it is still showing after clicking the previous button. How can I do that?  

Hello Guys,I am trying to put 3D images to my content.It works well with preview but after I publish it and check in my Hololens, the Image is nowhere to be found.I used 3D Image as my widget.Any solutions for this?I am just placing 3D image alongside with my 3D model. No javascript involved.. The 3D model is there but the 3D Image with the model's description  is nowhere to be found.

General Ability for session to run longer than an hour Chalk for Mobile A guest participant's Display Name is now auto-populates with the device name they are using to join the session Bug fixes and minor improvements Chalk for Desktop Improved poor connection indicator for Desktop users Bug fixes and minor improvements Chalk for RealWear Bug fixes and minor improvements Chalk Admin Center Bug fixes and minor improvements

I was curious if it's possible to semi-automate the generation of model targets.  I have a lot of different models that may have some small differences, but are largely the same.  If I manually set the model target for a single model, is there any way to retrieve the camera position/orientation from the model target and then automatically generate model targets by providing another model and the desired camera position/orientation?