IoT & Connectivity

Hello Everyone,   For one of our projects, we have decided on deploying our solution as an extension. However we would like the users to be able to tell which version of the application they are using.   Is there any OOTB service to either fetch all the information regarding an installed extension?   What I am thinking about is to get something like this: Where we could then get the Package version.   Does anyone have any ideas?   Thanks, Jens

I have an application that communicates with Thingworx Kepware for linux. This app will be deployed on OpenShift, but I can't seem to find an existing image of Thingworx.  Is there a guide available for deploying Thingworx on Kubernetes/OpenShift?   

We have 2 kepware servers that needed online licensing. I was able to do online licensing for one of the servers but the other one failed with the error shown in the image below. I then did the offline licensing with success on this server, however, I need it to be online. I verified the server has internet and the credentials are correct. Can anyone help as to why one of our servers is rejecting the online setup?  

Hi We are trying to access some web page developed in SAP MII. We are tyring to open the page inside Thingworx webframe.The SAP MII webpage shows the login page everytime but after submitting credentials i get 404 error from j_security.however the authentication works if i use it outside of frame.   

How to make collection cells with rounded corners

I have an editable grid and a Boolean column where we want to display checkboxes.   My question is: Is there a way to display editable checkboxes as soon as grid is rendered? Rather than after hovering over the cell or always displaying Edit button. And, Is there a way to disable specific cell (editable cell) depending on certain condition? Thanks, Shirish      

Hi,   I have a Responsive Mashup with lots of Containers and Responsive widgets. I feel like it is slower compared to the static mashup.   Are there any articles(I didn't get anything from the Knowledge base) or tips for testing the Responsive mashup performance?   Thanks,

We just upgraded from 9.8.? to 9.3.5.  Wow, there are a lot of changes that we were completely unprepared for, even after reading all of the release notes.  One of the HUGE things is the loss of the double-click event in the grids!  It is causing a HUGE stir among our users... They are quite ticked off that it has gone away! The double-click event on grids MUST COME BACK!!!Developers, if you agree, let PTC know by giving a thumbs-up vote.  They will ignore this post unless the developer community agrees

I've been trying to add a custom menu item to an existing AMU installation. The documentation specifies that you need to add entries to a couple of tables in the database. (link) It seems like a straightforward process, however I haven't been able to get it to work. No matter what I try it doesn't show a new menu. I know I'm in the right tables because I can edit the existing items and see the changes in the application, but any new entry is disregarded. Has anyone had any success with this? Could it be something to do with the license? Maybe there's an extra step after the DB edits?

Hello,   Have anyone tried to integrate the lab view data to the thingworx properties , please help me. I am having our machine data in the lab view , how can i bring that data into the thingworx?   Regards, Shree 

Hello ,   we have integrated the data from labview to thingworx , now we are able to post the data to thingworx properties, so now we are getting real time data in the thingworx mashup which we can say that we are successfully monitoring the data of the machine and displaying it on the mashup (This is now only one directional )   How can we control the labview process from thingworx mashup with emergency button , for example  say if we click on the stop button it should stop the whole process in the labview , if we click on the start button it should start the process in the lab view (This use case is only for emergencies to control the process of the machine from thingworx).   If anyone has the idea on this please help me to solve this.   Regards, Shree  

I am trying keep display name of button bar auto selected once we load the mashup.Right now we need to select it manually by hitting the button bar.so my requirement is ...suppose there are 2 display names in button bar and i want to keep first display name in button as auto selected one the Mashup is loaded or opened.can anyone know how to do it   

How inheritance of permissions works?If mashups is calling a Thing and Thing is based on Template - will it take it from mashup, or Thing Template?In specific case:- we have UserA and User B,- we have one mashup,- we have 2 ThingTemplates: TTA and TTB,- we have 2 Things created from ThingTemplate TTA: Thing_A1, Thing_A2- we have 2 Things created from ThingTemplate TTB: Thing_B1, Thing_B2- we want UserA to have access to services in Thing_A1, Thing_A2- we want UserB to have access to all Things.In this case, if we set Mashup Runtime to Service Execute to both users, then we set ThingTemplate TTA to Service Execute both users, but thing Template TTB only to user B - will it work desired way? Will it inherit User B to be able to use Thing_B1, Thing_B2, but user A not be abled to use them?  

Hi,I am trying to view base64 pdf using thingworx mashup.Came across old message that helped me view the pdf using a value display widgethttps://community.ptc.com/t5/ThingWorx-Developers/How-to-show-base-64-content-of-PDF-in-Thingworx-Mashup/m-p/723472#M51519 The problem the value container height is 153px (width 1879) and not full screenTried changing min height property but did nothing. Anyone can help view a base64 pdf to fit window?     

has anyone successfully connected to a brother C00 controller to gather data using Kepware?  

Obviously all applications we write, use Resources & Subsystem. Can we treat is "common use resource", for every project, who ever uses application?Generally, with new application/project, we create new users (especially, if it's common use application, or user is used for schedulers/timers/etc.). Then we set permission for things/mashups/etc. inside the project, so the user can use it.Then we find, project is not working, because app uses some Resource or some Subsystem, so we have to have also to add this user to Subsystem/Resource permissions.Is there any way to set Resource/Subsystem is accessible to every one? I found visibility can be set to Everyone organisation, but what about Run Time permissions? 

Hi, I am trying to set up an MQTT Client Agent but I cannot get it to recognize the server certificate.If I disable SSL on the server side and change the MQTT broker URL to "tcp" it connects without issue. I have checked this instruction:https://learningconnector.ptc.com/tutorial/1651056322726/manage-iot-gateway-certificates?source=search It seems to emphasize that you should put the certs in "Trusted Root Certification Authorities", we have our certs as "Intermediate Certification Authorities", could this be the issue?We use Thingworx Kepware Server 6.13.Thankful for any help./BR Martin Siverbäck

Hello, I have created a mashup which consists of 4 different mashups in it , which is mapped to fetch the data from the database and to display it on the mashup. (my mashup link is something like this https://<xyzname>-dev-twx.es.thingworx.com/Thingworx/Mashup/<mashup_name> As i have also had auto refresh function to the services with 5 seconds refresh interval, the thing is mashup services are getting the real time data but in the mashup we are not able to any data even though the delay is been given to 5 seconds as we have the data  in each second in the database , In mashup we are seeing only refresh loading symbols on the widgets instead of data where the loading symbol will not be removed . How to get rid of the loading symbol from the mashup and make the fetched data visible (also can i keep the auto refresh to 1 seconds as our machine data will be keep on updating for each second , is that the reason why I am unable to see the data)  and also

The system that's currently logging historical data doesn't know if the data is bad or not. Communication to the device it's getting their data from is good but that device may not be talking to all the other devices it's gathering data from.  When the device we are getting data from thinks the data is bad it just maxes the value and doesn't leave it as last known. They then have all of their reports, trends, graphs, remove the high values from those requested from the current database. Is there a way to have KEPServerEX mark the data with a bad quality code, when a certain value is read? So that the Ignition Tag Historian will know the sample should be excluded from data requests. 

Hey guys,we received a message on our server with Broken Binding.Has anyone here received this message before who can guide us to resolve it?CheersJhonathan Dias

Dear commmunity,how can I connect Kepware with an webservice which communicates over a XML SOAP protocol?Unfortunately the OPC XML-DA Client doesnt work.I have read that the ClientAce driver could communicate with this kind of connection; but it isn't available anymore. Is there an available alternative?Kind regards,Kepware User 

Hi , can anyone help me how to send the data to the properties created in thingworx-thing from the database located in the Hostinger with steps as i am new to use thingworx platform. i tried to import csv file successfully to thingworx but i am unable to find the imported csv file stored in which location inside the thingworx composer, please help me out with this issue , i am expecting some quick reply from community to this message please .

How to activate Kepware license?   Translated by the Community Moderation using Google Translate -----------------------------------------------------------------------------------------------   Como ativar a licença do Kepware     

Hi,We are trying to use URL property of a web frame dynamically. We have binded the URL property with our service output. But the frame doesn't open/load the URL.If I keep the URL property as hardcoded string instead of binding it to service opens up the URL.  

Wave , After configuring java I managed to enable an extension process only now I have a problem importing Thing worx - APPS -9.1.1-00 - extension-dependencies.zip. I managed to do the whole process of enabling the PlatformSettings- Json or extension package by setting everything to true, and also importing the extension MED-61284-CD-091_SP1_Remote-Access-Extension-3-1-4.zip. Only when you import this extension :ThingWorx-Apps-9.1.1-00-extension-dependencies.zip gives an error. It validates but doesn't matter   Translated by the Community Moderation using Google Translate -----------------------------------------------------------------------------------------------   Olá , Após configurar o java consegui habilitar um processo da extensão só que agora estou com problema para importar o Thing worx - APPS -9.1.1-00 - extension-dependencies.zip. Consegui fazer todo o processo de habilitar no  PlatformSettings- Json o pacote de extensão colocando tudo para verdadeiro ,