IoT & Connectivity

I've added users to the Administrators group and Factory Users group as well. But they are unable to view all the tiles, they are just able to see the Thingworx Composer and Demo Manufacturing Planning. What are the permissions I've to give them or Groups I need to create for the same. Below is the Screenshot of the mashup which shows Composer and Manufacturing Planning.

Hey,   atm we are planning to build a worker guidance PoC with ThingWorx and Operator Advisor.   I'm looking for a tutorial/course at PTC academy/Youtube etc. on how to install & use the Operator Advisor with ThingWorx properly.   1) Does anybody of you have a good recommendation? 2) Is it a good idea to implement a worker guidance with Operator Advisor and Thingworx? Any tips?   Thank you very much Phid   Is 

Seeing this error in the application logs: "Internal Error: /appl/thingworx/ThingWorxStorage/repository/SystemRepository/Fonts (Is a directory) ".   The folder is available in the repository and required permissions are also applied. Unsure why this error is being thrown. Any suggestions would be appreciated.

Hi Team,   Suppose I have a timeseries chart and a grid bounded with same service.   I just want to select either data point on graph to get highlighted on grid or changing the rows selection on grid will select any data point on graph.   Please guide with both process logic.   Thanks in advance.

Hi,  I created a customized authenticator and it throws AuthenticatorException exception if fail to authenticate.  The exception does block the login, but the browser displays a blank page.   I also tried to set the request status to 401, but no difference.    I expected the browser can redirect to a general login error page with the error message of the AuthenticatorException,   it this a out-of-box feature in Thingworx ?     Regards, Sean    

Good afternoon, I'm trying to use the MQTT in ThingWorx Foundation 9.1.0, but I haven't had any sucessfull. I might import the MQTT extension, the problem is the connection with the broker, I can't get it. Could you help me? Regard, Charlo  

Hello,   According to https://support.ptc.com/help/thingworx/apps/r9.0/en/#page/thingworx_apps%2FCustomizing_the_Apps%2Fcalculating_kpis.html%23 the Effectiveness is calculated using  PRI*PQ/APT   In my current case it means: 4.513*23/140   But my effectiveness is 45% instead of 74 %. What am I doing wrong?

In Creo, a bounding box shows minimal box size in which you could put your components, models, or assemblies.The box shows the limit in the X, Y, and Z-axis. we can see the bounding box in creo view. Please check the attached screenshot of the bounding box with X, Y and Z-axis in creo view. Is there any way to see these bounding boxes in thingworx mashup? i have checked thingview widget but could not find any properties in thingview widget where we can set the values of boxes.

Hi Team,   Suppose I have a full working application(consisting of popups too) with various types of widgets present in application and I want to change the color, font-style etc type styles in one go with some custom logic or usig PTC api then how it can be achieved.   Is it possible. If yes, then share the logic.   Thanks in advance.

Hi,   According to this documentation,  https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Composer/Things/ThingServices/QueryParameterforQueryServices.html, we should be able to do a query with those filters: TAGGED or NOTTAGGED filter var query = { "fieldName": "tags", "type": "NOTTAGGED", "tags": [ { "vocabulary": "Applications", "vocabularyTerm": "Testing" }, { "vocabulary": "Plants", "vocabularyTerm": "Sedona" } ] }; or with those: var query = { "filters": { "type": "And", "filters": [ { "type": "GT", "fieldName": "Duration", "value": "12" }, { "type": "TaggedWith", "fieldName": "tags", "tags": "MaintenanceIssues:PowerOutage" } ] } }; But it seems that none of them works with tags. Can someone confirm this troubleshouting?   Thanks.

Hi,   I see a lot of logs generated by PLC tag attribute changes in the logs, these logs don't mean much to me, and there are more remote devices, so they generate a lot of logs, can I configure somewhere to turn off this kind of logs? Thank you!   Best Regards, Chason    

Hi, Is it possible to highlight the grid cell when trying to edit it. I have enabled the grideditable option in advanced grid and wanted to highlight the cell which the user is trying to edit (Either change color till he saves or make the border thick while the cursor is on the cell).   Thanks in advance, Shalini V.

Hi all,   I'm passing an infotable from my parent mashup to the cell mashup using 'GlobalPropertyBinding' of the collection widget. I added in this property: {"Events": "INFOTABLE"}   I added in my cell mashup the mashup property "Events". But I'm not getting any data through... When there is in the parent mashup.   What am I doing wrong?...

Supporting influx tags, not just influx fields, is important for our use case too.  Does the new ThingWorx v9 support Influx tags directly as a persistence provider or do we still need to rely on the separate influx api?   Re:  post

I have an install of Thingworx that I let the license expire on.  In my attempt to re-license I encountered some problems and nothing seemed to work.  I'm the point were I gone so far as to delete everything from the ThingworxPlatform directory and left only the platform-settings.json file.  Upon restarting, the keystore-password file is created but nothing else.  No licenseRequestFile.txt or ignore_license_capability_responce.bin files are created.  I've tried using the old licenseRequestFile.txt file and I downloaded a new license_capability_responce.bin file but that didn't work either.   Any suggestions on what to try next?     

Does ThingWorx 9.1 allow using JQuery in expressions?

Hi,   I'm creating entities for 100+ Machines where as each Machine has some common and unique information to be stored/accessed from DataTable. For creating DataShapes for those DataTables, there are 17 common attributes and as per Machine it may have 5-10 additional attributes.   If I could get a chance to create a template with the 17 common attribute which will eliminate unnecessary name changes, naming conventions and will help me to have neat and generic code style.    As of now I following one generic service to create datashape with 17 common fields by getting datashapeName as Input. In Future, if I eliminate or includes one common attribute, it will come to me as a rework for all the entities.   So, How can I avoid this? or Is there a possible way to have a DataShape template?   Please help.     Thank you, Janakiraman P

After comparing the performance of displaying a modal popup on a windows device and an iOS device we came to the conclusion that displaying the modal popup on iOS devices leads to performance and stability issues.  Comparison test: displaying an empty modal popup on iOS and Windows Chrome on iOS it took approx. 20 sec for the user interface to be responsible again (after the input it often crashed, and the page had to be refreshed) on Windows the modal page is loaded immediately

I am using Thingworx version 9.1.0. I want to reset or clear a dropdown value on a button click. I couldn't find any proper solution for this. If reload the mashup on that button click, the dropdown value will set to "Hint Text" property. But I do not want to reload the entire mashup.  Thanks

Hi Team, What are the mandatory features of ThingWorx 9.1.   For e.g. project tag should be present for all entities.   Can you provide us the list of those mandatory features.   Thanks in advance.  

I have to enable an Button based on the Input of the Textbox, used an Validator to check the input of the Textbox, based on a condition validator gives the true or false to the button.Issue: The validator get's invoked only when the data is entered in the textbox and then clicked some where else, the user wants validator to get invoked automatically without clicking somewhere else.

Dear all, I have created a request in Postman, which can execute a certain service in Thingworx using REST API. I'm wondering is it possible to create a clickable text link in HTML text area widget to execute a service in Thingworx? Best regards, Yuan Bi

Hi,  I'm trying to integrate ThingWorx SSO with a 3rd party IdP system,  PingFederate acts as service provider to the IdP in this case if I understand correctly.    I'm referring to the link   Configure PingFederate to Redirect User Login Requests to your IdP   to config PingFederate.  It says I have to create two connections: IdP connection and service provider connection , but the page doesn't provide concrete steps.  PingFederate has lots steps and new concepts such as : "SP Adapter Instance" for the two connections ,  it's hard to complete all the steps with confidence.    Could someone provide a step by step guide for the configuration on PingFederate ?    Regards, Sean    

hello, i have one validation code which creates membership plans. This validation code is running personally but when i am running it using mashup it shows an error "unable to parse json request", when i clicked on Add button mashup is shows error, how i solve this error ? below is the mashup view snapshot which helps you for better understanding:-   below is the validation code:-   var Priceresult = me.validateInteger({number: Price /* STRING */}); // result: INFOTABLE dataShape: ""var result = me.checkPlanName({plan_name: plan_name /* STRING */}); if(result.length > 0){result = 'Plan Name is already exists';}else if(plan_name == "" || plan_name == null){result = 'Please enter Plan Name';}else if(Price == "" || Price == null){result = 'Please enter Price';}else if(Priceresult == false){result = 'Please enter price in number';}else if(plan_type_id == "" || plan_type_id == null){result = 'Please select plan type';}else if(plan_type_id == 1){ result= '';}else if(plan_t

Hi, i Stored image in Grid but it looks very small as it is inserted as a cell value..i used BaseType of the field is 'Image'. can we expand image by clicking on it in Grid? Thanks.