IoT & Connectivity

Hi   I have a use-case wherein I want to have multiple state formatting operators in one widget only depending upon the value.  For eg If 0 >=value<= 30 == Green, 30 > value <= 70 == Yellow and value >= 75 == Red. If the value is set to 80 the progress gauge should visualize all three colors at the same time. Please find attached image of gauge widget for reference. Is there a way around to achieve the same with a Progress gauge?   Thanks 

Thingworx has the Google map widget, but i can't use it in my region. I want to use another Baidu or other map, but i don't know how to do. Who has good method? Thank you very much.

Hi, I am getting the error when am connecting to Allen Bradley PLC Logix5300. Nothing much is given about this in the documents. Can anyone help me out. Error: Database error. Error occurred during forward open request.| CIP error = 0X1, Extended error = 0X311         Thanks, Sri

Hi Team,   Can someone help me understand where an organization is useful in thingworx? If I am not wrong, I need to remove the permissions of a thing under an organization. Can you please let me know more information on adding and removing permissions to a Thing.   Thanks and Regards.

Hi Folks,   I have a created a Workflow Thingworx Trigger and corresponding 2 subscriptions getting created for that Trigger.One will be "me" and other is Custom defined. But whenever I'm trying to Export application build(including workflow) to another TWX server,one of the subscription getting deleted automatically. Below is the scenario:   1. Two subscriptions created once a Thingworx Trigger is created in Workflow. One of them is "ME".   2. Whenever this Workflow migrates to another Thingworx composer,the Custom subscription gets deleted automatically. And I would have to edit or run the workflow trigger to generate it again. Is there any kind of setting/configurations need to be taken care of or its a default behavior of TWX Workflows whenever there is a migration? @paic @slangley @ttielebein           

Hi,    Because of the problem https://community.ptc.com/t5/ThingWorx-Developers/ThingWorx-IndustrialGateway-cause-delay-of-the-data-tag-in/td-p/678674  I'm currently facing ,   I wonder  if  it's  possible to write and poll data tag of Kepware from ThingWorx without using remote thing ?    Regards, Sean

 Creo Insight Extension:Problem failure to define the Force_Sensor_A.prt parameter    Tank you

Hello,  I have followed this guide : https://developer.thingworx.com/en/resources/guides/connect-kepware-server-thingworx-guide/connect-foundation I can't connect Kepware with Foundation.  Kepware logs tell that the host could not be resolved.  I have the trial version of Fundation.  "Error ThingWorx Native Interface Connection to ThingWorx failed. | Platform = pp-2009221255A9.devportal.ptc.io:443/Thingworx/WS, error = the host could not be resolved."    I have no clue why. I did create an app-key, with no ip restriction, i'm HTTPS with Fundation... cf screenshots below    PS: i have the same problem connecting Fundation to Azure. 

Dear experts,   I am trying to create a Thing from a Service developed in an extension. I could easily do it in another extension by using:      es.CreateThing(thingName, null, null, thingTemplateName);     Where es is an instance of EntityServices. I am developing another extension now and for some reason it always throws an Exception, saying that the ThingTemplate does not exist. The template is defined into the Extension itself and it is correctly seen by the composer. Moreover, instantiating a Thing from that Template from the Composer works.   Thanks and Best Regards 

Hello. Can anybody help me with installation of Thingworx trial edition? I`m trying to install it on PC with windows 10. Required java 8 and postgreSQL 9.6 are already installed and defined in Path. The installation stops at the last seconds of process, when system tries to unpack files and get access to the package. Maybe, someone knows what to do to solve this problem?

I need a bar chart to display bars by ascending/descending values.  The values fluctuate so I can't set the bars in static order. Is it possible to get the bar chart widget to display the bars by ascending/descending values? I looked at the widget properties, but I didn't see an option to set this.   Please see the following example from MS Excel:

I have an infotable with type EntityReference (just name and type field), it contains different objects like mashup, menus ,things, etc   for each entity I need to call its related common service (on my case SetProjectName) :   for things    Things[entityname].SetProjectName("myproj") for mashups    Mashups[entityname].SetProjectName("myproj") for users    Users[entityname].SetProjectName("myproj") .... and so on for almost all types   is there a way to call SetProjectName intependently from entity type ?        

Hello, i got problem after import projects from demo to local server. When i try to add newly created entity (Thing) to project  (link - (http://support.ptc.com/help/thingworx_hc/javadoc/com/thingworx/projects/Project.html#AddEntities-java.lang.String-com.thingworx.types.TagCollection-org.json.JSONObject-) (Also i found this topic - https://community.ptc.com/t5/ThingWorx-Developers/create-a-thing-dynamically-using-a-service-and-then-configure-it/m-p/580723#M32242) like this:  Projects["BeerBrew Project"].AddEntities(options); In local machine i get internal error InternalError: Can't find method com.thingworx.projects.Project.AddEntities(object). (AddNewBrewingCard#20) but in my demo server this method is working (i use same code): How can i fix this?Thanks in advance

Hi Folks,   I have a large data set of Thing Properties about (1000 Things * 20 properties) to render on Charts. I have already tried below recommendations but still facing performance issues and even with test data of 700 records,its taking more than 20 seconds to render completely. 1. Already using NamedPropertyHistory for specific props only. 2. Data is being filtered with start/end date params already   Any suggestions to improve the performance and loading time? @CarlesColl @VladimirRosu_116627 @ttielebein @Constantine 

I started a new trial and I am getting this message when I try to view anything in analytics section...   Your API Key has expired. You can generate a new key or extend the expiration date of the current key. See the Analytics Help Center for procedures.   I checked all my app keys and they are fine so this is obviously something behind the scenes. I found a link to change the expiration for an installed version but I am on the hosted trial. How can I fix this for the trial? Thanks

Hi,  I'm going to  implement the following logic for a tree:  1.   Read the tree node from database Table  2.   Convert the flat table entries into  a javascript object which has pointers: left, next , parent 3.   Traverse the javascript object to get the children by level.    Since the tree node in database table won't change frequently , I want cache the result of step 2#.  How to where can I store a Javascript object in ThingWorx ?    Regards, Sean  

Hi,Is there any REST API or java sdk provided by ThingWorx  to get monitoring and logging data ? 

As a valued user of PTC products, you are invited to participate in a study that will directly influence what we work on first as we improve your web and mobile experience.STUDY DETAILS  Choose what is most important to you when working with PTC software and what you do most often. This activity takes about 5 minutes to complete. The study runs to the end of day Friday, August 14th You can complete this online activity anytime at your convenience.  Follow this link to complete this study: https://ptc.qualtrics.com/jfe/form/SV_4PKkbCOdgRBsvgV Thank you for giving us the opportunity to improve your PTC experience!   Nalie Lee-Heidt (nleeheidt@ptc.com) PTC Customer Experience Team  

Hi Everyone i need support to create progress bar and gauge widgets have state definition such as below screen shoot.          

I have a data table with 17 fields and 296 records - figures 1 and 2. To show the records for this data table I have a mashup as shown in figure 3 containing a textbox, two buttonbars and a collection. The service that loads the collection is in figure 4. Basically what this service does is to filter and / or sort my data table.My questions are:# 1 - Since the data table has additional indexes in all fields where the collection can be filtered, why does the service take so long to load the collection when I don't use any filters?# 2 - I can click on only one cell in the collection at a time. If after that I use any filter or change the sort option, how can I make the previously selected cell be selected again, since every time I filter or sort the data table, it redoes the collection?My version of Thingworx is 8.5.6 and the database is postgresql.Thanks in advance.

I have manage one created user(super admin) which having administrator access but i'm unable to manage user which is created by super admin (i.e studio admin) which is stored in database,So how i can manage these studio admin users for log in on mashup? Is there any way to login every user by using organisation URL? Here is my log In user hierarchy : Super admin(created in Thingworx user)->Studio admin(created by super admin which is stored in DB) ->Trainer(created by studio admin which is stored in DB)   Like super admin organisational url i can login successfully. How i can manage all login user in one organisation URL?    Thanks in advance

Hi,   I am testing ThingWorx 9.0 before upgrade of our project from 8.5.5, and I have a problem with binding parameters in Navigation Function in Mashup.   Preparation: I created test Mashup using Responsive layout. I added a Parameter with a default value (source for Navigation Mashup Parameter), and a Navigation to a Mashup with a Parameter. I manually (drag and drop) bind this Parameter to the Mashup Parameters in the Navigation.   Problem: After I change active entity in Composer or refresh the page, I get the message "Obsolete bindings for test were removed".   Same thing happens when I bind this parameter with a value coming from a Widget or a service output.

Hello everyone,   Recently we have been using the 'Collection' Widget in some of our mashups. For this purpose, we are constructing a dashboard containing around 10-12 Cells. Each cell, is a Mashup with 100px/100px size with 6 text boxes.    The load of the 'Collection' widget is roughly taking around 15s (at this point the loading bar stops showing), and only at the 25s mark do I get the updated dashboard.   Is this a known issue? I'm using v8.4.10

Hi,  In Thingworx 9.0 , there is widget name like List Shuttle. what is the basic use case of this one and how to use it. 

Good afternoon!I am trying to download the Mfg Apps extension from another machine to my own. Tell me, how can this be done most quickly?