IoT & Connectivity

Hello Can someone please share sample entity or example to help me configure the chart in Thingworx? Thanks

I have a thing entity which has a set of properties, i want to add a new column to one of the thing properties which is a infotable. For example I have a property named "metatdata" which is a value collection which has a lot of other properties, i want to update one of these properties which is a infotable for example "Data1". This table has 2 columns "column1" and "column2", I want to add a new "column3" here and after that i need to update the values also for the new column. Thanks. 

I want to display a model popup after clicking a button.In which the General Information is to be visible for the user.

I have a pdf file in my system repository. How can I access that pdf kept in System Repository?

Hi guys, I'm trying to pull data from 3 different Rockwell PLCs, however the data is reading and writing incredibly slow! I added the PLC to another Kepserver and it polled the data instantly. Any ideas what I'm doing wrong and why it is so slow? KepServerEX 6.17, V6 17.240.0

I have made a button linked with a link widget.If i click a button a pdf file should be download automatically. That pdf is stored in System Repository. How to make that?

We have created custom mashups for AMU. Our mashup flow: Base mashup --> Button click (Navigation) --> Navigate to new mashup with "Replace" behaviour.   I'm able to add into the AMU menu. But, when I'm clicking the button to navigate to new mashup, it doesnt taking AMU master. It's replacing with the mashup alone.   Base Mashup: New Mashup: When click the button from base mashup   @mstarnaud   

when uploading the license activation response, I get an error that trusted storage is not available. Please help me 

I'm using kepware datalogger. I have configured different DSN for different table login purposes. All the loggers were working fine in the application server. And suddenly this happening randomly for dataloggers Unable to query recordset on Log Group Reason: ConnectionWrite (send()).General network Error. Does anyone have any idea what this error means and how to resolve it ? Already the application is in live mode. But this is happening randomly. Network side everything was good having good ping.  

Hello Developers, I m trying to upgrade my running ThingWorxFoundationMSSQL-9.5.4-x64 on windows by using ThingWorx-Platform-Mssql-version-9-6-0 war file. I did all the steps which are mentioned on ptc page but it did not work. So can anyone please help me to upgrade Thingworx? Thanks. 

 The latest release of ThingWorx, version 9.7, brings powerful updates across performance, scalability, security, and developer productivity. Designed to meet the evolving demands of IoT and AR solutions, this version equips businesses with the tools to build smarter applications, improve operational efficiency, and stay ahead of the curve. Performance & ScalabilityThingWorx 9.7 introduces key updates that enhance performance and scalability for large-scale operations. The addition of partitioned value streams enables faster queries and purging of massive data sets, streamlining data management. Lazy loading for grid components optimizes application responsiveness, ensuring a seamless user experience, even in data-intensive environments. Additionally, the new Data Ordering feature ensures that ingested data is processed in the exact order it is received, even across asynchronous systems. This capability guarantees accurate execution of application logic and precise end ca

No errors that I know of but the server was rebooted around 7pm last night and the Ignition HMI server could not get any data until I logged into the KEPServerEX server and opened the KEPServerEX Configuration client. I did nothing else, This has happened before. How do we make sure that the OPC UA connection survives a reboot?

Currently application is showing up well at 1920 * 1080 .Need to make thingworx application usable at 1920 * 1200(Size of text ,apps - 100% and 150% ) but in the pc specified resolution is not available in display settings. Suggest us on how to proceed further.

Thingworx version: 9.3 +Hello developers, i need help with a trouble:I have 12 equipments (PLC), for all of those have the same tags, and my doubt is, if is a good practice to segregate the tags between 12 things that are similar, but using tags that are bound to their respective PLCs. E.g.: Thing1 with tags T1_Temperature, T1_ContentWeight; Tthing2 with tags T2_Temperature, T2_ContentWeight and so on.Some considerations: all of those are on PTC Kepware Server using only one Industrial Connection.Questions to answer: 1: Is this a good practice? I haven't found anything about it in Docs and CS.2: Do this offers more performance than having only one Thing for all those PLC tags?3: Do we have some performance difference or network charge on some of these approaches?

how to get the state in the picture in thingworx service?thingworx9.3/kepware6.11

How can we make a collection widget?How to bind data on that? I need to make a collection widget. How can I make that?what is the use of mashup property binding, UID Field? 

 I am trying to write a CSV file using the WriteCSVFile function in ThingWorx, but I need to save the file to an external drive. In my code, I have specified the path as E:\CSV_Export_DATA\zzzNaytest.csv, but I am unsure how to set the fileRepository parameter to allow saving the file to this external drive. The function currently does not accept a file path outside of the ThingWorx platform's internal repositories.Here is the code I’m using: Resources["CSVParserFunctions"].WriteCSVFile({ path: "E:\\CSV_Export_DATA\\zzzNaytest.csv", data: Data, fileRepository: "", withHeader: false }); 

Hi,I'm currently using Thingworx and Thingworx Flow, and I need assistance with a specific use case.I have a workflow that is triggered when a user provides the required inputs and clicks a button. The workflow performs several integrations by making API requests.The issue I’m facing is that I need to return a status message to the mashup, indicating whether the workflow completed all processing successfully or if an error occurred during execution.Could you please guide me on how to implement this functionality? Specifically:How can I return this status message to the mashup for real-time feedback to the user?Thank you for your help!

 For some reason my downtime kpi is not showing up. I configured the downtime model and added the shift event to the machine and ran the KPI Engine sql query. And the availability isn't showing up. I check the timeslice table to see if there is data but it's empty. There is entries in timesliceschedule table. I am not sure where I went wrong. I am using binding to an AMU property instead of a tag because how we are tracking of this machine is on or off is based on a temperature range. So I made a AMU attribute/property called status that returns "Running" or "Stopped " when the temp changes. I configured status with a DummyTag with an address of S0050 and use a service to update the status to return the "Running" or "Stopped" based the datachange event of the  AMU attribute/property called Temp. (This idea come from this article: https://community.ptc.com/t5/ThingWorx-Developers/How-AMU-attribute-logging-works/m-p/930097#M65531) so I am not sure if there is a better

The natively exposed ThingWorx Platform performance metrics can be extremely valuable to understanding overall platform performance and certain of the core subsystem operations, however as a development platform this doesn't give any visibility into what your built solution is or is not doing. Here is an amazing little trick that you can use to embed custom performance metrics into your application so that they show up automatically in your Prometheus monitoring system. What you do with these metrics is up to your creativity (with some constraints of course). Imaging a request counter for specific services which may be incredibly important or costly to run, or an exception metric that is incremented each time you catch an exception, or a query result size metric that informs you of how much data is being queried from the database. Refer to Resources > MetricsServices:GetCounterMetricGetGaugeMetricIncrementCounterMetricDecrementCounterMetricSetGaugeMetricYou'll need to

Hi Team, I am showing both bar chart mashup and line chart mashup in same container showing same data as below: As you can see Bar chart showing all bars with xaxis labels. Line chart only showing xaxis labels but lines are getting cut. Both labels and lines are part of charts. Any idea why this is happening 

Hello All, As legend take much space in chart, actual chart gets shrink and sometime value are getting cropped in case of bar chart(stacked).In case of pie chart, value not visible on 100% zoom of page and it is visible when zoom is 75%.Also, there is no option to show values and percentage for pie together, only one can be shown at a time. Note: Chart space is limited, on page there are 6 charts.

I am using ThingWorx Platform Release 9.6 and DatecodeF000Hello, the Combo Chart widget lacks native configuration options for selectively hiding value labels for specific series, necessitating workarounds. I'm trying to use custom CSS in a main mashup to reach a contained mashup (with a combo chart) but I've been unsuccessful. I need your guidance for the following: How to selectively hide value labels for a specific series (Series 2) in a Combo Chart widget. I encountered the issue that the ID of the chart may change or not persist, making precise targeting unreliable. Is there another way? what would the Custom CSS look like, and can it be applied in the main mashup in a way that reaches the CMU?Here are the errors that I facedNo error messages or warnings, simply does not work.

The PTC textfield widget in thingworx is opening alpha numeric keypad when focused. The input type = text in the html. Is there a way to make it open numeric keypad. In javascript we can simply change input type= number to open numeric keypad. Can anyone help me to fix this

I’m working on a project where I need to access the GetCurrentUser from a remote DataTable. However, I’m facing an issue where the returned values keep changing after each execution. Specifically:When the logged-in user is Gail, the DataTable shows both Gail and IOCL.When the logged-in user is IOCL, it shows both IOCL and Gail.I’ve attached the files for reference, but I would appreciate your help in identifying what might be causing this issue. Could you guide me on what I might be doing wrong?