IoT & Connectivity

I'm working on a project that requires the fetching of pvz from thingworx flow. I used the following actions to do so: get structure to fetch BOM, a loop to iterate on each element of the array fetched with the aformentioned action and a get content to fetch pvz. The issue is that the fetched pvz are almost empty. Is there another way to fetch pvz?Thanks in advance

Hello all. I have the following setupMES OPC DA <-> MES Kepware UA server <->  DeltaV Kepware UA server <-> DeltaV OPC DA Been getting the following messages on 1. MES Kepware UA server: OPC UA client | Failed to add subscription for device. | Status = 'Timeout trying to perform the operation.' 2. DeltaV Kepware UA server: OPC DA client | Read request timeout on device. Been causing the MES OPC DA to fail opc read/write operations randomly. Anyone has encountered these before and can provide advice on how to troubleshoot or resolve this?

I installed ThingWorx 9.7 using the installer (ThingWorxFoundationPostgres-9.7.0-x64.exe).However, the uninstaller (ThingWorxFoundation_uninstall.exe) does not exist in the installation folder.Instead, there is a file named ThingWorxFoundation_uninstall.dat.This does not work in a Windows environment. I believe it might be an uninstaller for Linux.Could you please let me know how to uninstall ThingWorx 9.7

I am using ThingWorx Platform Release 9.5 and DatecodeSP5What installer should be downloaded for Thingworx Foundation for use with Oracle? I see one download specifically for ThingWorx PostgreSQL and one for ThingWorx Mssql. I do not see a general "ThingWorx Foundation" installer or one specifically for Oracle.Client wants to install Windchill and Thingworx/Navigate, utilizing the same DB engine (Oracle).

Hi there, I'm currently working with ThingWorx RTPPM and have a question about the MTTR (Mean Time To Repair) and MTBF (Mean Time Between Failures) metrics. Specifically, I'm curious about how RTPPM determines what is considered "maintenance" for the MTTR calculation.The MTTR metric refers to the total maintenance time. In my case, I have RTPPM configured to track downtime only. How does RTPPM know what events or activities should be classified as maintenance? Does it differentiate between different types of downtime, or is there a specific configuration needed to ensure accurate maintenance tracking? And similar question for MTBF metric. What is consider operational time? How does RTPPM know. Additionally, I'm also interested in understanding how uptime is calculated in the RTPPM KPI Overview Report. Could someone explain the calculation method for uptime in this report? Any insights or experiences with this would be greatly appreciated! Mean Time To Repair (MTTR)M

Hi, I moved a few licenses between computers. One of the licenses appears to be "good", but anytime I use it the log indicates it is time limited... After 2 hours, the driver does indeed stop. Is there anything I can do to enable this activation if it is not in an active support contract? The other licenses moved without issue. The original computer was KepServerEX 6.9 and the new computer is 6.10. Are licenses tied to Kep versions?

I am using ThingWorx Platform Release 9.7 and DatecodeF000I was not able to find detailed information about how the properties of the provided RemoteThing Template are mapped behind the scenes, as it's not always clear for us, what e.g. the lastConnection timestamp refers to, when the reportingLastChange timestamp will be updated and so on.Can someone provide detailed information for each of the properties inside the template to ensure that we know how to rely on these properties for monitoring remote things?- isConnected (Boolean)- lastConnection (Timestamp)- isReporting (Boolean)- reportingLastChange (Timestamp)- reportingLastEvaluation (Timestamp)Thanks a lot in advance!

Hi,I managed to use openstreet map to show some locations of vehicles from infotable (attached) , as you can see i use get properties to be able to use the "automatically update values when new values are available" check box, but the result is really bad, first whenever the infotable data updated the whole map refresh like it shows me a white screen then it load the map and the location as i did refresh the whole page , i wanted to only move the points on the map, also it doesn't show all the locations, sometimes all of them shown, sometime some of them, sometimes none of them, i don't know how to debug it , maybe it shows the ones that has data change, i don't know what is going on honestly, if there is a better way to refresh the data in the map widget please explain it to me,form the infotable i use the LatitudeLongitude property of type "location"  hope someone can elaborate more on how to use openstreet map better, thank you

Hi all, I have a KepwareEX V 6.15 Server connecting against several S7-1500 via OPC (OPC UA Client) now I would like to forward the SimaticAlarmsAndConditions (ns=3;i=1815) via KepWare to my alarm client. Is that possible? It seems that the needed type are not supported. Registering on that node I receive a BadMonitoredItemFilterUnsupported Error.

Mashup contains - FileUploadWidget and a Grid WidgetWhen I select a csv file (currency.csv) then before uploading that csv I want to view that in the right side grid.Datashape Contains- Code, Name, Symbol   

Hi everyone,I'm encountering an issue with my subscription in ThingWorx. The subscription is supposed to trigger on a data change event for a property called temperature, but it's not firing as expected. I have already checked the configuration and the DataChange Type is set to "Value".Additionally, I'm curious about how the queue system works in ThingWorx. Is there a specific table in the database that handles the queue, or is it managed internally? I want to understand if there's any way to monitor or troubleshoot the queue more effectively.Here's a summary of the issue:Subscription Issue: The subscription for the temperature property data change event is not triggering.Queue System: How does ThingWorx manage the queue? Is it tied to a specific database table, or is it handled internally?Any insights or suggestions on how to resolve the subscription issue and better understand the queue system would be greatly appreciated!Thanks in advance for your help.

I want to display the data when I upload it through File Upload Widget.For Example - If I upload a csv file using File Upload Widget, then the uploaded csv file content data should be visible to us.

Hello again, I have a question regarding how Kepware, using OpenProtocol handles the Job Info commandset. I have been told by an AtlasCopco representative, that before sending a Job Number via the message "Select Job" (MID38) to the PF6000 device, I must send a seperate message: MID30 "Job Number upload request".  0030Job numbers upload requestOpen, FEP Based on the documentation available to me, I can see that the Job Number Data command set uses MID30, then use MID31 to request information.However, because the values in the Job Number Data commandset are Read-Only, I do not think I can explicitly send this UploadRequest(MID30) before setting the JOB_JOBNUM value. (MID38)  As such, I would appreciate the following information.Does setting the JOB_JOBNUM value via KepwareOPC, automatically send a upload request message (MID30), then the Select Job(MID38) message to the device?If setting the JOB_JOBNUM does not automatically send a upload request message, h

I am using ThingWorx Release 9.3.10,  I  installed the extension but I can able to see only WriteCSV service snippet.I cannot able to see other snippets like ReadCSV and all. Extension Downloaded from here   

hello, i am trying to work with the thingworx api , i can do GET request to get properties values and it is fine but when i tried to test the POST request to run a service, it doesn't work , although the service itself works fine it has no inputs and it output the data in infotable (it has QueryPropertyHistory service in it, that returns the infotable)and i am testing the api locally with this links (i double checked the names)http://localhost/Thingworx/Things/Eastern.Security.Vehicle.5971/Services/TestQueryDatai am also using API key in postman header and it works fine when i do get property,her is the error i get in the post man  <!DOCTYPE html> <html> <head> <title>Unexpected Error</title> <script> function clickAndDisable(link) { link.onclick = function(event) { event.preventDefault(); } } </script> </head> <body> <div class="widget-panel widget-container widget-content" style="overflow: auto;">

I am using ThingWorx Platform Release 8.5When attempting to install ThingWorx Platform 8.5.4 on a Red Hat Enterprise Linux Server release 7.9 (Maipo) EC2 instance in AWS, I am facing an issue with PostgreSQL validation. The database is running on AWS RDS with PostgreSQL version 15.7. Initially, I was unable to log in to the database manually from this EC2 instance due to SCRAM authentication being set by default. However, after updating to MD5, I am now able to log in to the database via the command line. Despite this, the installation is still failing.Here are the errors I encountered:The minimum system requirements for this ThingWorx installation are 4 CPU cores, 16 GB of memory, and 100 GB of disk space on Red Hat/CentOS 7.5 or later. This installer found [4] CPU core(s), [16] GB of memory, and [56] GB of disk space.There has been an error.Failed to validate the PostgreSQL connection. Please check the information you entered.

Hi there, I have a data tag that return sting values that I am using as my status for an asset. I changed the values for the RunningValues_MCC  from [1,'1',true,'true'] to [1,'1','on','ON']. But when I status attribute changes to ON. The timer is displaying DOWN. Not sure if I should be changing something else.  Thank you for your help and time with this. Hope you had a good New Year 🙂

Hi I've Lincoln electric power supply and wanted to get data out of it which has communication protocol as Arclink or checkpoint!Do kepware has on its product map to include this protocols?

I want to set up a OPC UA connection between two kepserver instances is this possible and if how? 

I have a sensor connected to IO-Link Master. Reading temperature over Modbus communication. According to IODD file, we can get the temperature by reading only 14 bit of the word(16 bit) leaving 2 LSBs i.e. first 2 bits.How can it be acheived in Kepware?

Hello Community, I have connected my thingworx with MS SQL and now problem is when i send the data entry from vuforia studio to my thingworx. It saves the data entry in SQL server and thingworx both but the ISSUE is here that it stores it with time 2 hours less and in thingworx exact my local time which is right. Now the problem comes when i send the data query with date and time. I am unable to fetch the data untilll or unless i would send the right time on which the entry is saved in SQL server. Anyone knows that how can i fix it? I am using datetime datatype in thingworx. The problem is if i make an entry between 1:00pm till 2:00pm. For query i have to give that time in order to fetch the entry from SQL. even though this same entry has time in thingworx 3:00 till 4:00. so SQL is saving 2 hours less for time. how can i fix it? @Surya_Tiwari         

Hi there, I am trying to create a dummy tags. One for Boolean and one for string with the Yokogawa GX Ethernet driver & OPC-UA and I got this idea from this post but the addresses B0001 and S0001 are not the same for this driver. My question is how do I make a Boolean dummy tag and String dummy tag for Yokogawa GX Ethernet driver & OPC-UA.  Previous Post: https://community.ptc.com/t5/ThingWorx-Developers/How-AMU-attribute-logging-works/m-p/930097#M65531)

Hi there, I am trying to create a dummy tags. One for Boolean and one for string with the Yokogawa GX Ethernet driver & OPC-UA and I got this idea from this post but the addresses B0001 and S0001 are not the same for this driver. My question is how do I make a Boolean dummy tag and String dummy tag for Yokogawa GX Ethernet driver so it works on AMU Previous Post: https://community.ptc.com/t5/ThingWorx-Developers/How-AMU-attribute-logging-works/m-p/930097#M65531)

I am using ThingWorx Platform Release 9.3.QueryPropertyHistory does not work when start date and end date not specified, throws DataAccessException: [2,006] Unknown error occurred.Here are the errors that I facedUnable to Invoke Service QueryPropertyHistory on TE2-SEAL_PUMP1-M1 : com.thingworx.common.exceptions.DataAccessException: [2,006] Unknown error occurred. Contact the administrator if this re-occurs.

In RTPPM, I have configured following models by simulating tags from Kepware. Models Configuration Downtime Model Production Model Waste Model Job Order Model Product Change Model   But, I have an usecase. I have machine running status from Kepware. The partcount, product is manually fed in to the system. Then how to configure RTPPM to support completely manual mode? And, I have only Product not Job Order.